Cross Care Center
5888 Blanding Blvd, Jacksonville FL 32244 · (904) 772-1220 · 78.41% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Reese
Cross Care Center is located in the densely populated metropolitan area of Jacksonville, Florida with a population of 810,498 people. With an overall score of B, this appears to be a fine nursing home. Even in a city of 31 nursing homes, this nursing home looks like a respectable selection. The best aspect of this facility's strong profile is its inspection grade. Inspection grades are discussed in the next section
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 120 Beds
CCRC :
For profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
To pair with its strong overall performance, we awarded this nursing home an A+ for the area of inspections. Inspection ratings are tied to several pieces of information found on the a nursing home's recent inspection reports. Nursing homes that score well in this area tend to have very few deficiencies on those reports. Most importantly, these facilities should not have any severe deficiencies which are associated with risks to patient safety. This place received 3 deficiencies on its inspection report, but none of the deficiencies were considered severe. This tells you that the inspectors didn't consider any of the deficiencies to cause an immediate risk to resident safety or health. We should note that deficiency-free inspections are uncommon in the industry.
Nurse Quality
This nursing home also received a strong nursing score. In fact, we awarded it an above average grade of B in this area. Our nursing rating consists of several components, but the paramount consideration is the number of nurse hours spent with patients. This facility provided 3.5 hours of nursing care per resident per day. Finally, our nursing grades also factor in quality-based assessments, such as avoiding major falls. This place performed well in this area. Avoiding major falls is typically a good indicator that a place has reliable quality controls in place. Major falls can generally be prevented if more nurses aids and better safety protocols are in place.
Long-term Care Quality
The next category we looked at is long-term care, where this nursing home was given a grade of B- in this area. In the area of long-term care, we look at the amount of services provided by a nursing home, rather than more sophisticated services. On top of assessing the quantity of care provided by aids and other staff, we also looked at the number of residents vaccinated for pneumonia. This nursing home vaccinated 95.8209 percent of its patients. Lastly, this place was able to limit hospitalizations. With just 1.45 hospitalizations per 1,000 long-term resident days, this facility had less hospitalizations than the majority of nursing homes.
Short-term Care Quality
Our final area is short-term care, in which we gave this facility a grade of B- in that category. Our short-term care scores are based in part on a nursing home's quantity of highly-skilled nursing services. This means a vast range of services, ranging from registered nurses to physical and speech therapists, not to mention other forms of therapy. Fortunately, this nursing home offers both physical therapists and registered nurses. Not all facilities offer both. The final statistic we looked at in this category is the percentage of residents that eventually returned home from the facility. This facility performed better in this statistic. We found that it performed better than most facilities in this metric with 49.5 percent of its residents returning home. Unfortunately, at most nursing homes, fewer than half of their short-stay residents are able to return home.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Cross Care Center Quality Metrics
Minimizes Pressure Ulcers
This tells you the percent of residents who have had a pressure ulcer. Pressure ulcers, also known as bed sores, are routinely the result of patients not being moved frequently enough. Better nursing protocols minimizes the number of pressure ulcers sustained by residents in a nursing home.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This statistic gauges the percent of long-term patients who had falls resulting in major injury. Falls can arise for a variety of reasons, but excessive numbers of falls could be an indication of lower quality nursing care.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This is the percent of patients who suffered from a urinary tract infection. These infections may be associated with inadequate hygiene.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This statistic measures the percentage of long-term care patients receiving antipsychotic medications. While antipsychotic medications serve an important medical purpose, it is important to confirm these medications are being used appropriately. In some situations, increased usage of these drugs may mean a nursing home is using these drugs to control patient behavior.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This is the percent of residents who were given antianxiety medications. These medications are generally prescribed to patients suffering from anxiety or depression.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This metric is a measure of the percentage of long-term care patients who are demonstrating depressive symptoms.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This metric measures the percentage of long-term care patients that received the flu and pneumonia vaccines.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This is a measure of the percentage of long-term care patients that required increased assistance with activities of daily living over time. ADL's include activities such as taking medications and taking a bath. Some argue that this is a reasonable measure of a patient's well-being.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This indicates the percentage of patients that remained mobile levels over time. Retaining mobility is usually a great sign for residents' well-being.
Percentage of Residents
Higher is Better
Hospitalizations
This is the number of times residents are hospitalized per thousand days of care. There is typically a correlation between keeping patients out of the hospital and the quality of care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This is the number of times residents are rehospitalized per 1,000 days of short-term patient care.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This metric measures the number of times residents are sent to the emergency room per thousand days of short-term patient care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This tells you the percentage of short-term care residents that saw functional improvements, such as enhanced ability to perform activities of daily living.
Percentage of Resident
Higher is Better