Dover Manor

Even though this place's overall grade was horrible, it didn't perform quite as poorly in long-term care. In fact, we gave it a B- for that category, which isn't bad. This wasn't enough to spare its otherwise weak profile. Our long-term care grade focuses on a nursing home's personal care instead of the skilled nursing or medical services that are critical to a skilled nursing facility. One of the statistics we considered in addition to nursing hours was vaccinations. Fortunately, this facility administered the pneumonia vaccination to 98.73418 percent of its residents. This facility also excelled at keeping its patients out of the hospital. It had only 0.02 hospitalizations per 1,000 long-term resident days, which is an impressively low number.

This nursing home received a grade of just D in the area of inspections. Unfortunately, this ended up being its second best grade. We weigh several aspects of a nursing home's inspection report in determining these inspection scores. One critical factor is deficiencies. We recommend you pay close attention to the level of severity of those deficiencies. We weren't able to find deficiency data for this facility. Lastly, we also want to point out that this facility received large government fines in recent years amounting to over $100,000. This often signifies that a poor performance spanned more than one year.

This facility ended up receiving rock bottom score in our nursing category. It received an F in this category. Nursing grades are based in large part on nurse staffing levels. This facility provided just 0.3 hours of nursing care per resident per day. This is a very low total compared to most nursing homes. Lastly, we also assessed some nursing quality measures in determining our nursing grades. This place performed well in the area of minimizing its residents' pressure ulcers and major falls. We consider these areas to be reliable indicators of the quality of nursing care.

The final area we assessed is short-term care, in which this nursing home was given a bottom of the barrel grade in this category as well. We gave it an F in this category, which is definitely somewhat alarming. In crafting our short-term care ratings, we quantify the nursing home's skilled nursing services, including those performed by registered nurses, speech therapists, physical therapists and other types of therapists. The purpose is to formulate a scale for sizing up the rehabilitation services of various facilities. Not surprisingly, we learned that this facility provides substantially less registered nurse and physical therapist hours per patient than a typical facility. The last statistic we assessed in this area is the number of patients who were able to leave the facility and return to the community. We discovered that just 4.2 percent of this facility's residents were able to return home, which is well below average. The combination of these poor metrics doomed this nursing home's short-term care score.