Delhaven Manor

While we gave this nursing home a poor overall grade, we actually awarded it a fairly respectable grade in the area of inspections, where it received a B-. This was quite a bit better than its other category grades. Inspection grades account for several factors included in a facility's inspection report. One of the most important criteria we weigh heavily is the number and severity of deficiencies. Although this facility had a few deficiencies on its inspection report, none of them were major deficiencies based on CMS' deficiency scale. A few minor deficiencies aren't the end of the world.

The next most favorable area we awarded this nursing home in any category came in the area of short-term care, where we gave it a grade of B-. In the area of short-term care, we seek to evaluate measures of a nursing home's rehabilitation. We assess a nursing home's skilled nursing services, including those performed by registered nurses and various therapists. We were surprised to find that this place was below average in the two key staffing areas we looked at. The facility supplied fewer registered nurse and physical therapist hours per resident than most other facilities. It is important to determine whether this is adversely impacting the quality of care. The last datapoint we considered in this category is the number of patients that ultimately returned home from the facility. We found that just 0 percent of this nursing home's residents returned home. Unfortunately, this was below the national average.

This nursing home actually received a decent grade in the area of nursing as well. We awarded it a grade of C for that category, which is not a bad score. Our nursing grade assesses many datapoints, however, the main one is the quantity of nurse hours spent with patients. This facility provided just 0.3 hours of nursing care per resident per day. This is a relatively low total compared to most other facilities. Lastly, despite not having the most impressive total nursing hours per resident, this place performed admirably in the metric of preventing major falls. This is typically a reliable indicator that a facility has quality controls in place.

Moving on to our next area, we gave this facility a grade of D for our long-term care category. This was the nursing home's worst category grade. Long-term care scores of this caliber generally are a bad sign for the quantity and quality of care provided by nurses and aids. In addition to assessing the quantity of care provided by nurses and other staff, we also looked at the percentage of residents vaccinated for pneumonia. This facility provided the vaccine to 84.9315 percent of its patients. This is several points less than what we were hoping for. To our surprise, this facility was actually able to limit hospitalizations. With just 0.04 hospitalizations per one thousand long-term resident days, this facility had less hospitalizations than the majority of nursing homes. This was its best feature in this category.