Cypress Glen Retirement Commun

Cypress Glen Retirement Commun is located in Greenville, North Carolina, a city with a total of 108,695 people. This facility is among the highest-graded facilities we found. In fact, it received our absolute highest grade. This nursing home turned out to be one of the better facilities in Greenville, which boasts a strong selection of nursing homes. Headlining this facility's exemplary report card is its inspection rating, which is addressed in the next paragraph.

In addition to being a first rate nursing home overall, this facility also excelled in our inspections category, where it received an A+. Few nursing homes performed as well in this area. Inspection scores are based on many items located in the a nursing home's recent inspection reports. Nursing homes that receive favorable grades in this category tend to have very few deficiencies on those reports. Most importantly, these facilities generally do not have any severe deficiencies which are associated with endangerment of patients. Fortunately, although this nursing home had some minor dings on its government inspection report, it had no severe deficiencies. Severe deficiencies are those found in categories G, H, I, J, K and L. This tells you the government inspectors didn't consider any of the deficiencies on this facility's report to pose an imminent threat to patient health or safety. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Adding to its high-end resume, this facility also excelled in our short-term care area. In fact, we gave it a grade of A in the category. In crafting these short-term care scores, we assess the facility's skilled nursing services, including those performed by registered nurses, occupational therapists, physical therapists and other types of therapists. The goal is to formulate a scale for sizing up the rehabilitation services of different nursing homes. This place excelled at the highest level in the two key staffing areas we looked at. It provided about 50% more care from physical therapists and registered nurses than the average nursing home. Lastly, we looked at the percentage of residents who ultimately returned home from this nursing home. On top of excelling in the area of physical therapy hours, we found that it performed as well as just about any facility in the country in this area with 58.8 percent of its patients returning home. Most nursing homes are below 50 percent in this metric.

This facility also was dominant in the area of long-term care, where it received a score of A. Very few facilities received a better grade in this category. Nursing homes that receive this type of score in this category tend to provide consistent around the clock care to ensure patients are well cared for. Once we assessed the quantity of care provided by nurses aids and other staff, we then looked at the nursing home's vaccination records. It does not look like this facility submitted vaccination data. Clearly, this facility is doing something right in this area as it was able to keep its residents out of the hospital. It had less than one hospitalization per 1,000 long-term resident days, which is a remarkably low number.

In the final area, we gave this nursing home a grade of A+ for its nursing score. This rounded out a very impressive report card. When calculating a nursing home's nursing rating, we assess the quantity of hours nurses commit to patients as well as the skill levels of those nurses. This facility provided 4.8 hours of nursing care per resident daily, which is among the higher figures in the country. A significant portion of those hours were provided by registered nurses, which are one of the most skilled levels of nurses. We were very impressed by both of these figures. On top of providing high levels of care, this place also excelled in the quality measures we assessed. It performed as well as any nursing home in the nation when it comes to minimizing its residents' pressure ulcers and major falls.