Friendship Health and Rehab Center: Nursing Home OverviewSkip to content

Friendship Health and Rehab Center

  • Nursing Home
  • Adult Day Care
  • Memory Care

Updated Nov 1, 2023 by Nick Lata

Historical Rating
Grade: A-minus
Oct 18: DNov 18: DDec 18: CJan 19: DFeb 19: DMay 19: DJun 19: DJul 19: CAug 19: CSep 19: CJan 20: CMar 20: CApr 20: B-May 20: B-Jun 20: B-Jul 20: B-Aug 20: B-Sep 20: B-Oct 20: CNov 20: CJan 21: CFeb 21: CMar 21: CApr 21: B-May 21: B-Jun 21: B-Jul 21: BAug 21: BSep 21: BOct 21: B-Nov 21: B-Jan 22: B-Feb 22: B-Mar 22: B-Apr 22: BMay 22: BJun 22: BAug 22: B-Sep 22: B-Oct 22: BNov 22: BJan 23: BFeb 23: BMar 23: B+Apr 23: B+Jun 23: B+Jul 23: B+Aug 23: B+Sep 23: B+Oct 23: A-Nov 23: A-
See Rating Overview
Friendship Health and Rehab Center's website

327 Hershberger Rd Nw,
Roanoke VA 24012

89.05% estimated occupancy 1

Friendship Health and Rehab Center is a very-large non-profit facility in Roanoke, Virginia. With an overall rating of A-, this nursing home is among the higher-rated facilities we assessed. Roanoke has a variety of nursing homes, however, it is doubtful you will need to look at too many others. This one is a very fine option. As you will find below, this facility also performed just fine in our category ratings. It would be hard to find any major flaws in this facility's profile.

Get pricing and details on Roanoke senior living options.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • Is CCRC
  • Has Resident Council
  • No Family Council
  • Non profit - Corporation
  • Secure Memory Care 
  • Offers Post-Acute Care 
  • Offers Inpatient Rehab
  • Offers Outpatient Rehab

Specialized Services

  • Personal Care
  • Home Making
  • Speech Therapy
  • Stroke Recovery
  • Palliative Care
  • Occupational Therapy
  • Cardiac Therapy
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Pharmacy
  • Recreational Therapy
  • Audiology
  • Orthopedic Rehabilitation
  • Lymphedema Care
  • Aquatic Therapy

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Facility Inspections

Grade: A

On top of performing well in its overall grade, this facility earned an excellent inspection report. As a result, it received one of our highest grades in that category with an A. We weigh several aspects of a nursing home's inspection report in determining our inspection ratings. One of those factors is deficiencies. It should be noted that the severity of the deficiencies is arguably more important than the quantity of deficiencies, as some deficiencies can be relatively insignificant. This nursing home was assessed 5 deficiencies on its inspection report, but we were relieved to see that none of the deficiencies were considered to be severe. This tells you that the government inspectors did not consider any of the deficiencies to create an imminent threat to patient health or safety. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Long-term Care Quality

Grade: A

This facility also received a very strong long-term care grade. This actually turned out to be its second most impressive category grade. In that category, we awarded this facility a grade of A. When facilities receive a grade in this range in this category it typically means it has plenty of staff and is an overall good place to reside on a permanent basis. In addition to assessing the quantity of care provided by aids and other staff, we also looked at the number of residents vaccinated for pneumonia. This facility provided the vaccine to 97.343956 percent of its patients. Vaccines are critical to keeping patients healthy. Lastly, this place was able to limit hospitalizations. Indeed, it had less than one hospitalization per 1,000 long-term resident days, which is a remarkably low number.

Short-term Care Quality

Grade: B-plus

Turning to another strength for this facility, we awarded them one of our stronger grades in our short-term care category as well, with a B+. Our short-term care ratings are likely most meaningful for individuals needing rehabilitation services. Rehabilitation typically requires more highly-skilled nursing services. Skilled nursing means not merely nursing, but also physical and occupational therapy, as well as other variations of therapy. Unfortunately, we weren't able to locate information about this nursing home's registered nurse or physical therapy staffing. The last item we looked at in this category is the number of residents who were able to leave the facility and return to the community. We discovered that 5.8 percent of this nursing home's residents were able to return home.

Nurse Quality

Grade: B

The next area we scored is nursing, in which this nursing home was given a grade of B. Believe it or not, this turned out to be this facility's worst area. A nursing home could be doing a lot worse when their poorest score still is superior to most facilities. Our nursing grade looks at the nursing home's nurse staffing levels. We factor in both the levels of skill of those nurses and the amount of time spent with patients. This nursing home provides 0.4 hours of nursing care per resident per day. Lastly, we also looked at a few quality measures in determining our nursing grades. This facility excelled in these areas, with excellent scores for minimizing its residents' pressure ulcers and major falls. These areas are generally reliable indicators of the quality of nursing care a facility provides.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Friendship Health and Rehab Center Quality Metrics

Minimizes Pressure Ulcers

Grade: A-minus

In Friendship Health and Rehab Center, 4.78% of Patients had Pressure Ulcers

This tells you the percentage of patients who have had a pressure ulcer. Pressure ulcers, also called bed sores, are routinely the result of patients staying in one position for too long. Better nursing care reduces the number of pressure ulcers sustained by residents in a nursing home.

