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Friendship Health and Rehab Center

  • Nursing Home
  • Home Health Agency
  • Independent Living
  • Assisted Living
  • Adult Day Care
  • Memory Care

Updated Jun 1, 2022 by Nick Lata

Historical Rating
Grade: B
Oct 18: DNov 18: DDec 18: CJan 19: DFeb 19: DMay 19: DJun 19: DJul 19: CAug 19: CSep 19: CJan 20: CMar 20: CApr 20: B-May 20: B-Jun 20: B-Jul 20: B-Aug 20: B-Sep 20: B-Oct 20: CJan 21: CFeb 21: CMar 21: CApr 21: B-May 21: B-Jun 21: B-Jul 21: BAug 21: BSep 21: BOct 21: B-Nov 21: B-Jan 22: B-Feb 22: B-Mar 22: B-Apr 22: BMay 22: BJun 22: B
See Rating Overview
Friendship Health and Rehab Center's website

327 Hershberger Rd Nw,
Roanoke VA 24012

(540) 265-2100

81.18% estimated occupancy 1

Friendship Health and Rehab Center is a very-large non-profit facility in Roanoke, Virginia. With an overall rating of B, this nursing home is a very good choice. Even in a city with 11 other nursing homes, this facility looks like a quality selection. The best part of this nursing home's impressive profile is its inspection grade. Inspection reports are discussed in the next paragraph

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • Is CCRC
  • Has Resident Council
  • No Family Council
  • Non profit - Corporation
  • Secure Memory Care 
  • Offers Hospice
  • Offers Inpatient Rehab
  • Offers Outpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Medical Transportation
  • Speech Therapy
  • Stroke Recovery
  • Occupational Therapy
  • Cardiac Therapy
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Pharmacy
  • Recreational Therapy
  • Pain Management
  • Orthopedic Rehabilitation
  • Lymphedema Care

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
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January
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February
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June
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July
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August
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September
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October
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November
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December
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Facility Inspections

Grade: A

In addition to earning a strong overall score, this facility performed even better in our inspections category which is associated with the facility's recent inspection reports. In fact, we awarded it an A for that category, which is one of our best scores. Inspection grades are tied to several items found on the a nursing home's recent inspection reports. Facilities that excel in this category have very few deficiencies on their reports. Most importantly, these places generally do not have any severe deficiencies which are associated with endangerment of patients. Fortunately, although this facility had some minor dings on its inspection report, it had no severe deficiencies. Severe deficiencies are found in categories G, H, I, J, K and L. This means CMS didn't consider any of the deficiencies on this facility's report to pose an imminent threat to patient health or safety. A few relatively minor deficiencies aren't something to panic about.

Long-term Care Quality

Grade: B

This nursing home was awarded an impressive long-term care grade as well. We awarded it one of our better scores in that category with a grade of B. Nursing homes that excel in long-term care typically provide residents with closer supervision and stay on top of routine healthcare services. Once we looked at the amount of care provided by aids and other staff, we turned to the facility's vaccination statistics. This facility vaccinated 98.874596 percent of its residents for pneumonia. Vaccines are critical to keeping residents out of the hospital. Clearly, this facility is doing something right in this area as it was able to keep its residents out of the hospital. Indeed, it had only 0.02 hospitalizations per 1,000 long-term resident days, which is a remarkably low figure.

Short-term Care Quality

Grade: B

The third category we assessed is short-term care. This facility was given a very positive short-term care grade, with a B in this area. Our short-term care grades are considered to be more critical for individuals in need of rehabilitation from their nursing home. Rehabilitation usually requires additional skilled nursing services. This means not merely nursing services, but also physical and respiratory therapy, as well as other types of therapy. We weren't able to locate registered nurse or physical therapy staffing data for this facility. Lastly, we assessed the percentage of residents that were able to return home from this nursing home. We found that 5.6 percent of this nursing home's patients returned home.

Nurse Quality

Grade: C

The next area we analyzed is nursing. We awarded this nursing home a grade of C in that area. Our nursing rating analyzes quite a few components, but the main consideration is the level of nurse hours per patient per week. This nursing home averages just 0.3 hours of nursing care per resident per day. This is a very low figure. Despite having low quantities of nursing care, this facility actually excelled in some of the quality-based metrics we looked at. It performed well when it comes to avoiding pressure ulcers and major falls. We consider these areas to be reliable indicators of the quality of nursing care. In many cases, the quality of nursing care is every bit as important as the quantity of hours of care offered.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Jul 22

Friendship Health and Rehab Center Quality Metrics

Minimizes Pressure Ulcers

Grade: B

In Friendship Health and Rehab Center, 8.8% of Patients had Pressure Ulcers

This indicates the percentage of patients who have had a pressure ulcer. Pressure ulcers, also known as bed sores, are often caused by patients staying in one position for too long. Better nursing care can reduce the percentage of residents in a nursing home who sustain pressure ulcers.

