Community Care on Palm
4768 Palm Avenue, Riverside CA 92501 · (951) 686-9001 · 99.01% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Reese
Community Care on Palm is a small nursing home located in Riverside, California. With an overall rating of B, this facility is a fine option. Based on our analysis, you could do much worse than this nursing home. More information on this nursing home's category grades may be found below. Its best category was long-term care, which is addressed in the next paragraph.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 51 Beds
CCRC :
For profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Long-term Care Quality
In addition to receiving a strong overall grade, this facility performed well in our long-term care category. In fact, we gave it an A+ for that category, which is one of our highest scores. Long-term care scores in this range generally require both 24/7 care from nurses and aids, as well as quality routine healthcare services. On top of assessing the volume of care provided by aids and other staff, we also looked at the number of residents vaccinated for pneumonia. This facility vaccinated 100 percent of its patients. Vaccines are vital to keeping patients out of the hospital. Lastly, this facility was able to limit hospitalizations. With just 1.7 hospitalizations per one thousand long-term resident days, this facility has less hospitalizations than most nursing homes.
Facility Inspections
Turning to another one of this facility's strengths, it also received a very impressive inspection rating. Inspections proved to be one of its best categories. In that area, we awarded this nursing home a grade of A-. Perhaps the most significant factor we consider in determining our inspection grades is deficiencies. Deficiencies are found on a nursing home's recent inspection reports. Facilities with better scores in this area most likely avoided the more severe deficiencies involving things like patient abuse. While this nursing home had some deficiencies on its government inspection report, none were major deficiencies based on CMS' scale. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.
Nurse Quality
This nursing home's next best category was nursing. We awarded it a grade of B- in this category. While this wasn't quite as good as some of its other category grades, this isn't a bad score either. There are several factors included in this grade. Many of the factors reflect staffing levels. This nursing home provides an impressive 3.9 hours of nursing care per resident per day. Lastly, we also weighed some quality-based metrics. This facility scored well in a few of the quality-based metrics we looked at. By way of illustration, in terms of the percentage of its patients suffering from pressure ulcers, this nursing home beat the national average. This is usually a good indicator that a place has quality controls in place. Pressure ulcers can generally be avoided with better nursing care.
Short-term Care Quality
This nursing home's weakest area is short-term care, which is the last category we assessed. In this category, we awarded this facility a D. Our short-term care ratings are likely most critical for patients needing a nursing home for rehabilitation. Rehabilitation usually mandates higher levels of highly-skilled nursing. This includes not just nursing, but also physical and occupational therapy, as well as other variations of therapy. We found that this facility was below average in two of the key staffing metrics we focus on. It offered fewer registered nurse and physical therapist hours per resident than most facilities. The last item we looked at in this category is the percentage of patients who eventually returned home from the facility. This facility struggled quite a bit in this area as well, with just 0 percent of its residents returning home.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Community Care on Palm Quality Metrics
Minimizes Pressure Ulcers
This indicates the percentage of residents that suffered from a pressure ulcer. Pressure ulcers, which are also referred to as bed sores, are often the result of patients staying in one position for too long. Better nursing care reduces the number of pressure ulcers sustained by residents in a nursing home.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This metric gauges the percentage of long-term stay residents that suffered falls resulting in serious injury. Falls can arise for a variety of reasons, but high rates of major falls could be an indicator of lower quality nursing care.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This indicates the percentage of patients who sustained a urinary tract infection. UTI's are considered by many in the nursing home industry to be an indicator of nursing care at a nursing home. UTI's are routinely the result of worse hygiene protocols. However, this datapoint may also be misleading for some nursing homes due to inconsistent reporting standards for urinary tract infections.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This is the percent of patients who were prescribed antipsychotic drugs. While antipsychotic drugs may be helpful for many residents, it is important to make sure these medications are being used appropriately. In some situations, excessive reliance on these medications may mean a facility is using these medications to control patient behavior.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This indicates the percentage of patients given antianxiety drugs. Antianxiety medications are prescribed to residents suffering from anxiety and depression.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This is the percentage of patients who are demonstrating depressive symptoms.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This indicates the percent of residents who were given the pneumonia and flu vaccines. Higher vaccination rates should be demanded by residents.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This tells you the percent of residents that needed increased assistance with activities of daily living over time. High levels of needing for assistance with activities of daily living could be a sign of the decline of a patient's well-being.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
Measures the percent of long-term care patients that were able to retain mobility.
Percentage of Residents
Higher is Better
Hospitalizations
This metric tracks the number of hospitalizations per thousand days of patient care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This datapoint measures the number of rehospitalizations per thousand days of short-term care.
Percentage of Residents Rehospitalized
Lower is Better