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Country Villa Hacienda Healthcare Center

  • Nursing Home

Updated Jun 1, 2022 by Nick Reese

Historical Rating
Grade: F
Oct 18: FNov 18: FDec 18: FJan 19: FFeb 19: FMar 19: DApr 19: FMay 19: FJun 19: FJul 19: FAug 19: FSep 19: DJan 20: DMar 20: DApr 20: DMay 20: DJun 20: DJul 20: DAug 20: DSep 20: COct 20: DJan 21: DFeb 21: DMar 21: DApr 21: FMay 21: FJun 21: FJul 21: FAug 21: FSep 21: FOct 21: FNov 21: FJan 22: FFeb 22: FMar 22: FApr 22: FMay 22: FJun 22: F
See Rating Overview

1311 East Date Street,
San Bernardino CA 92404

(909) 882-3316

107.17% estimated occupancy 1

Note: Country Villa Hacienda Healthcare Center has been flagged for abuse in the past 12 months. We have capped this facility's overall grade accordingly.

Country Villa Hacienda Healthcare Center turns out to be one of a multitude of options to select from in San Bernardino, California. This facility received an F, which is just about as bad as it gets in our grading scheme. Not surprisingly, this is ranked as one of the five worst rated nursing homes in San Bernardino based on the data we assessed. With plenty of other nursing homes in the city, you should be able to do better. We wouldn't blame you if you're ready to stop reading and find another facility. However, if you want to learn more about this nursing home's category grades, inspection grades are discussed in the next paragraph.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Limited Liability company

Specialized Services

  • Speech Therapy
  • Occupational Therapy
  • Physical Therapy
  • Nutritional Counseling

