Cross Country Healthcare Center

While this place's overall grade was as bad as it gets, it actually didn't perform terribly in the area of inspections. In fact, we awarded it a B- for that category, which is one of our better scores. Inspection scores weigh several factors, including deficiencies, substantiated complaints and federal fines. You can find more information about each of these factors by reviewing copies of nursing homes' inspection reports. This nursing home was hit with 7 deficiencies on its inspection report, but none of the deficiencies were considered to be severe deficiencies. This indicates that the inspectors did not consider any of the deficiencies to create an immediate threat to resident safety or health. Finally, CMS flagged this nursing home for possible abuse or neglect. This is not what you want to see. We advise you to direct your search elsewhere.

Unfortunately, this nursing home only earned a grade of D for its long-term care score, which was actually one of its more respectable category grades. Facilities that receive this type of grade in this category may not provide the type of consistent 24/7 care that some other facilities provide. On top of assessing the volume of care provided by aids and other staff, we looked at the number of residents vaccinated against pneumonia. We were a bit bothered by the fact that this nursing home gave the vaccine to a relatively low 72.807014 percent of its patients. To our surprise, this facility was actually decent at keeping its patients out of the hospital. Indeed, it had just 0.02 hospitalizations per 1,000 long-term resident days. This was its best feature in this category.

Additionally, we gave this facility an F in the category of short-term care. Our short-term care ratings are arguably more important for those in need of rehabilitation services. Rehabilitation usually requires more skilled nursing. This includes not just nursing, but also physical and occupational therapy, as well as other forms of therapy. Not surprisingly, we found that this place offers significantly less registered nurse and physical therapist hours per resident than a typical facility. Finally, we assessed the percentage of patients that were able to return home from this nursing home. This nursing home didn't fare well here either. In fact, we found that just 0 percent of this facility's patients were able to return home. This figure was quite a bit off the national average.

The next category we looked at was nursing. Unfortunately, we gave it a lowly F for this category, which is a poor grade. Our nursing rating is based on several components, however, the main one is the level of nurse hours spent with patients. This nursing home provides 0.3 hours of nursing care per resident per day. This is a much lower figure than we are used to seeing. Lastly, we also assessed some nursing quality-based metrics in calculating our nursing ratings. This facility performed well in terms of avoiding major falls and pressure ulcers.