Cross Country Healthcare Center

Part of the reason this turned out to be a decent nursing home is it received a very favorable nursing grade. Its nursing score ended up being its best category. In this area, we awarded this facility a B+. We assessed the qualifications of nurses at the nursing home, as well as the quantity of hours those nurses spent with patients, in calculating our score in this category. This nursing home provides 0.3 hours of nursing care per resident per day. Finally, we also looked at some nursing quality-based metrics in determining our nursing grades. This nursing home performed very well in terms of minimizing its residents' major falls and pressure ulcers. We consider these areas to be good indicators of the quality of nursing care.

This nursing home actually received a solid government inspection report this year as well, with few major dings from the applicable government inspectors. As a result, it earned one of our better scores in that category with a B-. These inspection ratings weigh several factors, including deficiencies and federal fines. You can learn more about each of these issues by obtaining copies of nursing homes' inspection reports. This facility was assessed 7 deficiencies on its inspection report, but we were relieved to see that none of the deficiencies were considered to be severe. This tells you that the government inspectors didn't deem any of these deficiencies to cause an immediate threat to resident safety or health. Keep in mind that deficiency-free inspection reports are uncommon in this industry.

This nursing home's next most favorable area was long-term care. We gave it a B- in this area. This is essentially a middle of the road grade in this category. In a long-term care environment, the primary goal is to maintain patients' quality of life and keep them safe. On top of looking at the quantity of care provided by nurses and other staff, we also looked at the number of residents vaccinated against pneumonia. This nursing home gave the vaccine to 100 percent of its residents. This facility keeps its residents out of the hospital. In fact, it had only 0.02 hospitalizations per one thousand long-term resident days, which is a remarkably low number.

Switching gears to our fourth area, this nursing home was given a C in short-term care, which is a decent rating. Our short-term care grade is commonly used to score a facility's rehabilitation services. In order to have highly rated rehabilitation services, nursing homes generally must feature higher levels of highly skilled nursing services. These types of services include registered nurses, physical therapists, speech therapists and other highly skilled individuals. Unfortunately, it doesn't look like this nursing home submitted information about its staffing of registered nurses or physical therapists. Finally, we assessed the number of patients who were able to return to the community from this facility. We found that 0 percent of this facility's residents returned home. At most facilities, closer to half of their patients are able to return home so this figure is below average.