112 West Main Street, Northborough MA 01532 · (508) 351-9355 · 95.33% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Lata
With an address in Northborough, Massachusetts, Coleman House is one of just two nursing homes in the area. We awarded this nursing home an overall grade of B. A grade in this range requires solid marks in most areas. Based on our ratings, you could do much worse than this facility. This nursing home's impressive profile was highlighted by its inspection reports, which is addressed in the next paragraph.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 45 Beds
CCRC :
For profit - Corporation
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Less:
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January
February
March
April
May
June
July
August
September
October
November
December
Facility Inspections
A+
Historical
On top of being a quality nursing home overall, this nursing home especially excelled in the area of inspections, where it earned an A+. Not many nursing homes fared better in this category. Inspection grades take several factors into consideration, including deficiencies and federal fines. You can find more information about each of these issues by obtaining copies of nursing homes' inspection reports. Fortunately, although this facility had some minor dings on its government inspection report, it had no severe deficiencies. Severe deficiencies are found in categories G, H, I, J, K and L. This means that CMS didn't consider any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.
Long-term Care Quality
A
Historical
One of the other reasons we graded this nursing home so highly is that it was given a dominant long-term care grade. In fact, long-term care turned out to be its second best category score. In that area, we gave this facility a score of A. Nursing homes that receive this kind of score in this category typically provide consistent around the clock care to ensure patients are kept in good health. In addition to considering the volume of care provided by nurses and other staff, we also looked at the number of residents vaccinated against pneumonia. This nursing home administered the vaccine to 100 percent of its patients, which is an impressive figure. Pneumonia sadly is often a life threatening condition for nursing home residents so we prefer when a nursing home does not roll the dice on this issue. Finally, this nursing home was able to limit hospitalizations. With only 1.4 hospitalizations per 1,000 long-term resident days, this facility had less hospitalizations than most nursing homes.
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Short-term Care Quality
C
Historical
The third category we graded was short-term care. In that category, we gave this nursing home a solid grade of C. Short-term care grades are commonly employed to score a facility's performance with rehabilitation To have quality rehabilitation services, facilities generally must offer higher levels of highly skilled nursing. These types of services include registered nurses, physical therapists, occupational therapists and other licensed professionals. Fortunately, this nursing home offers both physical therapists and registered nurses. Not all facilities offer both. Lastly, we looked at the percentage of residents that returned home from this nursing home. We found that 0 percent of this facility's residents were able to return home. This figure was actually quite a bit below the national average.
Nurse Quality
D
Historical
This facility's least impressive category was nursing, which is the last category we scored. In this category, we gave this facility a D. When calculating a facility's nursing rating, we look at the number of hours nurses commit to patients as well as the skill levels of the nurses. This nursing home provides 2.3 hours of nursing care per resident per day. This is a much lower figure than we are used to seeing. While this nursing home's nursing hours were below average, it actually surprised us in some of the qualitative data points in this category. In particular, we were pleased to see that its residents appear to be sustaining fewer pressure ulcers than the national average.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Aug 20
Provider:
B
State:
B+
National:
B
Overall Rating
Nurse Rating
Long-Term Rating
Short-Term Rating
Inspection Rating
Coleman House Quality Metrics
Minimizes Pressure Ulcers
This tells you the percent of residents that sustained a pressure ulcer. Pressure ulcers are considered by many experts to be a barometer of nursing care at a nursing home. Pressure ulcers, which are also referred to as bed sores, are routinely the result of residents staying in one position for too long.
Provider
B+
5.65%
State
B+
5.75%
National
B
7.32%
Percent of Patients with Pressure Ulcers Lower is Better
Minimizes Serious Falls
This is the percent of patients that suffered from a major fall. Falls resulting in major injuries are considered to be a measure of nursing care at a nursing home. Major falls leading to injury are routinely the result of lower levels of patient supervision.
Provider
C
4.68%
State
B
3.35%
National
B
3.36%
Percent of Patients with Serious Falls Lower is Better
Minimizes Urinary Tract Infections
This indicates the percentage of residents who have had a urinary tract infection. UTI's are often the result of lower quality nursing care. Better hygiene protocols can minimize the number of UTI's sustained by residents in a nursing home. We want to point out that this statistic is affected by by the fact that facilities have varying reporting standards for infections.
Provider
F
8.19%
State
B
2.46%
National
B
2.65%
Percent of Patients with UTIs Lower is Better
Appropriately Uses Anti-Psychotic Medication
This statistic tells you the percent of long-term residents which are administered antipsychotic medication. Increased usage of these drugs may suggest that a nursing home is using these medications to control patient behavior in scenarios where such drugs are not medically required. Nevertheless, some nursing homes may need to rely on these drugs due to an increased number of patients suffering from dementia.
Provider
B
13.45%
State
B-
17.92%
National
B
14.17%
Percent of Patients Lower is Better
Appropriately Uses Anti-Anxiety Medication
This tells you the percentage of residents who were given antianxiety drugs. Antianxiety drugs are prescribed to residents experiencing depression and anxiety.
Provider
A
10.74%
State
B+
18.77%
National
B
19.66%
Percent of Patients Lower is Better
Managing Depression Among Residents
Measures the percentage of long-term stay patients demonstrating depressive symptoms.
Provider
B
1.84%
State
B+
1.73%
National
B+
5.08%
Percent of Patients Lower is Better
Appropriate Vaccine Usage
This tells you the percentage of residents that were given the flu and pneumonia vaccines. High vaccination rates should be demanded by residents.
Provider
A
100%
State
B-
90.87%
National
B
92.05%
Percent of Patients Higher is Better
Residents Maintain Autonomy
This tells you the percent of patients who required more assistance with activities of daily living over time. High levels of needing for assistance with activities of daily living could be a sign of the deterioration of a patient's well-being.
Provider
A
7.63%
State
B
14.82%
National
B
14.46%
Percentage of Patients Lower is Better
Ability to Keep Residents Mobile
This is the percent of residents that retained mobility levels over time. Preserving mobility is usually a good sign for residents' well-being.
Provider
B
17.37%
State
B
16.96%
National
B
17.09%
Percentage of Residents Higher is Better
Hospitalizations
This metric is a measure of the number of times residents are hospitalized per 1,000 days of patient care. Avoiding hospitalizations is key to preserving the physical well-being of nursing home residents.
Provider
D
1.4
State
B+
1.45
National
B
1.70
Hospitalizations per 1,000 resident days Lower is Better
Short-term Care: Rehospitalizations
This tells you the number of rehospitalizations per 1,000 days of short-term care.
Provider
B
17.37
State
B
16.96
National
B
17.09
Percentage of Residents Rehospitalized Lower is Better
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Nearby Dialysis
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