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Dove Healthcare - South Eau Claire

  • Nursing Home
  • Assisted Living

Updated Sep 1, 2022 by Nick Reese

Historical Rating
Grade: A-plus
Oct 18: ANov 18: ADec 18: AJan 19: AFeb 19: AMay 19: AJun 19: AJul 19: AAug 19: ASep 19: AJan 20: A-Mar 20: AApr 20: A+May 20: A+Jun 20: A+Jul 20: A+Aug 20: A+Sep 20: A+Oct 20: A+Jan 21: A+Feb 21: A+Mar 21: A+Apr 21: A+May 21: A+Jun 21: A+Jul 21: A+Aug 21: A+Sep 21: A+Oct 21: A+Nov 21: A+Jan 22: A+Feb 22: A+Mar 22: A+Apr 22: A+May 22: A+Jun 22: A+Aug 22: A+Sep 22: A+
See Rating Overview
Dove Healthcare - South Eau Claire's website

3656 Mall Drive,
Eau Claire WI 54701

(715) 552-1035

86.17% estimated occupancy 1

With an address in Eau Claire, Wisconsin, Dove Healthcare - South Eau Claire is one of just a few available nursing homes in this area. This nursing home is an A+ facility, which is the very best rating. We could not find many bad things to say about this facility. Its ratings are impeccable. This also is a very consistent facility with consistent ratings in all four of the major categories. More information about its category grades can be found below.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • Has Family Council
  • For profit - Limited Liability company
  • Offers Hospice
  • Offers Post-Acute Care 
  • Offers Inpatient Rehab
  • Offers Outpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Medical Transportation
  • Speech Therapy
  • Stroke Recovery
  • IV Antibiotic Therapy
  • Palliative Care
  • Dentistry
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Tracheotomy Care
  • Podiatry
  • Diabetes Management
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Pharmacy
  • Laboratory
  • X-Ray
  • Recreational Therapy
  • Pain Management
  • Optometry
  • Audiology
  • Colostomy Care
  • Orthopedic Rehabilitation
  • Catheter Care
  • Lymphedema Care

Awards

Top Nursing Home in Wisconsin badge

Top Nursing Home in Wisconsin Awards 2020

Best Nursing Home in Eau Claire, Wisconsin badge

Best Nursing Home in Eau Claire, Wisconsin Awards 2020

Top Nursing Home in Wisconsin badge

Top Nursing Home in Wisconsin Awards 2021

Best Nursing Home in Eau Claire, Wisconsin badge

Best Nursing Home in Eau Claire, Wisconsin Awards 2021

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
Less:
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April
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May
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June
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July
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August
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September
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October
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November
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December
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January
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February
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March
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Short-term Care Quality

Grade: A-plus

In addition to being a first-rate facility overall, this facility also excelled in our short-term care rating, where it received a grade of A+. Few nursing homes performed better in this category. In our short-term care category, we try to forge a fair gauge for rehabilitation. In this process, we look at the facility's scope of highly-skilled nursing services, including both registered nurses and physical therapy, as well as speech therapy. Fortunately, it appear that this nursing home has registered nurses on staff. Not all nursing homes employs these types of nurses. However, based on the data this nursing home provided, it does not look like the facility employs physical therapists. Lastly, we looked at the percentage of patients who ultimately were able to return home from this facility. We found that 6.9 percent of this facility's patients were able to return home.

Facility Inspections

Grade: A-plus

The next category we looked at was inspections, where this facility also received an A+ grade. This is simply as good as it gets in this critical category. These inspection scores take several factors into consideration, including deficiencies, substantiated complaints and federal fines. You can find more information about each of these factors by reviewing copies of nursing homes' inspection reports. While this place had a few minor dings on its report, it had no severe deficiencies. Severe deficiencies are those labeled as categories G, H, I, J, K and L. This tells you that the government inspectors didn't deem any of the deficiencies on this facility's report to pose an imminent threat to patient health or safety. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Nurse Quality

Grade: A-plus

This nursing home also received an A+ for its nursing grade. There are quite a few factors within this grade. Many of the factors reflect levels of nurse staffing. This nursing home provides 0.6 hours of nursing care per resident per day. Finally, we also looked at several nursing quality measures and this facility excelled in some of these areas. With less than five percent of its residents sustaining pressure ulcers, it performed as well as any nursing home Wisconsin in this category. This is generally a good indicator of quality nursing care. Pressure ulcers can typically be prevented by providing better nursing care, such as having a policy of turning a patient at least once a day.

