Eagle Cliff Manor
1415 Yellowstone River Rd, Billings MT 59105 · (406) 245-9330 · 45.81% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Reese
Eagle Cliff Manor is a large nursing home located in Billings, Montana. We gave this facility an overall grade of B-. A score of this caliber requires some respectable marks. This place has a few things working in its favor. One of the better aspects of this nursing home's profile is its strong inspection rating, which you can find in the next section.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 129 Beds
CCRC :
For profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
One of the reasons this proved to be a decent nursing home is that it received a favorable inspection score. In this category, we awarded this nursing home a B+. Arguably the most important factor we look at in determining our inspection scores is deficiencies. These deficiencies can be found on a facility's recent inspection reports. Nursing homes with higher grades in this area most likely dodged the more severe deficiencies involving things like patient abuse. This facility was assessed 5 deficiencies on its inspection report, but we were relieved to see that none of the deficiencies were considered to be severe deficiencies. This indicates that the inspectors didn't consider any of these deficiencies to pose an imminent risk to resident health or safety. The fact that the deficiencies were relatively minor leaves us less concerned with this inspection report.
Nurse Quality
This nursing home also received a strong grade in our nursing category. We awarded this nursing home an above average grade of B+ in this area. We analyzed the licensure of nurses employed by the nursing home, as well as the number of hours those nurses spent with patients, in determining our score in this category. This nursing home provides 3.7 hours of nursing care per resident per day. Lastly, we also looked at a few quality-based metrics in determining our nursing grades. This place excelled in these areas, with excellent scores for minimizing its residents' major falls and pressure ulcers. These areas are generally reliable indicators of the quality of nursing care a facility provides.
Short-term Care Quality
This nursing home's next highest area is its short-term care score, where it was given a grade of B-. Our short-term care ratings are considered to be more important for patients in need of a nursing home for rehabilitation. Rehabilitation typically utilizes more highly-skilled nursing services. Skilled nursing means not merely nursing, but also physical and respiratory therapy, as well as other variations of therapy. Fortunately, this nursing home offers both physical therapists and registered nurses. Not all facilities offer both. Finally, we considered the number of patients who were able to return to the community from this nursing home. We found that it performed decently in this area, with 49 percent of its patients returning home.
Long-term Care Quality
The final area we graded is long-term care. We awarded this facility a C in this area. Our long-term care grade assesses a facility's assistance with daily living instead of the highly skilled nursing and healthcare services that are critical to a skilled nursing facility. On top of looking at the volume of care provided by aids and other staff, we looked at the number of residents vaccinated against pneumonia. This nursing home administered the vaccine to a relatively low 88.21293 percent of its residents, which is somewhat concerning. The last datapoint we assessed is the nursing home's hospitalization rate. Here we found that this nursing home had 1.96 hospitalizations per one thousand long-term resident days, which is also slightly below average.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Eagle Cliff Manor Quality Metrics
Minimizes Pressure Ulcers
This statistic gauges the percentage of long-term stay residents which suffered from new or worsened pressure ulcers. We find that pressure ulcers are a reliable barometer of the quality of nursing care a facility provides.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This tells you the percent of residents who have had a fall which caused serious injury.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This tells you the percentage of long-term care residents that suffered from urinary tract infections. Although a higher rate infections could reflect poorly on a facility's cleanliness, it can be problematic to compare between facilities due to reporting standards.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This tells you the percentage of patients given antipsychotic medications. While antipsychotic medications may be vital to many residents, it is important to ensure these medications are being used appropriately. In limited situations, high levels of antipsychotic drug use may indicate a facility is using these drugs to subdue residents.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This metric is an indication of the percent of long-term residents who were given antianxiety medication. These medications are typically given to patients experiencing anxiety or depression.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This datapoint is a measure of the percentage of long-term care residents exhibiting symptoms of depression. Some argue that this is a reliable measure of quality of life.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This tells you the percentage of residents who were given the pneumonia and flu vaccines. Higher vaccination rates should be the norm at this point.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This tells you the percentage of residents that required more assistance with activities of daily living over time. High levels of dependence on staff for assistance with ADL's may indicate erosion of a patient's health.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This is the percent of residents who were able to retain mobility over time. Preserving mobility can be a great sign for residents' health.
Percentage of Residents
Higher is Better
Hospitalizations
This datapoint is a measure of the number of times residents are hospitalized per 1,000 days of patient care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This metric measures the number of times residents are rehospitalized per thousand days of short-term care. Keeping residents out of the hospital during rehabilitation is important to restoring the physical well-being of patients.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This tells you the number of times residents are sent to the emergency room per 1,000 days of short-term patient care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This is the percentage of short-term stay residents that saw functional improvements, such as with activities of daily living. High levels of performance with ADL's usually correlates with superior rehabilitation.
Percentage of Resident
Higher is Better