Consulate Health Care of Norfolk: Nursing Home OverviewSkip to content

Consulate Health Care of Norfolk

  • Nursing Home

Updated Nov 1, 2023 by Nick Lata

Historical Rating
Grade: F
Oct 18: FNov 18: FDec 18: DJan 19: DFeb 19: DMay 19: FJun 19: FJul 19: FAug 19: FSep 19: FJan 20: FMar 20: FApr 20: FMay 20: FJun 20: FJul 20: FAug 20: FSep 20: FOct 20: FNov 20: FJan 21: FFeb 21: FMar 21: FApr 21: FMay 21: FJun 21: FJul 21: FAug 21: FSep 21: FOct 21: FNov 21: FJan 22: FFeb 22: FMar 22: FApr 22: FMay 22: FJun 22: FAug 22: FSep 22: FOct 22: FNov 22: FJan 23: FFeb 23: FMar 23: FApr 23: FJun 23: FJul 23: FAug 23: FSep 23: FOct 23: FNov 23: F
See Rating Overview
Consulate Health Care of Norfolk's website

3900 Llewellyn Ave,
Norfolk VA 23504

89.5% estimated occupancy 1

Note: Consulate Health Care of Norfolk has been flagged for abuse in the past 12 months. We have capped this facility's overall grade accordingly.

Consulate Health Care of Norfolk is a very-large nursing home located in Norfolk, Virginia. This nursing home was given an overall score of F. As far as we can see, you'd be better off to avoid of this place. We wouldn't blame you if you are ready to stop reading and find another facility. However, if you want to learn more about this facility's category grades, we will discuss inspections in the next paragraph.

Get pricing and details on Norfolk senior living options.

Get Placed

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Phone Placement:
(866) 905-1243

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Limited Liability company
  • Offers Post-Acute Care 
  • Offers Inpatient Rehab

Specialized Services

  • Speech Therapy
  • Occupational Therapy
  • Physical Therapy
  • Nutritional Counseling

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Facility Inspections

Grade: D

We were not high on this place's overall grade or its category grades. We gave it a D for our inspections rating and that turned out to be its highest score. We weigh several aspects of a nursing home's inspection report in computing these inspection scores. One key factor is deficiencies. We suggest you pay close attention to the level of severity of those deficiencies. This particular nursing home was hit with 3 deficiencies on its inspection report. The only positive thing we can say is that none of the deficiencies were in the categories that indicate they caused a risk to resident health or safety. Lastly, this facility was flagged by CMS for possible abuse or neglect. We prefer to avoid facilities with this designation. Please do your best to find an alternative nursing home.

Nurse Quality

Grade: F

We also wanted to draw your attention to this facility's poor nursing grade where it received an F. Our nursing score weighs a handful of subcategories, many of which are tied to levels of nurse staffing. This place provided just 0.2 hours of nursing care per resident per day. This statistic is well below the national average. Lastly, we also assessed some nursing quality-based metrics in determining our nursing grades. This facility performed well in terms of minimizing its residents' pressure ulcers and major falls.

Long-term Care Quality

Grade: F

The next category we assessed was long-term care. This facility's received an abysmal long-term care score where it was given a lowly F. Long-term care grades in this range generally are a bad sign for the quantity and quality of care provided by nurses and aids. On top of considering the amount of care provided by nurses aids and other staff, we also looked at the percentage of residents vaccinated against pneumonia. Candidly, we were a bit alarmed this facility vaccinated only 90.8377 percent of its patients. Surprisingly, this facility was actually decent at keeping its patients out of the hospital. In fact, it had only 0.01 hospitalizations per 1,000 long-term resident days. This is its best score in this category.

