Friends Homes West: Nursing Home OverviewSkip to content

Friends Homes West

  • Nursing Home
  • Independent Living
  • Assisted Living
  • Memory Care

Updated Nov 1, 2022 by Nick Lata

Historical Rating
Grade: A-plus
Oct 18: A+Nov 18: A+Dec 18: A+Jan 19: A+Feb 19: A+May 19: A+Jun 19: A+Jul 19: A+Aug 19: A+Sep 19: A+Jan 20: A+Mar 20: A+Apr 20: A+May 20: A+Jun 20: A+Jul 20: A+Aug 20: A+Sep 20: A+Oct 20: A+Nov 20: A+Jan 21: A+Feb 21: A+Mar 21: A+Apr 21: A+May 21: A+Jun 21: A+Jul 21: A+Aug 21: A+Sep 21: A+Oct 21: A-Nov 21: A-Jan 22: A-Feb 22: A-Mar 22: A-Apr 22: A+May 22: A+Jun 22: A+Aug 22: A+Sep 22: A+Oct 22: A+Nov 22: A+
See Rating Overview
Friends Homes West's website

6100 W Friendly Avenue,
Greensboro NC 27410

(336) 292-9952

77% estimated occupancy 1

Friends Homes West is in the densely populated metropolitan area of Greensboro, North Carolina. We gave this facility a superb overall rating of A+. This proved to be far superior to the vast majority of the nursing homes in Greensboro. Based on our analysis, this place is just about as as good as it gets. If you look below, you can see this place's category grades, which appear to be equally strong as its overall rating.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • Is CCRC
  • Has Resident Council
  • No Family Council
  • Non profit - Corporation
  • Offers Hospice
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Speech Therapy
  • Occupational Therapy
  • Physical Therapy
  • Nutritional Counseling
  • Recreational Therapy


Top Nursing Home in North Carolina badge

Top Nursing Home in North Carolina Awards 2019

Best Nursing Home in North Carolina badge

Best Nursing Home in North Carolina Awards 2020

Best Nursing Home in Greensboro, North Carolina badge

Best Nursing Home in Greensboro, North Carolina Awards 2020

Top Nursing Home in North Carolina badge

Top Nursing Home in North Carolina Awards 2021

Best Nursing Home in Greensboro, North Carolina badge

Best Nursing Home in Greensboro, North Carolina Awards 2021

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Facility Inspections

Grade: A-plus

To go along with its strong overall grade, we awarded this nursing home a grade of A+ for our inspections rating. Our inspection grades are tied to several datapoints located in the a nursing home's recent inspection reports. Places that excel in this category typically have few deficiencies on those reports. Most importantly, these nursing homes should not have any severe deficiencies which are associated with risks to patient safety. This nursing home was assessed 3 deficiencies on its inspection report, but none were considered to be major deficiencies. This tells you that CMS did not consider any of these deficiencies to cause an imminent risk to patient safety or health. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Short-term Care Quality

Grade: A

On the list of its many dominant scores, this nursing home was given a top-shelf short-term care grade. In fact, we awarded it a grade of A in this area. Our short-term care ratings are vital for residents in need of rehabilitation. Rehabilitation generally requires higher levels of skilled nursing. Skilled nursing includes a wide spectrum of nursing services, spanning from registered nurses to physical and speech therapists, as well as other variations of therapy. Fortunately, it looks like this nursing home has registered nurses on staff. Not every nursing home employs these skilled professionals. However, according to the data they provided, they do not appear to employ physical therapists. The final metric we assessed in this area is the percentage of patients that returned home from the nursing home. We found that 0 percent of this nursing home's patients returned home as opposed to remaining at the facility on a permanent basis.

Nurse Quality

Grade: A

Adding to its strong resume, this facility also received an excellent nursing score, with a grade of A. The nursing rating includes several factors. The most heavily weighted factor is the number of hours nurses spent with residents. This nursing home averages 0.6 hours of nursing care per resident per day. Finally, we also assessed several nursing quality measures and this facility excelled in some of these areas. With less than five percent of its residents sustaining pressure ulcers, it performed as well as any facility the country in this category. This is generally a good indicator of quality nursing care. Pressure ulcers can generally be avoided by offering better nursing care, such as having a policy of moving residents more often.

Long-term Care Quality

Grade: A

Switching gears to our final category, this facility also performed well in our long-term care category. We gave it a grade of A in that area. This completed truly elite report card. Facilities that receive this type of grade in this category typically provide consistent around the clock care to ensure residents are kept in good health. Once we assessed the volume of nursing care, we then analyzed the nursing home's vaccination statistics. This facility vaccinated 100 percent of its patients for pneumonia, which is very impressive. Pneumonia can be a life threatening ailment for nursing home patients so we like it when a nursing home doesn't take any chances. Clearly, this place is doing something right in this area as it was able to keep its patients out of the hospital. In fact, it had only 0 hospitalizations per one thousand long-term resident days, which is an impressively low figure.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Friends Homes West Quality Metrics

Minimizes Pressure Ulcers

Grade: D

In Friends Homes West, 14.81% of Patients had Pressure Ulcers

This is a measure of the percentage of long-term residents who developed new or worsened pressure ulcers . We use this statistic in calculating our nursing grades.

Minimizes Serious Falls

Grade: F

In Friends Homes West, 7.55% of Patients had Serious Falls

This tells you the percentage of residents that suffered from a major fall. Falls leading to severe injuries are routinely associated with lower quality nursing care. More supervision can limit the percentage of residents in a nursing home who sustain major falls.

