Desert Haven Care Center
2645 East Thomas Road, Phoenix AZ 85016 · (602) 956-8000 · 69.73% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Reese
Desert Haven Care Center is in Phoenix, Arizona. The city offers many options. This nursing home was given an overall grade of C, which is a middle of the pack score. Based on our assessment, this nursing home ought to meet the needs of many people. More information on this facility's category grades is available below. Its best category was long-term care, which is addressed in the next paragraph.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 115 Beds
CCRC :
For profit - Limited Liability company
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Long-term Care Quality
This place fared well in the area of long-term care. We awarded it a grade of A- for that area. This helped its overall profile. Nursing homes that receive this kind of grade in this category tend to provide consistent 24/7 care to make sure residents are kept in good health. In addition to considering the amount of care provided by nurses aids and other staff, we also looked at the percentage of residents vaccinated against pneumonia. This facility provided the vaccine to 98.4326 percent of its patients, which is an impressive figure. Pneumonia is often a life threatening health condition for nursing home patients so we like it when a facility does not take any chances. Lastly, this facility was able to limit hospitalizations. In fact, it had only 0 hospitalizations per 1,000 long-term resident days, which is an impressively low number.
Facility Inspections
In addition, this nursing home also excelled in the area of inspections, where it earned an A-. Few nursing homes performed as well in this area. Inspection grades are tied to several pieces of information located in the a nursing home's recent inspections. Facilities that receive favorable grades in this area have very few deficiencies on their reports. Most importantly, these places should not have any severe deficiencies which are associated with endangerment of patients. This nursing home was assessed 3 deficiencies on its inspection report, but fortunately none were considered severe. This means that the government inspectors didn't consider any of these deficiencies to be an immediate threat to patient safety or health. Finally, this facility had no substantiated complaints this year from residents, which is always a good sign.
Nurse Quality
Another strength of this facility is its favorable grade in nursing. We gave them one of our better scores in that area, with a grade of D. Nursing scores are mostly based on a nursing home's nurse staffing. With a meager 3.2 hours of nursing care per resident per day, this facility's nurse staffing levels were significantly below the national average. Lastly, we also looked at a few quality-based metrics in calculating our nursing ratings. This nursing home was above average in two of the statistics we considered, with good scores for minimizing its residents' major falls and pressure ulcers. These metrics are generally reliable indicators of the quality of nursing care available.
Short-term Care Quality
The final area we analyzed was short-term care, which is a low point for this nursing home. We awarded this facility a grade of D for our short-term care category. Short-term care grades are meaningful for prospective residents seeking rehabilitation. Rehabilitation usually mandates more highly-skilled nursing services. Skilled nursing means a broad range of services, spanning from registered nurses to physical and occupational therapists, as well as other types of therapy. Not surprisingly, we found that this nursing home provides far less physical therapist and registered nurse hours per resident than the average facility. The last metric we assessed in this area is the number of patients that who were able to eventually return home from the facility. This facility struggled quite a bit in this area as well, with just 0 percent of its patients returning home.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Desert Haven Care Center Quality Metrics
Minimizes Pressure Ulcers
This statistic indicates the percentage of long-term patients who suffered from pressure ulcers or bed sores. We use this statistic in calculating our nursing grades.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This measures the percent of long-term care residents who experienced a fall which resulted in severe injury. This is one of the statistics we use in calculating our nursing ratings.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This is the percentage of residents who suffered from a urinary tract infection. These infections are linked to inadequate hygiene.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This statistic is a measure of the percentage of long-term residents who were given antipsychotic drugs. Increased usage of these drugs may suggest a facility is using these drugs to control patient behavior in situations where such medications aren't medically indicated. However, some nursing homes may need to rely on these medications due to an increased number of residents suffering from dementia.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This metric measures the percent of long-term patients who were administered antianxiety drugs. These drugs are generally given to residents suffering from anxiety and depression.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This tells you the percent of patients exhibiting signs of depression.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This indicates the percentage of residents that were given the flu and pneumonia vaccines. High vaccination rates should be demanded by residents.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This is the percentage of patients that needed increased assistance with activities of daily living over time. Higher levels of needing for assistance with activities of daily living could be a sign of the decline of a resident's health.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This datapoint is a measure of the percentage of long-term stay patients who retained mobility levels.
Percentage of Residents
Higher is Better
Short-term Care: Rehospitalizations
This is a measure of the number of times residents are rehospitalized per thousand days of short-term resident care.
Percentage of Residents Rehospitalized
Lower is Better