Eastbrook Center
3819 Chesterfield Avenue, Charleston WV 25304 · (304) 925-4771 · 68.8% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Reese
Eastbrook Center is a large nursing home located in Charleston, West Virginia. This is a subpar facility, with an overall grade of D. This isn't the worse nursing home we found, but we'd still struggle to recommend it. If you aren't deterred by this place's report card, feel free to continue reading to find out about its category scores. We discuss short-term care in the next section.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 184 Beds
CCRC :
For profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Short-term Care Quality
Although we were not high on this facility overall, we awarded it a grade of A- for our short-term care rating. With our short-term care grade, we seek to craft a valuable gauge for rehabilitation services. In this process, we assess a facility's offerings of highly-skilled nursing services, including both registered nurses and physical therapy, as well as respiratory therapy. This nursing home elevated its grade in this category by offering more care from registered nurses to its residents than the average facility. The final statistic we looked at in this area is the percentage of residents who were able to leave the nursing home and return home. This place fared as well as just about any nursing home in West Virginia in this area with 56.7 percent of its residents returning home.
Nurse Quality
Surprisingly, this facility actually received an impressive nursing grade this year as well. We gave it a grade of B in this category. Our nursing score considers many factors. The most heavily weighted one is the amount of time nurses spend with residents. This particular nursing home provided 3.3 hours of nursing care per resident per day. Finally, we also assessed certain nursing quality-based metrics in computing our nursing grades. These include minimizing residents' pressure ulcers and major falls. We view these areas as good measures of the quality of nursing care offered, since better care tends to reduce these problems.
Facility Inspections
We also wanted to draw your attention to this nursing home's inspection grades where it received an F. This generally means we found some red flags on the inspection reports. We would advise paying close attention to any deficiencies on a facility's inspection reports when it receives this bad of an inspection score. We suggest you scrutinize the severity of the deficiencies. This nursing home was assessed 4 deficiencies by CMS. The only positive thing we found is that none of these deficiencies were in the categories that suggest they created a threat to patient safety or health. Finally, this facility also received 11 substantiated complaints in recent years. This is yet another bad sign.
Long-term Care Quality
The last category we assessed is long-term care, in which this facility received an abysmal score in this category also. Unfortunately, we gave it an abysmal F for this category, which is obviously very concerning. If you are looking for services other than short-term rehabilitation, you should take a close look at each facility's long-term care scores. Once we assessed the amount of care provided by nurses, we turned to the nursing home's vaccination records. We were optimistic to learn that this nursing home vaccinates 100 percent of its residents against pneumonia. To our surprise, this nursing home also was not as bad as we expected at keeping its patients out of the hospital. Although it had 2.01 hospitalizations per 1,000 long-term resident days, its risk adjusted metric was not bad since it had some more complex patients.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Eastbrook Center Quality Metrics
Minimizes Pressure Ulcers
This metric tells you the percentage of long-term residents who are suffering from new or worsened pressure ulcers . We bake this statistic into both nursing and long-term care grades.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This indicates the percentage of residents that suffered from a major fall. Falls resulting in major injury are often caused by lower quality nursing care. Better nursing care minimizes the number of major falls sustained by residents in a nursing home.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This is the percentage of patients who sustained a urinary tract infection. Urinary tract infections are considered by many experts to be an indicator of nursing care . UTI's are routinely associated with lower quality nursing care. However, this metric could be misleading for some facilities due to inconsistent reporting standards for infections.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This indicates the percentage of residents given antipsychotic drugs. These medications are sometimes used for several medical conditions, such as Alzheimer's or other dementias.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This is an indication of the percent of long-term patients that are prescribed antianxiety medication. These medications are generally prescribed to residents experiencing anxiety and depression.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This datapoint is a measure of the percentage of long-term care patients demonstrating symptoms of depression.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This indicates the percentage of residents who received the flu and pneumonia vaccines. Higher vaccination rates should be demanded by residents.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This indicates the percentage of residents who required more assistance with activities of daily living over time. Higher levels of dependence on staff for assistance with ADL's may indicate the erosion of a resident's health.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This tells you the percent of residents that maintained mobility over time. Retaining mobility can be a great sign for residents' health.
Percentage of Residents
Higher is Better
Hospitalizations
This is the number of times residents are hospitalized per thousand days of patient care. There is generally a correlation between having fewer hospitalizations and the overall quality of care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
Measures the number of rehospitalizations per thousand days of short-term resident care. Avoiding rehospitalizations during rehabilitation is key to restoring the physical well-being of residents.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
Measures the number of times residents are sent to the emergency room per 1,000 days of short-term patient care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This is the percentage of short-term stay patients that experienced functional improvements, such as with activities of daily living.
Percentage of Resident
Higher is Better