Consulate Health Care of Norfolk is a very-large nursing home located in Norfolk, Virginia. This nursing home was given an overall score of F. As far as we can see, you'd be better off to avoid of this place. We wouldn't blame you if you are ready to stop reading and find another facility. However, if you want to learn more about this facility's category grades, we will discuss inspections in the next paragraph.
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Consulate Health Care of Norfolk
- Nursing Home
Updated Apr 1, 2023 by Nick Lata
Note: Consulate Health Care of Norfolk has been flagged for abuse in the past 12 months. We have capped this facility's overall grade accordingly.
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- Accepts Medicare 1
- Accepts Medicaid 1
- No CCRC
- Has Resident Council
- No Family Council
- For profit - Limited Liability company
- Offers Post-Acute Care
- Offers Inpatient Rehab
- Speech Therapy
- Occupational Therapy
- Physical Therapy
- Nutritional Counseling
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Registered Staff Hours
While we graded this facility incredibly poorly overall, it received a fairly respectable inspection report this year. As a result, it received a decent grade in that category with a score of B-. We weigh several aspects of a nursing home's inspection report in calculating our inspection grades. One key factor is health deficiencies. You should keep in mind that the severity of these deficiencies is arguably more meaningful than the quantity of deficiencies, as some of these end up being relatively minor. This facility was assessed 3 deficiencies on its inspection report, but we were relieved to see that none of the deficiencies were considered to be severe. This means that CMS didn't deem any of these deficiencies to create an immediate risk to patient safety or health. Lastly, this facility was flagged by CMS for possible abuse or neglect. We prefer to avoid facilities with this designation. Please do your best to find an alternative nursing home.
Long-term Care Quality
Remarkably, we gave this facility a grade of B- for its long-term care rating, which is not too bad of a score. In the category of long-term care, we assess the amount of services offered by a nursing home, rather than more sophisticated services. After looking at the quantity of care provided by nurses and other staff, we turned to the facility's vaccination record. We were optimistic to learn that this nursing home vaccinated 94.47369 percent of its residents for pneumonia. This nursing home also excelled at keeping its patients out of the hospital. Indeed, it had only 0.01 hospitalizations per 1,000 long-term resident days, which is a remarkably low number.
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This facility's next best category was nursing, but even there it received a grade of just D. This is still a well below average grade. The nursing rating assesses many components, but the paramount consideration is the quantity of nurse hours spent with patients. This nursing home offered just 0.2 hours of nursing care per resident on a daily basis. Finally, we also looked at some nursing quality measures in calculating our nursing ratings. This facility performed well when it comes to avoiding major falls and pressure ulcers.
Short-term Care Quality
Moving on to our next area, this nursing home really didn't perform well here either. With an abysmal grade of F in short-term care, this is really as terrible as it gets. In the category of short-term care, we strive to evaluate indicators of a nursing home's rehabilitation services. We assess a facility's skilled nursing services, including the ones performed by registered nurses and physical therapists. Not surprisingly, we found that this nursing home provides far less physical therapist and registered nurse hours per resident than the average facility. The last metric we looked at in this area is the percentage of patients that ultimately were able to return home from the facility. This nursing home struggled quite a bit in this area as well, with just 4.1 percent of its patients returning home.
Rating Over Time
Compared to national and state averages across all facilities.
Consulate Health Care of Norfolk Quality Metrics
Minimizes Pressure Ulcers
In Consulate Health Care of Norfolk, 8.74% of Patients had Pressure Ulcers
This tells you the percent of patients who suffered from a pressure ulcer. Pressure ulcers, also referred to as bed sores, are often caused by residents staying in one position for too long. Better nursing care limits the percentage of residents in a nursing home who sustain pressure ulcers.
Minimizes Serious Falls
In Consulate Health Care of Norfolk, 1.45% of Patients had Serious Falls
This tells you the percent of residents who have had a major fall. Falls leading to serious injuries are considered to be an indicator of nursing care at a nursing home. Falls resulting in injury are routinely the result of lower quality nursing care.
Minimizes Urinary Tract Infections
In Consulate Health Care of Norfolk, 1.1% of Patients had UTIs
This datapoint gauges the percent of long-term patients who have sustained urinary tract infections. UTI's may be an indication of a nursing home with worse hygiene protocols. Nevertheless, this statistic could be misleading for some nursing homes due to different reporting standards for infections.
Appropriately Uses Anti-Psychotic Medication
In Consulate Health Care of Norfolk, 6.64% of Patients use Anti-Psychotic Medication
This indicates the percentage of residents given antipsychotic medications. While antipsychotic drugs may be helpful for many residents, it is important to ensure these medications are being used only where medically required. In some cases, high levels of antipsychotic drug use may mean that a facility is using these drugs to control patient behavior.
Appropriately Uses Anti-Anxiety Medication
In Consulate Health Care of Norfolk, 5.99% of Patients use Anti-Anxiety Medication
This indicates the percent of patients given antianxiety drugs. Antianxiety drugs are administered to patients experiencing depression and anxiety.
