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Diversicare of Lake Highlands

  • Nursing Home
  • Assisted Living
  • Memory Care

Updated Sep 1, 2022 by Nick Reese

Historical Rating
Grade: B-minus
Oct 18: DNov 18: DDec 18: DJan 19: DFeb 19: DMay 19: DJun 19: DJul 19: DAug 19: DSep 19: DJan 20: CMar 20: CApr 20: CMay 20: CJun 20: CJul 20: CAug 20: CSep 20: B-Oct 20: CJan 21: CFeb 21: CMar 21: CApr 21: B-May 21: B-Jun 21: B-Jul 21: B-Aug 21: B-Sep 21: B-Oct 21: BNov 21: BJan 22: B-Feb 22: B-Mar 22: B-Apr 22: B-May 22: BJun 22: BAug 22: B-Sep 22: B-
See Rating Overview
Diversicare of Lake Highlands's website

9009 White Rock Tr,
Dallas TX 75238

(214) 355-3300

50.57% estimated occupancy 1

Diversicare of Lake Highlands is a facility located in Dallas, Texas which has 1,263,321 people. This nursing home was awarded an overall grade of B-, which is a good score. This grade was right in line with the city grade in Dallas. The best part of this facility's report card was its remarkable inspection score. Inspection grades are discussed in the next section.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • Has Family Council
  • For profit - Corporation
  • Offers Hospice
  • Offers Post-Acute Care 
  • Offers Inpatient Rehab
  • Offers Outpatient Rehab

Specialized Services

  • Dialysis Transportation
  • Speech Therapy
  • Occupational Therapy
  • Cardiac Therapy
  • Diabetes Management
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Pharmacy
  • Orthopedic Rehabilitation

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
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April
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May
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June
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October
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December
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January
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February
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Facility Inspections

Grade: A

We want to point out that this nursing home really outperformed its overall grade in the category of inspections. In fact, it received a nearly flawless government inspection report this year. As a result, it received one of our best scores in that category with an A. These inspection scores take several factors into consideration, including deficiencies and substantiated complaints. You can learn more about each of these factors by obtaining copies of nursing homes' inspection reports. This nursing home was hit with 4 deficiencies on its inspection report, but fortunately none were considered to be severe. This means that the government inspectors did not consider any of these deficiencies to cause an imminent risk to patient safety or health. A couple minor deficiencies aren't something to panic about.

Nurse Quality

Grade: B

This nursing home also received a strong grade in our nursing category. We awarded this nursing home an above average grade of B in this area. Our nursing rating is mostly associated with a facility's nurse staffing. This nursing home provides 0.3 hours of nursing care per resident per day. Finally, our nursing grades also factor in quality-based assessments, such as avoiding major falls. This nursing home performed well in this area. Avoiding major falls is typically a good indicator that a place has reliable quality controls in place. Major falls can frequently be prevented if more nurses aids and better safety protocols are in place.

Long-term Care Quality

Grade: B-minus

This nursing home's next best category was long-term care. We awarded it a grade of B- in this area. This is basically a middle of the pack grade in this area. In determining our long-term care scores, we size up the personal care received by the nursing home's patients. One of the statistics we considered in addition to nursing hours is vaccinations. This nursing home provided the pneumonia vaccine to 92.531876 percent of its residents. On a more positive note, this place was able to limit hospitalizations. Indeed, it had less than one hospitalization per 1,000 long-term resident days, which is a remarkably low number.

Short-term Care Quality

Grade: D

This nursing home's worst category was short-term care, which is the last area we scored. For this category, we gave this nursing home a grade of D. Our short-term care scores are presumably more meaningful for those needing a nursing home for rehabilitation. Rehabilitation typically mandates additional skilled nursing services. This includes not only nursing, but also physical and occupational therapy, as well as other types of therapy. It appears that this nursing home was below average in two of the key staffing metrics we focus on. It provided fewer physical therapist and registered nurse hours per patient than most other facilities. The last measure we looked at in this category is the percentage of patients that eventually returned home from the facility. This nursing home struggled quite a bit in this metric as well, with just 3.6 percent of its residents returning home. This was quite a bit below average.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

Diversicare of Lake Highlands Quality Metrics

Minimizes Pressure Ulcers

Grade: A-minus

In Diversicare of Lake Highlands, 7.79% of Patients had Pressure Ulcers

This datapoint is an indication of the percent of long-term patients who have pressure ulcers or bed sores. We factor in this statistic in computing our nursing grades.

Minimizes Serious Falls

Grade: A-minus

In Diversicare of Lake Highlands, 3.33% of Patients had Serious Falls

This is a measure of the percentage of long-term residents who have sustained a fall which caused major injury. Falls can arise for a variety of reasons, but high rates of falls resulting in injuries may be an indicator of lower levels of patient supervision.

Minimizes Urinary Tract Infections

Grade: A-plus

In Diversicare of Lake Highlands, 1.51% of Patients had UTIs

This tells you the percent of residents who sustained a urinary tract infection. Urinary tract infections are routinely caused by facilities with lower levels of hygiene. Closer supervision minimizes the number of UTI's sustained by residents in a nursing home. Keep in mind that this datapoint is sometimes skewed by the fact that nursing homes have different reporting standards for these infections.

Appropriately Uses Anti-Psychotic Medication

Grade: B-minus

In Diversicare of Lake Highlands, 11.48% of Patients use Anti-Psychotic Medication

This measures the percent of long-term care residents taking antipsychotic medications. While antipsychotic drugs serve an important medical purpose, it is important to ensure these medications are being used appropriately. In some situations, high levels of antipsychotic drug use may indicate that a facility is using these medications to subdue residents.

