Five Oaks Manor
413 Winecoff School Road, Concord NC 28027 · (704) 788-2131 · 83.06% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Reese
Five Oaks Manor is one of five facilities in Concord, North Carolina. We gave this facility a C overall, which isn't a bad grade. This is comparable with the city grade in Concord, which is a B-. Based on our analysis, this nursing home has some redeeming qualities. One of the best aspects of this facility's report card is its stellar inspection reports, which you can find in the next section.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 160 Beds
CCRC :
For profit - Partnership
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
This facility received a solid overall grade as described above, but we really wanted to emphasize its nearly flawless government inspection reports in recent years. We awarded them an impressive grade of A in this category. Our inspection grades are based on several datapoints located in the a nursing home's recent inspection reports. Facilities that excel in this area have few deficiencies on those reports. Most importantly, these facilities should not have any severe deficiencies which are associated with risks to patient safety. While this place had some deficiencies on its government inspection report, none of them were serious based on CMS' deficiency scale. A couple minor deficiencies should not lead you to cross a nursing home off your list.
Short-term Care Quality
This facility's next best area turned out to be short-term care. In that area, we awarded this nursing home a grade of B-. In crafting these short-term care grades, we quantify the facility's skilled nursing services, such as those performed by registered nurses, speech therapists, physical therapists and other types of therapists. The objective is to formulate a barometer for comparing the rehabilitation services of different facilities. This nursing home boosted its score in this category by offering more physical therapy hours to its residents than the average facility. The last measure we looked at in this area is the number of patients that ultimately were able to return home from the nursing home. We found that it performed respectably with 48.5 percent of its residents returning home.
Long-term Care Quality
The next most favorable category we awarded this facility in any area came in the area of long-term care, where we awarded it a B-. Long-term care scores are pivotal for people in need of personal care. After we finished looking at the amount of nursing care, we then analyzed the facility's vaccination statistics. We were optimistic to find that this facility vaccinated 100 percent of its residents against pneumonia. Finally, this place was able to limit hospitalizations. With just 1.23 hospitalizations per one thousand long-term resident days, this nursing home has fewer hospitalizations than the majority of nursing homes.
Nurse Quality
The last category we looked at is nursing. We gave it a grade of C in this category. This is a perfectly acceptable grade in this category. Our nursing rating considers many data points. The most heavily weighted factor is the number of hours nurses spent with residents. This nursing home provides 3.7 hours of nursing care per resident per day. Finally, our nursing grades also include quality-based metrics, such as avoiding major falls. This facility performed above average in this area.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Five Oaks Manor Quality Metrics
Minimizes Pressure Ulcers
This is the percent of residents that have had a pressure ulcer. Pressure ulcers are considered by many in the nursing home industry to be a measure of the quality of nursing care at a nursing home. Pressure ulcers, which are also called bed sores, are often the result of residents not being moved frequently enough.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This figure gauges the percent of long-term patients who suffered falls which caused severe injury. This is one of the statistics we use in determining our nursing ratings.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This measures the percentage of long-term stay patients that experienced a UTI. UTI's may be a sign of poor nursing care. However, this statistic may be skewed for some nursing homes due to varying reporting standards for these infections.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This is the percentage of patients given antipsychotic medications. These medications may be used for several medical conditions, including Alzheimer's or other dementias.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This is the percent of patients prescribed antianxiety medications. Antianxiety medications are administered to residents suffering from anxiety and depression.
Percent of Patients
Lower is Better
Managing Depression Among Residents
Measures the percent of long-term care patients exhibiting symptoms of depression.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This datapoint measures the percent of long-term care patients that received the flu and pneumonia vaccines. Respiratory viruses can be very dangerous for seniors, making these vaccines critical to patient care.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This metric measures the percent of long-term residents that needed more assistance with activities of daily living over time. Activities of daily living include activities such as getting dressed and continence. Some experts argue this is a reliable measure of a patient's well-being.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This is a measure of the percent of long-term stay residents who retained mobility levels.
Percentage of Residents
Higher is Better
Hospitalizations
This tells you the number of times residents are hospitalized per 1,000 days of patient care. There is generally a correlation between staying out of the hospital and the quality of long-term care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This indicates the number of times residents are rehospitalized per 1,000 days of short-term care. There is usually a correlation between reduced hospitalizations and the quality of rehabilitation services.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
Measures the number of emergency room visits per thousand days of short-term patient care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This indicates the percentage of short-term stay patients that experienced functional improvements, such as enhanced ability to perform activities of daily living. Higher levels of autonomy with ADL's often correlates with better rehabilitation.
Percentage of Resident
Higher is Better