Minimizes Serious Falls

Grade: C

In Friendship Health and Rehab Center, 3.62% of Patients had Serious Falls

This datapoint measures the percentage of long-term care residents which suffered falls leading to serious injury. This is one of the statistics we use in calculating nursing grades.

Minimizes Urinary Tract Infections

Grade: B-minus

In Friendship Health and Rehab Center, 2.59% of Patients had UTIs

This metric is an indication of the percentage of long-term patients who have experienced a urinary tract infection. UTI's could be an indication of lower quality nursing care. However, this metric could also be misleading for some facilities due to different reporting standards for urinary tract infections.

Appropriately Uses Anti-Psychotic Medication

Grade: D

In Friendship Health and Rehab Center, 13.53% of Patients use Anti-Psychotic Medication

This datapoint tells you the percentage of long-term patients who were given antipsychotic drugs. High levels of antipsychotic drug use may indicate that a nursing home is using these drugs to control patient behavior in situations where such medications are not medically indicated. However, some nursing homes may need to rely on these medications due to an increased number of residents with cognitive disorders.

Appropriately Uses Anti-Anxiety Medication

Grade: B-plus

In Friendship Health and Rehab Center, 20.46% of Patients use Anti-Anxiety Medication

This metric measures the percentage of long-term stay patients receiving antianxiety medications.

Managing Depression Among Residents

Grade: A+

In Friendship Health and Rehab Center, 3.59% of Patients

This indicates the percent of patients who are showing signs of depression.

Appropriate Vaccine Usage

Grade: B

In Friendship Health and Rehab Center, 91.36% of Patients

Measures the percentage of long-term residents that received the flu and pneumonia vaccines.

Residents Maintain Autonomy

Grade: B-plus

In Friendship Health and Rehab Center, 16.53% Percentage of Patients

This datapoint measures the percent of long-term residents who needed more assistance with activities of daily living over time. Activities of daily living include activities such as moving around and eating.

Ability to Keep Residents Mobile

Grade: B

In Friendship Health and Rehab Center, 23.38% Percentage of Residents

This indicates the percentage of patients who were able to retain mobility over time. Optimizing mobility is often a great sign for residents' well-being.

Hospitalizations

Grade: C

In Friendship Health and Rehab Center, 1.23 Hospitalizations per 1,000 resident days

This is a measure of the number of hospitalizations per thousand days of patient care.

Short-term Care: Rehospitalizations

Grade: B

In Friendship Health and Rehab Center, 23.38 Percentage of Residents Rehospitalized

This metric measures the number of times residents are rehospitalized per 1,000 days of short-term resident care.

Short-term Care: ER Visits

Grade: B

In Friendship Health and Rehab Center, 11.33 Percentage of Patients

This metric is a measure of the number of times residents are sent to the emergency room per thousand days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: B-minus

In Friendship Health and Rehab Center, 75.1% Percentage of Resident

This is the percent of short-term care residents that saw functional improvements, such as with activities of daily living.

Scores for Roanoke, VA

  • Overall Rating has a grade of B
  • Nurse Rating has a grade of B
  • Long-term Care Rating has a grade of B
  • Short-term Care Rating has a grade of B
  • Inspection Rating has a grade of A-minus

Looking for more options? Roanoke, Virginia has 10 other nursing homes

Nearby Hospitals

  • Carilion Roanoke Memorial HospitalAcute Care Hospitals 4.85 miles away1906 Belleview Avenue, Se Roanoke Virginia 24014Voluntary non-profit - Private(540) 981-7000
  • Lewisgale Medical CenterAcute Care Hospitals 6.33 miles away1900 Electric Road Salem Virginia 24153Voluntary non-profit - Private(540) 776-4000

Nearby Dialysis

  • Bma - North Roanoke2.82 miles away1326 7th St Ne Roanoke Virginia 24012CMS Rating: 4 stars Dialysis Stations: 25 (540) 344-6652
  • Fmc - Friendship Manor2.91 miles awayDialysis Unit 331 Hershberger Rd Roanoke Virginia 24012CMS Rating: 4 stars Dialysis Stations: 29 (540) 561-0870
  • Glenvar Dialysis4.45 miles away3737 West Main Street Suite 103 Salem Virginia 24153Dialysis Stations: 13 (540) 380-3130
  • Bma - Crystal Spring4.91 miles away404 Mcclanahan Street Roanoke Virginia 24014CMS Rating: 4 stars Dialysis Stations: 31 (540) 342-5514
  • Bma - Roanoke-Salem Dialysis5.91 miles away2021 Apperson Dr Salem Virginia 24153CMS Rating: 2 stars Dialysis Stations: 25 (540) 725-1796
  • Usrc Roanoke LLC5.98 miles away117 Duke Gloucester Street Sw Roanoke Virginia 24014Dialysis Stations: 13 (540) 682-7250
  • Daleville Dialysis6.55 miles away245 Commons Pkwy Daleville Virginia 24083Dialysis Stations: 17 (540) 591-5235