Minimizes Serious Falls

Grade: B

In Friendship Health and Rehab Center, 3.05% of Patients had Serious Falls

This tells you the percent of long-term patients which had a fall which caused major injury. Falls can arise for a variety of reasons, but high rates of major falls could be an indication of lower levels of patient supervision.

Minimizes Urinary Tract Infections

Grade: B

In Friendship Health and Rehab Center, 1.48% of Patients had UTIs

This figure gauges the percent of long-term patients who have suffered from a UTI. While a higher rate of these infections may reflect poorly on a facility's nursing care, it is problematic to compare between nursing homes due to facilities having reporting standards.

Appropriately Uses Anti-Psychotic Medication

Grade: C

In Friendship Health and Rehab Center, 20.58% of Patients use Anti-Psychotic Medication

This indicates the percentage of patients who were prescribed antipsychotic drugs. Antipsychotic drugs are given to patients for a variety of medical conditions, including cognitive disorders. Sadly, in some cases, increased usage of these drugs may suggest that a nursing home is using these drugs to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: B-plus

In Friendship Health and Rehab Center, 15.3% of Patients use Anti-Anxiety Medication

This figure gauges the percent of long-term stay patients receiving antianxiety drugs.

Managing Depression Among Residents

Grade: B-minus

In Friendship Health and Rehab Center, 6.46% of Patients

This metric measures the percentage of long-term care patients who are exhibiting symptoms of depression.

Appropriate Vaccine Usage

Grade: B-minus

In Friendship Health and Rehab Center, 93.68% of Patients

Measures the percent of long-term stay patients that received the flu and pneumonia vaccines.

Residents Maintain Autonomy

Grade: C

In Friendship Health and Rehab Center, 18.64% of Patients

This tells you the percentage of residents who required increased assistance with activities of daily living over time.

Ability to Keep Residents Mobile

Grade: B-plus

In Friendship Health and Rehab Center, 17.89% of Residents

This is the percent of patients who maintained mobility over time. Preserving mobility is usually a great sign for residents' health.

Hospitalizations

Grade: B-plus

In Friendship Health and Rehab Center, 0.01 Hospitalizations per 1,000 resident days

This tells you the number of hospitalizations per thousand days of care. There is typically a correlation between staying out of the hospital and the overall quality of nursing home care.

Short-term Care: Rehospitalizations

Grade: B-minus

In Friendship Health and Rehab Center, 17.89% of Residents Rehospitalized

This is a measure of the number of rehospitalizations per thousand days of short-term resident care. Avoiding the hospital during rehabilitation is critical to restoring the physical well-being of residents.

Short-term Care: ER Visits

Grade: A-minus

In Friendship Health and Rehab Center, 8.77% of Patients

This datapoint is a measure of the number of times residents are sent to the emergency room per thousand days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: B

In Friendship Health and Rehab Center, 78.3% of Resident

This is the percentage of short-term care patients who saw functional improvements, such as with activities of daily living.

Scores for Roanoke, VA

  • Overall Rating has a grade of B-plus
  • Nurse Rating has a grade of B
  • Long-term Care Rating has a grade of B-plus
  • Short-term Care Rating has a grade of B-plus
  • Inspection Rating has a grade of A

Looking for more options? Roanoke, Virginia has 9 other nursing homes

Nearby Hospitals

  • Carilion Roanoke Memorial HospitalAcute Care Hospitals 4.85 miles away1906 Belleview Avenue, Se Roanoke Virginia 24014Voluntary non-profit - Private(540) 981-7000
  • Lewisgale Medical CenterAcute Care Hospitals 6.33 miles away1900 Electric Road Salem Virginia 24153Voluntary non-profit - Private(540) 776-4000

Nearby Dialysis

  • Bma - North Roanoke2.82 miles away1326 7th St Ne Roanoke Virginia 24012CMS Rating: 4 stars Dialysis Stations: 25 (540) 344-6652
  • Fmc - Friendship Manor2.91 miles awayDialysis Unit 331 Hershberger Rd Roanoke Virginia 24012CMS Rating: 4 stars Dialysis Stations: 29 (540) 561-0870
  • Glenvar Dialysis4.45 miles away3737 West Main Street Suite 103 Salem Virginia 24153Dialysis Stations: 13 (540) 380-3130
  • Bma - Crystal Spring4.91 miles away404 Mcclanahan Street Roanoke Virginia 24014CMS Rating: 4 stars Dialysis Stations: 31 (540) 342-5514
  • Bma - Roanoke-Salem Dialysis5.91 miles away2021 Apperson Dr Salem Virginia 24153CMS Rating: 2 stars Dialysis Stations: 25 (540) 725-1796
  • Usrc Roanoke LLC5.98 miles away117 Duke Gloucester Street Sw Roanoke Virginia 24014Dialysis Stations: 13 (540) 682-7250
  • Daleville Dialysis6.55 miles away245 Commons Pkwy Daleville Virginia 24083Dialysis Stations: 17 (540) 591-5235