Country Villa Hacienda Healthcare Center
1311 East Date Street, San Bernardino CA 92404 · (909) 882-3316 · 94.54% estimated occupancy 1Updated: Aug 1, 2020 · By Sara Levinsohn
Country Villa Hacienda Healthcare Center is just one of 11 possibilities in San Bernardino, California. This is a subpar nursing home, with an overall grade of D. Keep in mind that San Bernardino received a city grade of B-, so should consider other options in the city as well. The best thing we can say about this nursing home is that it didn't receive any F's in any of the categories we assessed. More information about its category grades is available below.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 99 Beds
CCRC :
For profit - Individual
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
Although we didn't give this nursing home a good overall score, we did give it a strong grade in the category of inspections, where it earned a grade of B+. Inspection scores weigh a host of factors found on a nursing home's inspection report. One key criteria we consider is the quantity and severity of deficiencies. You should avoid nursing homes with a list of deficiencies flagged. This particular nursing home received 4 deficiencies on its inspection report. Overall, this is still a solid inspection report, but we'd always recommend looking into any deficiencies you find troubling.
Nurse Quality
This nursing home actually received a decent grade in the area of nursing as well. We awarded it a grade of C for that category, which is not a bad score. The nursing score assesses quite a few subcategories, most of which are associated with quantities of nurse staffing. This nursing home averages 3.7 hours of nursing care per resident per day. Finally, our nursing score also includes applicable quality-based metrics. While this facility excelled in terms of quantity of nursing hours, it fell short in certain subcategories that focused on quality. This nursing home's nursing rating was hurt by poor performance in the area of minimizing pressure ulcers. In fact, we found that 12.9 percent of this facility's patients were suffering from pressure ulcers. Since some pressure ulcers could be avoided with proper nursing protocols, we reduce a nursing home's nursing score when we see this kind of frequency of pressure ulcers.
Long-term Care Quality
The third category we looked at was long-term care, where this facility received a C in this category. In the area of long-term care, we assess the amount of services offered by a facility, as opposed to more sophisticated services. One of the statistics we considered after nurse's aid hours is vaccinations. Thankfully, this nursing home administered the pneumonia vaccination to 100 percent of its patients. Unfortunately, this place's hospitalization rate was not quite as favorable. We found that this facility had 2.44 hospitalizations per 1,000 long-term resident days.
Short-term Care Quality
The final category we graded is short-term care, was this nursing home's least impressive area. We gave this facility a grade of D in that area. In determining our short-term care scores, we look at a facility's levels of skilled nursing services, which includes registered nurses, physical therapists speech therapists and other types of therapists. This rating is often a reliable measure of a nursing home's rehabilitation services. Given its score in this area, we were not stunned to learn that this nursing home was well below average in terms of its number of physical therapy and registered nurse hours provided to its patients based on the metrics we looked at. Honestly, this was what we expected here. The last measure we looked at in this area is the number of residents who were able to return home from the facility. This nursing home struggled quite a bit in this metric as well, with just 21 percent of its patients returning home. Unfortunately, this was well below the national average.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Country Villa Hacienda Healthcare Center Quality Metrics
Minimizes Pressure Ulcers
This indicates the percent of patients who suffered from a pressure ulcer. Pressure ulcers are damage to the skin due to remaining in the same position for too long.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This indicates the percentage of patients that have had a major fall. Falls leading to serious injuries are often caused by lower quality nursing care. Closer supervision limits the number of major falls sustained by residents in a nursing home.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This is the percent of residents who suffered from a urinary tract infection. UTI's are considered by many in the nursing home industry to be a barometer of nursing care . UTI's are often the result of a facility with lower levels of hygiene. Nevertheless, this datapoint could also be skewed for certain nursing homes due to different reporting standards for infections.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This measures the percentage of long-term patients that are given antipsychotic medication. Excessive reliance on these medications may mean that a nursing home is using these drugs to subdue residents in scenarios where such drugs aren't medically required. However, some facilities may need to rely more on these medications due to having more residents suffering from dementia.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This is a measure of the percentage of long-term care patients taking antianxiety drugs.
Percent of Patients
Lower is Better
Managing Depression Among Residents
Measures the percent of long-term care patients demonstrating signs of depression.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This indicates the percent of patients that received the pneumonia and flu vaccines. Higher vaccination rates should be the norm at this point.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
Measures the percentage of long-term care residents who required more assistance with activities of daily living over time. Activities of daily living include activities such as dressing and continence.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This metric is a measure of the percent of long-term care patients that retained mobility levels.
Percentage of Residents
Higher is Better
Hospitalizations
This is the number of hospitalizations per 1,000 days of care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This tells you the number of times residents are rehospitalized per 1,000 days of short-term care.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This metric is a measure of the number of times residents are sent to the emergency room per thousand days of short-term care. Avoiding medical emergencies is one way to assess patient well-being during rehabilitation.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This indicates the percent of short-term residents that experienced functional improvements, such as with activities of daily living.
Percentage of Resident
Higher is Better