Friends Homes West is a very-small non-profit nursing home located in Greensboro, North Carolina. This nursing home is an A+ rated facility. Being awarded an A+ in our grading system requires excellent performance across the board. In spite of Greensboro featuring 12 other nursing homes to choose from, this nursing home stands out as a first-rate option. This nursing home also received phenomenal grades in each of our categories. More information about these categories can be found below.

Additional Details:

Accepts Medicare 1 : TrueA checkmark indicating true.

Accepts Medicaid 1 : 20 Beds TrueA checkmark indicating true.

CCRC : FalseUsed to indicate false.

Non profit - Corporation

Resident Council: TrueA checkmark indicating true.

Family Council: FalseUsed to indicate false.

Medical Staff Hours Per Patient (2019)

Less:
More:
January
January 1, 2019January 2, 2019January 3, 2019January 4, 2019January 5, 2019January 6, 2019January 7, 2019January 8, 2019January 9, 2019January 10, 2019January 11, 2019January 12, 2019January 13, 2019January 14, 2019January 15, 2019January 16, 2019January 17, 2019January 18, 2019January 19, 2019January 20, 2019January 21, 2019January 22, 2019January 23, 2019January 24, 2019January 25, 2019January 26, 2019January 27, 2019January 28, 2019January 29, 2019January 30, 2019January 31, 2019
February
February 1, 2019February 2, 2019February 3, 2019February 4, 2019February 5, 2019February 6, 2019February 7, 2019February 8, 2019February 9, 2019February 10, 2019February 11, 2019February 12, 2019February 13, 2019February 14, 2019February 15, 2019February 16, 2019February 17, 2019February 18, 2019February 19, 2019February 20, 2019February 21, 2019February 22, 2019February 23, 2019February 24, 2019February 25, 2019February 26, 2019February 27, 2019February 28, 2019
March
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April
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May
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June
June 1, 2019June 2, 2019June 3, 2019June 4, 2019June 5, 2019June 6, 2019June 7, 2019June 8, 2019June 9, 2019June 10, 2019June 11, 2019June 12, 2019June 13, 2019June 14, 2019June 15, 2019June 16, 2019June 17, 2019June 18, 2019June 19, 2019June 20, 2019June 21, 2019June 22, 2019June 23, 2019June 24, 2019June 25, 2019June 26, 2019June 27, 2019June 28, 2019June 29, 2019June 30, 2019
July
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August
August 1, 2019August 2, 2019August 3, 2019August 4, 2019August 5, 2019August 6, 2019August 7, 2019August 8, 2019August 9, 2019August 10, 2019August 11, 2019August 12, 2019August 13, 2019August 14, 2019August 15, 2019August 16, 2019August 17, 2019August 18, 2019August 19, 2019August 20, 2019August 21, 2019August 22, 2019August 23, 2019August 24, 2019August 25, 2019August 26, 2019August 27, 2019August 28, 2019August 29, 2019August 30, 2019August 31, 2019
September
September 1, 2019September 2, 2019September 3, 2019September 4, 2019September 5, 2019September 6, 2019September 7, 2019September 8, 2019September 9, 2019September 10, 2019September 11, 2019September 12, 2019September 13, 2019September 14, 2019September 15, 2019September 16, 2019September 17, 2019September 18, 2019September 19, 2019September 20, 2019September 21, 2019September 22, 2019September 23, 2019September 24, 2019September 25, 2019September 26, 2019September 27, 2019September 28, 2019September 29, 2019September 30, 2019
October
October 1, 2019October 2, 2019October 3, 2019October 4, 2019October 5, 2019October 6, 2019October 7, 2019October 8, 2019October 9, 2019October 10, 2019October 11, 2019October 12, 2019October 13, 2019October 14, 2019October 15, 2019October 16, 2019October 17, 2019October 18, 2019October 19, 2019October 20, 2019October 21, 2019October 22, 2019October 23, 2019October 24, 2019October 25, 2019October 26, 2019October 27, 2019October 28, 2019October 29, 2019October 30, 2019October 31, 2019
November
November 1, 2019November 2, 2019November 3, 2019November 4, 2019November 5, 2019November 6, 2019November 7, 2019November 8, 2019November 9, 2019November 10, 2019November 11, 2019November 12, 2019November 13, 2019November 14, 2019November 15, 2019November 16, 2019November 17, 2019November 18, 2019November 19, 2019November 20, 2019November 21, 2019November 22, 2019November 23, 2019November 24, 2019November 25, 2019November 26, 2019November 27, 2019November 28, 2019November 29, 2019November 30, 2019
December
December 1, 2019December 2, 2019December 3, 2019December 4, 2019December 5, 2019December 6, 2019December 7, 2019December 8, 2019December 9, 2019December 10, 2019December 11, 2019December 12, 2019December 13, 2019December 14, 2019December 15, 2019December 16, 2019December 17, 2019December 18, 2019December 19, 2019December 20, 2019December 21, 2019December 22, 2019December 23, 2019December 24, 2019December 25, 2019December 26, 2019December 27, 2019December 28, 2019December 29, 2019December 30, 2019December 31, 2019

