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Citizens Memorial Healthcare Facility

  • Nursing Home
  • Independent Living
  • Memory Care

Updated Sep 1, 2022 by Nick Lata

Historical Rating
Grade: B
Oct 18: B-Nov 18: BDec 18: BJan 19: BFeb 19: BMay 19: B-Jun 19: B-Jul 19: CAug 19: CSep 19: CJan 20: CMar 20: DApr 20: DMay 20: CJun 20: CJul 20: DAug 20: DSep 20: COct 20: CJan 21: DFeb 21: DMar 21: DApr 21: CMay 21: CJun 21: CJul 21: CAug 21: CSep 21: COct 21: CNov 21: CJan 22: CFeb 22: CMar 22: CApr 22: CMay 22: B-Jun 22: B-Aug 22: BSep 22: B
See Rating Overview
Citizens Memorial Healthcare Facility's website

1218 West Locust, PO Box 590,
Bolivar MO 65613

(417) 326-7648

73.78% estimated occupancy 1

Citizens Memorial Healthcare Facility is in Bolivar, Missouri. This is a very respectable nursing home. We gave it an overall grade of B, which is a favorable grade. This facility truly has plenty working in its favor. The best aspect of this nursing home's strong profile is its inspection rating. We discuss inspections in the next paragraph

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • Non profit - Corporation
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Transportation
  • Speech Therapy
  • Occupational Therapy
  • Physical Therapy
  • Nutritional Counseling
  • Pharmacy
  • Recreational Therapy

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
Less:
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April
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May
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June
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July
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August
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September
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October
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November
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December
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January
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February
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March
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Facility Inspections

Grade: A

On top of earning a great overall grade, this facility fared even better in the area of inspections which is associated with the nursing home's recent government inspection reports. In fact, we gave it an A for this category, which is one of our highest scores. Our inspection scores are based on many items located in the a nursing home's recent inspection reports. Places that receive favorable grades in this category have few deficiencies on those reports. Most importantly, these nursing homes generally do not have any severe deficiencies which are associated with risks to patient safety. Unfortunately, it doesn't appear that we have information about this nursing home's deficiencies. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Long-term Care Quality

Grade: A-minus

This facility was awarded impressive marks in the area of long-term care as well. Indeed, we awarded it one of our most elite scores in that area with a area of A-. Nursing homes that receive this kind of grade in long-term care tend to provide consistent 24/7 care to make sure patients are well cared for. On top of considering the amount of care provided by nurses aids and other staff, we analyzed the number of residents vaccinated against pneumonia. This nursing home gave the vaccine to 95.583595 percent of its residents, which is more than most nursing homes. Clearly, this nursing home is doing something right in this area as it also excelled at keeping its patients out of the hospital. In fact, it had only 0.01 hospitalizations per 1,000 long-term resident days, which is an impressively low number.

Short-term Care Quality

Grade: B-minus

The next category we analyzed was short-term care, where this facility was given a B- in this area. Short-term care scores are important for individuals looking for rehabilitation. Rehabilitation generally mandates higher levels of highly-skilled nursing services. This includes a wide spectrum of services, ranging from registered nurses to physical and respiratory therapists, as well as other types of therapy. Unfortunately, we weren't able to find information on registered nurse or physical therapy staffing for this nursing home. Lastly, we considered the percentage of residents who eventually returned home from this facility. We found that 0 percent of this facility's residents were able to return home. This figure was actually well below the national average.

Nurse Quality

Grade: D

Turning to the last category, we awarded this facility a grade of D for the area of nursing. This was the facility's worst category rating. Naturally, this grade hurt the facility's overall grade to a certain degree. Nursing scores are based in large part on quantity of nursing care available. This facility averaged only 0.3 hours of nursing care per patient on a daily basis. This is an alarmingly low total. Lastly, we also assessed some nursing quality measures in determining our nursing ratings. This place fared well in terms of avoiding pressure ulcers and major falls.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

Citizens Memorial Healthcare Facility Quality Metrics

Minimizes Pressure Ulcers

Grade: C

In Citizens Memorial Healthcare Facility, 9.28% of Patients had Pressure Ulcers

This indicates the percentage of residents who sustained a pressure ulcer. Pressure ulcers, also referred to as bed sores, are often caused by residents staying in one position for too long. Better nursing protocols can minimize the percentage of residents in a nursing home who sustain pressure ulcers.

Minimizes Serious Falls

Grade: B-minus

In Citizens Memorial Healthcare Facility, 3.89% of Patients had Serious Falls

This datapoint gauges the percent of long-term care residents that suffered falls which resulted in serious injury. Falls can happen for a variety of reasons, but excessive numbers of falls may be a sign of lower levels of patient supervision.

Minimizes Urinary Tract Infections

Grade: B

In Citizens Memorial Healthcare Facility, 3.39% of Patients had UTIs

This tells you the percent of residents that have had a urinary tract infection. These infections are associated with insufficient hygiene.

Appropriately Uses Anti-Psychotic Medication

Grade: B-minus

In Citizens Memorial Healthcare Facility, 20.47% of Patients use Anti-Psychotic Medication

This metric is an indication of the percentage of long-term care patients taking antipsychotic drugs. While antipsychotic medications serve an important medical purpose, it is important to ensure these drugs are being used only where medically required. In limited cases, increased usage of these drugs may suggest a nursing home is using these medications to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: A-minus

In Citizens Memorial Healthcare Facility, 24.32% of Patients use Anti-Anxiety Medication

This tells you the percentage of patients who were given antianxiety medications. These drugs are given to residents experiencing depression and anxiety.

Managing Depression Among Residents

Grade: B

In Citizens Memorial Healthcare Facility, 4.19% of Patients

This indicates the percent of residents who are showing depressive symptoms. Higher rates of depression may be an indicator lower quality care.

Appropriate Vaccine Usage

Grade: B

In Citizens Memorial Healthcare Facility, 88.53% of Patients

This is a measure of the percent of long-term patients who received the flu and pneumonia vaccines.

Residents Maintain Autonomy

Grade: C

In Citizens Memorial Healthcare Facility, 14.79% Percentage of Patients

This datapoint is a measure of the percent of long-term care residents who required more assistance with activities of daily living over time. Activities of daily living include activities such as getting dressed and taking a bath. Some experts believe that this is a reliable measure of a resident's well-being.

Ability to Keep Residents Mobile

Grade: B-plus

In Citizens Memorial Healthcare Facility, 14.68% Percentage of Residents

This tells you the percentage of patients that were able to retain mobility over time. Preserving mobility is often a great sign for residents' well-being.

Hospitalizations

Grade: B-minus

In Citizens Memorial Healthcare Facility, 1.7 Hospitalizations per 1,000 resident days

This indicates the number of times residents are hospitalized per thousand days of patient care. There is a correlation between keeping patients out of the hospital and the quality of nursing home care.

Short-term Care: Rehospitalizations

Grade: B-minus

In Citizens Memorial Healthcare Facility, 14.68 Percentage of Residents Rehospitalized

This metric is a measure of the number of times residents are rehospitalized per 1,000 days of short-term care.

Short-term Care: ER Visits

Grade: B-minus

In Citizens Memorial Healthcare Facility, 11.55 Percentage of Patients

This indicates the number of times residents are sent to the emergency room per 1,000 days of short-term care.

Short-term Care: Facilitates Functional Improvement

Grade: D

In Citizens Memorial Healthcare Facility, 72.81% Percentage of Resident

This metric is a measure of the percent of short-term care patients that saw functional improvements, such as enhanced ability to perform activities of daily living. Some experts argue that this is a reliable measure of rehabilitation performance.