Crystal Creek at Preston Hollow: Nursing Home OverviewSkip to content

Crystal Creek at Preston Hollow

  • Nursing Home
  • Assisted Living
  • Memory Care

Updated Aug 1, 2023 by Nick Lata

Historical Rating
Grade: A
Oct 18: ANov 18: ADec 18: AJan 19: A+Feb 19: A+May 19: A+Jun 19: A+Jul 19: A+Aug 19: A+Sep 19: A+Jan 20: A+Mar 20: A+Apr 20: A+May 20: A+Jun 20: A+Jul 20: A+Aug 20: A+Sep 20: AOct 20: A+Nov 20: A+Jan 21: A+Feb 21: A+Mar 21: AApr 21: BMay 21: BJun 21: BJul 21: A-Aug 21: A-Sep 21: A-Oct 21: B+Nov 21: B+Jan 22: A-Feb 22: A-Mar 22: A-Apr 22: B+May 22: B+Jun 22: B+Aug 22: A-Sep 22: A-Oct 22: A-Nov 22: A-Jan 23: B+Feb 23: B+Mar 23: B+Apr 23: A-Jun 23: A-Jul 23: A-Aug 23: A
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Crystal Creek at Preston Hollow's website

11409 N Central Expwy,
Dallas TX 75243

(214) 363-5100

36.66% estimated occupancy 1

Crystal Creek at Preston Hollow is in Dallas, Texas. This city is among the most populated metropolitan areas in the country with has a population of 1,263,321 people. This is an A rated facility. This facility received one of the highest scores that we offer. A score in this range requires superb marks across the board. Even with Dallas having 34 nursing homes available, this nursing home managed to stand out as a quality selection. If you look below, you can see this place's category scores, which are also impressive.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Secure Memory Care 
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Medical Transportation
  • Speech Therapy
  • IV Antibiotic Therapy
  • Dentistry
  • Wound Care
  • Occupational Therapy
  • Tracheotomy Care
  • Podiatry
  • Mental Health
  • Physical Therapy
  • Nutritional Counseling
  • Pharmacy
  • Laboratory
  • X-Ray
  • Recreational Therapy
  • Pain Management
  • Optometry
  • Orthopedic Rehabilitation

Awards

Best Nursing Home in Texas badge

Best Nursing Home in Texas Awards 2019

Best Nursing Home in Dallas, Texas badge

Best Nursing Home in Dallas, Texas Awards 2019

Top Nursing Home in Texas badge

Top Nursing Home in Texas Awards 2020

Top Nursing Home in Texas badge

Top Nursing Home in Texas Awards 2021

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
Less:
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Facility Inspections

Grade: A

With an overall grade this high, it should come as no surprise that this facility excelled in the area of inspections, where it earned an A. Our inspection scores are based on pieces of information found on the a nursing home's recent inspection reports. Facilities that receive favorable grades in this category have very few deficiencies on their reports. Most importantly, these facilities should not have any severe deficiencies which are associated with risks to patient safety. Fortunately, although this place had some minor dings on its inspection report, it had no severe deficiencies. Severe deficiencies are those found in categories G through L. This means that the inspectors didn't deem any of the deficiencies on this facility's report to pose an imminent threat to patient health or safety. A few minor deficiencies are not something to panic about.

Short-term Care Quality

Grade: A

To complement its high-end accomplishments in other areas, we awarded this facility a grade of A for its short-term care score. Our short-term care ratings are arguably most important for those requiring rehabilitation from their nursing home. Rehabilitation typically utilizes higher levels of highly-skilled nursing services. Skilled nursing means not only nursing, but also physical and speech therapy, as well as other forms of therapy. Fortunately, it appear that this nursing home has registered nurses on staff. Not all facilities employs these types of nurses. However, according to the data this nursing home provided, they do not appear to employ physical therapists. Finally, we considered the percentage of residents who were able to return to the community from this nursing home. We found that 6.7 percent of this facility's residents returned home.

Nurse Quality

Grade: A-minus

We also wanted to emphasize the fact that this facility received an impressive grade of A- in our nursing category. Our nursing score is largely tied to the nursing home's level of nurse staffing. This nursing home averages 0.5 hours of nursing care per resident per day. Finally, our nursing grades also factor in quality-based assessments, such as avoiding major falls. This nursing home performed well in this area. Avoiding major falls is typically a good indicator that a nursing home has reliable quality controls in place. Major falls can generally be prevented if more nurses aids and better safety protocols are in place.