Facility Inspections

A+
Oct 18: A+Nov 18: A+Dec 18: A+Jan 19: A+Feb 19: A+May 19: A+Jun 19: A+Jul 19: A+Aug 19: A+Sep 19: A+Jan 20: A+Mar 20: A+Apr 20: A+May 20: A+Jun 20: A+Jul 20: A+Aug 20: A+
Historical

One of the many reasons this turned out to be a quality nursing home is that it received an A+ inspection grade. This is simply as good as it gets in this critical category. We weigh several aspects of a nursing home's inspection report in computing our inspection ratings. One key factor is deficiencies. It should be noted that the severity of these deficiencies is arguably more meaningful than the quantity of deficiencies, as some deficiencies are quite minor. While this nursing home had some minor dings on its government inspection report, it had no severe deficiencies. Severe deficiencies are ones found in categories G, H, I, J, K and L. This means that CMS did not consider any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Short-term Care Quality

A+
Oct 18: ANov 18: ADec 18: AJan 19: AFeb 19: AMay 19: AJun 19: AJul 19: AAug 19: ASep 19: AJan 20: A+Mar 20: A+Apr 20: A+May 20: A+Jun 20: A+Jul 20: A+Aug 20: A+
Historical

This nursing home also received an A+ for its short-term care score. In determining our short-term care ratings, we analyze the nursing home's levels of skilled nursing, which includes registered nurses, physical therapists speech therapists and other types of therapists. This category is more often than not a useful measure of the facility's ability to rehabilitate patients. Remarkably, this nursing home provides approximately 50% more hours of services from registered nurses and physical therapists than most facilities we looked at. This is a very favorable sign. Finally, we looked at the number of patients who were able to return to the community from this nursing home. We found that it outperformed the vast majority of nursing homes in the country with 57.7 percent of its patients returning home. This is a significantly higher rate than most facilities.

Long-term Care Quality

A
Oct 18: A-Nov 18: A-Dec 18: A-Jan 19: AFeb 19: AMay 19: A-Jun 19: A-Jul 19: AAug 19: ASep 19: AJan 20: AMar 20: AApr 20: AMay 20: AJun 20: AJul 20: AAug 20: A
Historical

Moving on our next area, this facility was awarded an excellent long-term care score. In fact, it received a grade of A in that area. Facilities that excel in this category typically provide residents with closer supervision and stay on top of routine healthcare services. One of the factors we considered on top of this facility's quality nursing hours is vaccinations. This nursing home administered the pneumonia vaccine to 100 percent of its patients. Vaccines are a great way to avoid unnecessary deaths and hospitalizations for the elderly. This combination proved to be successful as this place was able to keep its residents out of the hospital. Indeed, it had less than one hospitalization per one thousand long-term resident days, which is an impressively low number.

Nurse Quality

A
Oct 18: ANov 18: ADec 18: AJan 19: AFeb 19: AMay 19: AJun 19: AJul 19: AAug 19: ASep 19: AJan 20: AMar 20: AApr 20: AMay 20: AJun 20: AJul 20: AAug 20: A
Historical

In the last category, we gave this facility a grade of A+ for our nursing rating. This wrapped up a first-rate profile. The nursing score analyzes many data points, but the paramount consideration is the quantity of nurse hours per patient per week. This place provides an incredible 4.5 hours of nursing care per patient on a daily basis. Very few nursing homes provide this quantity of nursing care to their patients. Out of that total, many of those hours were provided by registered nurses, which is one of the more highly trained levels of nurses. On top of looking at levels of nursing care, we also looked at a few quality measures in determining our nursing grades. These include minimizing residents' pressure ulcers and major falls. We look at these metrics as reliable indicators of the caliber of nursing care offered, since better care tends to reduce these problems.

Overall Rating Over Time

Compared to national and state averages across all facilities.

Aug 20
Provider:
A+
State:
B-
National:
B
FDCB-BB+A-AA+Oct 18Nov 18Dec 18Jan 19Feb 19Mar 19Apr 19May 19Jun 19Jul 19Aug 19Sep 19Oct 19Dec 19Jan 20Mar 20Apr 20May 20Jun 20Jul 20Aug 20
Overall Rating
Nurse Rating
Long-Term Rating
Short-Term Rating
Inspection Rating

Friends Homes West Quality Metrics

Minimizes Pressure Ulcers

This tells you the percentage of residents that suffered from a pressure ulcer. Pressure ulcers are damage to the skin resulting from remaining in one position for too long.

Provider
B-
8.33%
State
B-
9.19%
National
B
7.34%

Percent of Patients with Pressure Ulcers
Lower is Better

Minimizes Serious Falls

This figure tells you the percent of long-term residents which suffered a fall leading to major injury. This is one of the statistics we use in calculating our nursing ratings.

