Skip to content

Friendship Health and Rehab Center

  • Nursing Home
  • Adult Day Care
  • Memory Care

Updated Apr 1, 2023 by Nick Reese

Historical Rating
Grade: B-plus
Oct 18: DNov 18: DDec 18: CJan 19: DFeb 19: DMay 19: DJun 19: DJul 19: CAug 19: CSep 19: CJan 20: CMar 20: CApr 20: B-May 20: B-Jun 20: B-Jul 20: B-Aug 20: B-Sep 20: B-Oct 20: CNov 20: CJan 21: CFeb 21: CMar 21: CApr 21: B-May 21: B-Jun 21: B-Jul 21: BAug 21: BSep 21: BOct 21: B-Nov 21: B-Jan 22: B-Feb 22: B-Mar 22: B-Apr 22: BMay 22: BJun 22: BAug 22: B-Sep 22: B-Oct 22: BNov 22: BJan 23: BFeb 23: BMar 23: B+Apr 23: B+
See Rating Overview
Friendship Health and Rehab Center's website

327 Hershberger Rd Nw,
Roanoke VA 24012

(540) 385-8720

88.81% estimated occupancy 1

Friendship Health and Rehab Center is one of six available nursing homes in Roanoke, Virginia. Sporting an overall grade of B+, this nursing home should work for most prospective residents. Based on all of the relevant data, you can do much worse than this facility. The best aspect of this facility's impressive report card is its inspection rating. We discuss inspections in the next section

Get pricing and details on Roanoke senior living options.

Get Pricing

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • Is CCRC
  • Has Resident Council
  • No Family Council
  • Non profit - Corporation
  • Secure Memory Care 
  • Offers Post-Acute Care 
  • Offers Inpatient Rehab
  • Offers Outpatient Rehab

Specialized Services

  • Personal Care
  • Home Making
  • Speech Therapy
  • Stroke Recovery
  • Palliative Care
  • Occupational Therapy
  • Cardiac Therapy
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Pharmacy
  • Recreational Therapy
  • Audiology
  • Orthopedic Rehabilitation
  • Lymphedema Care
  • Aquatic Therapy

