East Glen

This facility received a solid overall grade as described above, but we really wanted to emphasize its nearly flawless inspections in recent years. We gave them an A in this category. We take several aspects of a facility's inspection report into consideration in determining these inspection scores. One key factor is deficiencies. You should keep in mind that the severity of these deficiencies is usually more important than the number of deficiencies, as some can be relatively insignificant. While this nursing home had some deficiencies on its report, none of them were severe based on CMS' deficiency scale. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

In addition, we also would like to draw your attention to the fact that this facility was awarded favorable long-term care marks this year. We gave them one of our better scores in that area, with a B+. This proved to be the nursing home's second strongest score. In a long-term care setting, the nursing home's primary goal is to keep patients healthy and safe. This is different than skilled nursing or short-term care where the goal is to rehabilitate residents. After we finished looking at the volume of care provided by nurses, we next considered the nursing home's vaccination records. This nursing home vaccinated 78.798584 percent of its patients for pneumonia. Clearly, this nursing home is doing something right in this area as it was able to keep its residents out of the hospital. It had only 0 hospitalizations per one thousand long-term resident days, which is an impressively low figure.

The third area we graded is short-term care, where this nursing home was awarded a B- in this area. In the area of short-term care, we seek to evaluate indicators of a facility's rehabilitation services. We assess the nursing home's skilled nursing services, including the ones performed by registered nurses and physical and occupational therapists. Unfortunately, it does not look like this facility submitted registered nurse or physical therapist staffing data. The last measure we assessed in this area is the percentage of patients that returned home from the facility. We found that just 6 percent of this nursing home's patients returned home. Unfortunately, this was below the national average.

Switching gears to our next category, this nursing home did not fare very well. Due to an abysmal grade of F in nursing, this is its worst category grade. There are quite a few subcategories included in this grade. Many of these criteria reflect the quantity of nurse staffing. With just 0.3 hours of nursing care per patient on a daily basis, this nursing home's nurse staffing levels were significantly below the national average. Finally, we also assessed some nursing quality measures in calculating our nursing ratings. This place fared well when it comes to avoiding major falls and pressure ulcers. Many consider these areas to be reliable indicators of the quality of nursing care.