Appropriately Uses Anti-Anxiety Medication

Grade: B-minus

In Diversicare of Lake Highlands, 22.56% of Patients use Anti-Anxiety Medication

This indicates the percent of residents given antianxiety drugs. Antianxiety medications are prescribed to residents experiencing depression or anxiety.

Managing Depression Among Residents

Grade: B-minus

In Diversicare of Lake Highlands, 4.81% of Patients

This indicates the percentage of residents exhibiting depressive symptoms. Higher rates of depression may reveal a lower level of care.

Appropriate Vaccine Usage

Grade: B-minus

In Diversicare of Lake Highlands, 94.64% of Patients

This indicates the percentage of residents that were administered the flu and pneumonia vaccines. High vaccination rates should be standard at this point.

Residents Maintain Autonomy

Grade: F

In Diversicare of Lake Highlands, 17.1% Percentage of Patients

This is the percent of patients who needed increased assistance with activities of daily living over time. Higher levels of needing for assistance with ADL's may be a sign of decline of a resident's well-being.

Ability to Keep Residents Mobile

Grade: B

In Diversicare of Lake Highlands, 16.36% Percentage of Residents

This tells you the percent of residents that remained mobile levels over time. Optimizing mobility is usually a great sign for residents' health.

Hospitalizations

Grade: B-minus

In Diversicare of Lake Highlands, 1.67 Hospitalizations per 1,000 resident days

This is the number of hospitalizations per thousand days of care. There is typically a correlation between staying out of the hospital and the overall quality of long-term care.

Short-term Care: Rehospitalizations

Grade: B

In Diversicare of Lake Highlands, 16.36 Percentage of Residents Rehospitalized

This datapoint is a measure of the number of rehospitalizations per thousand days of short-term patient care.

Short-term Care: ER Visits

Grade: A-minus

In Diversicare of Lake Highlands, 11.4 Percentage of Patients

This is the number of emergency room visits per thousand days of short-term patient care. There is generally a correlation between reduced emergency room visits and the overall quality of rehabilitation.

Short-term Care: Facilitates Functional Improvement

Grade: F

In Diversicare of Lake Highlands, 66.86% Percentage of Resident

This is the percent of short-term care patients who experienced functional improvements, such as with activities of daily living. High levels of autonomy with ADL's often correlates with successful rehabilitation services.

Scores for Dallas, TX

  • Overall Rating has a grade of B-minus
  • Nurse Rating has a grade of B-minus
  • Long-term Care Rating has a grade of B-minus
  • Short-term Care Rating has a grade of B-minus
  • Inspection Rating has a grade of A-minus

Looking for more options? Dallas, Texas has 34 other nursing homes

Nearby Hospitals

  • Texas Institute for Surgery at Presbyterian HospitAcute Care Hospitals 1.97 miles away7115 Greenville Avenue Suite 100 Dallas Texas 75231Proprietary(214) 647-5300
  • Texas Health Presbyterian Hospital DallasAcute Care Hospitals 2.2 miles away8200 Walnut Hill Lane Dallas Texas 75231Voluntary non-profit - Private(214) 345-6789
  • North Central Surgical Center LlpAcute Care Hospitals 2.47 miles away9301 North Central Expressway Suite 100 Dallas Texas 75231Voluntary non-profit - Other(214) 265-2810
  • City Hospital at White RockAcute Care Hospitals 2.79 miles away9440 Poppy Dr Dallas Texas 75218Proprietary(214) 324-6100
  • Medical City DallasAcute Care Hospitals 3.66 miles away7777 Forest Lane Dallas Texas 75230Proprietary(972) 566-6222
  • Baylor Scott and White Medical Center UptownAcute Care Hospitals 5.98 miles away2727 East Lemmon Avenue Building I Dallas Texas 75204Proprietary(214) 443-3000
  • Baylor University Medical CenterAcute Care Hospitals 6.31 miles away3500 Gaston Ave Dallas Texas 75246Voluntary non-profit - Church(214) 820-0111
  • Baylor Scott and White Heart and Vascular HospitalAcute Care Hospitals 6.45 miles away621 North Hall Street Dallas Texas 75226Proprietary(214) 820-0670

Nearby Dialysis

  • Davita Central Dallas Dialysis2.42 miles away9500 North Central Expressway Suite #102 Dallas Texas 75231Dialysis Stations: 16 (214) 739-3004
  • Dallas North Dialysis Center2.5 miles away11886 Greenville Ave Suite 100b Dallas Texas 75243Dialysis Stations: 12 (972) 918-0100
  • Walnut Hill Dialysis Center2.52 miles away9840 North Central Expressway Suite 340 Dallas Texas 75231CMS Rating: 3 stars Dialysis Stations: 24 (469) 232-5333
  • Us Renal Care North Dallas Dialysis2.81 miles away10740 N Central Expressway Suite 150 Dallas Texas 75231CMS Rating: 4 stars Dialysis Stations: 13 (469) 518-6772
  • Usrc East Dallas, LLC2.9 miles away11255 Graland Rd. Suite 1160 Dallas Texas 75218Dialysis Stations: 5 (214) 273-2649
  • Usrc Royal Central, LLC3.25 miles away11343 N Central Expy Dallas Texas 75243Dialysis Stations: 13 (469) 862-9991
  • Town Gate Dialysis Center4.16 miles away1901 Northwest Hwy Suite 210 Garland Texas 75041CMS Rating: 2 stars Dialysis Stations: 36 (972) 278-2014
  • Tolowa Dialysis, LLC5.02 miles away800 N Shiloh Road Garland Texas 75042Dialysis Stations: 21 (972) 276-7961