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Diversicare of Lake Highlands

  • Nursing Home
  • Assisted Living
  • Memory Care

Updated Jun 1, 2022 by Nick Lata

Historical Rating
Grade: B
Oct 18: DNov 18: DDec 18: DJan 19: DFeb 19: DMay 19: DJun 19: DJul 19: DAug 19: DSep 19: DJan 20: CMar 20: CApr 20: CMay 20: CJun 20: CJul 20: CAug 20: CSep 20: B-Oct 20: CJan 21: CFeb 21: CMar 21: CApr 21: B-May 21: B-Jun 21: B-Jul 21: B-Aug 21: B-Sep 21: B-Oct 21: BNov 21: BJan 22: B-Feb 22: B-Mar 22: B-Apr 22: B-May 22: BJun 22: B
See Rating Overview
Diversicare of Lake Highlands's website

9009 White Rock Tr,
Dallas TX 75238

(214) 355-3300

53.35% estimated occupancy 1

Diversicare of Lake Highlands is a facility located in Dallas, Texas which has 1,263,321 people. This nursing home was awarded an overall grade of B, which is a good score. We found this facility to be better than the majority of the nursing homes in Dallas, which has a city grade of B-. This place's strong profile was highlighted by its inspection reports, which we will address in the next section.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • Has Family Council
  • For profit - Corporation
  • Offers Hospice
  • Offers Post-Acute Care 
  • Offers Inpatient Rehab
  • Offers Outpatient Rehab

Specialized Services

  • Dialysis Transportation
  • Speech Therapy
  • Occupational Therapy
  • Cardiac Therapy
  • Diabetes Management
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Pharmacy
  • Orthopedic Rehabilitation

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
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January
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February
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March
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May
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June
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July
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August
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September
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November
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December
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Facility Inspections

Grade: A

To go along with its strong overall grade, we awarded this nursing home a grade of A for our inspections rating. We take several aspects of a facility's inspection report into consideration in computing our inspection grades. One of those factors is health deficiencies. It should be noted that the severity of deficiencies is usually more important than the number of deficiencies, as some of these can be quite minor. Although this place had a few deficiencies on its report, none of them were serious based on CMS' deficiency scale. A couple minor dings are not necessarily something to panic about.

Nurse Quality

Grade: B-plus

One of the other reasons we rated this nursing home so highly is that it earned a very impressive nursing rating. In that area, we gave this facility an B+. Nursing grades are based largely on quality and quantity of nursing care. This nursing home averages 0.3 hours of nursing care per resident per day. Finally, our nursing grades also factor in quality-based assessments, such as avoiding major falls. This place performed well in this area. Avoiding major falls is typically a good indicator that a facility has reliable quality controls in place. Major falls can generally be prevented if more nurses aids and better safety protocols are in place.

Long-term Care Quality

Grade: B-minus

This nursing home's third highest category was long-term care. In that area, we gave this nursing home a grade of B-. With our long-term care grade, we focus on the volume of services offered by a nursing home, along with some qualitative measures. Once we assessed the quantity of nursing care, we turned to the nursing home's vaccination record. We were pleased to find that this facility vaccinates 95.246796 percent of its residents against pneumonia. This facility also excelled at keeping its residents out of the hospital. Indeed, it had less than one hospitalization per one thousand long-term resident days, which is a remarkably low figure.

Short-term Care Quality

Grade: D

This nursing home's worst category was short-term care, which is the final category we looked at. For this area, we gave this facility a grade of D. In the area of short-term care, we attempt to evaluate measures of a facility's rehabilitation. We assess a nursing home's skilled nursing services, including the ones performed by registered nurses and physical and occupational therapists. In this nursing home's case, we found that it provides less physical therapist and registered nurse hours per resident than the average facility. The final metric we assessed in this area is the percentage of residents who were able to leave the facility and return to the community. We discovered that just 2.8 percent of this facility's residents were able to return home, which is well below average. The combination of these poor statistics was damning for this nursing home's short-term care grade.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Jul 22

Diversicare of Lake Highlands Quality Metrics

Minimizes Pressure Ulcers

Grade: A-minus

In Diversicare of Lake Highlands, 7.94% of Patients had Pressure Ulcers

This datapoint is an indication of the percent of long-term residents that developed pressure ulcers . We bake this statistic into both nursing and long-term care grades.

Minimizes Serious Falls

Grade: A

In Diversicare of Lake Highlands, 3.28% of Patients had Serious Falls

This indicates the percentage of patients who have had a major fall. Falls leading to severe injury are routinely the result of lower levels of patient supervision. More supervision limits the number of major falls sustained by residents in a nursing home.

Minimizes Urinary Tract Infections

Grade: A-plus

In Diversicare of Lake Highlands, 1.64% of Patients had UTIs

This tells you the percentage of patients that suffered from a urinary tract infection. UTI's are often the result of nursing homes with worse hygiene protocols. Better nursing care can limit the number likelihood of residents sustaining infections. We want to point out that this statistic is affected by by the fact that nursing homes have different reporting standards for these infections.

Appropriately Uses Anti-Psychotic Medication

Grade: B-minus

In Diversicare of Lake Highlands, 11.75% of Patients use Anti-Psychotic Medication

This indicates the percent of residents given antipsychotic drugs. Antipsychotic medications are administered to residents for many medical conditions, including Alzheimer's or other dementias. Sadly, in some situations, high levels of antipsychotic drug use may suggest that a facility is using these medications to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: B

In Diversicare of Lake Highlands, 22.77% of Patients use Anti-Anxiety Medication

This figure tells you the percentage of long-term care patients who are prescribed antianxiety medication. These drugs are typically used to treat patients suffering from anxiety or depression.

