Friends Homes West: Nursing Home OverviewSkip to content

Friends Homes West

  • Nursing Home
  • Independent Living
  • Assisted Living
  • Memory Care

Updated Nov 1, 2022 by Nick Lata

Historical Rating
Grade: A-plus
Oct 18: A+Nov 18: A+Dec 18: A+Jan 19: A+Feb 19: A+May 19: A+Jun 19: A+Jul 19: A+Aug 19: A+Sep 19: A+Jan 20: A+Mar 20: A+Apr 20: A+May 20: A+Jun 20: A+Jul 20: A+Aug 20: A+Sep 20: A+Oct 20: A+Nov 20: A+Jan 21: A+Feb 21: A+Mar 21: A+Apr 21: A+May 21: A+Jun 21: A+Jul 21: A+Aug 21: A+Sep 21: A+Oct 21: A-Nov 21: A-Jan 22: A-Feb 22: A-Mar 22: A-Apr 22: A+May 22: A+Jun 22: A+Aug 22: A+Sep 22: A+Oct 22: A+Nov 22: A+
See Rating Overview
Friends Homes West's website

6100 W Friendly Avenue,
Greensboro NC 27410

(336) 292-9952

77% estimated occupancy 1

Friends Homes West is in the densely populated metropolitan area of Greensboro, North Carolina. This nursing home was given an overall grade of A+. As a matter of fact, this is the highest graded facility in the city. Based on our ratings, this facility is just about as as good as it gets. If you look further down this page, you can see this nursing home's category ratings, which appear to be just as impressive as its overall grade.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • Is CCRC
  • Has Resident Council
  • No Family Council
  • Non profit - Corporation
  • Offers Hospice
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Speech Therapy
  • Occupational Therapy
  • Physical Therapy
  • Nutritional Counseling
  • Recreational Therapy


Top Nursing Home in North Carolina badge

Top Nursing Home in North Carolina Awards 2019

Best Nursing Home in North Carolina badge

Best Nursing Home in North Carolina Awards 2020

Best Nursing Home in Greensboro, North Carolina badge

Best Nursing Home in Greensboro, North Carolina Awards 2020

Top Nursing Home in North Carolina badge

Top Nursing Home in North Carolina Awards 2021

Best Nursing Home in Greensboro, North Carolina badge

Best Nursing Home in Greensboro, North Carolina Awards 2021

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Facility Inspections

Grade: A-plus

In addition to faring well overall, this nursing home also earned nearly flawless government inspections. Consequently, it received one of our highest scores in that area with an A+. We take several aspects of a facility's inspection report into consideration in calculating our inspection scores. One critical factor is deficiencies. It should be noted that the severity of deficiencies is arguably more important than the quantity of deficiencies, as some end up being quite insignificant. While this facility had some minor dings on its government inspection report, it had zero severe deficiencies. Severe deficiencies are those found in categories G through L. This means that the government inspectors didn't consider any of the deficiencies on this facility's report to pose an imminent threat to patient health or safety. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Short-term Care Quality

Grade: A

Contributing to its top-shelf resume, this nursing home also excelled in our short-term care category. In fact, we awarded it a grade of A in that category. With our short-term care score, we endeavor to forge a fair barometer for rehabilitation. In doing so, we assess a nursing home's level of skilled nursing services, including both registered nurses and physical therapy, as well as respiratory therapy. Fortunately, it looks like this nursing home has registered nurses on staff. Not every facility employs these skilled professionals. On the other hand, based on the information this nursing home provided, it does not look like the facility employs physical therapists. The last measure we considered in this area is the percentage of residents that ultimately returned home from the facility. We found that 0 percent of this nursing home's patients returned home as opposed to remaining at the nursing home on a permanent basis.

Nurse Quality

Grade: A

Adding to its impressive resume, this nursing home also excelled in our nursing category. In fact, we awarded it a grade of A for that category. Our nursing rating assesses the nursing home's level of nurse staffing. We look at both the levels of skill of those nurses as well as the quantity of hours spent with patients. This facility provided 0.6 hours of nursing care per resident per day. Finally, we also looked at several nursing quality measures and this place excelled in some of these areas. With less than five percent of its residents sustaining pressure ulcers, it performed as well as any place the country in this category. This is generally a good indicator of quality nursing care. Pressure ulcers can typically be avoided by offering better nursing care, such as employing a protocol of moving a patient more often.

Long-term Care Quality

Grade: A

In the last area, this nursing home also received an excellent long-term care score, with an A. This completed an elite profile. Long-term care grades in this range generally require both around the clock care from nurses and aids, as well as quality routine healthcare services. After looking at the volume of care provided by nurses aids and other staff, we next considered the nursing home's vaccination data. This nursing home vaccinated 100 percent of its patients against pneumonia, which is significantly higher than most nursing homes. Lastly, this nursing home was able to limit hospitalizations. It had less than one hospitalization per one thousand long-term resident days, which is an impressively low number.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18May 23

Friends Homes West Quality Metrics

Minimizes Pressure Ulcers

Grade: D

In Friends Homes West, 14.81% of Patients had Pressure Ulcers

This figure is is a measure of the percent of long-term patients who are suffering from pressure ulcers. We have found that pressure ulcers are a reliable measure of quality of care.

