Cross Care Center is located in the densely populated metropolitan area of Jacksonville, Florida with a population of 810,498 people. With an overall score of B, this appears to be a fine nursing home. Even in a city of 31 nursing homes, this nursing home looks like a respectable selection. The best aspect of this facility's strong profile is its inspection grade. Inspection grades are discussed in the next section

Additional Details:

Accepts Medicare 1 : TrueA checkmark indicating true.

Accepts Medicaid 1 : 120 Beds TrueA checkmark indicating true.

CCRC : FalseUsed to indicate false.

For profit - Corporation

Resident Council: TrueA checkmark indicating true.

Family Council: TrueA checkmark indicating true.

Medical Staff Hours Per Patient (2019)

Less:
More:
January
January 1, 2019January 2, 2019January 3, 2019January 4, 2019January 5, 2019January 6, 2019January 7, 2019January 8, 2019January 9, 2019January 10, 2019January 11, 2019January 12, 2019January 13, 2019January 14, 2019January 15, 2019January 16, 2019January 17, 2019January 18, 2019January 19, 2019January 20, 2019January 21, 2019January 22, 2019January 23, 2019January 24, 2019January 25, 2019January 26, 2019January 27, 2019January 28, 2019January 29, 2019January 30, 2019January 31, 2019
February
February 1, 2019February 2, 2019February 3, 2019February 4, 2019February 5, 2019February 6, 2019February 7, 2019February 8, 2019February 9, 2019February 10, 2019February 11, 2019February 12, 2019February 13, 2019February 14, 2019February 15, 2019February 16, 2019February 17, 2019February 18, 2019February 19, 2019February 20, 2019February 21, 2019February 22, 2019February 23, 2019February 24, 2019February 25, 2019February 26, 2019February 27, 2019February 28, 2019
March
March 1, 2019March 2, 2019March 3, 2019March 4, 2019March 5, 2019March 6, 2019March 7, 2019March 8, 2019March 9, 2019March 10, 2019March 11, 2019March 12, 2019March 13, 2019March 14, 2019March 15, 2019March 16, 2019March 17, 2019March 18, 2019March 19, 2019March 20, 2019March 21, 2019March 22, 2019March 23, 2019March 24, 2019March 25, 2019March 26, 2019March 27, 2019March 28, 2019March 29, 2019March 30, 2019March 31, 2019
April
April 1, 2019April 2, 2019April 3, 2019April 4, 2019April 5, 2019April 6, 2019April 7, 2019April 8, 2019April 9, 2019April 10, 2019April 11, 2019April 12, 2019April 13, 2019April 14, 2019April 15, 2019April 16, 2019April 17, 2019April 18, 2019April 19, 2019April 20, 2019April 21, 2019April 22, 2019April 23, 2019April 24, 2019April 25, 2019April 26, 2019April 27, 2019April 28, 2019April 29, 2019April 30, 2019
May
May 1, 2019May 2, 2019May 3, 2019May 4, 2019May 5, 2019May 6, 2019May 7, 2019May 8, 2019May 9, 2019May 10, 2019May 11, 2019May 12, 2019May 13, 2019May 14, 2019May 15, 2019May 16, 2019May 17, 2019May 18, 2019May 19, 2019May 20, 2019May 21, 2019May 22, 2019May 23, 2019May 24, 2019May 25, 2019May 26, 2019May 27, 2019May 28, 2019May 29, 2019May 30, 2019May 31, 2019
June
June 1, 2019June 2, 2019June 3, 2019June 4, 2019June 5, 2019June 6, 2019June 7, 2019June 8, 2019June 9, 2019June 10, 2019June 11, 2019June 12, 2019June 13, 2019June 14, 2019June 15, 2019June 16, 2019June 17, 2019June 18, 2019June 19, 2019June 20, 2019June 21, 2019June 22, 2019June 23, 2019June 24, 2019June 25, 2019June 26, 2019June 27, 2019June 28, 2019June 29, 2019June 30, 2019
July
July 1, 2019July 2, 2019July 3, 2019July 4, 2019July 5, 2019July 6, 2019July 7, 2019July 8, 2019July 9, 2019July 10, 2019July 11, 2019July 12, 2019July 13, 2019July 14, 2019July 15, 2019July 16, 2019July 17, 2019July 18, 2019July 19, 2019July 20, 2019July 21, 2019July 22, 2019July 23, 2019July 24, 2019July 25, 2019July 26, 2019July 27, 2019July 28, 2019July 29, 2019July 30, 2019July 31, 2019
August
August 1, 2019August 2, 2019August 3, 2019August 4, 2019August 5, 2019August 6, 2019August 7, 2019August 8, 2019August 9, 2019August 10, 2019August 11, 2019August 12, 2019August 13, 2019August 14, 2019August 15, 2019August 16, 2019August 17, 2019August 18, 2019August 19, 2019August 20, 2019August 21, 2019August 22, 2019August 23, 2019August 24, 2019August 25, 2019August 26, 2019August 27, 2019August 28, 2019August 29, 2019August 30, 2019August 31, 2019
September
September 1, 2019September 2, 2019September 3, 2019September 4, 2019September 5, 2019September 6, 2019September 7, 2019September 8, 2019September 9, 2019September 10, 2019September 11, 2019September 12, 2019September 13, 2019September 14, 2019September 15, 2019September 16, 2019September 17, 2019September 18, 2019September 19, 2019September 20, 2019September 21, 2019September 22, 2019September 23, 2019September 24, 2019September 25, 2019September 26, 2019September 27, 2019September 28, 2019September 29, 2019September 30, 2019
October
October 1, 2019October 2, 2019October 3, 2019October 4, 2019October 5, 2019October 6, 2019October 7, 2019October 8, 2019October 9, 2019October 10, 2019October 11, 2019October 12, 2019October 13, 2019October 14, 2019October 15, 2019October 16, 2019October 17, 2019October 18, 2019October 19, 2019October 20, 2019October 21, 2019October 22, 2019October 23, 2019October 24, 2019October 25, 2019October 26, 2019October 27, 2019October 28, 2019October 29, 2019October 30, 2019October 31, 2019
November
November 1, 2019November 2, 2019November 3, 2019November 4, 2019November 5, 2019November 6, 2019November 7, 2019November 8, 2019November 9, 2019November 10, 2019November 11, 2019November 12, 2019November 13, 2019November 14, 2019November 15, 2019November 16, 2019November 17, 2019November 18, 2019November 19, 2019November 20, 2019November 21, 2019November 22, 2019November 23, 2019November 24, 2019November 25, 2019November 26, 2019November 27, 2019November 28, 2019November 29, 2019November 30, 2019
December
December 1, 2019December 2, 2019December 3, 2019December 4, 2019December 5, 2019December 6, 2019December 7, 2019December 8, 2019December 9, 2019December 10, 2019December 11, 2019December 12, 2019December 13, 2019December 14, 2019December 15, 2019December 16, 2019December 17, 2019December 18, 2019December 19, 2019December 20, 2019December 21, 2019December 22, 2019December 23, 2019December 24, 2019December 25, 2019December 26, 2019December 27, 2019December 28, 2019December 29, 2019December 30, 2019December 31, 2019

