Crosswinds Health and Rehabilitation Center

While we were not high on this facility overall, we gave it a grade of B- for long-term care. This score is better than the nursing home's overall grade. Our long-term care grade assesses a facility's assistance with daily living rather than the skilled therapy and healthcare services that are critical to a rehabilitation facility. After considering the volume of care provided by nurses, we then looked at the nursing home's vaccination statistics. We were optimistic to find that this nursing home vaccinated 100 percent of its patients against pneumonia. This nursing home also excelled at keeping its residents out of the hospital. It had only 0.01 hospitalizations per 1,000 long-term resident days, which is a remarkably low figure.

We also gave this facility a respectable grade in the area of short-term care, where we awarded it a grade of C. Our short-term care scores are believed to be more meaningful for those requiring a nursing home for rehabilitation. Rehabilitation generally utilizes higher levels of highly-skilled nursing. Skilled nursing means not only nursing services, but also physical and occupational therapy, as well as other forms of therapy. We were surprised to find that this nursing home was below average in the two key staffing areas we focus on. The facility offered fewer physical therapist and registered nurse hours per resident than most other nursing homes. It is important to determine whether this also correlates to a lower quality of care. Lastly, we assessed the percentage of patients who were able to return to the community from this nursing home. We found that 0 percent of this facility's residents returned home. At most nursing homes, closer to half of their patients are able to return home so this figure is below average.

We awarded this facility a respectable grade in the area of nursing as well, with a grade of C. Our nursing grade is mostly associated with the facility's level of nurse staffing. This nursing home averages just 0.3 hours of nursing care per resident per day. This is a very low figure. Lastly, we also assessed some nursing quality measures. While this nursing home got docked a bit for its nursing hours, it actually excelled in some of these quality-based measures. With less than five percent of its residents sustaining pressure ulcers, it performed very well in this metric. This is generally a good indicator of quality nursing care. Pressure ulcers can often be avoided by providing better nursing care, such as having a protocol of turning patients at least once a day.

The last category we assessed is inspections. The facility received a grade of C in this category. Our inspection scores weigh a host of factors found on a facility's inspection report. One of the most important criteria we look at is the number and severity of deficiencies. This facility was assessed 2 deficiencies on its government inspection report, but none were category G through L deficiencies. This indicates that the government inspectors didn't consider any of the deficiencies to present an imminent danger to resident health or safety. Unfortunately, we also need to draw your attention to the fact that this facility received significant government fines in recent years.