Long-term Care Quality

Grade: B

The final category we assessed is this facility's worst category. However, even its weakest link would be a highlight for most nursing homes. We gave it a favorable grade of B in our long-term care category. If you are looking for services other than short-term rehabilitation, you should take a close look at each nursing home's long-term care scores. One of the data points we considered in addition to nurse's aid hours is vaccines. It does not appear that this nursing home provided information about vaccinations. Clearly, this facility is doing something right in this area as it also excelled at keeping its residents out of the hospital. In fact, it had only 0 hospitalizations per one thousand long-term resident days, which is a remarkably low figure.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Crystal Creek at Preston Hollow Quality Metrics

Appropriate Vaccine Usage

Grade: F

In Crystal Creek at Preston Hollow, 28.26% of Patients

This metric is a measure of the percent of long-term stay patients who were vaccinated against pneumonia and flu.

Short-term Care: ER Visits

Grade: B

In Crystal Creek at Preston Hollow, 11.96% of Patients

This metric tracks the number of times residents are sent to the emergency room per 1,000 days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: F

In Crystal Creek at Preston Hollow, 25.66% of Resident

This tells you the percentage of short-term stay residents who experienced functional improvements, such as with activities of daily living. Higher levels of independence with ADL's typically correlates with superior rehabilitation services.

Scores for Dallas, TX

  • Overall Rating has a grade of B-minus
  • Nurse Rating has a grade of B-minus
  • Long-term Care Rating has a grade of B-minus
  • Short-term Care Rating has a grade of B-minus
  • Inspection Rating has a grade of A-minus

Looking for more options? Dallas, Texas has 33 other nursing homes

Nearby Hospitals

  • Medical City DallasAcute Care Hospitals 0.33 miles away7777 Forest Lane Dallas Texas 75230Proprietary(972) 566-6222
  • Texas Health Presbyterian Hospital DallasAcute Care Hospitals 1.55 miles away8200 Walnut Hill Lane Dallas Texas 75231Voluntary non-profit - Private(214) 345-6789
  • Texas Institute for Surgery at Presbyterian HospitAcute Care Hospitals 2.03 miles away7115 Greenville Avenue Suite 100 Dallas Texas 75231Proprietary(214) 647-5300
  • North Central Surgical Center LlpAcute Care Hospitals 2.06 miles away9301 North Central Expressway Suite 100 Dallas Texas 75231Voluntary non-profit - Other(214) 265-2810
  • City Hospital at White RockAcute Care Hospitals 6.07 miles away9440 Poppy Dr Dallas Texas 75218Proprietary(214) 324-6100
  • Dallas Medical CenterAcute Care Hospitals 6.08 miles away7 Medical Parkway Dallas Texas 75234Proprietary(972) 247-1000
  • Methodist Hospital for SurgeryAcute Care Hospitals 6.48 miles away17101 Dallas Parkway Addison Texas 75001Proprietary(469) 248-3900
  • Baylor Scott and White Medical Center UptownAcute Care Hospitals 7.08 miles away2727 East Lemmon Avenue Building I Dallas Texas 75204Proprietary(214) 443-3000

Nearby Dialysis

  • Usrc Royal Central, LLC0.17 miles away11343 N Central Expy Dallas Texas 75243Dialysis Stations: 13 (469) 862-9991
  • Us Renal Care North Dallas Dialysis0.73 miles away10740 N Central Expressway Suite 150 Dallas Texas 75231CMS Rating: 4 stars Dialysis Stations: 13 (469) 518-6772
  • Dallas North Dialysis Center1.17 miles away11886 Greenville Ave Suite 100b Dallas Texas 75243Dialysis Stations: 12 (972) 918-0100
  • Walnut Hill Dialysis Center1.59 miles away9840 North Central Expressway Suite 340 Dallas Texas 75231CMS Rating: 3 stars Dialysis Stations: 24 (469) 232-5333
  • Davita Central Dallas Dialysis1.84 miles away9500 North Central Expressway Suite #102 Dallas Texas 75231Dialysis Stations: 16 (214) 739-3004
  • Renal Center of North Dallas, LLC2.21 miles away6190 Lbj Freeway Building 2 Suite 701 Dallas Texas 75240Dialysis Stations: 16 (972) 789-0192
  • Davita Preston Dialysis2.54 miles away13340 Preston Rd Dallas Texas 75240Dialysis Stations: 17 (972) 980-4361
  • Liberty Dialysis - Richardson5.3 miles away1621 North Central Expressway Suite 200 Richardson Texas 75080CMS Rating: 4 stars Dialysis Stations: 17 (972) 907-1480