Facility Inspections

A+
Oct 18: ANov 18: ADec 18: AJan 19: AFeb 19: AMar 19: AApr 19: A+May 19: A+Jun 19: A+Jul 19: A+Aug 19: A+Sep 19: A+Jan 20: A+Mar 20: A+Apr 20: A+May 20: A+Jun 20: A+Jul 20: A+Aug 20: A+
Historical

To pair with its strong overall performance, we awarded this nursing home an A+ for the area of inspections. Inspection ratings are tied to several pieces of information found on the a nursing home's recent inspection reports. Nursing homes that score well in this area tend to have very few deficiencies on those reports. Most importantly, these facilities should not have any severe deficiencies which are associated with risks to patient safety. This place received 3 deficiencies on its inspection report, but none of the deficiencies were considered severe. This tells you that the inspectors didn't consider any of the deficiencies to cause an immediate risk to resident safety or health. We should note that deficiency-free inspections are uncommon in the industry.

Nurse Quality

B
Oct 18: DNov 18: DDec 18: DJan 19: B-Feb 19: B-Mar 19: B-Apr 19: CMay 19: B-Jun 19: B-Jul 19: BAug 19: BSep 19: BJan 20: B+Mar 20: B+Apr 20: BMay 20: BJun 20: BJul 20: BAug 20: B
Historical

This nursing home also received a strong nursing score. In fact, we awarded it an above average grade of B in this area. Our nursing rating consists of several components, but the paramount consideration is the number of nurse hours spent with patients. This facility provided 3.5 hours of nursing care per resident per day. Finally, our nursing grades also factor in quality-based assessments, such as avoiding major falls. This place performed well in this area. Avoiding major falls is typically a good indicator that a place has reliable quality controls in place. Major falls can generally be prevented if more nurses aids and better safety protocols are in place.