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
April 1, 2021April 2, 2021April 3, 2021April 4, 2021April 5, 2021April 6, 2021April 7, 2021April 8, 2021April 9, 2021April 10, 2021April 11, 2021April 12, 2021April 13, 2021April 14, 2021April 15, 2021April 16, 2021April 17, 2021April 18, 2021April 19, 2021April 20, 2021April 21, 2021April 22, 2021April 23, 2021April 24, 2021April 25, 2021April 26, 2021April 27, 2021April 28, 2021April 29, 2021April 30, 2021
May 1, 2021May 2, 2021May 3, 2021May 4, 2021May 5, 2021May 6, 2021May 7, 2021May 8, 2021May 9, 2021May 10, 2021May 11, 2021May 12, 2021May 13, 2021May 14, 2021May 15, 2021May 16, 2021May 17, 2021May 18, 2021May 19, 2021May 20, 2021May 21, 2021May 22, 2021May 23, 2021May 24, 2021May 25, 2021May 26, 2021May 27, 2021May 28, 2021May 29, 2021May 30, 2021May 31, 2021
June 1, 2021June 2, 2021June 3, 2021June 4, 2021June 5, 2021June 6, 2021June 7, 2021June 8, 2021June 9, 2021June 10, 2021June 11, 2021June 12, 2021June 13, 2021June 14, 2021June 15, 2021June 16, 2021June 17, 2021June 18, 2021June 19, 2021June 20, 2021June 21, 2021June 22, 2021June 23, 2021June 24, 2021June 25, 2021June 26, 2021June 27, 2021June 28, 2021June 29, 2021June 30, 2021
July 1, 2021July 2, 2021July 3, 2021July 4, 2021July 5, 2021July 6, 2021July 7, 2021July 8, 2021July 9, 2021July 10, 2021July 11, 2021July 12, 2021July 13, 2021July 14, 2021July 15, 2021July 16, 2021July 17, 2021July 18, 2021July 19, 2021July 20, 2021July 21, 2021July 22, 2021July 23, 2021July 24, 2021July 25, 2021July 26, 2021July 27, 2021July 28, 2021July 29, 2021July 30, 2021July 31, 2021
August 1, 2021August 2, 2021August 3, 2021August 4, 2021August 5, 2021August 6, 2021August 7, 2021August 8, 2021August 9, 2021August 10, 2021August 11, 2021August 12, 2021August 13, 2021August 14, 2021August 15, 2021August 16, 2021August 17, 2021August 18, 2021August 19, 2021August 20, 2021August 21, 2021August 22, 2021August 23, 2021August 24, 2021August 25, 2021August 26, 2021August 27, 2021August 28, 2021August 29, 2021August 30, 2021August 31, 2021
September 1, 2021September 2, 2021September 3, 2021September 4, 2021September 5, 2021September 6, 2021September 7, 2021September 8, 2021September 9, 2021September 10, 2021September 11, 2021September 12, 2021September 13, 2021September 14, 2021September 15, 2021September 16, 2021September 17, 2021September 18, 2021September 19, 2021September 20, 2021September 21, 2021September 22, 2021September 23, 2021September 24, 2021September 25, 2021September 26, 2021September 27, 2021September 28, 2021September 29, 2021September 30, 2021
October 1, 2021October 2, 2021October 3, 2021October 4, 2021October 5, 2021October 6, 2021October 7, 2021October 8, 2021October 9, 2021October 10, 2021October 11, 2021October 12, 2021October 13, 2021October 14, 2021October 15, 2021October 16, 2021October 17, 2021October 18, 2021October 19, 2021October 20, 2021October 21, 2021October 22, 2021October 23, 2021October 24, 2021October 25, 2021October 26, 2021October 27, 2021October 28, 2021October 29, 2021October 30, 2021October 31, 2021
November 1, 2021November 2, 2021November 3, 2021November 4, 2021November 5, 2021November 6, 2021November 7, 2021November 8, 2021November 9, 2021November 10, 2021November 11, 2021November 12, 2021November 13, 2021November 14, 2021November 15, 2021November 16, 2021November 17, 2021November 18, 2021November 19, 2021November 20, 2021November 21, 2021November 22, 2021November 23, 2021November 24, 2021November 25, 2021November 26, 2021November 27, 2021November 28, 2021November 29, 2021November 30, 2021
December 1, 2021December 2, 2021December 3, 2021December 4, 2021December 5, 2021December 6, 2021December 7, 2021December 8, 2021December 9, 2021December 10, 2021December 11, 2021December 12, 2021December 13, 2021December 14, 2021December 15, 2021December 16, 2021December 17, 2021December 18, 2021December 19, 2021December 20, 2021December 21, 2021December 22, 2021December 23, 2021December 24, 2021December 25, 2021December 26, 2021December 27, 2021December 28, 2021December 29, 2021December 30, 2021December 31, 2021

Facility Inspections

Grade: B-minus

Although we gave this facility a terrible overall grade, we awarded it a grade of B- for our inspections rating. In fact, the facility received very impressive inspection report this year. Inspection grades are based on pieces of information found on the a nursing home's recent inspection reports. Deficiencies are an important item to look for on these reports. Severe deficiencies indicate a risk to patient safety. This particular nursing home received 4 deficiencies on its inspection report. In addition to having severe deficiencies, this nursing home was cited by CMS for possible abuse or neglect. This is generally a really bad sign. We would never recommend this facility.

Nurse Quality

Grade: B-minus

One of the other reasons we rated this nursing home so highly is that it earned a very impressive nursing rating. In that area, we awarded this nursing home an B-. Our nursing grade is primarily based on the facility's level of nurse staffing. This place provided just 0.3 hours of nursing care per resident daily. This is a relatively low total compared with most nursing homes. Finally, while this place got docked a bit for nursing hours, it excelled in some of our quality metrics. With less than five percent of its residents suffering from pressure ulcers, it did very well in this area.

Long-term Care Quality

Grade: C

We were also surprised to find that this nursing home received a somewhat respectable long-term care score in our assessment. We awarded it a C in this category. With our long-term care category, we weigh the sheer quantity of services offered by a nursing home, as well as some quality datapoints. One of the datapoints we considered after nurse's aid hours was vaccines. Thankfully, this nursing home administered the pneumonia vaccination to 96.95946 percent of its patients. This nursing home also excelled at keeping its patients out of the hospital. Indeed, it had only 0.03 hospitalizations per 1,000 long-term resident days, which is a remarkably low number.

