Diversicare of Lake Highlands
9009 White Rock Tr, Dallas TX 75238 · (214) 348-8100 · 65.5% estimated occupancy 1Updated: Aug 1, 2020 · By Sara Levinsohn
With an address in Dallas, Texas, Diversicare of Lake Highlands is on a list of 35 nursing homes in the city. We gave this facility a C overall, which isn't a bad grade. This is comparable with the city grade in Dallas, which is a B-. You can certainly do worse than this facility. The best part of this facility's profile is is its inspection grade. We discuss inspections in the next section.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 280 Beds
CCRC :
For profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
The primary reason this ended up being a decent nursing home is that it earned an elite inspection score. In fact, its inspection grade was far better than its overall grade. In the inspections category, we gave this facility an A-. Arguably the most significant factor we look at in calculating our inspection grades is deficiencies. Deficiencies are found on a facility's recent inspection reports. Nursing homes with better grades in this area most likely avoided the more severe deficiencies involving patient abuse or death. While this nursing home had some deficiencies on its report, none of them were severe based on CMS' scale. A few minor deficiencies should not stop you from considering a nursing home.
Long-term Care Quality
Another one of this nursing home's higher category scores came in the area of long-term care. In that area, we awarded this facility a B. It actually performed better than most facilities in this area. Nursing homes that do well in long-term care typically are well-staffed and offer extensive hands on care to patients. Once we assessed the amount of nursing care, we then analyzed the nursing home's vaccination record. This facility vaccinated 100 percent of its residents for pneumonia, which is an impressive figure. Pneumonia is too frequently a life threatening ailment for nursing home residents so we strongly prefer when a nursing home does not leave this to chance. The last statistic we looked at is the nursing home's hospitalization rate. Although it had 2.96 hospitalizations per 1,000 long-term resident days, its risk adjusted score was middle of the road since it had more complicated patients.
Nurse Quality
We also gave this nursing home a decent score in the category of nursing care, with a grade of B-. Our nursing score is based on the nursing home's level of nurse staffing. We look at both the levels of licensure of those nurses and the amount of time spent with residents. This place provides 3.2 hours of nursing care per patient on a daily basis. This is a lower figure than we are used to seeing. Finally, we also factored in a few quality-based metrics in this category. Although this nursing home didn't rank well in terms of nursing hours, it performed better in some of the quality-based metrics we assessed. In terms of the number of its patients suffering from pressure ulcers, this nursing home fared better than the national average. This is often an indicator that a nursing home has sufficient quality controls in place. Pressure ulcers can frequently be avoided with better nursing care.
Short-term Care Quality
The last area we assessed was short-term care, which ended up being this facility's worst category. Sadly, it received an F in this area, which is clearly concerning. In the area of short-term care, we attempt to qualify indicators of a nursing home's rehabilitation services. We assess a facility's skilled nursing services, including those performed by registered nurses and physical and occupational therapists. As you might expect, we discovered that this nursing home provides significantly less registered nurse and physical therapist hours per patient than a typical nursing home. The last metric we considered in this category is the percentage of residents who returned home from the facility. This facility struggled quite a bit in this metric as well, with just 25.5 percent of its patients returning home. This was quite a bit below average.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Diversicare of Lake Highlands Quality Metrics
Minimizes Pressure Ulcers
This is a measure of the percent of long-term residents which developed pressure ulcers . We factor in this statistic in computing both nursing and long-term care grades.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This is the percent of patients that sustained a fall which resulted in severe injury.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This indicates the percentage of patients that suffered from a urinary tract infection. UTI's are routinely caused by lower quality nursing care. Closer supervision can limit the number of UTI's sustained by residents in a nursing home. Note that this datapoint is affected by by the fact that facilities have varying reporting standards for UTI's.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This indicates the percentage of patients who were given antipsychotic drugs. While antipsychotic drugs may be vital to many patients, it is important to ensure these medications are being used only where medically required. In limited cases, excessive reliance on these medications may mean that a nursing home is using these drugs to subdue residents.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This indicates the percentage of residents given antianxiety medications. These medications are commonly used to treat residents experiencing depression or anxiety.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This tells you the percentage of patients demonstrating depressive symptoms.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This is the percentage of patients that were given the flu and pneumonia vaccines. Higher vaccination rates should be demanded by residents.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This datapoint measures the percent of long-term care patients who required more assistance with activities of daily living over time. Activities of daily living include activities such as moving around and eating. Many argue that this is a reasonable measure of a resident's well-being.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This is the percent of patients who retained mobility levels over time. Optimizing mobility is often a good sign for residents' well-being.
Percentage of Residents
Higher is Better
Hospitalizations
This tells you the number of times residents are hospitalized per 1,000 days of care. There is usually a correlation between avoiding hospitalizations and the quality of nursing home care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This metric measures the number of times residents are rehospitalized per 1,000 days of short-term patient care.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This indicates the number of emergency room visits per thousand days of short-term care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This is a measure of the percent of short-term patients who experienced functional improvements.
Percentage of Resident
Higher is Better