Dove Healthcare-West is a nursing home located in Eau Claire, Wisconsin. This city has 81,075 people. This nursing home is an A+ facility, which is the best score that we offer. Based on our assessment, this facility is simply as good as it gets. Finally, this worked out to be a very consistent facility with consistent ratings in each of the major categories we assessed. Additional information about these categories can be found below.
- Nursing Home
Updated Sep 1, 2022 by Nick Reese
- Accepts Medicare 1
- Accepts Medicaid 1
- No CCRC
- Has Resident Council
- No Family Council
- For profit - Corporation
- Offers Hospice
- Offers Inpatient Rehab
- Offers Outpatient Rehab
- Personal Care
- Medication Management
- Home Making
- Medical Transportation
- Speech Therapy
- Stroke Recovery
- IV Antibiotic Therapy
- Wound Care
- Occupational Therapy
- Diabetes Management
- Physical Therapy
- Nutritional Counseling
- Recreational Therapy
- Pain Management
- Oncology Care
- Colostomy Care
- Catheter Care
- Lymphedema Care
Top Nursing Home in Wisconsin Awards 2019
Best Nursing Home in Eau Claire, Wisconsin Awards 2019
Top Nursing Home in Wisconsin Awards 2020
Top Nursing Home in Wisconsin Awards 2021
Registered Staff Hours
In addition to performing well overall, this facility received a nearly flawless inspection report. Therefore, it earned one of our best scores in that area with an A+. We take several aspects of a facility's inspection report into consideration in determining our inspection scores. One key factor is health deficiencies. You should keep in mind that the severity of these deficiencies is arguably more important than the quantity of deficiencies, as some of these can be quite insignificant. This particular nursing home had just a single deficiency on its inspection report, which is still very impressive. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.
Long-term Care Quality
In addition, this nursing home received high marks in the area of long-term care. As a result, it was given one of our most impressive scores in that category with a grade of A+. Nursing homes that do well in this category typically provide patients with better supervision and stay on top of routine healthcare services. On top of assessing the amount of care provided by nurses and other staff, we analyzed the number of residents vaccinated for pneumonia. This facility gave the vaccine to 100 percent of its residents. Vaccines are critical to keeping residents healthy. Clearly, this nursing home is doing something right in this area as it also excelled at keeping its patients out of the hospital. In fact, it had only 0.01 hospitalizations per one thousand long-term resident days, which is an impressively low figure.
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Adding to its impressive resume, this nursing home also excelled in our nursing category. In fact, we awarded it a grade of A for that category. The nursing category analyzes several components, many of which are associated with levels of nurse staffing. This nursing home averages 0.5 hours of nursing care per resident per day. Finally, our nursing grades also factor in quality-based assessments, such as avoiding major falls. This nursing home performed well in this area. Avoiding major falls is typically a good indicator that a nursing home has reliable quality controls in place. Major falls can generally be prevented if more nurses aids and better safety protocols are in place.
Short-term Care Quality
Moving on to the final area, this facility was given a high-end short-term care grade. We awarded it an A in this category, giving this facility straight A's. In calculating our short-term care ratings, we analyze the nursing home's skilled nursing services, such as those performed by registered nurses, speech therapists, physical therapists and other types of skilled professionals. Our objective is to formulate a scale for sizing up the rehabilitation services of various facilities. Fortunately, it appear that this facility has registered nurses on staff. Not every facility employs these skilled professionals. However, based on the information this nursing home provided, it does not look like the facility employs physical therapists. Finally, we considered the percentage of patients who were able to return to the community from this facility. We found that 5.6 percent of this nursing home's patients returned home.
Rating Over Time
Compared to national and state averages across all facilities.
Dove Healthcare-West Quality Metrics
Minimizes Pressure Ulcers
In Dove Healthcare-West, 6.93% of Patients had Pressure Ulcers
This tells you the percentage of patients that sustained a pressure ulcer. Pressure ulcers are considered by many in the nursing home industry to be a measure of nursing care . Pressure ulcers, which are also referred to as bed sores, are routinely caused by residents staying in one position for too long.
Minimizes Serious Falls
In Dove Healthcare-West, 3.27% of Patients had Serious Falls
This datapoint is an indication of the percent of long-term care patients who have suffered a fall which caused serious injury. Falls can arise for a variety of reasons, but high rates of major falls may be an indicator of lower levels of patient supervision.
Minimizes Urinary Tract Infections
In Dove Healthcare-West, 3.19% of Patients had UTIs
This datapoint tells you the percentage of long-term care patients which have suffered from UTI's. Although more of these infections could reflect poorly on a facility's hygiene protocols, it can be problematic to compare different facilities due to facilities having varying reporting standards.
Appropriately Uses Anti-Psychotic Medication
In Dove Healthcare-West, 13.83% of Patients use Anti-Psychotic Medication
This tells you the percent of residents prescribed antipsychotic drugs. Antipsychotic drugs are administered to residents for a variety of conditions, including cognitive disorders. Unfortunately, in limited cases, high levels of antipsychotic drug use may indicate a facility is using these drugs to control patient behavior.
Appropriately Uses Anti-Anxiety Medication
In Dove Healthcare-West, 15.45% of Patients use Anti-Anxiety Medication
This tells you the percent of long-term residents receiving antianxiety drugs.
Managing Depression Among Residents
In Dove Healthcare-West, 6.26% of Patients
This tells you the percent of patients exhibiting depressive symptoms. Higher rates of depression may indicate a less hospitable environment.
Appropriate Vaccine Usage
In Dove Healthcare-West, 92.96% of Patients
This metric is a measure of the percent of long-term residents that were vaccinated against pneumonia and flu.
Residents Maintain Autonomy
In Dove Healthcare-West, 13.23% Percentage of Patients
This tells you the percent of patients that required additional assistance with activities of daily living over time.
Ability to Keep Residents Mobile
In Dove Healthcare-West, 20.17% Percentage of Residents
This metric tracks the percent of long-term residents who retained mobility levels. Many in the industry would argue that the ability to move around is critical to patients physical and mental health.
In Dove Healthcare-West, 1.28 Hospitalizations per 1,000 resident days
This is the number of hospitalizations per thousand days of care. There is generally a correlation between reduced hospitalizations and the overall quality of long-term care.
Short-term Care: Rehospitalizations
In Dove Healthcare-West, 20.17 Percentage of Residents Rehospitalized
This tells you the number of times residents are rehospitalized per 1,000 days of short-term patient care.
Short-term Care: ER Visits
In Dove Healthcare-West, 13.08 Percentage of Patients
This metric is a measure of the number of emergency room visits per 1,000 days of short-term patient care. Staying out of the emergency room is one way to gauge patient well-being during rehabilitation.
Short-term Care: Facilitates Functional Improvement
In Dove Healthcare-West, 75.51% Percentage of Resident
This metric is a measure of the percent of short-term care patients who saw functional improvements.
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