Provider
F
14.55%
State
B
3.57%
National
B
3.36%

Percent of Patients with Serious Falls
Lower is Better

Minimizes Urinary Tract Infections

This indicates the percentage of residents who sustained a urinary tract infection. UTI's are considered by many in the nursing home industry to be a measure of the quality of nursing care . UTI's are often caused by a facility with lower levels of hygiene. Nevertheless, this metric could be skewed for certain nursing homes due to varying reporting standards for infections.

Provider
A+
0%
State
B-
3.4%
National
B
2.66%

Percent of Patients with UTIs
Lower is Better

Appropriately Uses Anti-Psychotic Medication

This metric tells you the percent of long-term residents which are given antipsychotic medication. Excessive reliance on these medications may mean a facility is using these drugs to subdue residents in scenarios where such medications aren't medically indicated. However, some facilities need to rely on these drugs due to having more residents with cognitive disorders.

Provider
F
29.09%
State
B+
11.38%
National
B
14.15%

Percent of Patients
Lower is Better

Appropriately Uses Anti-Anxiety Medication

This is the percentage of residents who were given antianxiety drugs. These drugs are given to residents experiencing anxiety or depression.

Provider
D
35.42%
State
B-
23.41%
National
B
19.69%

Percent of Patients
Lower is Better

Managing Depression Among Residents

This datapoint measures the percent of long-term residents who are showing signs of depression.

Provider
C
5.56%
State
A-
1.77%
National
B+
5.11%

Percent of Patients
Lower is Better

Appropriate Vaccine Usage

This datapoint measures the percentage of long-term care patients that were vaccinated against pneumonia and flu.

Provider
A
100%
State
B-
90.65%
National
B
92.01%

Percent of Patients
Higher is Better

Residents Maintain Autonomy

This datapoint is a measure of the percentage of long-term stay patients who needed more assistance with activities of daily living over time. Activities of daily living include activities such as dressing and bathing.

Provider
F
33.33%
State
B-
18.46%
National
B
14.47%

Percentage of Patients
Lower is Better

Ability to Keep Residents Mobile

This is the percentage of residents who maintained mobility over time. Optimizing mobility is usually a great sign for residents' health.

Provider
A+
30.65%
State
A-
22.34%
National
B
17.10%

Percentage of Residents
Higher is Better

Short-term Care: Rehospitalizations

This is the number of rehospitalizations per 1,000 days of short-term care.

Provider
F
30.65
State
C
22.34
National
B
17.10

Percentage of Residents Rehospitalized
Lower is Better

Short-term Care: ER Visits

This metric tracks the number of times residents are sent to the emergency room per thousand days of short-term patient care.

Provider
B
10.44
State
B
10.89
National
B
10.26

Percentage of Patients
Lower is Better

Short-term Care: Facilitates Functional Improvement

This metric is a measure of the percentage of short-term stay residents who saw functional improvements.

Provider
A-
75.25%
State
B-
65.7%
National
B
68.02%

Percentage of Resident
Higher is Better

Nearby Hospitals

The Moses H Cone Memorial Hospital 6.15 mi
1200 N Elm St Greensboro North Carolina 27401
(336) 832-7000
Acute Care Hospitals
Voluntary non-profit - Private
High Point Regional Hospital 10.82 mi
601 N Elm St High Point North Carolina 27261
(336) 878-6000
Acute Care Hospitals
Voluntary non-profit - Private
Novant Health Thomasville Medical Center 18.72 mi
207 Old Lexington Rd Box 789 Thomasville North Carolina 27360
(336) 472-2000
Acute Care Hospitals
Voluntary non-profit - Private

Nearby Dialysis

Bma Northwest Greensboro Kidney Center 3.27 mi
CMS Rating: 2 stars
Dialysis Stations: 33
2837 Horsepen Creek Greensboro North Carolina 27410
(336) 664-6869
Triad Dialysis Center 3.58 mi
CMS Rating: 3 stars
Dialysis Stations: 27
4370 Regency Drive High Point North Carolina 27265
(336) 454-0076
Bma of Southwest Greensboro 4.86 mi
CMS Rating: 2 stars
Dialysis Stations: 33
5020 Mackay Road Jamestown North Carolina 27282
(336) 854-7807
Biomedical Applications of North Carolina Inc 6.66 mi
Dialysis Stations: 24
924 3rd Street Greensboro North Carolina 27405
(336) 274-5969
Greensboro Kidney Center 6.79 mi
CMS Rating: 2 stars
Dialysis Stations: 56
2700 Henry Street Greensboro North Carolina 27405
(336) 375-1400
Bma of South Greensboro Inc 7.98 mi
CMS Rating: 2 stars
Dialysis Stations: 49
622 Industrial Avenue Greensboro North Carolina 27406
(336) 271-8178
Fresenius Medical Care - High Point 8.29 mi
Dialysis Stations: 10
1320 Eastchester Drive High Point North Carolina 27265
(252) 823-7046
Fmc of East Greensboro 10.03 mi
CMS Rating: 2 stars
Dialysis Stations: 39
3839 Burlington Road Greensboro North Carolina 27405
(336) 358-1233