Short-term Care Quality

Grade: F

Turning to the fourth category, this facility really did not fare very well in this area either. With a very poor grade of F in short-term care, this is just about as bad as it gets. Our short-term care grade is typically employed to judge a facility's rehabilitation services. To provide good rehabilitation services, nursing homes generally must provide higher levels of highly skilled nursing. These types of services include registered nurses, physical therapists, occupational therapists and other highly trained professionals. Not surprisingly, we found that this nursing home provides far less physical therapist and registered nurse hours per resident than the average facility. The last measure we assessed in this area is the percentage of patients that eventually returned home from the nursing home. This facility struggled quite a bit in this metric as well, with just 3 percent of its residents returning home.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Consulate Health Care of Norfolk Quality Metrics

Minimizes Pressure Ulcers

Grade: B-minus

In Consulate Health Care of Norfolk, 8.89% of Patients had Pressure Ulcers

This metric is is a measure of the percentage of long-term patients that are suffering from new or worsened pressure ulcers. We've found that pressure ulcers are an barometer of quality of care.

Minimizes Serious Falls

Grade: A-minus

In Consulate Health Care of Norfolk, 1.7% of Patients had Serious Falls

This tells you the percent of patients who have had a fall resulting in serious injury.

Minimizes Urinary Tract Infections

Grade: B-plus

In Consulate Health Care of Norfolk, 0.93% of Patients had UTIs

This tells you the percentage of residents who sustained a urinary tract infection. UTI's are considered by many experts to be a barometer of the quality of nursing care at a nursing home. UTI's are often the result of worse hygiene protocols. Nevertheless, this datapoint may be misleading for certain nursing homes due to different reporting standards for urinary tract infections.

Appropriately Uses Anti-Psychotic Medication

Grade: A

In Consulate Health Care of Norfolk, 6.2% of Patients use Anti-Psychotic Medication

This figure is a measure of the percent of long-term stay residents receiving antipsychotic medications. While antipsychotic drugs play an important role in caring for many residents, it is important to ensure these drugs are being used only where medically required. In limited cases, high levels of antipsychotic drug use may suggest a nursing home is using these medications to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: A-plus

In Consulate Health Care of Norfolk, 5.61% of Patients use Anti-Anxiety Medication

This datapoint is an indication of the percentage of long-term residents who were given antianxiety medication. These medications are commonly prescribed to residents experiencing anxiety and depression.

Managing Depression Among Residents

Grade: B-plus

In Consulate Health Care of Norfolk, 2.09% of Patients

This metric is a measure of the percentage of long-term residents who are exhibiting signs of depression.

Appropriate Vaccine Usage

Grade: C

In Consulate Health Care of Norfolk, 92.27% of Patients

This tells you the percent of patients that received the pneumonia and flu vaccines. Higher vaccination rates should be the norm at this point.

Residents Maintain Autonomy

Grade: C

In Consulate Health Care of Norfolk, 18.9% of Patients

Measures the percentage of long-term patients that required additional assistance with activities of daily living over time. Activities of daily living include activities such as dressing and continence.

Ability to Keep Residents Mobile

Grade: B-plus

In Consulate Health Care of Norfolk, 18.6% of Residents

This indicates the percentage of residents that remained mobile levels over time. Preserving mobility is often a good sign for residents' well-being.

Hospitalizations

Grade: A-plus

In Consulate Health Care of Norfolk, 0.01 Hospitalizations per 1,000 resident days

This metric tracks the number of hospitalizations per thousand days of patient care.

Short-term Care: Rehospitalizations

Grade: B-minus

In Consulate Health Care of Norfolk, 18.6% of Residents Rehospitalized

This tells you the number of times residents are rehospitalized per thousand days of short-term care. There is generally a correlation between reduced hospitalizations and the quality of rehabilitation services.

Short-term Care: ER Visits

Grade: B-minus

In Consulate Health Care of Norfolk, 13.88% of Patients

This datapoint is a measure of the number of emergency room visits per 1,000 days of short-term patient care. Avoiding medical emergencies is one way to gauge patient well-being during rehabilitation.