Managing Depression Among Residents
In Consulate Health Care of Norfolk, 0.98% of Patients
This is a measure of the percent of long-term care patients who are demonstrating depressive symptoms.
Appropriate Vaccine Usage
In Consulate Health Care of Norfolk, 95.71% of Patients
This datapoint measures the percentage of long-term stay residents that received the flu and pneumonia vaccines.
Residents Maintain Autonomy
In Consulate Health Care of Norfolk, 19.66% of Patients
This is the percentage of patients who required more assistance with activities of daily living over time. High levels of needing for assistance with ADL's may be a sign of the erosion of a resident's medical condition.
Ability to Keep Residents Mobile
In Consulate Health Care of Norfolk, 20.66% of Residents
This is the percentage of patients who retained mobility levels over time. Retaining mobility is usually a good sign for residents' health.
In Consulate Health Care of Norfolk, 0.01 Hospitalizations per 1,000 resident days
This is the number of times residents are hospitalized per thousand days of patient care.
Short-term Care: Rehospitalizations
In Consulate Health Care of Norfolk, 20.66% of Residents Rehospitalized
This tells you the number of times residents are rehospitalized per 1,000 days of short-term care.
Short-term Care: ER Visits
In Consulate Health Care of Norfolk, 13.41% of Patients
This datapoint measures the number of times residents are sent to the emergency room per 1,000 days of short-term patient care.
Short-term Care: Facilitates Functional Improvement
In Consulate Health Care of Norfolk, 81.38% of Resident
This metric measures the percent of short-term stay residents that saw functional improvements, such as with activities of daily living. Some experts argue that this is a measure of rehabilitation performance.
Scores for Norfolk, VA
- Overall Rating has a grade of D
- Nurse Rating has a grade of C
- Long-term Care Rating has a grade of B-minus
- Short-term Care Rating has a grade of D
- Inspection Rating has a grade of B
Looking for more options? Norfolk, Virginia has 4 other nursing homes
- Bon Secours Depaul Medical CenterAcute Care Hospitals 1.18 miles away150 Kingsley Lane Norfolk Virginia 23505Voluntary non-profit - Private(757) 889-5000
- Childrens Hospital of the Kings Daughters IncChildrens 1.68 miles away601 Children's Lane Norfolk Virginia 23507Voluntary non-profit - Private(757) 668-9647
- Sentara Norfolk General HospitalAcute Care Hospitals 1.91 miles away600 Gresham Dr Norfolk Virginia 23507Voluntary non-profit - Other(757) 388-3000
- Nmc PortsmouthAcute Care - Department of Defense 2.93 miles away620 John Paul Jones Circle Portsmouth Virginia 23708Department of Defense(757) 953-5008
- Bon Secours Maryview Medical CenterAcute Care Hospitals 4.78 miles away3636 High Street Portsmouth Virginia 23707Voluntary non-profit - Private(757) 398-2200
- Sentara Leigh HospitalAcute Care Hospitals 5.49 miles away830 Kempsville Road Norfolk Virginia 23502Voluntary non-profit - Other(757) 261-6700
- Chesapeake General HospitalAcute Care Hospitals 9.62 miles away736 Battlefield Blvd, North Chesapeake Virginia 23320Government - Hospital District or Authority(757) 312-8121
- Sentara Careplex HospitalAcute Care Hospitals 13.38 miles away3000 Coliseum Drive Hampton Virginia 23666Voluntary non-profit - Private(757) 736-1000
- Midtowne Norfolk Dialysis0.89 miles away2201 Colonial Ave Norfolk Virginia 23517CMS Rating: 4 stars Dialysis Stations: 28 (757) 626-3111
- Bma - Greater Norfolk0.9 miles away(Granby Dialysis) 1902 Omohundro Ave Norfolk Virginia 23517CMS Rating: 2 stars Dialysis Stations: 24 (757) 622-4935
- Tidewater Renal Dialysis Center1.42 miles away5623 Tidewater Dr Norfolk Virginia 23509CMS Rating: 3 stars Dialysis Stations: 28 (757) 855-2186
- Childrens Hospital of Kings Daughters1.94 miles awayPediatric Dialysis Ctr 601 Childrens Ln Norfolk Virginia 23507Dialysis Stations: 8 (757) 668-8151
- Norfolk Dialysis Center3.32 miles away962 Norfolk Sq Norfolk Virginia 23502CMS Rating: 4 stars Dialysis Stations: 40 (757) 461-0501
- Rai - Goode Way-Portsmouth3.41 miles away311 Goode Way Portsmouth Virginia 23704CMS Rating: 3 stars Dialysis Stations: 20 (757) 393-6582
- Portsmouth Dialysis Center3.96 miles away2000 High St Portsmouth Virginia 23704CMS Rating: 2 stars Dialysis Stations: 15 (757) 397-4300
- Total Renal Care - Little Creek Dialysis4.16 miles away1817 E Little Creek Rd Ste A Norfolk Virginia 23518CMS Rating: 3 stars Dialysis Stations: 12 (757) 480-3780