Eliot Center for Health & Rehabilitation
168 West Central Street, Natick MA 01760 · (508) 655-1000 · 72.63% estimated occupancy 1Updated: Aug 1, 2020 · By Sara Levinsohn
Eliot Center for Health & Rehabilitation is an average-sized nursing home located in Natick, Massachusetts. We awarded this facility an A- overall grade, ranking it in the top third of all nursing homes in the country. You simply can not do any better than this place. We also gave this facility strong grades in all of the major categories. More information about these categories can be found below.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 114 Beds
CCRC :
For profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Long-term Care Quality
In addition to receiving a great overall grade, this nursing home excelled in our shot-term care category. In fact, we awarded it a grade of A for that category. Long-term care ratings in this range generally require both 24/7 care from nurses and aids, as well as quality routine medical care. After considering the volume of care provided by nurses aids and other staff, we turned to the nursing home's vaccination statistics. This facility vaccinated 99.655174 percent of its patients against pneumonia, which is significantly higher than the vast majority of nursing homes. The last datapoint we assessed is the nursing home's hospitalization rate. Here we found that this facility had 1.8 hospitalizations per one thousand long-term resident days, which is middle of the road in this area.
Facility Inspections
Adding to its impressive category scores, this facility excelled in the area of inspections, where it earned a grade of A. Not many nursing homes performed as well in this area. Our inspection grades are tied to many pieces of information located in the a nursing home's recent inspection reports. Places that receive favorable grades in this area typically have few deficiencies on those reports. Most importantly, these places generally do not have any severe deficiencies which are associated with endangerment of patients. While this nursing home had some minor dings on its government inspection report, it had no severe deficiencies. Severe deficiencies are ones found in categories G, H, I, J, K and L. This tells you CMS didn't deem any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.
Nurse Quality
To complement its strong performance in other areas, we awarded this nursing home a grade of A for our inspections rating. We analyzed the skill-level of nurses employed by the facility, in addition to the quantity of hours those nurses spent with patients, in computing our grade in this area. This nursing home averages 3.4 hours of nursing care per resident per day. Finally, we also looked at certain nursing quality-based metrics in computing our nursing grades. These include minimizing residents' pressure ulcers and major falls. We view these metrics as predictive measures of the quality of nursing care being provided, since better care tends to reduce these problems.
Short-term Care Quality
The last area we scored was short-term care, where this nursing home was given a B. This actually proved to be this nursing home's least impressive category. A nursing home could be doing a lot worse when it's poorest score still rates higher than most other nursing homes. In computing our short-term care ratings, we analyze a facility's levels of skilled nursing services, which includes registered nurses, physical therapists occupational therapists and other types of therapists. This rating is often a meaningful measure of the facility's rehabilitation services. One of this nursing home's strengths is physical therapy hours. We found that it offers more hours with physical therapists to its residents than most facilities. The final statistic we looked at in this category is the number of residents who were able to leave the nursing home and return to the community. We discovered that 42.4 percent of this facility's residents were able to return home.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Eliot Center for Health & Rehabilitation Quality Metrics
Minimizes Pressure Ulcers
This metric is an indication of the percentage of long-term care patients who have new or worsened pressure ulcers . We use this statistic in calculating both nursing and long-term care grades.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This indicates the percentage of patients that suffered from a major fall. Falls leading to serious injuries are considered by many experts to be a measure of the quality of nursing care at a nursing home. Falls are often the result of poor nursing care.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This is the percent of residents who suffered from a urinary tract infection. These infections are linked to poorer hygiene.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This is a measure of the percentage of long-term patients receiving antipsychotic drugs. While antipsychotic drugs play an important role in caring for many residents, it is important to make sure these medications are being used only where medically required. In limited cases, high levels of antipsychotic drug use may mean a facility is using these drugs to subdue residents.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This figure is an indication of the percentage of long-term care patients that were given antianxiety drugs. These drugs are generally prescribed to patients suffering from depression and anxiety.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This datapoint measures the percentage of long-term care patients exhibiting symptoms of depression.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This indicates the percent of patients that received the pneumonia and flu vaccines. Higher vaccination rates should be the norm at this point.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This is the percent of patients that needed increased assistance with activities of daily living over time. Higher levels of dependence on staff for assistance with activities of daily living may be a sign of decline of a resident's health.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This is a measure of the percent of long-term stay patients that remained mobile levels.
Percentage of Residents
Higher is Better
Hospitalizations
Measures the number of hospitalizations per thousand days of patient care. Avoiding hospitalizations is critical to maintaining the physical health of nursing home residents.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
Measures the number of times residents are rehospitalized per thousand days of short-term care.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This indicates the number of emergency room visits per 1,000 days of short-term care. There is typically a correlation between keeping patients out of the emergency room and the overall quality of nursing home care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This indicates the percentage of short-term residents that saw functional improvements, such as enhanced ability to perform activities of daily living.
Percentage of Resident
Higher is Better