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
Less:
More:
January
January 1, 2022January 2, 2022January 3, 2022January 4, 2022January 5, 2022January 6, 2022January 7, 2022January 8, 2022January 9, 2022January 10, 2022January 11, 2022January 12, 2022January 13, 2022January 14, 2022January 15, 2022January 16, 2022January 17, 2022January 18, 2022January 19, 2022January 20, 2022January 21, 2022January 22, 2022January 23, 2022January 24, 2022January 25, 2022January 26, 2022January 27, 2022January 28, 2022January 29, 2022January 30, 2022January 31, 2022
February
February 1, 2022February 2, 2022February 3, 2022February 4, 2022February 5, 2022February 6, 2022February 7, 2022February 8, 2022February 9, 2022February 10, 2022February 11, 2022February 12, 2022February 13, 2022February 14, 2022February 15, 2022February 16, 2022February 17, 2022February 18, 2022February 19, 2022February 20, 2022February 21, 2022February 22, 2022February 23, 2022February 24, 2022February 25, 2022February 26, 2022February 27, 2022February 28, 2022
March
March 1, 2022March 2, 2022March 3, 2022March 4, 2022March 5, 2022March 6, 2022March 7, 2022March 8, 2022March 9, 2022March 10, 2022March 11, 2022March 12, 2022March 13, 2022March 14, 2022March 15, 2022March 16, 2022March 17, 2022March 18, 2022March 19, 2022March 20, 2022March 21, 2022March 22, 2022March 23, 2022March 24, 2022March 25, 2022March 26, 2022March 27, 2022March 28, 2022March 29, 2022March 30, 2022March 31, 2022
April
April 1, 2022April 2, 2022April 3, 2022April 4, 2022April 5, 2022April 6, 2022April 7, 2022April 8, 2022April 9, 2022April 10, 2022April 11, 2022April 12, 2022April 13, 2022April 14, 2022April 15, 2022April 16, 2022April 17, 2022April 18, 2022April 19, 2022April 20, 2022April 21, 2022April 22, 2022April 23, 2022April 24, 2022April 25, 2022April 26, 2022April 27, 2022April 28, 2022April 29, 2022April 30, 2022
May
May 1, 2022May 2, 2022May 3, 2022May 4, 2022May 5, 2022May 6, 2022May 7, 2022May 8, 2022May 9, 2022May 10, 2022May 11, 2022May 12, 2022May 13, 2022May 14, 2022May 15, 2022May 16, 2022May 17, 2022May 18, 2022May 19, 2022May 20, 2022May 21, 2022May 22, 2022May 23, 2022May 24, 2022May 25, 2022May 26, 2022May 27, 2022May 28, 2022May 29, 2022May 30, 2022May 31, 2022
June
June 1, 2022June 2, 2022June 3, 2022June 4, 2022June 5, 2022June 6, 2022June 7, 2022June 8, 2022June 9, 2022June 10, 2022June 11, 2022June 12, 2022June 13, 2022June 14, 2022June 15, 2022June 16, 2022June 17, 2022June 18, 2022June 19, 2022June 20, 2022June 21, 2022June 22, 2022June 23, 2022June 24, 2022June 25, 2022June 26, 2022June 27, 2022June 28, 2022June 29, 2022June 30, 2022
July
July 1, 2022July 2, 2022July 3, 2022July 4, 2022July 5, 2022July 6, 2022July 7, 2022July 8, 2022July 9, 2022July 10, 2022July 11, 2022July 12, 2022July 13, 2022July 14, 2022July 15, 2022July 16, 2022July 17, 2022July 18, 2022July 19, 2022July 20, 2022July 21, 2022July 22, 2022July 23, 2022July 24, 2022July 25, 2022July 26, 2022July 27, 2022July 28, 2022July 29, 2022July 30, 2022July 31, 2022
August
August 1, 2022August 2, 2022August 3, 2022August 4, 2022August 5, 2022August 6, 2022August 7, 2022August 8, 2022August 9, 2022August 10, 2022August 11, 2022August 12, 2022August 13, 2022August 14, 2022August 15, 2022August 16, 2022August 17, 2022August 18, 2022August 19, 2022August 20, 2022August 21, 2022August 22, 2022August 23, 2022August 24, 2022August 25, 2022August 26, 2022August 27, 2022August 28, 2022August 29, 2022August 30, 2022August 31, 2022
September
September 1, 2022September 2, 2022September 3, 2022September 4, 2022September 5, 2022September 6, 2022September 7, 2022September 8, 2022September 9, 2022September 10, 2022September 11, 2022September 12, 2022September 13, 2022September 14, 2022September 15, 2022September 16, 2022September 17, 2022September 18, 2022September 19, 2022September 20, 2022September 21, 2022September 22, 2022September 23, 2022September 24, 2022September 25, 2022September 26, 2022September 27, 2022September 28, 2022September 29, 2022September 30, 2022
October
October 1, 2022October 2, 2022October 3, 2022October 4, 2022October 5, 2022October 6, 2022October 7, 2022October 8, 2022October 9, 2022October 10, 2022October 11, 2022October 12, 2022October 13, 2022October 14, 2022October 15, 2022October 16, 2022October 17, 2022October 18, 2022October 19, 2022October 20, 2022October 21, 2022October 22, 2022October 23, 2022October 24, 2022October 25, 2022October 26, 2022October 27, 2022October 28, 2022October 29, 2022October 30, 2022October 31, 2022
November
November 1, 2022November 2, 2022November 3, 2022November 4, 2022November 5, 2022November 6, 2022November 7, 2022November 8, 2022November 9, 2022November 10, 2022November 11, 2022November 12, 2022November 13, 2022November 14, 2022November 15, 2022November 16, 2022November 17, 2022November 18, 2022November 19, 2022November 20, 2022November 21, 2022November 22, 2022November 23, 2022November 24, 2022November 25, 2022November 26, 2022November 27, 2022November 28, 2022November 29, 2022November 30, 2022
December
December 1, 2022December 2, 2022December 3, 2022December 4, 2022December 5, 2022December 6, 2022December 7, 2022December 8, 2022December 9, 2022December 10, 2022December 11, 2022December 12, 2022December 13, 2022December 14, 2022December 15, 2022December 16, 2022December 17, 2022December 18, 2022December 19, 2022December 20, 2022December 21, 2022December 22, 2022December 23, 2022December 24, 2022December 25, 2022December 26, 2022December 27, 2022December 28, 2022December 29, 2022December 30, 2022December 31, 2022