Long-term Care Quality

B-
Oct 18: B-Nov 18: B-Dec 18: B-Jan 19: CFeb 19: CMar 19: CApr 19: CMay 19: CJun 19: CJul 19: B-Aug 19: B-Sep 19: B-Jan 20: BMar 20: B+Apr 20: B+May 20: B+Jun 20: BJul 20: B-Aug 20: B-
Historical

The next category we looked at is long-term care, where this nursing home was given a grade of B- in this area. In the area of long-term care, we look at the amount of services provided by a nursing home, rather than more sophisticated services. On top of assessing the quantity of care provided by aids and other staff, we also looked at the number of residents vaccinated for pneumonia. This nursing home vaccinated 95.8209 percent of its patients. Lastly, this place was able to limit hospitalizations. With just 1.45 hospitalizations per 1,000 long-term resident days, this facility had less hospitalizations than the majority of nursing homes.

Short-term Care Quality

B-
Oct 18: CNov 18: CDec 18: CJan 19: B-Feb 19: B-Mar 19: BApr 19: CMay 19: B-Jun 19: B-Jul 19: B-Aug 19: B-Sep 19: B-Jan 20: B-Mar 20: B-Apr 20: B-May 20: B-Jun 20: B-Jul 20: B-Aug 20: B-
Historical

Our final area is short-term care, in which we gave this facility a grade of B- in that category. Our short-term care scores are based in part on a nursing home's quantity of highly-skilled nursing services. This means a vast range of services, ranging from registered nurses to physical and speech therapists, not to mention other forms of therapy. Fortunately, this nursing home offers both physical therapists and registered nurses. Not all facilities offer both. The final statistic we looked at in this category is the percentage of residents that eventually returned home from the facility. This facility performed better in this statistic. We found that it performed better than most facilities in this metric with 49.5 percent of its residents returning home. Unfortunately, at most nursing homes, fewer than half of their short-stay residents are able to return home.

Overall Rating Over Time

Compared to national and state averages across all facilities.

Aug 20
Provider:
B
State:
B+
National:
B
FDCB-BB+A-AA+Oct 18Nov 18Dec 18Jan 19Feb 19Mar 19Apr 19May 19Jun 19Jul 19Aug 19Sep 19Oct 19Dec 19Jan 20Mar 20Apr 20May 20Jun 20Jul 20Aug 20
Overall Rating
Nurse Rating
Long-Term Rating
Short-Term Rating
Inspection Rating

Cross Care Center Quality Metrics

Minimizes Pressure Ulcers

This tells you the percent of residents who have had a pressure ulcer. Pressure ulcers, also known as bed sores, are routinely the result of patients not being moved frequently enough. Better nursing protocols minimizes the number of pressure ulcers sustained by residents in a nursing home.

Provider
A-
4.5%
State
B
8%
National
B
7.33%

Percent of Patients with Pressure Ulcers
Lower is Better

Minimizes Serious Falls

This statistic gauges the percent of long-term patients who had falls resulting in major injury. Falls can arise for a variety of reasons, but excessive numbers of falls could be an indication of lower quality nursing care.

Provider
A
1.49%
State
B+
2.68%
National
B
3.36%

Percent of Patients with Serious Falls
Lower is Better

Minimizes Urinary Tract Infections

This is the percent of patients who suffered from a urinary tract infection. These infections may be associated with inadequate hygiene.

Provider
C
4%
State
B+
2.38%
National
B
2.65%

Percent of Patients with UTIs
Lower is Better

Appropriately Uses Anti-Psychotic Medication

This statistic measures the percentage of long-term care patients receiving antipsychotic medications. While antipsychotic medications serve an important medical purpose, it is important to confirm these medications are being used appropriately. In some situations, increased usage of these drugs may mean a nursing home is using these drugs to control patient behavior.

Provider
D
21.4%
State
B+
12.84%
National
B
14.17%

Percent of Patients
Lower is Better

Appropriately Uses Anti-Anxiety Medication

This is the percent of residents who were given antianxiety medications. These medications are generally prescribed to patients suffering from anxiety or depression.

Provider
D
28.93%
State
B-
22.63%
National
B
19.67%

Percent of Patients
Lower is Better

Managing Depression Among Residents

This metric is a measure of the percentage of long-term care patients who are demonstrating depressive symptoms.

Provider
A+
0%
State
A-
1.2%
National
B+
5.09%

Percent of Patients
Lower is Better

Appropriate Vaccine Usage

This metric measures the percentage of long-term care patients that received the flu and pneumonia vaccines.

Provider
B-
95.61%
State
B+
93.33%
National
B
92.04%

Percent of Patients
Higher is Better

Residents Maintain Autonomy

This is a measure of the percentage of long-term care patients that required increased assistance with activities of daily living over time. ADL's include activities such as taking medications and taking a bath. Some argue that this is a reasonable measure of a patient's well-being.

