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Dove Healthcare - South Eau Claire

  • Nursing Home
  • Assisted Living

Updated Apr 1, 2023 by Nick Reese

Historical Rating
Grade: A-plus
Oct 18: ANov 18: ADec 18: AJan 19: AFeb 19: AMay 19: AJun 19: AJul 19: AAug 19: ASep 19: AJan 20: A-Mar 20: AApr 20: A+May 20: A+Jun 20: A+Jul 20: A+Aug 20: A+Sep 20: A+Oct 20: A+Nov 20: A+Jan 21: A+Feb 21: A+Mar 21: A+Apr 21: A+May 21: A+Jun 21: A+Jul 21: A+Aug 21: A+Sep 21: A+Oct 21: A+Nov 21: A+Jan 22: A+Feb 22: A+Mar 22: A+Apr 22: A+May 22: A+Jun 22: A+Aug 22: A+Sep 22: A+Oct 22: A+Nov 22: A+Jan 23: A+Feb 23: A+Mar 23: A+Apr 23: A+
See Rating Overview
Dove Healthcare - South Eau Claire's website

3656 Mall Drive,
Eau Claire WI 54701

(715) 552-1035

62.4% estimated occupancy 1

With an address in Eau Claire, Wisconsin, Dove Healthcare - South Eau Claire is the lone facility we identified in this city. This nursing home turns out to be an A+ rated facility, which is our top grade. We can not find many bad things to say about this place. Its scores are impeccable. This also wound up being a very consistent facility with consistent ratings in all of the major categories. More information about its category grades is available below.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Limited Liability company
  • Offers Hospice
  • Offers Post-Acute Care 
  • Offers Inpatient Rehab
  • Offers Outpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Medical Transportation
  • Speech Therapy
  • Stroke Recovery
  • IV Antibiotic Therapy
  • Palliative Care
  • Dentistry
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Tracheotomy Care
  • Podiatry
  • Diabetes Management
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Pharmacy
  • Laboratory
  • X-Ray
  • Recreational Therapy
  • Pain Management
  • Optometry
  • Audiology
  • Colostomy Care
  • Orthopedic Rehabilitation
  • Catheter Care
  • Lymphedema Care

Awards

Top Nursing Home in Wisconsin badge

Top Nursing Home in Wisconsin Awards 2020

Best Nursing Home in Eau Claire, Wisconsin badge

Best Nursing Home in Eau Claire, Wisconsin Awards 2020

Top Nursing Home in Wisconsin badge

Top Nursing Home in Wisconsin Awards 2021

Best Nursing Home in Eau Claire, Wisconsin badge

Best Nursing Home in Eau Claire, Wisconsin Awards 2021

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
Less:
More:
January
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February
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April
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May
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August
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Facility Inspections

Grade: A-plus

On top of being an elite facility overall, this facility also performed well in the area of inspections, where it earned an A+. Few places fared this well in this category. Perhaps the most important factor we consider in computing our inspection scores is deficiencies. These deficiencies can be found on a facility's recent inspection reports. Places with better scores in this category typically dodged the more severe deficiencies involving patient abuse or death. While this facility had some minor dings on its inspection report, it had zero severe deficiencies. Severe deficiencies are labeled as categories G, H, I, J, K and L. This tells you that CMS did not deem any of the deficiencies on this facility's report to pose an imminent threat to patient health or safety. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Short-term Care Quality

Grade: A-plus

This nursing home also was given an A+ for its short-term care grade. Our short-term care ratings are arguably more meaningful for folks needing rehabilitation services. Rehabilitation typically mandates more highly-skilled nursing services. Skilled nursing includes not merely nursing, but also physical and respiratory therapy, as well as other variations of therapy. Fortunately, it looks like this facility has registered nurses on staff. Not all nursing homes employs these skilled professionals. However, based on the data this nursing home provided, it does not look like the facility employs physical therapists. Finally, we considered the percentage of patients who eventually returned home from this nursing home. We found that 6.9 percent of this facility's residents returned home.

Nurse Quality

Grade: A

We also wanted to emphasize the fact that this facility received an impressive grade of A in our nursing category. There are quite a few subcategories within this category. Most of the criteria reflect the quantity and quality of nurse staffing. This nursing home averages 0.6 hours of nursing care per resident per day. Finally, we also looked at some nursing quality-based metrics in determining our nursing grades. This nursing home performed very well in terms of avoiding pressure ulcers and major falls. We consider these areas to be good indicators of the quality of nursing care.

Long-term Care Quality

Grade: A

Moving on to the next area, this facility received a high-end long-term care rating. In fact, we gave it a grade of A in this area, resulting in this facility receiving straight A's. When nursing homes receive a score in this range in this category it generally means it has plenty of staff and is a quality place to live on a permanent basis. On top of considering the volume of care provided by nurses aids and other staff, we analyzed the number of residents vaccinated against pneumonia. This facility gave the vaccine to 96.77419 percent of its residents. Vaccines are vital to keeping residents out of the hospital. Clearly, this place is doing something right in this area as it was able to keep its residents out of the hospital. In fact, it had less than one hospitalization per one thousand long-term resident days, which is an impressively low figure.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18May 23

Dove Healthcare - South Eau Claire Quality Metrics

Minimizes Pressure Ulcers

Grade: B

In Dove Healthcare - South Eau Claire, 8.33% of Patients had Pressure Ulcers

This metric indicates the percent of long-term residents that have new or worsened pressure ulcers or bed sores. We consider this statistic when determining both nursing and long-term care grades.

