With an address in Eau Claire, Wisconsin, Dove Healthcare-West is one of a mere three available nursing homes in the city. This facility is one of the top nursing homes we assessed. In fact, it received our very best grade. In fact, we ranked this nursing home in the top ten percent of all facilities in the nation. Scroll down to find this facility's category scores, which also impressed us. You really can't do much better than a straight A report card.

Additional Details:

Accepts Medicare 1 : TrueA checkmark indicating true.

Accepts Medicaid 1 : 110 Beds TrueA checkmark indicating true.

CCRC : FalseUsed to indicate false.

For profit - Corporation

Resident Council: TrueA checkmark indicating true.

Family Council: FalseUsed to indicate false.

Medical Staff Hours Per Patient (2019)

Less:
More:
January
January 1, 2019January 2, 2019January 3, 2019January 4, 2019January 5, 2019January 6, 2019January 7, 2019January 8, 2019January 9, 2019January 10, 2019January 11, 2019January 12, 2019January 13, 2019January 14, 2019January 15, 2019January 16, 2019January 17, 2019January 18, 2019January 19, 2019January 20, 2019January 21, 2019January 22, 2019January 23, 2019January 24, 2019January 25, 2019January 26, 2019January 27, 2019January 28, 2019January 29, 2019January 30, 2019January 31, 2019
February
February 1, 2019February 2, 2019February 3, 2019February 4, 2019February 5, 2019February 6, 2019February 7, 2019February 8, 2019February 9, 2019February 10, 2019February 11, 2019February 12, 2019February 13, 2019February 14, 2019February 15, 2019February 16, 2019February 17, 2019February 18, 2019February 19, 2019February 20, 2019February 21, 2019February 22, 2019February 23, 2019February 24, 2019February 25, 2019February 26, 2019February 27, 2019February 28, 2019
March
March 1, 2019March 2, 2019March 3, 2019March 4, 2019March 5, 2019March 6, 2019March 7, 2019March 8, 2019March 9, 2019March 10, 2019March 11, 2019March 12, 2019March 13, 2019March 14, 2019March 15, 2019March 16, 2019March 17, 2019March 18, 2019March 19, 2019March 20, 2019March 21, 2019March 22, 2019March 23, 2019March 24, 2019March 25, 2019March 26, 2019March 27, 2019March 28, 2019March 29, 2019March 30, 2019March 31, 2019
April
April 1, 2019April 2, 2019April 3, 2019April 4, 2019April 5, 2019April 6, 2019April 7, 2019April 8, 2019April 9, 2019April 10, 2019April 11, 2019April 12, 2019April 13, 2019April 14, 2019April 15, 2019April 16, 2019April 17, 2019April 18, 2019April 19, 2019April 20, 2019April 21, 2019April 22, 2019April 23, 2019April 24, 2019April 25, 2019April 26, 2019April 27, 2019April 28, 2019April 29, 2019April 30, 2019
May
May 1, 2019May 2, 2019May 3, 2019May 4, 2019May 5, 2019May 6, 2019May 7, 2019May 8, 2019May 9, 2019May 10, 2019May 11, 2019May 12, 2019May 13, 2019May 14, 2019May 15, 2019May 16, 2019May 17, 2019May 18, 2019May 19, 2019May 20, 2019May 21, 2019May 22, 2019May 23, 2019May 24, 2019May 25, 2019May 26, 2019May 27, 2019May 28, 2019May 29, 2019May 30, 2019May 31, 2019
June
June 1, 2019June 2, 2019June 3, 2019June 4, 2019June 5, 2019June 6, 2019June 7, 2019June 8, 2019June 9, 2019June 10, 2019June 11, 2019June 12, 2019June 13, 2019June 14, 2019June 15, 2019June 16, 2019June 17, 2019June 18, 2019June 19, 2019June 20, 2019June 21, 2019June 22, 2019June 23, 2019June 24, 2019June 25, 2019June 26, 2019June 27, 2019June 28, 2019June 29, 2019June 30, 2019
July
July 1, 2019July 2, 2019July 3, 2019July 4, 2019July 5, 2019July 6, 2019July 7, 2019July 8, 2019July 9, 2019July 10, 2019July 11, 2019July 12, 2019July 13, 2019July 14, 2019July 15, 2019July 16, 2019July 17, 2019July 18, 2019July 19, 2019July 20, 2019July 21, 2019July 22, 2019July 23, 2019July 24, 2019July 25, 2019July 26, 2019July 27, 2019July 28, 2019July 29, 2019July 30, 2019July 31, 2019
August
August 1, 2019August 2, 2019August 3, 2019August 4, 2019August 5, 2019August 6, 2019August 7, 2019August 8, 2019August 9, 2019August 10, 2019August 11, 2019August 12, 2019August 13, 2019August 14, 2019August 15, 2019August 16, 2019August 17, 2019August 18, 2019August 19, 2019August 20, 2019August 21, 2019August 22, 2019August 23, 2019August 24, 2019August 25, 2019August 26, 2019August 27, 2019August 28, 2019August 29, 2019August 30, 2019August 31, 2019
September
September 1, 2019September 2, 2019September 3, 2019September 4, 2019September 5, 2019September 6, 2019September 7, 2019September 8, 2019September 9, 2019September 10, 2019September 11, 2019September 12, 2019September 13, 2019September 14, 2019September 15, 2019September 16, 2019September 17, 2019September 18, 2019September 19, 2019September 20, 2019September 21, 2019September 22, 2019September 23, 2019September 24, 2019September 25, 2019September 26, 2019September 27, 2019September 28, 2019September 29, 2019September 30, 2019
October
October 1, 2019October 2, 2019October 3, 2019October 4, 2019October 5, 2019October 6, 2019October 7, 2019October 8, 2019October 9, 2019October 10, 2019October 11, 2019October 12, 2019October 13, 2019October 14, 2019October 15, 2019October 16, 2019October 17, 2019October 18, 2019October 19, 2019October 20, 2019October 21, 2019October 22, 2019October 23, 2019October 24, 2019October 25, 2019October 26, 2019October 27, 2019October 28, 2019October 29, 2019October 30, 2019October 31, 2019
November
November 1, 2019November 2, 2019November 3, 2019November 4, 2019November 5, 2019November 6, 2019November 7, 2019November 8, 2019November 9, 2019November 10, 2019November 11, 2019November 12, 2019November 13, 2019November 14, 2019November 15, 2019November 16, 2019November 17, 2019November 18, 2019November 19, 2019November 20, 2019November 21, 2019November 22, 2019November 23, 2019November 24, 2019November 25, 2019November 26, 2019November 27, 2019November 28, 2019November 29, 2019November 30, 2019
December
December 1, 2019December 2, 2019December 3, 2019December 4, 2019December 5, 2019December 6, 2019December 7, 2019December 8, 2019December 9, 2019December 10, 2019December 11, 2019December 12, 2019December 13, 2019December 14, 2019December 15, 2019December 16, 2019December 17, 2019December 18, 2019December 19, 2019December 20, 2019December 21, 2019December 22, 2019December 23, 2019December 24, 2019December 25, 2019December 26, 2019December 27, 2019December 28, 2019December 29, 2019December 30, 2019December 31, 2019

