Courville at Manchester
44 West Webster Street, Manchester NH 03104 · (603) 647-5900 · 89% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Lata
Courville at Manchester is a facility located in Manchester, New Hampshire, which has a population of 113,733 people. Featuring an overall rating of A, this facility is one of the most elite facilities we looked at. Impressively, this matched the average grade of nursing homes in Manchester, which has some of the highest graded nursing homes in New Hampshire. Headlining this place's stellar report card is its inspection rating, which you can find in the next section.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 70 Beds
CCRC :
For profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
In addition to being a great overall grade, this facility also received A+ health inspections in recent years. Its inspections were virtually flawless. We weigh several aspects of a nursing home's inspection report in calculating these inspection scores. One of those factors is health deficiencies. You should keep in mind that the severity of these deficiencies is arguably more meaningful than the quantity of deficiencies, as some deficiencies end up being quite minor. This particular nursing home had just a single deficiency on its inspection report and it was not one deemed to pose a threat to patient health or safety. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.
Short-term Care Quality
Contributing to its first-rate resume, this facility also performed well in our short-term care area. In fact, it received a grade of A for that area. In forming these short-term care ratings, we look at the facility's skilled nursing services, including those performed by registered nurses, respiratory therapists, physical therapists and other types of therapists. The purpose is to devise a barometer for sizing up the rehabilitation services of nursing homes. This place provides more services with registered nurses and physical therapists than most facilities we looked at. Lastly, we looked at the number of patients who were able to return to the community from this nursing home. We found that it outperformed the vast majority of facilities in this area with 61.6 percent of its patients returning home.
Long-term Care Quality
This facility also performed well in the category of long-term care, where we gave it a score of A-. Very few nursing homes fared better in this category. When nursing homes receive this kind of score in long-term care it is usually a good sign for resident care and indicates that the facility is well-staffed with nurses aids. In addition to elite nursing hour statistics, this nursing home's vaccination record is superb also. Indeed, it vaccinated 98.9899 percent of its patients against pneumonia. Lastly, this nursing home was able to limit hospitalizations. In fact, it had only 0.81 hospitalizations per 1,000 long-term resident days, which is a remarkably low number.
Nurse Quality
In our last area, this nursing home also was awarded a very strong nursing grade, with a grade of B+. This completed a very favorable profile. Our nursing score is largely based on a nursing home's level of nurse staffing. This facility provided 4.4 hours of nursing care per patient daily, which was among the better figures we found. Lastly, this facility also performed well in several of the quality-based metrics we assessed. In terms of the number of its residents experiencing pressure ulcers, this facility performed better than the national average.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Courville at Manchester Quality Metrics
Minimizes Pressure Ulcers
This indicates the percentage of patients who suffered from a pressure ulcer. Pressure ulcers, which are also called bed sores, are often caused by residents not being moved frequently enough. Better nursing care can reduce the percentage of residents in a nursing home who sustain pressure ulcers.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This datapoint tells you the percentage of long-term care residents which sustained falls leading to major injury. This is one of the statistics we use in calculating our nursing scores.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This is the percentage of residents who suffered from a urinary tract infection. These infections may be linked to poorer hygiene.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This tells you the percentage of patients who were given antipsychotic drugs. While antipsychotic medications may be vital to many patients, it is important to confirm these medications are being used appropriately. In some cases, excessive reliance on these medications may suggest that a facility is using these drugs to subdue residents.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This indicates the percent of residents who were prescribed antianxiety medications. Antianxiety medications are given to patients experiencing anxiety and depression.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This is a measure of the percentage of long-term stay patients who are demonstrating signs of depression.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This is the percentage of patients who received the pneumonia and flu vaccines. High vaccination rates should be demanded by residents.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This metric is a measure of the percentage of long-term stay residents who required more assistance with activities of daily living over time. ADL's include activities such as getting dressed and eating. Some experts argue this is a reliable measure of a patient's well-being.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This metric is a measure of the percent of long-term residents who retained mobility levels.
Percentage of Residents
Higher is Better
Hospitalizations
This metric measures the number of hospitalizations per 1,000 days of patient care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This is the number of times residents are rehospitalized per thousand days of short-term patient care. There is typically a correlation between having fewer hospitalizations and a nursing home's quality of short-term rehabilitation.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This metric is a measure of the number of emergency room visits per 1,000 days of short-term patient care. Staying out of the emergency room is one way to gauge short-term care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This is the percentage of short-term stay patients who saw functional improvements, such as with activities of daily living. High levels of performance with activities of daily living generally correlates with superior rehabilitation.
Percentage of Resident
Higher is Better