Friends Homes West
6100 W Friendly Avenue, Greensboro NC 27410 · (336) 292-9952 · 92% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Reese
Friends Homes West is a very-small non-profit nursing home located in Greensboro, North Carolina. This nursing home is an A+ rated facility. Being awarded an A+ in our grading system requires excellent performance across the board. In spite of Greensboro featuring 12 other nursing homes to choose from, this nursing home stands out as a first-rate option. This nursing home also received phenomenal grades in each of our categories. More information about these categories can be found below.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 20 Beds
CCRC :
Non profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
One of the many reasons this turned out to be a quality nursing home is that it received an A+ inspection grade. This is simply as good as it gets in this critical category. We weigh several aspects of a nursing home's inspection report in computing our inspection ratings. One key factor is deficiencies. It should be noted that the severity of these deficiencies is arguably more meaningful than the quantity of deficiencies, as some deficiencies are quite minor. While this nursing home had some minor dings on its government inspection report, it had no severe deficiencies. Severe deficiencies are ones found in categories G, H, I, J, K and L. This means that CMS did not consider any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.
Short-term Care Quality
This nursing home also received an A+ for its short-term care score. In determining our short-term care ratings, we analyze the nursing home's levels of skilled nursing, which includes registered nurses, physical therapists speech therapists and other types of therapists. This category is more often than not a useful measure of the facility's ability to rehabilitate patients. Remarkably, this nursing home provides approximately 50% more hours of services from registered nurses and physical therapists than most facilities we looked at. This is a very favorable sign. Finally, we looked at the number of patients who were able to return to the community from this nursing home. We found that it outperformed the vast majority of nursing homes in the country with 57.7 percent of its patients returning home. This is a significantly higher rate than most facilities.
Long-term Care Quality
Moving on our next area, this facility was awarded an excellent long-term care score. In fact, it received a grade of A in that area. Facilities that excel in this category typically provide residents with closer supervision and stay on top of routine healthcare services. One of the factors we considered on top of this facility's quality nursing hours is vaccinations. This nursing home administered the pneumonia vaccine to 100 percent of its patients. Vaccines are a great way to avoid unnecessary deaths and hospitalizations for the elderly. This combination proved to be successful as this place was able to keep its residents out of the hospital. Indeed, it had less than one hospitalization per one thousand long-term resident days, which is an impressively low number.
Nurse Quality
In the last category, we gave this facility a grade of A+ for our nursing rating. This wrapped up a first-rate profile. The nursing score analyzes many data points, but the paramount consideration is the quantity of nurse hours per patient per week. This place provides an incredible 4.5 hours of nursing care per patient on a daily basis. Very few nursing homes provide this quantity of nursing care to their patients. Out of that total, many of those hours were provided by registered nurses, which is one of the more highly trained levels of nurses. On top of looking at levels of nursing care, we also looked at a few quality measures in determining our nursing grades. These include minimizing residents' pressure ulcers and major falls. We look at these metrics as reliable indicators of the caliber of nursing care offered, since better care tends to reduce these problems.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Friends Homes West Quality Metrics
Minimizes Pressure Ulcers
This tells you the percentage of residents that suffered from a pressure ulcer. Pressure ulcers are damage to the skin resulting from remaining in one position for too long.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This figure tells you the percent of long-term residents which suffered a fall leading to major injury. This is one of the statistics we use in calculating our nursing ratings.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This indicates the percentage of residents who sustained a urinary tract infection. UTI's are considered by many in the nursing home industry to be a measure of the quality of nursing care . UTI's are often caused by a facility with lower levels of hygiene. Nevertheless, this metric could be skewed for certain nursing homes due to varying reporting standards for infections.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This metric tells you the percent of long-term residents which are given antipsychotic medication. Excessive reliance on these medications may mean a facility is using these drugs to subdue residents in scenarios where such medications aren't medically indicated. However, some facilities need to rely on these drugs due to having more residents with cognitive disorders.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This is the percentage of residents who were given antianxiety drugs. These drugs are given to residents experiencing anxiety or depression.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This datapoint measures the percent of long-term residents who are showing signs of depression.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This datapoint measures the percentage of long-term care patients that were vaccinated against pneumonia and flu.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This datapoint is a measure of the percentage of long-term stay patients who needed more assistance with activities of daily living over time. Activities of daily living include activities such as dressing and bathing.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This is the percentage of residents who maintained mobility over time. Optimizing mobility is usually a great sign for residents' health.
Percentage of Residents
Higher is Better
Short-term Care: Rehospitalizations
This is the number of rehospitalizations per 1,000 days of short-term care.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This metric tracks the number of times residents are sent to the emergency room per thousand days of short-term patient care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This metric is a measure of the percentage of short-term stay residents who saw functional improvements.
Percentage of Resident
Higher is Better