Complete Care at Myers Park

Although we gave this facility a terrible overall grade, we awarded it a grade of B- for our nursing rating. There are a host of subcategories within this category. Most of the criteria are tied to levels of nurse staffing. This nursing home averages just 0.4 hours of nursing care per patient on a daily basis, which is not an impressive total. Lastly, nursing scores also consider quality-based assessments, such as avoiding major falls. Despite not having the most impressive total nursing hours, this facility actually performed admirably in the metric of preventing major falls. This is usually an indicator that a nursing home has quality controls in place. Some falls could be avoided if a facility supplies enough nurses to assist its patients.

Sadly, this nursing home's next best score is long-term care. As it turns out, with a D in this category, it still fared somewhat poorly. Facilities that receive this type of score in long-term care likely don't provide the kind of consistent around the clock care that some other nursing homes provide. After we finished looking at the volume of nursing care, we next considered the facility's vaccination statistics. Frankly, we were a bit concerned this nursing home vaccinated only 36.936935 percent of its patients against pneumonia. Surprisingly, this place was actually able to limit hospitalizations. With only 0 hospitalizations per 1,000 long-term resident days, this facility had less hospitalizations than most nursing homes. This was its best score in this category.

This nursing home received an F for its inspection rating. This is an important category. Grades in this range usually point to some red flags on the nursing home's inspection reports. With places that received this bad of an inspection score, we recommend scrutinizing the severe deficiencies on its inspection report. This nursing home had 4 deficiencies by government inspectors. The only favorable thing we found is that none of its deficiencies were in the categories that suggest that they created a threat to resident health or safety. Finally, CMS cited this nursing home for possible abuse or neglect. Hopefully, its performance improves in the future, but until then we simply can't recommend this facility.

Turning to our fourth area, this nursing home did not perform well in this category either. With a bottom of the barrel grade of F in short-term care, this is just about as bad as it gets. Short-term care grades are crucial for people seeking rehabilitation. Rehabilitation typically utilizes more skilled nursing. Skilled nursing includes a vast range of nursing services, spanning from registered nurses to physical and respiratory therapists, as well as other variations of therapy. Not surprisingly, we found that this nursing home provides far less physical therapist and registered nurse hours per resident than the average facility. The final statistic we considered in this category is the percentage of residents that ultimately were able to return home from the nursing home. This facility struggled quite a bit in this metric as well, with just 3.2 percent of its patients returning home. This was quite a bit below the national average.