Facility Inspections

Grade: A-plus

In addition to being a great facility overall, it also received A+ inspections recently. Its inspections are nearly flawless. Our inspection ratings weigh several factors found on a nursing home's inspection reports. One of the most important criteria we rely on is the number and severity of deficiencies. Places with better scores in this category generally have very few severe deficiencies. While this facility had some deficiencies on its government inspection report, none were major deficiencies based on CMS' deficiency scale. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Long-term Care Quality

Grade: A-minus

This facility really excelled in the area of long-term care, where it received a score of A-. Very few nursing homes performed more favorably in this category. Nursing homes that do well in long-term care tend to provide patients with closer supervision and stay on top of routine medical care. On top of considering the amount of care provided by nurses and other staff, we also looked at the number of residents vaccinated for pneumonia. This nursing home provided the vaccine to 97.11539 percent of its residents, which is what we like to see. Pneumonia can be a deadly ailment for nursing home residents so we like it when a nursing home does not roll the dice on this issue. Lastly, this facility was able to limit hospitalizations. It had less than one hospitalization per one thousand long-term resident days, which is an impressively low figure.

Short-term Care Quality

Grade: B

Turning to the third area, this nursing home also earned a grade of B for its short-term care rating. This is a well above average score in this area. Our short-term care grades are arguably most critical for those needing rehabilitation from their nursing home. Rehabilitation generally mandates higher levels of skilled nursing. This includes not just nursing services, but also physical and occupational therapy, as well as other variations of therapy. It doesn't appear that this facility provided information about its staffing of registered nurses or physical therapists. Finally, we looked at the percentage of patients who were able to return to the community from this nursing home. We found that 5.9 percent of this facility's residents returned home.

Nurse Quality

Grade: B-minus

The next area we scored ended up being this nursing home's worst category. However, even in its weakest link we still awarded it a decent grade of B- in our nursing category. Our nursing grade considers a number of subcategories. The most important variable is the quantity of hours nurses spend with residents. This facility averages just 0.3 hours of nursing care per patient each day, which is well below average. Finally, despite not having the most impressive total nursing hours per resident, this place performed admirably in the area of preventing major falls. This is typically a good indicator that a facility has sufficient quality controls in place.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18May 23

Friendship Health and Rehab Center Quality Metrics

Minimizes Pressure Ulcers

Grade: A-minus

In Friendship Health and Rehab Center, 5.48% of Patients had Pressure Ulcers

This tells you the percent of residents that have had a pressure ulcer. Pressure ulcers are damage to the skin caused by staying in one position for too long.

Minimizes Serious Falls

Grade: B

In Friendship Health and Rehab Center, 3.43% of Patients had Serious Falls

This tells you the percent of residents that sustained a major fall. Falls leading to serious injury are routinely caused by lower levels of patient supervision. More supervision can limit the percentage of residents in a nursing home who sustain major falls.

Minimizes Urinary Tract Infections

Grade: B

In Friendship Health and Rehab Center, 1.69% of Patients had UTIs

This is the percent of patients who have had a urinary tract infection. Urinary tract infections are considered to be an indicator of the quality of nursing care at a nursing home. UTI's are routinely the result of worse hygiene protocols. Nevertheless, this metric can be misleading for certain nursing homes due to inconsistent reporting standards for these infections.

Appropriately Uses Anti-Psychotic Medication

Grade: B-minus

In Friendship Health and Rehab Center, 16.14% of Patients use Anti-Psychotic Medication

This is the percentage of patients given antipsychotic drugs. Antipsychotic medications are prescribed to patients for many conditions, such as cognitive disorders. Sadly, in some situations, high levels of antipsychotic drug use may mean that a facility is using these drugs to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: B-plus

In Friendship Health and Rehab Center, 15.01% of Patients use Anti-Anxiety Medication

This datapoint tells you the percentage of long-term patients who were given antianxiety drugs. These drugs are generally used to treat residents suffering from depression or anxiety.

