East Lake Arbor

While this nursing home's overall grade was rock bottom, it actually didn't perform as badly in nursing. In fact, we gave it a grade of C for that category. When computing a facility's nursing score, we assess the amount of time nurses are with patients as well as the level of skill of those nurses. This place provides 0.4 hours of nursing care per patient on a daily basis. This is a much lower figure than we were hoping for. Lastly, nursing grades also consider quality-based metrics, such as preventing major falls. Despite not having the highest total nursing hours per resident, this place performed admirably in the area of preventing major falls. This is usually a good indicator that a place has quality controls in place. Some falls could be avoided if a facility supplies enough nurses aids to assist its patients.

Sadly, this nursing home only received a D for its long-term care grade, which turns out to be one of its more respectable category scores. When facilities receive a score in this range in long-term care it typically means the nursing home didn't perform well in our quality measures relating to patient care. In addition to assessing the volume of care provided by aids and other staff, we looked at the percentage of residents vaccinated for pneumonia. We were a bit bothered by the fact that this nursing home vaccinated a relatively low 88.3792 percent of its residents. Surprisingly, this facility actually fared well at keeping its residents out of the hospital. Indeed, it had only 0.02 hospitalizations per 1,000 long-term resident days. This was its best feature in this category.

This facility received an F for its inspection rating. This is an important category. Scores in this range often mean we found some red flags on the facility's inspections. For facilities with bad inspection ratings, you should really focus on any severe deficiencies found on their inspection reports. This nursing home was hit with one deficiency by government inspectors. We were relieved to find that it wasn't in one of the categories that suggest that it posed a threat to resident safety or health. Finally, we would like to draw your attention to the fact that this place received large government fines in recent years totaling over $100,000. This often indicates that a facility's bad performance spanned several years.

The final area we graded was short-term care, in which this nursing home received a very poor score here also. We gave it a lowly F in this category, which is obviously a major disappointment. Our short-term care grades are presumably more important for patients needing a nursing home for rehabilitation. Rehabilitation usually mandates higher levels of highly-skilled nursing services. This includes not only nursing services, but also physical and respiratory therapy, as well as other types of therapy. Given its poor rating in this area, we weren't surprised to discover that this nursing home provided significantly fewer registered nurse and physical therapist hours per resident than most other nursing homes. Lastly, we considered the number of patients who were able to return to the community from this nursing home. This wasn't a strength for this nursing home. We found that just 4 percent of this facility's residents returned home. At most facilities, about half of their residents are able to return home so this is well below average.