Cross Country Healthcare Center

While this nursing home's overall grade was as bad as it gets, it actually didn't perform terribly in the area of inspections. In fact, we awarded it a B- for that category, which is one of our better scores. We take several aspects of a facility's inspection report into consideration in determining these inspection ratings. One critical factor is health deficiencies. It should be noted that the severity of deficiencies is usually more important than the quantity of deficiencies, as some are relatively insignificant. While this facility had a few minor dings on its report, it had no severe deficiencies. Severe deficiencies are ones labeled as categories G, H, I, J, K and L. This tells you CMS didn't deem any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. Finally, this facility was cited by CMS for possible abuse or neglect. We would not recommend this facility under any circumstance.

Turning to the area of short-term care, this facility was awarded a grade of just D in that area. Sadly, this wound up being one of its better grades. With our short-term care rating, we seek to craft a valuable barometer for rehabilitation. In doing so, we look at a nursing home's offerings of skilled nursing services, including both registered nurses and physical therapy, as well as occupational therapy. Given its poor grade in this category, we were not surprised to find that this facility provided far fewer registered nurse hours per resident than most other nursing homes. Lastly, we considered the number of patients who ultimately returned home from this facility. This facility didn't fare well in this area. In fact, we found that just 0 percent of this facility's residents were able to return home. This figure was quite a bit off the national average.

We gave this facility a grade of just D for our nursing rating. When calculating a facility's nursing rating, we assess the number of hours nurses spend with residents and the levels of training of the nurses. This nursing home provided just 3.1 hours of nursing care per resident per day. This is well below average. To pair with its below average totals in the area of nursing hours per patient, this nursing home had poor marks in several of the quality-based metrics we looked at in determining our nursing scores. For starters, we looked at the percent of patients having falls which led to serious injury. This place was at more than 150 percent of the national average in this statistic. This is alarming in light of the fact that so many falls could likely be avoided with better nursing care. This ended up sealing the facility's fate of receiving a poor nursing score.

Switching gears to the last category, we awarded this facility a grade of D for our long-term care category. This was the nursing home's weakest category score. Facilities that receive this type of grade in long-term care may not provide the kind of consistent around the clock care that some other facilities offer. Once we looked at the quantity of care provided by aids and other staff, we turned to the facility's vaccination data. Candidly, we were a bit concerned this nursing home vaccinated 71.62162 percent of its residents against pneumonia, which happens to be quite a bit below what we expected. To our surprise, this facility was actually able to limit hospitalizations. With only 1.51 hospitalizations per one thousand long-term resident days, this nursing home had less hospitalizations than many nursing homes. This is its best feature in this category.