Managing Depression Among Residents

Grade: B

In Friendship Health and Rehab Center, 3.21% of Patients

This metric is a measure of the percentage of long-term care residents who are exhibiting signs of depression. Many in the industry argue that this is a reliable measure of resident quality of care.

Appropriate Vaccine Usage

Grade: B-minus

In Friendship Health and Rehab Center, 93.82% of Patients

This metric measures the percent of long-term stay residents that were given the flu and pneumonia vaccines. Respiratory viruses can be very dangerous for nursing home patients, making these vaccines vital to patient care.

Residents Maintain Autonomy

Grade: B-minus

In Friendship Health and Rehab Center, 17.08% of Patients

Measures the percentage of long-term stay residents that required additional assistance with activities of daily living over time. ADL's include activities such as getting dressed and continence.

Ability to Keep Residents Mobile

Grade: A-minus

In Friendship Health and Rehab Center, 20% of Residents

This indicates the percentage of residents that retained mobility levels over time. Optimizing mobility can be a good sign for residents' well-being.

Hospitalizations

Grade: B-plus

In Friendship Health and Rehab Center, 0.01 Hospitalizations per 1,000 resident days

This is the number of times residents are hospitalized per 1,000 days of care. There is generally a correlation between avoiding hospitalizations and the overall quality of nursing home care.

Short-term Care: Rehospitalizations

Grade: C

In Friendship Health and Rehab Center, 20% of Residents Rehospitalized

This indicates the number of rehospitalizations per 1,000 days of short-term care. There is typically a correlation between staying out of the hospital and a nursing home's quality of short-term rehabilitation.

Short-term Care: ER Visits

Grade: B-minus

In Friendship Health and Rehab Center, 12.21% of Patients

This is a measure of the number of emergency room visits per thousand days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: B-plus

In Friendship Health and Rehab Center, 78.66% of Resident

Measures the percentage of short-term patients that experienced functional improvements, such as with activities of daily living. Some would argue that this is a measure of a facility's rehabilitation services.

Scores for Roanoke, VA

  • Overall Rating has a grade of A-minus
  • Nurse Rating has a grade of A-minus
  • Long-term Care Rating has a grade of B-plus
  • Short-term Care Rating has a grade of B-plus
  • Inspection Rating has a grade of A

Looking for more options? Roanoke, Virginia has 5 other nursing homes

Nearby Hospitals

  • Carilion Roanoke Memorial HospitalAcute Care Hospitals 4.85 miles away1906 Belleview Avenue, Se Roanoke Virginia 24014Voluntary non-profit - Private(540) 981-7000
  • Lewisgale Medical CenterAcute Care Hospitals 6.33 miles away1900 Electric Road Salem Virginia 24153Voluntary non-profit - Private(540) 776-4000

Nearby Dialysis

  • Bma - North Roanoke2.82 miles away1326 7th St Ne Roanoke Virginia 24012CMS Rating: 4 stars Dialysis Stations: 25 (540) 344-6652
  • Fmc - Friendship Manor2.91 miles awayDialysis Unit 331 Hershberger Rd Roanoke Virginia 24012CMS Rating: 4 stars Dialysis Stations: 29 (540) 561-0870
  • Glenvar Dialysis4.45 miles away3737 West Main Street Suite 103 Salem Virginia 24153Dialysis Stations: 13 (540) 380-3130
  • Bma - Crystal Spring4.91 miles away404 Mcclanahan Street Roanoke Virginia 24014CMS Rating: 4 stars Dialysis Stations: 31 (540) 342-5514
  • Bma - Roanoke-Salem Dialysis5.91 miles away2021 Apperson Dr Salem Virginia 24153CMS Rating: 2 stars Dialysis Stations: 25 (540) 725-1796
  • Usrc Roanoke LLC5.98 miles away117 Duke Gloucester Street Sw Roanoke Virginia 24014Dialysis Stations: 13 (540) 682-7250
  • Daleville Dialysis6.55 miles away245 Commons Pkwy Daleville Virginia 24083Dialysis Stations: 17 (540) 591-5235