Minimizes Serious Falls

Grade: F

In Friends Homes West, 7.55% of Patients had Serious Falls

This indicates the percent of patients who sustained a fall leading to major injury.

Minimizes Urinary Tract Infections

Grade: B-minus

In Friends Homes West, 2.08% of Patients had UTIs

This figure indicates the percent of long-term stay residents that suffered from a UTI. UTI's could be an indication of worse hygiene protocols. However, this datapoint can also be misleading for some nursing homes due to different reporting standards for these infections.

Appropriately Uses Anti-Psychotic Medication

Grade: B-minus

In Friends Homes West, 15.09% of Patients use Anti-Psychotic Medication

This indicates the percent of patients who were prescribed antipsychotic medications. Antipsychotic drugs are administered to residents for a variety of conditions, including cognitive disorders. Tragically, in limited cases, excessive reliance on these medications may mean that a facility is using these drugs to subdue residents.

Appropriately Uses Anti-Anxiety Medication

Grade: B

In Friends Homes West, 17.5% of Patients use Anti-Anxiety Medication

This indicates the percent of residents prescribed antianxiety medications. These medications are typically used to treat patients suffering from depression or anxiety.

Managing Depression Among Residents

Grade: C

In Friends Homes West, 7.84% of Patients

This tells you the percentage of patients showing signs of depression. Higher rates of depression may be an indicator worse patient care.

Appropriate Vaccine Usage

Grade: A

In Friends Homes West, 100% of Patients

This metric is a measure of the percentage of long-term patients that received the flu and pneumonia vaccines.

Residents Maintain Autonomy

Grade: D

In Friends Homes West, 22.5% of Patients

This tells you the percent of patients that required more assistance with activities of daily living over time. High levels of dependence on staff for assistance with activities of daily living may indicate decline of a patient's health.

Ability to Keep Residents Mobile

Grade: A-plus

In Friends Homes West, 29.22% of Residents

This metric is a measure of the percentage of long-term stay patients that were able to retain mobility.

Short-term Care: Rehospitalizations

Grade: F

In Friends Homes West, 29.22% of Residents Rehospitalized

This tells you the number of rehospitalizations per 1,000 days of short-term patient care. There is a correlation between keeping patients out of the hospital and a nursing homes short-term rehabilitation performance.

Short-term Care: ER Visits

Grade: A+

In Friends Homes West, 0% of Patients

This metric is a measure of the number of times residents are sent to the emergency room per 1,000 days of short-term patient care. Avoiding medical emergencies is one way to gauge patient care during rehabilitation.

Short-term Care: Facilitates Functional Improvement

Grade: A

In Friends Homes West, 86.68% of Resident

Measures the percent of short-term stay residents who experienced functional improvements, such as with activities of daily living. Some would argue this is a reasonable measure of rehabilitation services.

Scores for Greensboro, NC

  • Overall Rating has a grade of D
  • Nurse Rating has a grade of F
  • Long-term Care Rating has a grade of C
  • Short-term Care Rating has a grade of D
  • Inspection Rating has a grade of B-plus

Looking for more options? Greensboro, North Carolina has 3 other nursing homes

Nearby Hospitals

  • The Moses H Cone Memorial HospitalAcute Care Hospitals 6.15 miles away1200 N Elm St Greensboro North Carolina 27401Voluntary non-profit - Private(336) 832-7000
  • High Point Regional HospitalAcute Care Hospitals 10.82 miles away601 N Elm St High Point North Carolina 27261Voluntary non-profit - Private(336) 878-6000
  • Novant Health Thomasville Medical CenterAcute Care Hospitals 18.72 miles away207 Old Lexington Rd Box 789 Thomasville North Carolina 27360Voluntary non-profit - Private(336) 472-2000

Nearby Dialysis

  • Bma Northwest Greensboro Kidney Center3.27 miles away2837 Horsepen Creek Greensboro North Carolina 27410CMS Rating: 2 stars Dialysis Stations: 33 (336) 664-6869
  • Triad Dialysis Center3.58 miles away4370 Regency Drive High Point North Carolina 27265CMS Rating: 3 stars Dialysis Stations: 27 (336) 454-0076
  • Bma of Southwest Greensboro4.86 miles away5020 Mackay Road Jamestown North Carolina 27282CMS Rating: 2 stars Dialysis Stations: 33 (336) 854-7807
  • Biomedical Applications of North Carolina Inc6.66 miles away924 3rd Street Greensboro North Carolina 27405Dialysis Stations: 24 (336) 274-5969
  • Greensboro Kidney Center6.79 miles away2700 Henry Street Greensboro North Carolina 27405CMS Rating: 2 stars Dialysis Stations: 56 (336) 375-1400
  • Bma of South Greensboro Inc7.98 miles away622 Industrial Avenue Greensboro North Carolina 27406CMS Rating: 2 stars Dialysis Stations: 49 (336) 271-8178
  • Fresenius Medical Care - High Point8.29 miles away1320 Eastchester Drive High Point North Carolina 27265Dialysis Stations: 10 (252) 823-7046
  • Fmc of East Greensboro10.03 miles away3839 Burlington Road Greensboro North Carolina 27405CMS Rating: 2 stars Dialysis Stations: 39 (336) 358-1233