Minimizes Serious Falls

Grade: A+

In Dove Healthcare - South Eau Claire, 0% of Patients had Serious Falls

This figure indicates the percentage of long-term patients who have experienced a fall which caused severe injury. Falls can arise for a variety of reasons, but high rates of falls resulting in injuries may be an indication of lower levels of patient supervision.

Minimizes Urinary Tract Infections

Grade: A+

In Dove Healthcare - South Eau Claire, 0% of Patients had UTIs

This metric is an indication of the percentage of long-term patients who have sustained a UTI. UTI's may be a sign of a facility with lower levels of hygiene. Nevertheless, this statistic could also be misleading for certain nursing homes due to varying reporting standards for these infections.

Appropriately Uses Anti-Psychotic Medication

Grade: A-plus

In Dove Healthcare - South Eau Claire, 3.33% of Patients use Anti-Psychotic Medication

This is the percentage of residents given antipsychotic drugs. While antipsychotic medications may be helpful for many residents, it is important to ensure these drugs are being used appropriately. In some situations, high levels of antipsychotic drug use may suggest that a facility is using these medications to subdue residents.

Appropriately Uses Anti-Anxiety Medication

Grade: B-minus

In Dove Healthcare - South Eau Claire, 22.58% of Patients use Anti-Anxiety Medication

This statistic indicates the percent of long-term care residents who are administered antianxiety medication. These drugs are typically prescribed to residents experiencing anxiety and depression.

Managing Depression Among Residents

Grade: A+

In Dove Healthcare - South Eau Claire, 0% of Patients

This metric is a measure of the percentage of long-term residents who are showing symptoms of depression.

Appropriate Vaccine Usage

Grade: B-plus

In Dove Healthcare - South Eau Claire, 98.39% of Patients

This datapoint measures the percent of long-term residents who have received the pneumonia and flu vaccines. Respiratory viruses can be fatal for nursing home patients, making these vaccines critical to patient care.

Residents Maintain Autonomy

Grade: B-minus

In Dove Healthcare - South Eau Claire, 16% of Patients

This indicates the percent of patients who needed more assistance with activities of daily living over time.

Ability to Keep Residents Mobile

Grade: C

In Dove Healthcare - South Eau Claire, 10.31% of Residents

This tells you the percentage of residents that were able to retain mobility over time. Optimizing mobility is usually a great sign for residents' well-being.

Short-term Care: Rehospitalizations

Grade: A-minus

In Dove Healthcare - South Eau Claire, 10.31% of Residents Rehospitalized

This is the number of times residents are rehospitalized per 1,000 days of short-term care.

Short-term Care: ER Visits

Grade: D

In Dove Healthcare - South Eau Claire, 17.77% of Patients

This tells you the number of emergency room visits per thousand days of short-term care.

Short-term Care: Facilitates Functional Improvement

Grade: B-minus

In Dove Healthcare - South Eau Claire, 74.03% of Resident

This is the percent of short-term patients who experienced functional improvements, such as enhanced ability to perform activities of daily living.

Nearby Hospitals

  • Sacred Heart HospitalAcute Care Hospitals 2.64 miles away900 W Clairemont Ave Eau Claire Wisconsin 54701Voluntary non-profit - Church(715) 717-4121
  • Marshfield Medical Center - Eau ClaireAcute Care Hospitals 3.03 miles away2310 Craig Rd Eau Claire Wisconsin 54701Voluntary non-profit - Private(833) 883-3262
  • Mayo Clinic Health System in Eau ClaireAcute Care Hospitals 3.45 miles away1221 Whipple St Eau Claire Wisconsin 54703Voluntary non-profit - Private(715) 838-3311
  • St Josephs HospitalAcute Care Hospitals 12.96 miles away2661 County Hwy I Chippewa Falls Wisconsin 54729Voluntary non-profit - Church(715) 717-7200
  • Mayo Clinic Health System-OakridgeCritical Access Hospitals 18.36 miles away13025 8th St Osseo Wisconsin 54758Voluntary non-profit - Other(715) 597-3121

Nearby Dialysis

  • Mayo Clinic Dialysis - London Road0.27 miles away3845 London Road Eau Claire Wisconsin 54701Dialysis Stations: 24 (715) 838-3872
  • Sacred Heart Hospital Dialysis2.58 miles away900 W Clairemont Ave Eau Claire Wisconsin 54701Dialysis Stations: 11 (715) 717-6555
  • Luther Hospital - Mayo Clinic Dialysis3.45 miles away1221 Whipple St Eau Claire Wisconsin 54702Dialysis Stations: 10 (715) 838-3171
  • Lake Hallie Dialysis of Davita5.95 miles away3636 E Melby St Chippewa Falls Wisconsin 54729Dialysis Stations: 12 (517) 833-8512
  • Sacred Heart Dialysis at St Josephs Hosp12.42 miles away2661 County Trunk I Chippewa Falls Wisconsin 54729Dialysis Stations: 8 (715) 726-3740