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Friends Homes West

  • Nursing Home
  • Independent Living
  • Assisted Living
  • Memory Care

Updated Sep 1, 2022 by Nick Reese

Historical Rating
Grade: A-plus
Oct 18: A+Nov 18: A+Dec 18: A+Jan 19: A+Feb 19: A+May 19: A+Jun 19: A+Jul 19: A+Aug 19: A+Sep 19: A+Jan 20: A+Mar 20: A+Apr 20: A+May 20: A+Jun 20: A+Jul 20: A+Aug 20: A+Sep 20: A+Oct 20: A+Jan 21: A+Feb 21: A+Mar 21: A+Apr 21: A+May 21: A+Jun 21: A+Jul 21: A+Aug 21: A+Sep 21: A+Oct 21: A-Nov 21: A-Jan 22: A-Feb 22: A-Mar 22: A-Apr 22: A+May 22: A+Jun 22: A+Aug 22: A+Sep 22: A+
See Rating Overview
Friends Homes West's website

6100 W Friendly Avenue,
Greensboro NC 27410

(336) 292-9952

77% estimated occupancy 1

Friends Homes West is in the densely populated metropolitan area of Greensboro, North Carolina. This nursing home was given a very strong overall score of A+, resulting in it being ranked among the three highest graded nursing homes in Greensboro. Even in a city with 10 nursing homes, this facility is appealing. If you scroll down, you can see this place's category grades, which appear to be just as strong as its overall rating.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • Is CCRC
  • Has Resident Council
  • No Family Council
  • Non profit - Corporation
  • Offers Hospice
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Speech Therapy
  • Occupational Therapy
  • Physical Therapy
  • Nutritional Counseling
  • Recreational Therapy


Top Nursing Home in North Carolina badge

Top Nursing Home in North Carolina Awards 2019

Best Nursing Home in North Carolina badge

Best Nursing Home in North Carolina Awards 2020

Best Nursing Home in Greensboro, North Carolina badge

Best Nursing Home in Greensboro, North Carolina Awards 2020

Top Nursing Home in North Carolina badge

Top Nursing Home in North Carolina Awards 2021

Best Nursing Home in Greensboro, North Carolina badge

Best Nursing Home in Greensboro, North Carolina Awards 2021

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
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Facility Inspections

Grade: A-plus

In addition to receiving a great overall rating, this facility received an A+ inspection score. This is based on the facility's recent inspection reports. An A+ in this category is one of the best complements we can pay to a nursing home. Inspection ratings are based on datapoints found on the a nursing home's recent inspection reports. Places that receive favorable grades in this area typically have few deficiencies on those reports. Most importantly, these facilities should not have any severe deficiencies which are associated with endangerment of patients. Fortunately, although this nursing home had some minor dings on its inspection report, it had zero severe deficiencies. Severe deficiencies are ones labeled as categories G through L. This tells you that the inspectors did not deem any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Short-term Care Quality

Grade: A

Adding to its strong resume, this nursing home also was given a strong short-term care score, with a grade of A. In computing our short-term care ratings, we analyze the facility's skilled nursing services, including those performed by registered nurses, occupational therapists, physical therapists and other types of skilled professionals. The objective is to create a measure for comparing the rehabilitation services of nursing homes. Fortunately, it looks like this facility employs registered nurses. Not all facilities employs these types of nurses. However, according to the information this nursing home provided, they do not appear to employ physical therapists. The final statistic we considered in this category is the percentage of patients that returned home from the facility. We found that 0 percent of this nursing home's residents returned home as opposed to remaining at the nursing home on a permanent basis.

Nurse Quality

Grade: A

We also wanted to emphasize the fact that this facility received an impressive grade of A in our nursing category. Our nursing category consists of a handful of components, many of which are tied to quantities of nurse staffing. This nursing home averages 0.6 hours of nursing care per resident per day. Finally, our nursing grades also factor in quality-based assessments, such as avoiding major falls. This place performed well in this area. Avoiding major falls is typically a good indicator that a place has reliable quality controls in place. Major falls can often be prevented if more nurses aids and better safety protocols are in place.

Long-term Care Quality

Grade: A-minus

The last area we analyzed is long-term care, where this nursing home was awarded an A-. This completed a very strong profile. Few facilities earned an A- or higher in every single category. When facilities receive this type of score in this category it is a good sign for resident care and suggests that the nursing home is well-staffed with nurses and aids. In addition to assessing the amount of care provided by aids and other staff, we looked at the number of residents vaccinated for pneumonia. This facility vaccinated 100 percent of its patients, which is very impressive. Pneumonia sadly is often a deadly ailment for nursing home residents so we strongly prefer when a facility does not leave this to chance. Clearly, this facility is doing something right in this area as it also excelled at keeping its residents out of the hospital. It had less than one hospitalization per one thousand long-term resident days, which is an impressively low number.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

Friends Homes West Quality Metrics

Minimizes Pressure Ulcers

Grade: F

In Friends Homes West, 10.09% of Patients had Pressure Ulcers

This tells you the percentage of patients that have had a pressure ulcer. Pressure ulcers, also referred to as bed sores, are routinely caused by residents staying in one position for too long. Better nursing care minimizes the number of pressure ulcers sustained by residents in a nursing home.

