Friendly Village Nursing and Rehab Center
900 Boyce Dr, Rhinelander WI 54501 · (715) 365-6832 · 81% estimated occupancy 1Updated: Aug 1, 2020 · By Sara Levinsohn
Friendly Village Nursing and Rehab Center is an average-sized nursing home located in Rhinelander, Wisconsin. Featuring an overall score of B, this looks like a good option. Based on our assessment, you can do much worse than this facility. The best part of this facility's impressive profile is its inspection reports. Inspection grades are discussed in the next section
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 100 Beds
CCRC :
For profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
On top of performing well in its overall grade, this facility performed at an even higher level in the area of inspections. In fact, it received a nearly flawless inspection report this year. As a result, it received one of our highest grades in that category with a score of A. Arguably the most critical factor we consider in determining our inspection ratings is deficiencies. Deficiencies can be found on a nursing home's inspection reports. Nursing homes with higher scores in this category most likely dodged the most severe deficiencies involving things like patient abuse. We weren't able to locate deficiency counts for this nursing home. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.
Long-term Care Quality
In addition, this nursing home also received favorable long-term care scores in our assessment. In fact, we awarded it one of our higher scores in that category, with a grade of B+. When nursing homes receive a grade in this range in long-term care it typically means it's well-staffed and is a quality place to reside on a permanent basis. One of the datapoints we considered on top of nursing hours was vaccines. This nursing home provided the pneumonia vaccine to 99.33555 percent of its residents. Vaccination is a proven method to minimize unnecessary hospitalizations for the senior population. This facility also excelled at keeping its residents out of the hospital. In fact, it had just 1.05 hospitalizations per one thousand long-term resident days, which is a substantially better hospitalization rate than the majority of nursing homes.
Short-term Care Quality
The next category we looked at was short-term care. This facility was given an above average short-term care grade, with a grade of B in this area. With our short-term care assessment, we attempt to create a fair measure for rehabilitation. In doing so, we look at the facility's level of skilled nursing services, including both registered nurses and physical therapy, as well as speech therapy. This nursing home provides a decent amount of services from physical therapists and registered nurses based on our assessment. The final metric we assessed in this category is the percentage of patients who ultimately returned home from the facility. We found that it fared better than most facilities in this area with 53.9 percent of its patients returning home. With most nursing homes, fewer than half of their short-stay residents are able to return home.
Nurse Quality
The last category we graded was nursing. In that category, we awarded this nursing home a C. There are many criteria within this grade. Most of the subcategories relate to staffing levels. This nursing home averages 3.5 hours of nursing care per resident per day. Finally, our nursing grades also factor in some quality-focused statistics. Specifically, we look at the percent of residents who sustained pressure ulcers and major falls. We view these statistics as predictive measures of the quality of nursing care, since better care tends to reduce these problems.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Friendly Village Nursing and Rehab Center Quality Metrics
Minimizes Pressure Ulcers
This is the percentage of residents who have had a pressure ulcer. Pressure ulcers are skin damage resulting from remaining in one position for an excessive period of time.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This is the percentage of residents who sustained a major fall. Falls leading to major injuries are considered to be a barometer of nursing care . Major falls are often caused by lower quality nursing care.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This figure indicates the percentage of long-term stay patients who suffered from a UTI. While more of these infections may reflect poorly on a nursing home's nursing care, it can be difficult to compare different nursing homes due to reporting standards.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This is a measure of the percentage of long-term care patients receiving antipsychotic medications. While antipsychotic medications serve an important medical purpose, it is important to make sure these drugs are being used only where medically required. In limited cases, high levels of antipsychotic drug use may mean a nursing home is using these drugs to subdue residents.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This is the percentage of patients prescribed antianxiety medications. Antianxiety drugs are prescribed to residents suffering from anxiety and depression.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This metric is a measure of the percentage of long-term patients showing depressive symptoms.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This is a measure of the percentage of long-term stay patients who received the flu and pneumonia vaccines. Respiratory viruses can be deadly for nursing home patients, making these types of vaccines critical to patient care.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This metric is a measure of the percent of long-term patients who required additional assistance with activities of daily living over time. Activities of daily living include activities such as moving around and using the bathroom.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This metric tracks the percentage of long-term stay residents that retained mobility levels. Some believe that the ability to move around is vital to patients physical and mental well-being.
Percentage of Residents
Higher is Better
Hospitalizations
Measures the number of hospitalizations per thousand days of patient care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This tells you the number of rehospitalizations per 1,000 days of short-term patient care. There is generally a correlation between reduced hospitalizations and a nursing homes short-term rehabilitation performance.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This is the number of emergency room visits per 1,000 days of short-term patient care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This is the percent of short-term residents who experienced functional improvements, such as enhanced ability to perform activities of daily living.
Percentage of Resident
Higher is Better