Facility Inspections

A+
Oct 18: ANov 18: ADec 18: AJan 19: AFeb 19: AMay 19: A+Jun 19: A+Jul 19: A+Aug 19: A+Sep 19: A+Jan 20: A+Mar 20: A+Apr 20: A+May 20: A+Jun 20: A+Jul 20: A+Aug 20: A+
Historical

On top of being a strong nursing home overall, it also received A+ government inspections recently. Its inspections were nearly flawless. We take several aspects of a facility's inspection report into consideration in computing our inspection scores. One critical factor is health deficiencies. You should keep in mind that the severity of deficiencies is usually more meaningful than the number of deficiencies, as some of these end up being quite insignificant. This particular nursing home had just a single deficiency on its inspection report, which is still very impressive. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Short-term Care Quality

A
Oct 18: ANov 18: ADec 18: AJan 19: AFeb 19: A+May 19: A+Jun 19: A+Jul 19: A+Aug 19: A+Sep 19: A+Jan 20: AMar 20: AApr 20: AMay 20: AJun 20: AJul 20: AAug 20: A
Historical

This facility also was dominant in the category of short-term care, where it received a grade of A. Only a select group of nursing homes received a better grade in this category. In calculating our short-term care ratings, we look at a nursing home's levels of skilled nursing services, which includes registered nurses, physical therapists respiratory therapists and other highly skilled individuals. This rating is considered to be a useful measure of a nursing home's rehabilitation services. When we assessed this facility's nursing hours, we found it offered substantially more care from registered nurses than most nursing homes. Lastly, we looked at the percentage of residents who were able to return home from this facility. This place outperformed the majority of facilities with 54.2 percent of its residents returning home.

