Concord Nursing and Rehabilitation Center

To pair with its relatively modest overall grade, we gave this facility an A+ for its inspection grade. This is far more impressive than its overall grade. We take several aspects of a facility's inspection report into consideration in computing our inspection ratings. One of those factors is health deficiencies. You should keep in mind that the severity of deficiencies is arguably more meaningful than the quantity of deficiencies, as some end up being relatively minor. This particular nursing home had just a single deficiency on its inspection report and it was not one deemed to pose a threat to patient health or safety. Finally, this facility had no substantiated complaints this year from residents, which is always a good sign.

This facility also was given an impressive long-term care grade. Indeed, we gave it a B+ in that category, which is one of our better. When nursing homes receive a score in this range in this category it typically means it has plenty of staff and is a quality place to live on a permanent basis. On top of assessing the quantity of care provided by nurses aids and other staff, we also looked at the percentage of residents vaccinated against pneumonia. This nursing home provided the vaccine to 94.01198 percent of its residents, which is what we like to see. Pneumonia is often a life or death illness for nursing home residents so we prefer when a nursing home doesn't leave this to chance. Clearly, this place is doing something right in this area as it also excelled at keeping its patients out of the hospital. In fact, it had less than one hospitalization per 1,000 long-term resident days, which is an impressively low number.

The next category we analyzed was short-term care. This facility's received an abysmal short-term care grade where it was given a lowly F. Our short-term care grade is commonly used to assess a facility's rehabilitation services In order to have quality rehabilitation services, nursing homes generally need to have higher levels of skilled nursing services. These types of services include registered nurses, physical therapists, occupational therapists and other licensed professionals. Based on its score in this category, we were not stunned to discover that this nursing home was well below average in terms of its quantity of registered nurse and physical therapy hours provided to its residents based on the measures we looked at. The last metric we considered in this category is the percentage of patients that were able to return home from the nursing home. This facility struggled quite a bit in this area as well, with just 3.7 percent of its patients returning home. This was well below the national average.

Moving on to our fourth area, this facility really did not perform well. Due to a bottom of the barrel grade of F in nursing, this is this nursing home's poorest grade. In calculating a nursing home's nursing rating, we look at the number of hours nurses are caring for residents and the skill levels of the nurses. This nursing home offered a meager 0.3 hours of nursing care per patient per day. Unfortunately, this facility also had terrible marks in some of the quality-based measures to pair with its weak nursing hour totals. We looked at the percent of residents suffering pressure ulcers and we were disappointed. This facility was at approximately 1.5 times the national average in this area.