Provider
B+
12.59%
State
B+
12.66%
National
B
14.47%

Percentage of Patients
Lower is Better

Ability to Keep Residents Mobile

This indicates the percentage of patients that remained mobile levels over time. Retaining mobility is usually a great sign for residents' well-being.

Provider
F
6.42%
State
B
16.16%
National
B
17.10%

Percentage of Residents
Higher is Better

Hospitalizations

This is the number of times residents are hospitalized per thousand days of care. There is typically a correlation between keeping patients out of the hospital and the quality of care.

Provider
B+
1.4
State
B-
1.93
National
B
1.70

Hospitalizations per 1,000 resident days
Lower is Better

Short-term Care: Rehospitalizations

This is the number of times residents are rehospitalized per 1,000 days of short-term patient care.

Provider
A+
6.42
State
B
16.16
National
B
17.10

Percentage of Residents Rehospitalized
Lower is Better

Short-term Care: ER Visits

This metric measures the number of times residents are sent to the emergency room per thousand days of short-term patient care.

Provider
B+
8.26
State
B+
8.28
National
B
10.27

Percentage of Patients
Lower is Better

Short-term Care: Facilitates Functional Improvement

This tells you the percentage of short-term care residents that saw functional improvements, such as enhanced ability to perform activities of daily living.

Provider
A-
78.06%
State
B
71.26%
National
B
68.03%

Percentage of Resident
Higher is Better

Nearby Hospitals

Nh Jacksonville 4.15 mi
2080 Child Street Jacksonville Florida 32212
(904) 542-7300
Acute Care - Department of Defense
Department of Defense
Orange Park Medical Center 5.39 mi
2001 Kingsley Ave Orange Park Florida 32073
(904) 276-8500
Acute Care Hospitals
Voluntary non-profit - Other
Ascension St Vincent's Riverside 5.57 mi
1 Shircliff Way Jacksonville Florida 32204
(904) 308-7300
Acute Care Hospitals
Voluntary non-profit - Private
Baptist Medical Center Jacksonville 7.02 mi
800 Prudential Dr Jacksonville Florida 32207
(904) 202-2000
Acute Care Hospitals
Voluntary non-profit - Private
Uf Health Jacksonville 8.67 mi
655 W 8th St Jacksonville Florida 32209
(904) 244-0411
Acute Care Hospitals
Voluntary non-profit - Private
Memorial Hospital Jacksonville 9.03 mi
3625 University Blvd S Jacksonville Florida 32216
(904) 702-6111
Acute Care Hospitals
Proprietary
Ascension St Vincent's Southside 9.54 mi
4201 Belfort Rd Jacksonville Florida 32216
(904) 296-3700
Acute Care Hospitals
Voluntary non-profit - Private
Ascension St Vincent's Clay County 10.67 mi
1670 St Vincents Way Middleburg Florida 32068
(904) 602-1000
Acute Care Hospitals
Voluntary non-profit - Private

Nearby Dialysis

Jacksonville Westside Dialysis 0.47 mi
Dialysis Stations: 20
5276 Blanding Blvd Suite 26 Jacksonville Florida 32210
(904) 573-6405
Ara Collins Road Dialysis Center 2.85 mi
Dialysis Stations: 16
6196 Lake Gray Blvd Suite 112 Jacksonville Florida 32244
(904) 772-0933
Normandy Village Dialysis Center 3.93 mi
CMS Rating: 4 stars
Dialysis Stations: 29
1584 Normandy Village Pkwy #29 Jacksonville Florida 32221
(904) 781-7272
Orange Park Kidney Center 5.26 mi
Dialysis Stations: 17
2061 Professional Center Dr Orange Park Florida 32073
(904) 276-3311
Jacksonville Kidney Center 5.42 mi
CMS Rating: 4 stars
Dialysis Stations: 25
1107 Myra St Ste 101 Jacksonville Florida 32204
(904) 354-3333
Northeast Florida Dialysis Center 5.66 mi
CMS Rating: 4 stars
Dialysis Stations: 24
2141 Loch Rand Blvd #113 Orange Park Florida 32073
(904) 272-7331
Fresenius Kidney Care Orange Park North 5.66 mi
Dialysis Stations: 13
2010 Wells Pond Court Orange Park Florida 32073
(904) 264-1101
Nxstage Kidney Care - Jacksonville 6.87 mi
Dialysis Stations: 10
2777 University Blvd W #39 Jacksonville Florida 32217
(904) 527-5322