Nurse Quality

A
Oct 18: A-Nov 18: A-Dec 18: A-Jan 19: AFeb 19: AMay 19: AJun 19: AJul 19: A+Aug 19: A+Sep 19: A+Jan 20: AMar 20: AApr 20: AMay 20: AJun 20: AJul 20: AAug 20: A
Historical

Adding to its strong resume, this facility also received an excellent nursing score, with a grade of A. Our nursing score looks at the facility's level of nurse staffing. We consider both the levels of licensure of the nurses and the quantity of hours spent with residents. This nursing home provides an incredible 4.7 hours of nursing care per patient per day. Very few nursing homes provide this quantity of nursing care to their patients. Out of that total, many of the hours were provided by registered nurses, which is one of the most highly highly trained levels of nurses. In addition to providing impressive levels of care, this place was also above average in each of the major quality measures we assessed in this category. For example, it performed well when it comes to avoiding major falls and pressure ulcers. These are generally good indicators of the quality of nursing care a facility offers.

Long-term Care Quality

A
Oct 18: A-Nov 18: ADec 18: AJan 19: AFeb 19: AMay 19: AJun 19: AJul 19: AAug 19: ASep 19: AJan 20: AMar 20: AApr 20: A+May 20: A+Jun 20: A+Jul 20: AAug 20: A
Historical

Switching gears to the next area, this nursing home also excelled in the long-term care category. We gave it a grade of A for that category. This wrapped up truly elite report card. Nursing homes that excel in long-term care typically are well-staffed and offer extensive hands on care to patients. On top of offering well above average levels of nurse staffing, this nursing home provided the pneumonia vaccine to 100 percent of its patients. Vaccines are critical to keeping patients out of the hospital. Finally, this facility was able to limit hospitalizations. With just 1.44 hospitalizations per 1,000 long-term resident days, this nursing home has fewer hospitalizations than many nursing homes.

Overall Rating Over Time

Compared to national and state averages across all facilities.

Aug 20
Provider:
A+
State:
B+
National:
B
FDCB-BB+A-AA+Oct 18Nov 18Dec 18Jan 19Feb 19Mar 19Apr 19May 19Jun 19Jul 19Aug 19Sep 19Oct 19Dec 19Jan 20Mar 20Apr 20May 20Jun 20Jul 20Aug 20
Overall Rating
Nurse Rating
Long-Term Rating
Short-Term Rating
Inspection Rating

Dove Healthcare-West Quality Metrics

Minimizes Pressure Ulcers

This is the percentage of patients who sustained a pressure ulcer. Pressure ulcers are damage to the skin resulting from staying in the same position for an excessive period of time.

Provider
B
7.2%
State
B+
5.64%
National
B
7.33%

Percent of Patients with Pressure Ulcers
Lower is Better

Minimizes Serious Falls

This indicates the percentage of patients that suffered from a major fall. Falls leading to serious injury are considered to be an indicator of the quality of nursing care . Major falls are routinely caused by lower levels of patient supervision.

Provider
B
3.07%
State
B
3.54%
National
B
3.36%

Percent of Patients with Serious Falls
Lower is Better

Minimizes Urinary Tract Infections

This indicates the percent of residents that sustained a urinary tract infection. Urinary tract infections are routinely associated with facilities with lower levels of hygiene. Closer supervision can limit the number of UTI's sustained by residents in a nursing home. Note that this statistic is sometimes skewed by the fact that nursing homes have varying reporting standards for infections.

Provider
B-
2.44%
State
B
2.92%
National
B
2.65%

Percent of Patients with UTIs
Lower is Better

Appropriately Uses Anti-Psychotic Medication

This metric gauges the percent of long-term stay residents which were given antipsychotic drugs. Increased usage of these drugs may mean a nursing home is using these medications to subdue residents in situations where such drugs are not medically required. Nevertheless, some nursing homes need to rely on these medications due to having more residents suffering from dementia.

Provider
A-
8.8%
State
B+
12.1%
National
B
14.17%

Percent of Patients
Lower is Better

Appropriately Uses Anti-Anxiety Medication

This tells you the percent of patients given antianxiety medications. These drugs are prescribed to patients experiencing anxiety and depression.

Provider
A+
8.4%
State
B+
15.28%
National
B
19.67%

Percent of Patients
Lower is Better

Managing Depression Among Residents

Measures the percent of long-term residents exhibiting symptoms of depression.