Minimizes Serious Falls

Grade: C

In Friends Homes West, 3.86% of Patients had Serious Falls

This tells you the percentage of residents that suffered from a major fall. Falls leading to severe injuries are routinely associated with lower quality nursing care. More supervision can limit the percentage of residents in a nursing home who sustain major falls.

Minimizes Urinary Tract Infections

Grade: C

In Friends Homes West, 3.21% of Patients had UTIs

This indicates the percent of long-term care residents that experienced UTI's. UTI's may be a sign of a facility with worst hygiene practices. However, this datapoint may be misleading for some nursing homes due to varying reporting standards for infections.

Appropriately Uses Anti-Psychotic Medication

Grade: C

In Friends Homes West, 11.74% of Patients use Anti-Psychotic Medication

This is an indication of the percent of long-term patients which are administered antipsychotic medication. High levels of antipsychotic drug use may mean that a facility is using these medications to control patient behavior in situations where such medications are not medically indicated. Nevertheless, some nursing homes may need to rely on these drugs due to having more patients with Alzheimer's or other dementias.

Appropriately Uses Anti-Anxiety Medication

Grade: A-minus

In Friends Homes West, 22.05% of Patients use Anti-Anxiety Medication

This datapoint is a measure of the percent of long-term patients who are given antianxiety medication. These medications are commonly prescribed to patients experiencing depression or anxiety.

Managing Depression Among Residents

Grade: D

In Friends Homes West, 3.01% of Patients

This indicates the percentage of residents who are exhibiting symptoms of depression. Increased rates of depression may be an indicator a less hospitable environment.

Appropriate Vaccine Usage

Grade: A

In Friends Homes West, 87.89% of Patients

This is a measure of the percent of long-term patients that were given the pneumonia and flu vaccines. Respiratory viruses can be deadly for seniors, making these types of vaccines vital to patient safety.

Residents Maintain Autonomy

Grade: D

In Friends Homes West, 18.87% Percentage of Patients

This metric is a measure of the percent of long-term stay residents who required additional assistance with activities of daily living over time. ADL's include activities such as moving around and using the bathroom.

Ability to Keep Residents Mobile

Grade: A

In Friends Homes West, 24.57% Percentage of Residents

This tells you the percentage of residents who maintained mobility over time. Retaining mobility is often a great sign for residents' well-being.

Short-term Care: Rehospitalizations

Grade: D

In Friends Homes West, 24.57 Percentage of Residents Rehospitalized

This metric measures the number of times residents are rehospitalized per thousand days of short-term resident care. Minimizing rehospitalizations during rehabilitation is key to restoring the physical well-being of patients.

Short-term Care: Facilitates Functional Improvement

Grade: A

In Friends Homes West, 72.58% Percentage of Resident

This tells you the percentage of short-term stay patients who experienced functional improvements, such as enhanced ability to perform activities of daily living. Higher levels of performance with activities of daily living typically correlates with better rehabilitation services.

Scores for Greensboro, NC

  • Overall Rating has a grade of B-minus
  • Nurse Rating has a grade of B-minus
  • Long-term Care Rating has a grade of C
  • Short-term Care Rating has a grade of B-minus
  • Inspection Rating has a grade of A

Looking for more options? Greensboro, North Carolina has 9 other nursing homes

Nearby Hospitals

  • The Moses H Cone Memorial HospitalAcute Care Hospitals 6.15 miles away1200 N Elm St Greensboro North Carolina 27401Voluntary non-profit - Private(336) 832-7000
  • High Point Regional HospitalAcute Care Hospitals 10.82 miles away601 N Elm St High Point North Carolina 27261Voluntary non-profit - Private(336) 878-6000
  • Novant Health Thomasville Medical CenterAcute Care Hospitals 18.72 miles away207 Old Lexington Rd Box 789 Thomasville North Carolina 27360Voluntary non-profit - Private(336) 472-2000

Nearby Dialysis

  • Bma Northwest Greensboro Kidney Center3.27 miles away2837 Horsepen Creek Greensboro North Carolina 27410CMS Rating: 2 stars Dialysis Stations: 33 (336) 664-6869
  • Triad Dialysis Center3.58 miles away4370 Regency Drive High Point North Carolina 27265CMS Rating: 3 stars Dialysis Stations: 27 (336) 454-0076
  • Bma of Southwest Greensboro4.86 miles away5020 Mackay Road Jamestown North Carolina 27282CMS Rating: 2 stars Dialysis Stations: 33 (336) 854-7807
  • Biomedical Applications of North Carolina Inc6.66 miles away924 3rd Street Greensboro North Carolina 27405Dialysis Stations: 24 (336) 274-5969
  • Greensboro Kidney Center6.79 miles away2700 Henry Street Greensboro North Carolina 27405CMS Rating: 2 stars Dialysis Stations: 56 (336) 375-1400
  • Bma of South Greensboro Inc7.98 miles away622 Industrial Avenue Greensboro North Carolina 27406CMS Rating: 2 stars Dialysis Stations: 49 (336) 271-8178
  • Fresenius Medical Care - High Point8.29 miles away1320 Eastchester Drive High Point North Carolina 27265Dialysis Stations: 10 (252) 823-7046
  • Fmc of East Greensboro10.03 miles away3839 Burlington Road Greensboro North Carolina 27405CMS Rating: 2 stars Dialysis Stations: 39 (336) 358-1233