Crystal Creek at Preston Hollow

Crystal Creek at Preston Hollow is located in the large metropolitan area of Dallas, Texas. With an overall grade of A+, this nursing home is without a doubt a top-shelf nursing home. This turned out to be substantially better than many of the facilities in Dallas. Finally, this is a very consistent nursing home with consistently strong ratings in each of the major categories. More information about these categories is available below.

We also found that this facility excelled in our long-term care rating. We gave them an impressive grade of A+ in this area. Nursing homes that do well in this category typically are well-staffed and offer extensive hands on care to residents. Once we assessed the amount of care provided by nurses and other staff, we then looked at the facility's vaccination records. This facility vaccinated 100 percent of its residents for pneumonia. Vaccines are vital to keeping patients out of the hospital. Lastly, this nursing home was able to limit hospitalizations. In fact, it had less than one hospitalization per one thousand long-term resident days, which is a remarkably low figure.

Adding to this facility's impressive resume, we awarded this nursing home a grade of A for our inspections rating. Inspection ratings account for several factors included in a facility's inspection report. One key criteria we rely on is the number and severity of deficiencies. Places with higher grades in this area typically have very few severe deficiencies. Fortunately, although this place had some minor dings on its report, it had no severe deficiencies. Severe deficiencies are those found in categories G, H, I, J, K and L. This tells you that the inspectors did not deem any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

This nursing home also received a very impressive nursing grade. In that area, we awarded this facility a grade of A. We weighed the licensure of nurses at the nursing home, in addition to the quantity of hours those nurses spent with patients, in computing our rating in this area. This nursing home provides 0 hours of nursing care per resident per day. Finally, we also looked at some nursing quality measures in determining our nursing grades. This place performed very well when it comes to avoiding pressure ulcers and major falls. We consider these areas to be good indicators of the quality of nursing care.

The final area we rated was short-term care, where this facility received an A. This rounded out a first-rate profile. Not many nursing homes received an A- or better in each of our categories. Our short-term care scores are based on a facility's quantity of skilled highly skilled professionals. This includes a wide scope of nursing services, spanning from registered nurses to physical and occupational therapists, in addition to other forms of therapy. Unfortunately, it doesn't look like this nursing home provided information on registered nurse or physical therapist staffing. Lastly, we considered the number of residents who were able to return to the community from this nursing home. This proved to be a real strength for this nursing home. We found that it outperformed the vast majority of facilities in the nation in this area with 66.2 percent of its residents returning home.