Provider
B
1.76%
State
B
5.26%
National
B+
5.09%

Percent of Patients
Lower is Better

Appropriate Vaccine Usage

Measures the percent of long-term stay patients who were vaccinated against pneumonia and flu.

Provider
B+
99%
State
B
93.65%
National
B
92.04%

Percent of Patients
Higher is Better

Residents Maintain Autonomy

Measures the percent of long-term care residents that required increased assistance with activities of daily living over time. Activities of daily living include activities such as moving around and eating. Many would argue that this is a reliable measure of a patient's well-being.

Provider
B+
12.82%
State
B+
13.53%
National
B
14.47%

Percentage of Patients
Lower is Better

Ability to Keep Residents Mobile

This datapoint measures the percent of long-term care patients who were able to retain mobility.

Provider
B-
15.48%
State
B
18.07%
National
B
17.10%

Percentage of Residents
Higher is Better

Hospitalizations

This indicates the number of times residents are hospitalized per 1,000 days of care. There is usually a correlation between having fewer hospitalizations and the quality of care.

Provider
A-
1.3
State
B+
1.35
National
B
1.70

Hospitalizations per 1,000 resident days
Lower is Better

Short-term Care: Rehospitalizations

This datapoint measures the number of times residents are rehospitalized per 1,000 days of short-term care.

Provider
B+
15.48
State
B
18.07
National
B
17.10

Percentage of Residents Rehospitalized
Lower is Better

Short-term Care: ER Visits

This metric measures the number of emergency room visits per 1,000 days of short-term patient care.

Provider
B-
11.17
State
B-
12.26
National
B
10.27

Percentage of Patients
Lower is Better

Short-term Care: Facilitates Functional Improvement

This indicates the percentage of short-term care residents that experienced functional improvements, such as with activities of daily living. Higher levels of autonomy with ADL's usually correlates with higher quality rehabilitation.

Provider
A-
77.78%
State
B+
74.45%
National
B
68.03%

Percentage of Resident
Higher is Better

Nearby Hospitals

Mayo Clinic Health System in Eau Claire 1.76 mi
1221 Whipple St Eau Claire Wisconsin 54703
(715) 838-3311
Acute Care Hospitals
Voluntary non-profit - Private
Marshfield Medical Center - Eau Claire 2.93 mi
2310 Craig Rd Eau Claire Wisconsin 54701
(833) 883-3262
Acute Care Hospitals
Voluntary non-profit - Private
Sacred Heart Hospital 3.01 mi
900 W Clairemont Ave Eau Claire Wisconsin 54701
(715) 717-4121
Acute Care Hospitals
Voluntary non-profit - Church
St Josephs Hospital 11.6 mi
2661 County Hwy I Chippewa Falls Wisconsin 54729
(715) 717-7200
Acute Care Hospitals
Voluntary non-profit - Church
Mayo Clinic Health System-Red Cedar 18.48 mi
2321 Stout Rd Menomonie Wisconsin 54751
(715) 235-5531
Critical Access Hospitals
Voluntary non-profit - Private
Mayo Clinic Health System-Chippewa Valley 18.52 mi
1501 Thompson St Bloomer Wisconsin 54724
(715) 568-2000
Critical Access Hospitals
Voluntary non-profit - Private

Nearby Dialysis

Luther Hospital - Mayo Clinic Dialysis 1.76 mi
Dialysis Stations: 10
1221 Whipple St Eau Claire Wisconsin 54702
(715) 838-3171
Sacred Heart Hospital Dialysis 3.05 mi
Dialysis Stations: 11
900 W Clairemont Ave Eau Claire Wisconsin 54701
(715) 717-6555
Lake Hallie Dialysis of Davita 4.26 mi
Dialysis Stations: 12
3636 E Melby St Chippewa Falls Wisconsin 54729
(517) 833-8512
Mayo Clinic Dialysis - London Road 5.25 mi
Dialysis Stations: 24
3845 London Road Eau Claire Wisconsin 54701
(715) 838-3872
Sacred Heart Dialysis at St Josephs Hosp 10.22 mi
Dialysis Stations: 8
2661 County Trunk I Chippewa Falls Wisconsin 54729
(715) 726-3740
Mayo Clinic Dialysis - Menomonie 18.53 mi
Dialysis Stations: 24
407 21st St Menomonie Wisconsin 54751
(715) 232-7272