Managing Depression Among Residents

Grade: B

In Diversicare of Lake Highlands, 4.66% of Patients

This is the percent of residents demonstrating symptoms of depression.

Appropriate Vaccine Usage

Grade: B-minus

In Diversicare of Lake Highlands, 94.73% of Patients

This datapoint is a measure of the percent of long-term care patients that were vaccinated against pneumonia and flu.

Residents Maintain Autonomy

Grade: F

In Diversicare of Lake Highlands, 17.29% Percentage of Patients

This is the percentage of patients who needed additional assistance with activities of daily living over time. Higher levels of dependence on staff for assistance with ADL's may indicate the deterioration of a resident's well-being.

Ability to Keep Residents Mobile

Grade: B-minus

In Diversicare of Lake Highlands, 18.08% Percentage of Residents

This metric tracks the percent of long-term stay residents that were able to retain mobility.

Hospitalizations

Grade: B-minus

In Diversicare of Lake Highlands, 1.58 Hospitalizations per 1,000 resident days

This indicates the number of times residents are hospitalized per 1,000 days of care.

Short-term Care: Rehospitalizations

Grade: B-plus

In Diversicare of Lake Highlands, 18.08 Percentage of Residents Rehospitalized

This indicates the number of rehospitalizations per thousand days of short-term care. There is typically a correlation between keeping patients out of the hospital and the quality of rehabilitation services.

Short-term Care: ER Visits

Grade: B

In Diversicare of Lake Highlands, 11.87 Percentage of Patients

This is the number of times residents are sent to the emergency room per thousand days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: C

In Diversicare of Lake Highlands, 66.73% Percentage of Resident

This is a measure of the percentage of short-term care patients that experienced functional improvements, such as enhanced ability to perform activities of daily living. Many in the industry would argue that this is a reasonable measure of a nursing home's rehabilitation services.

Scores for Dallas, TX

  • Overall Rating has a grade of B-minus
  • Nurse Rating has a grade of B-minus
  • Long-term Care Rating has a grade of B-minus
  • Short-term Care Rating has a grade of B-minus
  • Inspection Rating has a grade of A-minus

Looking for more options? Dallas, Texas has 34 other nursing homes

Nearby Hospitals

  • Texas Institute for Surgery at Presbyterian HospitAcute Care Hospitals 1.97 miles away7115 Greenville Avenue Suite 100 Dallas Texas 75231Proprietary(214) 647-5300
  • Texas Health Presbyterian Hospital DallasAcute Care Hospitals 2.2 miles away8200 Walnut Hill Lane Dallas Texas 75231Voluntary non-profit - Private(214) 345-6789
  • North Central Surgical Center LlpAcute Care Hospitals 2.47 miles away9301 North Central Expressway Suite 100 Dallas Texas 75231Voluntary non-profit - Other(214) 265-2810
  • City Hospital at White RockAcute Care Hospitals 2.79 miles away9440 Poppy Dr Dallas Texas 75218Proprietary(214) 324-6100
  • Medical City DallasAcute Care Hospitals 3.66 miles away7777 Forest Lane Dallas Texas 75230Proprietary(972) 566-6222
  • Baylor Scott and White Medical Center UptownAcute Care Hospitals 5.98 miles away2727 East Lemmon Avenue Building I Dallas Texas 75204Proprietary(214) 443-3000
  • Baylor University Medical CenterAcute Care Hospitals 6.31 miles away3500 Gaston Ave Dallas Texas 75246Voluntary non-profit - Church(214) 820-0111
  • Baylor Scott and White Heart and Vascular HospitalAcute Care Hospitals 6.45 miles away621 North Hall Street Dallas Texas 75226Proprietary(214) 820-0670

Nearby Dialysis

  • Davita Central Dallas Dialysis2.42 miles away9500 North Central Expressway Suite #102 Dallas Texas 75231Dialysis Stations: 16 (214) 739-3004
  • Dallas North Dialysis Center2.5 miles away11886 Greenville Ave Suite 100b Dallas Texas 75243Dialysis Stations: 12 (972) 918-0100
  • Walnut Hill Dialysis Center2.52 miles away9840 North Central Expressway Suite 340 Dallas Texas 75231CMS Rating: 3 stars Dialysis Stations: 24 (469) 232-5333
  • Us Renal Care North Dallas Dialysis2.81 miles away10740 N Central Expressway Suite 150 Dallas Texas 75231CMS Rating: 4 stars Dialysis Stations: 13 (469) 518-6772
  • Usrc East Dallas, LLC2.9 miles away11255 Graland Rd. Suite 1160 Dallas Texas 75218Dialysis Stations: 5 (214) 273-2649
  • Usrc Royal Central, LLC3.25 miles away11343 N Central Expy Dallas Texas 75243Dialysis Stations: 13 (469) 862-9991
  • Town Gate Dialysis Center4.16 miles away1901 Northwest Hwy Suite 210 Garland Texas 75041CMS Rating: 2 stars Dialysis Stations: 36 (972) 278-2014
  • Tolowa Dialysis, LLC5.02 miles away800 N Shiloh Road Garland Texas 75042Dialysis Stations: 21 (972) 276-7961