Short-term Care Quality

Grade: F

The last area we scored was short-term care. This facility was given an abysmal grade of F in that area. Our short-term care ratings are likely most important for folks needing rehabilitation services. Rehabilitation usually mandates higher levels of highly-skilled nursing. This includes not just nursing, but also physical and respiratory therapy, as well as other forms of therapy. Not surprisingly, we found that this nursing home provides far less physical therapist and registered nurse hours per resident than the average facility. Lastly, we considered the number of patients who were able to return to the community from this nursing home. This wasn't a strength for this facility. We found that just 3.2 percent of this nursing home's patients returned home. At most nursing homes, around half of their patients are able to return home so this is well below average.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Jul 22

Country Villa Hacienda Healthcare Center Quality Metrics

Minimizes Pressure Ulcers

Grade: B-plus

In Country Villa Hacienda Healthcare Center, 7.62% of Patients had Pressure Ulcers

This indicates the percentage of patients that sustained a pressure ulcer. Pressure ulcers, which are also referred to as bed sores, are routinely the result of patients not being moved frequently enough. Better nursing care minimizes the percentage of residents in a nursing home who sustain pressure ulcers.

Minimizes Serious Falls

Grade: A-minus

In Country Villa Hacienda Healthcare Center, 1.67% of Patients had Serious Falls

This tells you the percentage of residents who suffered from a major fall. Falls leading to major injuries are often caused by poor nursing care. Closer supervision can limit the number of major falls sustained by residents in a nursing home.

Minimizes Urinary Tract Infections

Grade: B-minus

In Country Villa Hacienda Healthcare Center, 1.21% of Patients had UTIs

This is the percent of residents that have had a urinary tract infection. UTI's are considered by many in the nursing home industry to be a barometer of nursing care . UTI's are routinely linked to poor nursing care. However, this statistic may be skewed for certain nursing homes due to varying reporting standards for infections.

Appropriately Uses Anti-Psychotic Medication

Grade: B-plus

In Country Villa Hacienda Healthcare Center, 10.06% of Patients use Anti-Psychotic Medication

This statistic gauges the percentage of long-term care residents that are administered antipsychotic medication. Increased usage of these drugs may suggest that a nursing home is using these drugs to subdue residents in situations where such drugs are not medically indicated. Nevertheless, some facilities may need to rely more on these drugs due to an increased number of residents suffering from Alzheimer's or other dementias.

Appropriately Uses Anti-Anxiety Medication

Grade: A

In Country Villa Hacienda Healthcare Center, 13.91% of Patients use Anti-Anxiety Medication

This statistic is a measure of the percentage of long-term patients receiving antianxiety drugs.

Managing Depression Among Residents

Grade: F

In Country Villa Hacienda Healthcare Center, 4.33% of Patients

This is a measure of the percentage of long-term care patients who are exhibiting depressive symptoms.

Appropriate Vaccine Usage

Grade: B-plus

In Country Villa Hacienda Healthcare Center, 95.72% of Patients

This datapoint measures the percent of long-term care patients who received the flu and pneumonia vaccines. Respiratory viruses can be very dangerous for nursing home residents, making these types of vaccines critical to patient care.

Residents Maintain Autonomy

Grade: B-minus

In Country Villa Hacienda Healthcare Center, 8.37% Percentage of Patients

This datapoint measures the percent of long-term patients who needed more assistance with activities of daily living over time. Activities of daily living include activities such as moving around and continence.

Ability to Keep Residents Mobile

Grade: B-plus

In Country Villa Hacienda Healthcare Center, 14.05% Percentage of Residents

This metric measures the percent of long-term care patients that remained mobile levels. Some believe that mobility is vital to residents' physical and mental well-being.


Grade: B

In Country Villa Hacienda Healthcare Center, 1.49 Hospitalizations per 1,000 resident days

Measures the number of hospitalizations per 1,000 days of patient care. Avoiding the hospital is important to preserving the physical well-being of patients.

