Dove Healthcare-West
1405 Truax Blvd, Eau Claire WI 54703 · (715) 552-1030 · 83.27% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Reese
With an address in Eau Claire, Wisconsin, Dove Healthcare-West is one of a mere three available nursing homes in the city. This facility is one of the top nursing homes we assessed. In fact, it received our very best grade. In fact, we ranked this nursing home in the top ten percent of all facilities in the nation. Scroll down to find this facility's category scores, which also impressed us. You really can't do much better than a straight A report card.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 110 Beds
CCRC :
For profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
On top of being a strong nursing home overall, it also received A+ government inspections recently. Its inspections were nearly flawless. We take several aspects of a facility's inspection report into consideration in computing our inspection scores. One critical factor is health deficiencies. You should keep in mind that the severity of deficiencies is usually more meaningful than the number of deficiencies, as some of these end up being quite insignificant. This particular nursing home had just a single deficiency on its inspection report, which is still very impressive. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.
Short-term Care Quality
This facility also was dominant in the category of short-term care, where it received a grade of A. Only a select group of nursing homes received a better grade in this category. In calculating our short-term care ratings, we look at a nursing home's levels of skilled nursing services, which includes registered nurses, physical therapists respiratory therapists and other highly skilled individuals. This rating is considered to be a useful measure of a nursing home's rehabilitation services. When we assessed this facility's nursing hours, we found it offered substantially more care from registered nurses than most nursing homes. Lastly, we looked at the percentage of residents who were able to return home from this facility. This place outperformed the majority of facilities with 54.2 percent of its residents returning home.
Nurse Quality
Adding to its strong resume, this facility also received an excellent nursing score, with a grade of A. Our nursing score looks at the facility's level of nurse staffing. We consider both the levels of licensure of the nurses and the quantity of hours spent with residents. This nursing home provides an incredible 4.7 hours of nursing care per patient per day. Very few nursing homes provide this quantity of nursing care to their patients. Out of that total, many of the hours were provided by registered nurses, which is one of the most highly highly trained levels of nurses. In addition to providing impressive levels of care, this place was also above average in each of the major quality measures we assessed in this category. For example, it performed well when it comes to avoiding major falls and pressure ulcers. These are generally good indicators of the quality of nursing care a facility offers.
Long-term Care Quality
Switching gears to the next area, this nursing home also excelled in the long-term care category. We gave it a grade of A for that category. This wrapped up truly elite report card. Nursing homes that excel in long-term care typically are well-staffed and offer extensive hands on care to patients. On top of offering well above average levels of nurse staffing, this nursing home provided the pneumonia vaccine to 100 percent of its patients. Vaccines are critical to keeping patients out of the hospital. Finally, this facility was able to limit hospitalizations. With just 1.44 hospitalizations per 1,000 long-term resident days, this nursing home has fewer hospitalizations than many nursing homes.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Dove Healthcare-West Quality Metrics
Minimizes Pressure Ulcers
This is the percentage of patients who sustained a pressure ulcer. Pressure ulcers are damage to the skin resulting from staying in the same position for an excessive period of time.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This indicates the percentage of patients that suffered from a major fall. Falls leading to serious injury are considered to be an indicator of the quality of nursing care . Major falls are routinely caused by lower levels of patient supervision.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This indicates the percent of residents that sustained a urinary tract infection. Urinary tract infections are routinely associated with facilities with lower levels of hygiene. Closer supervision can limit the number of UTI's sustained by residents in a nursing home. Note that this statistic is sometimes skewed by the fact that nursing homes have varying reporting standards for infections.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This metric gauges the percent of long-term stay residents which were given antipsychotic drugs. Increased usage of these drugs may mean a nursing home is using these medications to subdue residents in situations where such drugs are not medically required. Nevertheless, some nursing homes need to rely on these medications due to having more residents suffering from dementia.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This tells you the percent of patients given antianxiety medications. These drugs are prescribed to patients experiencing anxiety and depression.
Percent of Patients
Lower is Better
Managing Depression Among Residents
Measures the percent of long-term residents exhibiting symptoms of depression.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
Measures the percent of long-term stay patients who were vaccinated against pneumonia and flu.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
Measures the percent of long-term care residents that required increased assistance with activities of daily living over time. Activities of daily living include activities such as moving around and eating. Many would argue that this is a reliable measure of a patient's well-being.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This datapoint measures the percent of long-term care patients who were able to retain mobility.
Percentage of Residents
Higher is Better
Hospitalizations
This indicates the number of times residents are hospitalized per 1,000 days of care. There is usually a correlation between having fewer hospitalizations and the quality of care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This datapoint measures the number of times residents are rehospitalized per 1,000 days of short-term care.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This metric measures the number of emergency room visits per 1,000 days of short-term patient care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This indicates the percentage of short-term care residents that experienced functional improvements, such as with activities of daily living. Higher levels of autonomy with ADL's usually correlates with higher quality rehabilitation.
Percentage of Resident
Higher is Better