Dove Healthcare-West is a nursing home located in Eau Claire, Wisconsin. This city has 81,075 people. This nursing home is an A+ facility, which is the best score that we offer. Based on our assessment, this facility is simply as good as it gets. Finally, this worked out to be a very consistent facility with consistent ratings in each of the major categories we assessed. Additional information about these categories can be found below.
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- Nursing Home
Updated Apr 1, 2023 by Nick Lata
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- Accepts Medicare 1
- Accepts Medicaid 1
- No CCRC
- Has Resident Council
- No Family Council
- For profit - Corporation
- Offers Hospice
- Offers Inpatient Rehab
- Offers Outpatient Rehab
- Personal Care
- Medication Management
- Home Making
- Medical Transportation
- Speech Therapy
- Stroke Recovery
- IV Antibiotic Therapy
- Wound Care
- Occupational Therapy
- Diabetes Management
- Physical Therapy
- Nutritional Counseling
- Recreational Therapy
- Pain Management
- Oncology Care
- Colostomy Care
- Catheter Care
- Lymphedema Care
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Top Nursing Home in Wisconsin Awards 2019
Best Nursing Home in Eau Claire, Wisconsin Awards 2019
Top Nursing Home in Wisconsin Awards 2020
Top Nursing Home in Wisconsin Awards 2021
Registered Staff Hours
In addition to performing well overall, this facility received a nearly flawless inspection report. Therefore, it earned one of our best scores in that area with an A+. We take several aspects of a facility's inspection report into consideration in determining our inspection scores. One key factor is health deficiencies. You should keep in mind that the severity of these deficiencies is arguably more important than the quantity of deficiencies, as some of these can be quite insignificant. This particular nursing home had just a single deficiency on its inspection report, which is still very impressive. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.
One of the other reasons we graded this nursing home so highly is that it received a very impressive nursing rating. In fact, nursing proved to be its second best category grade. In that category, we gave this nursing home an A+. In determining our nursing grades, we analyze both staffing levels and the training levels of the nurses. This facility provided 0.5 hours of nursing care per resident per day. Finally, we also looked at several nursing quality-based metrics and this nursing home excelled in some of these areas. With less than five percent of its residents sustaining pressure ulcers, it performed as well as any nursing home Wisconsin in this category. This is generally a good indicator of quality nursing care. Pressure ulcers can generally be avoided by offering better nursing care, such as having a protocol of moving patients more frequently.
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Short-term Care Quality
Building on its remarkable resume, this nursing home also received a strong short-term care grade, with a grade of A. Our short-term care grade is commonly used to score a nursing home's rehabilitation services In order to provide good rehabilitation services, facilities generally must provide better levels of skilled nursing. Skilled nursing includes registered nurses, physical therapists, occupational therapists and other highly trained professionals. Fortunately, it appear that this facility has registered nurses on staff. Not all facilities employs these types of nurses. On the other hand, according to the information they provided, it does not look like the facility employs physical therapists. Lastly, we looked at the number of residents who ultimately returned home from this nursing home. We found that 5.6 percent of this facility's patients were able to return home.
Long-term Care Quality
Moving on to the last area, this nursing home also excelled in our long-term care category. In fact, we gave it a grade of A in that area. This completed truly elite profile. Long-term care grades in this range generally require both 24/7 care from nurses and aids, as well as quality routine healthcare services. After looking at the quantity of care provided by aids and other staff, we turned to the nursing home's vaccination records. This facility vaccinated 99.23664 percent of its patients for pneumonia. Vaccines are critical to keeping patients out of the hospital. Lastly, this facility was able to limit hospitalizations. It had less than one hospitalization per one thousand long-term resident days, which is an impressively low number.
Rating Over Time
Compared to national and state averages across all facilities.
Dove Healthcare-West Quality Metrics
Minimizes Pressure Ulcers
In Dove Healthcare-West, 7.35% of Patients had Pressure Ulcers
This is the percentage of patients who suffered from a pressure ulcer. Pressure ulcers are considered to be a barometer of the quality of nursing care at a nursing home. Pressure ulcers, also referred to as bed sores, are routinely the result of patients not being moved frequently enough.
Minimizes Serious Falls
In Dove Healthcare-West, 3.21% of Patients had Serious Falls
This is the percent of residents that suffered from a major fall. Falls resulting in serious injuries are considered to be a barometer of the quality of nursing care at a nursing home. Falls are routinely caused by lower quality nursing care.
Minimizes Urinary Tract Infections
In Dove Healthcare-West, 3.13% of Patients had UTIs
This tells you the percent of residents that sustained a urinary tract infection. Urinary tract infections are considered by many experts to be a barometer of the quality of nursing care . UTI's are routinely caused by lower quality nursing care. However, this datapoint can also be skewed for certain facilities due to different reporting standards for urinary tract infections.
Appropriately Uses Anti-Psychotic Medication
In Dove Healthcare-West, 13.64% of Patients use Anti-Psychotic Medication
This tells you the percent of long-term residents receiving antipsychotic drugs. While antipsychotic medications play an important role in caring for many residents, it is important to confirm these medications are being used only where medically required. In some cases, high levels of antipsychotic drug use may indicate that a facility is using these medications to control patient behavior.
Appropriately Uses Anti-Anxiety Medication
In Dove Healthcare-West, 16.32% of Patients use Anti-Anxiety Medication
This statistic is an indication of the percent of long-term patients receiving antianxiety medications.
Managing Depression Among Residents
In Dove Healthcare-West, 5.98% of Patients
This tells you the percent of residents exhibiting symptoms of depression. High rates of depression may be an indicator a less hospitable environment.
Appropriate Vaccine Usage
In Dove Healthcare-West, 92.12% of Patients
This metric measures the percent of long-term care patients who were vaccinated against pneumonia and flu.
Residents Maintain Autonomy
In Dove Healthcare-West, 13.34% Percentage of Patients
This is the percentage of patients that required additional assistance with activities of daily living over time. Higher levels of dependence on staff for assistance with activities of daily living could indicate the decline of a patient's well-being.
Ability to Keep Residents Mobile
In Dove Healthcare-West, 17.08% Percentage of Residents
This datapoint measures the percentage of long-term residents who remained mobile levels. Some experts argue that mobility is important for patients mental and physical health.
In Dove Healthcare-West, 1.28 Hospitalizations per 1,000 resident days
This is the number of hospitalizations per 1,000 days of patient care. There is generally a correlation between reduced hospitalizations and the quality of long-term care.
Short-term Care: Rehospitalizations
In Dove Healthcare-West, 17.08 Percentage of Residents Rehospitalized
This datapoint measures the number of times residents are rehospitalized per 1,000 days of short-term care. Staying out of the hospital during rehabilitation is important to restoring the physical abilities of residents.
Short-term Care: ER Visits
In Dove Healthcare-West, 14.13 Percentage of Patients
This is a measure of the number of times residents are sent to the emergency room per thousand days of short-term care. Avoiding emergency medical situations is one way to measure short-term care.
Short-term Care: Facilitates Functional Improvement
In Dove Healthcare-West, 76.01% Percentage of Resident
This indicates the percentage of short-term patients who saw functional improvements, such as enhanced ability to perform activities of daily living. High levels of independence with activities of daily living generally correlates with better rehabilitation services.
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