Crossroads Care Center of Fond Du Lac

While we were not very complementary of this nursing home's overall grade, it actually received a very impressive inspection report this year. In fact, it received an excellent inspection report this year. As a result, it earned one of our highest scores in that category with an A-. Perhaps the most critical factor we consider in calculating our inspection scores is deficiencies. Deficiencies are found on a facility's inspection reports. It is generally in your best interest to avoid nursing homes that have a long list of deficiencies. Fortunately, although this facility had some minor dings on its government inspection report, it had zero severe deficiencies. Severe deficiencies are those found in categories G through L. This means the inspectors didn't deem any of the deficiencies on this facility's report to pose an imminent threat to patient health or safety. A few minor deficiencies aren't necessarily the end of the world.

This facility's next best category came in the area of short-term care. In that category, we gave this facility a C. In the area of short-term care, we seek to assess indicators of a facility's rehabilitation. We assess a facility's skilled nursing services, such as the ones performed by registered nurses and physical, occupational and other therapists. Unfortunately, this place was below average in terms of its number of registered nurse and physical therapy hours provided to its residents based on the measures we assessed. The critical question is whether this adversely impacted quality of care. The final metric we considered in this area is the percentage of residents that eventually returned home from the nursing home. We found that just 0 percent of this nursing home's residents returned home. Unfortunately, this was below average.

We awarded this facility a respectable grade in the area of nursing as well, with a grade of C. In computing our nursing grades, we assess both the number of hours nurses spend with residents and the training levels of the nurses. This nursing home provides 0.3 hours of nursing care per patient per day. This is a much lower figure than we are used to seeing. Despite having low quantities of nursing care, this facility surprisingly fared better in some of the quality measures we looked at. It performed well in the area of avoiding pressure ulcers and major falls. Many consider these areas to be measures of the quality of nursing care. In some cases, the quality of nursing care is just as important as the quantity of hours of care offered.

The last category we scored was long-term care. It received a lowly F in this area, which is a rock bottom score. If you are looking for anything other than rehabilitation, you should take a close look at each nursing home's long-term care grades. After looking at the amount of care provided by nurses aids and other staff, we next considered the facility's vaccination data. We were pleased to learn that this nursing home vaccinated 97.82609 percent of its residents against pneumonia. Surprisingly, this nursing home was able to limit hospitalizations. With only 0 hospitalizations per one thousand long-term resident days, this facility had less hospitalizations than many nursing homes. Sadly, a few of its other scores in the category were not as favorable as these.