Short-term Care: Facilitates Functional Improvement

Grade: A-minus

In Consulate Health Care of Norfolk, 85.6% of Resident

This is the percentage of short-term residents who experienced functional improvements, such as enhanced ability to perform activities of daily living. High levels of performance with activities of daily living typically correlates with higher quality rehabilitation.

Scores for Norfolk, VA

  • Overall Rating has a grade of C
  • Nurse Rating has a grade of C
  • Long-term Care Rating has a grade of C
  • Short-term Care Rating has a grade of C
  • Inspection Rating has a grade of B-plus

Looking for more options? Norfolk, Virginia has 7 other nursing homes

Nearby Hospitals

  • Bon Secours Depaul Medical CenterAcute Care Hospitals 1.18 miles away150 Kingsley Lane Norfolk Virginia 23505Voluntary non-profit - Private(757) 889-5000
  • Childrens Hospital of the Kings Daughters IncChildrens 1.68 miles away601 Children's Lane Norfolk Virginia 23507Voluntary non-profit - Private(757) 668-9647
  • Sentara Norfolk General HospitalAcute Care Hospitals 1.91 miles away600 Gresham Dr Norfolk Virginia 23507Voluntary non-profit - Other(757) 388-3000
  • Nmc PortsmouthAcute Care - Department of Defense 2.93 miles away620 John Paul Jones Circle Portsmouth Virginia 23708Department of Defense(757) 953-5008
  • Bon Secours Maryview Medical CenterAcute Care Hospitals 4.78 miles away3636 High Street Portsmouth Virginia 23707Voluntary non-profit - Private(757) 398-2200
  • Sentara Leigh HospitalAcute Care Hospitals 5.49 miles away830 Kempsville Road Norfolk Virginia 23502Voluntary non-profit - Other(757) 261-6700
  • Chesapeake General HospitalAcute Care Hospitals 9.62 miles away736 Battlefield Blvd, North Chesapeake Virginia 23320Government - Hospital District or Authority(757) 312-8121
  • Sentara Careplex HospitalAcute Care Hospitals 13.38 miles away3000 Coliseum Drive Hampton Virginia 23666Voluntary non-profit - Private(757) 736-1000

Nearby Dialysis

  • Midtowne Norfolk Dialysis0.89 miles away2201 Colonial Ave Norfolk Virginia 23517CMS Rating: 4 stars Dialysis Stations: 28 (757) 626-3111
  • Bma - Greater Norfolk0.9 miles away(Granby Dialysis) 1902 Omohundro Ave Norfolk Virginia 23517CMS Rating: 2 stars Dialysis Stations: 24 (757) 622-4935
  • Tidewater Renal Dialysis Center1.42 miles away5623 Tidewater Dr Norfolk Virginia 23509CMS Rating: 3 stars Dialysis Stations: 28 (757) 855-2186
  • Childrens Hospital of Kings Daughters1.94 miles awayPediatric Dialysis Ctr 601 Childrens Ln Norfolk Virginia 23507Dialysis Stations: 8 (757) 668-8151
  • Norfolk Dialysis Center3.32 miles away962 Norfolk Sq Norfolk Virginia 23502CMS Rating: 4 stars Dialysis Stations: 40 (757) 461-0501
  • Rai - Goode Way-Portsmouth3.41 miles away311 Goode Way Portsmouth Virginia 23704CMS Rating: 3 stars Dialysis Stations: 20 (757) 393-6582
  • Portsmouth Dialysis Center3.96 miles away2000 High St Portsmouth Virginia 23704CMS Rating: 2 stars Dialysis Stations: 15 (757) 397-4300
  • Total Renal Care - Little Creek Dialysis4.16 miles away1817 E Little Creek Rd Ste A Norfolk Virginia 23518CMS Rating: 3 stars Dialysis Stations: 12 (757) 480-3780

Helpful Articles

Footnotes:

  1. https://www.medicare.gov/nursinghomecompare/profile.html#ID=495273