Long-term Care Quality

Grade: A

Switching gears to the final area, this facility received an excellent long-term care rating. We awarded it an A in this area, giving this facility straight A's. Long-term care ratings of this caliber generally require both around the clock care from nurses and aids, as well as quality routine healthcare services. Once we finished looking at the quantity of care provided by nurses, we next considered the nursing home's vaccination data. This facility vaccinated 100 percent of its residents for pneumonia, which is what we like to see. Pneumonia sadly is often a life threatening illness for nursing home residents so we prefer when a nursing home does not roll the dice on this issue. Finally, this nursing home was able to limit hospitalizations. Indeed, it had only 0 hospitalizations per one thousand long-term resident days, which is an impressively low figure.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

Dove Healthcare - South Eau Claire Quality Metrics

Minimizes Serious Falls

Grade: A+

In Dove Healthcare - South Eau Claire, 3.27% of Patients had Serious Falls

This metric gauges the percent of long-term patients that have suffered falls which resulted in severe injury. Falls can happen for a variety of reasons, but excessive numbers of falls could be an indicator of poor nursing care.

Minimizes Urinary Tract Infections

Grade: A+

In Dove Healthcare - South Eau Claire, 3.19% of Patients had UTIs

This tells you the percent of patients who have had a urinary tract infection. Urinary tract infections are routinely the result of facilities with worst hygiene practices. Better nursing care reduces the number likelihood of residents sustaining infections. Note that this metric is sometimes skewed by the fact that nursing homes have different reporting standards for infections.

Appropriately Uses Anti-Psychotic Medication

Grade: A+

In Dove Healthcare - South Eau Claire, 13.83% of Patients use Anti-Psychotic Medication

This indicates the percentage of residents who were prescribed antipsychotic medications. These drugs are sometimes used to treat a variety of medical conditions, such as cognitive disorders.

Appropriately Uses Anti-Anxiety Medication

Grade: B

In Dove Healthcare - South Eau Claire, 15.45% of Patients use Anti-Anxiety Medication

This gauges the percentage of long-term residents taking antianxiety drugs.

Managing Depression Among Residents

Grade: A+

In Dove Healthcare - South Eau Claire, 6.26% of Patients

This is a measure of the percent of long-term care patients exhibiting depressive symptoms. Many would argue that this is a measure of resident quality of life.

Appropriate Vaccine Usage

Grade: A

In Dove Healthcare - South Eau Claire, 92.96% of Patients

This metric is a measure of the percent of long-term residents that were vaccinated against pneumonia and flu.

Residents Maintain Autonomy

Grade: C

In Dove Healthcare - South Eau Claire, 13.23% Percentage of Patients

This metric measures the percent of long-term patients that needed increased assistance with activities of daily living over time. Activities of daily living include activities such as getting dressed and continence. Some believe that this is a measure of a resident's well-being.

Short-term Care: ER Visits

Grade: B

In Dove Healthcare - South Eau Claire, 13.08 Percentage of Patients

This tells you the number of emergency room visits per 1,000 days of short-term care.

Short-term Care: Facilitates Functional Improvement

Grade: B-minus

In Dove Healthcare - South Eau Claire, 75.51% Percentage of Resident

This tells you the percent of short-term stay patients that experienced functional improvements, such as with activities of daily living.

Nearby Hospitals

  • Sacred Heart HospitalAcute Care Hospitals 2.64 miles away900 W Clairemont Ave Eau Claire Wisconsin 54701Voluntary non-profit - Church(715) 717-4121
  • Marshfield Medical Center - Eau ClaireAcute Care Hospitals 3.03 miles away2310 Craig Rd Eau Claire Wisconsin 54701Voluntary non-profit - Private(833) 883-3262
  • Mayo Clinic Health System in Eau ClaireAcute Care Hospitals 3.45 miles away1221 Whipple St Eau Claire Wisconsin 54703Voluntary non-profit - Private(715) 838-3311
  • St Josephs HospitalAcute Care Hospitals 12.96 miles away2661 County Hwy I Chippewa Falls Wisconsin 54729Voluntary non-profit - Church(715) 717-7200
  • Mayo Clinic Health System-OakridgeCritical Access Hospitals 18.36 miles away13025 8th St Osseo Wisconsin 54758Voluntary non-profit - Other(715) 597-3121

Nearby Dialysis

  • Mayo Clinic Dialysis - London Road0.27 miles away3845 London Road Eau Claire Wisconsin 54701Dialysis Stations: 24 (715) 838-3872
  • Sacred Heart Hospital Dialysis2.58 miles away900 W Clairemont Ave Eau Claire Wisconsin 54701Dialysis Stations: 11 (715) 717-6555
  • Luther Hospital - Mayo Clinic Dialysis3.45 miles away1221 Whipple St Eau Claire Wisconsin 54702Dialysis Stations: 10 (715) 838-3171
  • Lake Hallie Dialysis of Davita5.95 miles away3636 E Melby St Chippewa Falls Wisconsin 54729Dialysis Stations: 12 (517) 833-8512
  • Sacred Heart Dialysis at St Josephs Hosp12.42 miles away2661 County Trunk I Chippewa Falls Wisconsin 54729Dialysis Stations: 8 (715) 726-3740