Short-term Care: Rehospitalizations

Grade: B-minus

In Country Villa Hacienda Healthcare Center, 14.05 Percentage of Residents Rehospitalized

This metric tracks the number of rehospitalizations per 1,000 days of short-term patient care. Keeping residents out of the hospital during rehabilitation is key to restoring the physical well-being of patients.

Short-term Care: ER Visits

Grade: A+

In Country Villa Hacienda Healthcare Center, 9.85 Percentage of Patients

This tells you the number of times residents are sent to the emergency room per 1,000 days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: D

In Country Villa Hacienda Healthcare Center, 79.63% Percentage of Resident

This is the percentage of short-term stay patients that experienced functional improvements, such as with activities of daily living. Higher levels of independence with activities of daily living typically correlates with better rehabilitation services.

Scores for San Bernardino, CA

  • Overall Rating has a grade of C
  • Nurse Rating has a grade of C
  • Long-term Care Rating has a grade of B-minus
  • Short-term Care Rating has a grade of C
  • Inspection Rating has a grade of B-plus

Looking for more options? San Bernardino, California has 10 other nursing homes

Nearby Hospitals

  • St Bernardine Medical CenterAcute Care Hospitals 1.24 miles away2101 N Waterman Ave San Bernardino California 92404Voluntary non-profit - Private(909) 883-8711
  • Community Hospital of San BernardinoAcute Care Hospitals 3.71 miles away1805 Medical Center Drive San Bernardino California 92411Voluntary non-profit - Private(909) 887-6333
  • Loma Linda University Medical CenterAcute Care Hospitals 6.34 miles away11234 Anderson St Loma Linda California 92354Voluntary non-profit - Private(909) 558-4000
  • Arrowhead Regional Medical CenterAcute Care Hospitals 7.09 miles away400 North Pepper Avenue Colton California 92324Government - Local(909) 580-1000
  • Redlands Community HospitalAcute Care Hospitals 7.77 miles away350 Terracina Blvd Redlands California 92373Voluntary non-profit - Private(909) 335-5500
  • Mountains Community HospitalCritical Access Hospitals 9.97 miles away29101 Hospital Road Lake Arrowhead California 92352Government - Hospital District or Authority(909) 336-3651
  • Kaiser Foundation Hospital FontanaAcute Care Hospitals 10.99 miles away9961 Sierra Ave Fontana California 92335Voluntary non-profit - Private(909) 427-5500
  • Riverside Community HospitalAcute Care Hospitals 13.27 miles away4445 Magnolia Avenue Riverside California 92501Proprietary(951) 788-3000

Nearby Dialysis

  • Fmc-Rai-North Waterman-San Bernardino1.53 miles away1500 N. Waterman Avenue. Suite A San Bernardino California 92404CMS Rating: 4 stars Dialysis Stations: 32 (909) 381-1591
  • Davita Serrano Dialysis3.74 miles away1800 Medical Center Dr. Suite 150 San Bernardino California 92411Dialysis Stations: 25 (909) 887-2717
  • Davita-Mountain Vista Dialysis Center4.52 miles away4041 University Parkway San Bernardino California 92407CMS Rating: 3 stars Dialysis Stations: 28 (909) 887-0173
  • Davita-Citrus Valley Dialysis4.74 miles away894 Hardt Street San Bernardino California 92408CMS Rating: 4 stars Dialysis Stations: 20 (909) 388-6608
  • Fmc-San Bernardino4.76 miles away636 E. Brier Drive, Suite 150 San Bernardino California 92408CMS Rating: 4 stars Dialysis Stations: 21 (909) 890-9508
  • Davita-Highland Ranch Dialysis Center5.08 miles away7223 Church Street, Suite a-14 Highland California 92346CMS Rating: 2 stars Dialysis Stations: 20 (909) 862-9670
  • Fmc-Loma Linda5.62 miles away269 E. Caroline Street, Suite A San Bernardino California 92408CMS Rating: 3 stars Dialysis Stations: 24 (909) 514-1008
  • Fmc-Rai-Indiana Court-Redlands5.95 miles away1210 Indiana Court Redlands California 92374CMS Rating: 4 stars Dialysis Stations: 18 (909) 792-8880