Minimizes Urinary Tract Infections

Grade: B-minus

In Friends Homes West, 2.08% of Patients had UTIs

This indicates the percent of long-term care residents that experienced UTI's. UTI's may be a sign of a facility with worst hygiene practices. However, this datapoint may be misleading for some nursing homes due to varying reporting standards for infections.

Appropriately Uses Anti-Psychotic Medication

Grade: B

In Friends Homes West, 15.09% of Patients use Anti-Psychotic Medication

This is an indication of the percent of long-term patients which are administered antipsychotic medication. High levels of antipsychotic drug use may mean that a facility is using these medications to control patient behavior in situations where such medications are not medically indicated. Nevertheless, some nursing homes may need to rely on these drugs due to having more patients with Alzheimer's or other dementias.

Appropriately Uses Anti-Anxiety Medication

Grade: B-plus

In Friends Homes West, 17.5% of Patients use Anti-Anxiety Medication

This datapoint is a measure of the percent of long-term patients who are given antianxiety medication. These medications are commonly prescribed to patients experiencing depression or anxiety.

Managing Depression Among Residents

Grade: C

In Friends Homes West, 7.84% of Patients

This indicates the percentage of residents who are exhibiting symptoms of depression. Increased rates of depression may be an indicator a less hospitable environment.

Appropriate Vaccine Usage

Grade: A

In Friends Homes West, 100% of Patients

This is a measure of the percent of long-term patients that were given the pneumonia and flu vaccines. Respiratory viruses can be deadly for seniors, making these types of vaccines vital to patient safety.

Residents Maintain Autonomy

Grade: D

In Friends Homes West, 22.5% of Patients

This metric is a measure of the percent of long-term stay residents who required additional assistance with activities of daily living over time. ADL's include activities such as moving around and using the bathroom.

Ability to Keep Residents Mobile

Grade: A

In Friends Homes West, 29.22% of Residents

This tells you the percentage of residents who maintained mobility over time. Retaining mobility is often a great sign for residents' well-being.

Short-term Care: Rehospitalizations

Grade: D

In Friends Homes West, 29.22% of Residents Rehospitalized

This metric measures the number of times residents are rehospitalized per thousand days of short-term resident care. Minimizing rehospitalizations during rehabilitation is key to restoring the physical well-being of patients.

Short-term Care: ER Visits

Grade: A+

In Friends Homes West, 0% of Patients

This is the number of times residents are sent to the emergency room per thousand days of short-term patient care. There is a correlation between fewer emergency room visits and the quality of rehabilitation.

Short-term Care: Facilitates Functional Improvement

Grade: A-minus

In Friends Homes West, 86.68% of Resident

This tells you the percentage of short-term stay patients who experienced functional improvements, such as enhanced ability to perform activities of daily living. Higher levels of performance with activities of daily living typically correlates with better rehabilitation services.

Scores for Greensboro, NC

  • Overall Rating has a grade of B-minus
  • Nurse Rating has a grade of C
  • Long-term Care Rating has a grade of B-minus
  • Short-term Care Rating has a grade of B-minus
  • Inspection Rating has a grade of A-minus

Looking for more options? Greensboro, North Carolina has 8 other nursing homes

Nearby Hospitals

  • The Moses H Cone Memorial HospitalAcute Care Hospitals 6.15 miles away1200 N Elm St Greensboro North Carolina 27401Voluntary non-profit - Private(336) 832-7000
  • High Point Regional HospitalAcute Care Hospitals 10.82 miles away601 N Elm St High Point North Carolina 27261Voluntary non-profit - Private(336) 878-6000
  • Novant Health Thomasville Medical CenterAcute Care Hospitals 18.72 miles away207 Old Lexington Rd Box 789 Thomasville North Carolina 27360Voluntary non-profit - Private(336) 472-2000

Nearby Dialysis

  • Bma Northwest Greensboro Kidney Center3.27 miles away2837 Horsepen Creek Greensboro North Carolina 27410CMS Rating: 2 stars Dialysis Stations: 33 (336) 664-6869
  • Triad Dialysis Center3.58 miles away4370 Regency Drive High Point North Carolina 27265CMS Rating: 3 stars Dialysis Stations: 27 (336) 454-0076
  • Bma of Southwest Greensboro4.86 miles away5020 Mackay Road Jamestown North Carolina 27282CMS Rating: 2 stars Dialysis Stations: 33 (336) 854-7807
  • Biomedical Applications of North Carolina Inc6.66 miles away924 3rd Street Greensboro North Carolina 27405Dialysis Stations: 24 (336) 274-5969
  • Greensboro Kidney Center6.79 miles away2700 Henry Street Greensboro North Carolina 27405CMS Rating: 2 stars Dialysis Stations: 56 (336) 375-1400
  • Bma of South Greensboro Inc7.98 miles away622 Industrial Avenue Greensboro North Carolina 27406CMS Rating: 2 stars Dialysis Stations: 49 (336) 271-8178
  • Fresenius Medical Care - High Point8.29 miles away1320 Eastchester Drive High Point North Carolina 27265Dialysis Stations: 10 (252) 823-7046
  • Fmc of East Greensboro10.03 miles away3839 Burlington Road Greensboro North Carolina 27405CMS Rating: 2 stars Dialysis Stations: 39 (336) 358-1233