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Citizens Memorial Healthcare Facility

  • Nursing Home
  • Independent Living
  • Memory Care

Updated Nov 1, 2023 by Nick Lata

Historical Rating
Grade: B
Oct 18: B-Nov 18: BDec 18: BJan 19: BFeb 19: BMay 19: B-Jun 19: B-Jul 19: CAug 19: CSep 19: CJan 20: CMar 20: DApr 20: DMay 20: CJun 20: CJul 20: DAug 20: DSep 20: COct 20: CNov 20: CJan 21: DFeb 21: DMar 21: DApr 21: CMay 21: CJun 21: CJul 21: CAug 21: CSep 21: COct 21: CNov 21: CJan 22: CFeb 22: CMar 22: CApr 22: CMay 22: B-Jun 22: B-Aug 22: BSep 22: BOct 22: BNov 22: BJan 23: B-Feb 23: B-Mar 23: B-Apr 23: BJun 23: BJul 23: BAug 23: BSep 23: B-Oct 23: BNov 23: B
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Citizens Memorial Healthcare Facility's website

1218 West Locust, PO Box 590,
Bolivar MO 65613

(417) 326-7648

93.87% estimated occupancy 1

Citizens Memorial Healthcare Facility is in Bolivar, Missouri. This is a very respectable nursing home. We gave it an overall grade of B, which is a favorable grade. This facility truly has plenty working in its favor. This place's strong report card was highlighted by its inspection rating, which we will address in the next paragraph.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • Non profit - Corporation
  • Offers Post-Acute Care 
  • Offers Inpatient Rehab

Specialized Services

  • Home Making
  • Transportation
  • Speech Therapy
  • Occupational Therapy
  • Physical Therapy
  • Nutritional Counseling
  • Pharmacy
  • Recreational Therapy
  • Pain Management

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
Less:
More:
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Facility Inspections

Grade: A

To go along with its strong overall performance, we gave this nursing home an A for the area of inspections. Inspection ratings are tied to several datapoints found on the a nursing home's recent inspection reports. Nursing homes that receive favorable grades in this area have very few deficiencies on their reports. Most importantly, these facilities should not have any severe deficiencies which are associated with endangerment of patients. Unfortunately, it does not look like we were able to find deficiency counts for this nursing home. Without the deficiency related data for this facility, it ended up being challenging to evaluate it in this category.

Long-term Care Quality

Grade: B-plus

Contributing to its profile, this nursing home also received a score of B+ for its long-term care rating. This is an above average score in this area. Facilities that do well in long-term care typically are well-staffed and offer extensive hands on care to patients. One of the datapoints we considered after nursing hours was vaccines. This facility provided the pneumonia vaccination to 98.89807 percent of its residents. This is a great way to minimize unnecessary hospitalizations for the elderly population. Clearly, this facility is doing something right in this area as it was able to keep its patients out of the hospital. It had only 0.02 hospitalizations per one thousand long-term resident days, which is an impressively low figure.

Short-term Care Quality

Grade: B

This nursing home received a favorable short-term care grade as well. We gave it one of our better grades in that area with a grade of B. In determining our short-term care scores, we size up the facility's levels of skilled nursing services, which includes registered nurses, physical therapists occupational therapists and other types of therapists. This score is typically a meaningful assessment of the nursing home's rehabilitation. It doesn't appear that this nursing home provided information on registered nurse or physical therapist staffing. Lastly, we looked at the percentage of patients who eventually returned home from this nursing home. We found that 0 percent of this nursing home's patients were able to return home.

Nurse Quality

Grade: B-minus

Our next category is nursing, where we awarded this facility a grade of B- in that area. When computing our nursing ratings, we factor in both nursing hours and the training levels of those nurses. This nursing home provides 0.3 hours of nursing care per resident per day. This is a much lower figure than we are used to seeing. Lastly, we look at quality-based statistics, such as the percentage of patients who experienced pressure ulcers and major falls. These statistics are measures of the quality of nursing care.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Citizens Memorial Healthcare Facility Quality Metrics

Minimizes Pressure Ulcers

Grade: A-minus

In Citizens Memorial Healthcare Facility, 5.08% of Patients had Pressure Ulcers

This is the percent of patients that have had a pressure ulcer. Pressure ulcers, also referred to as bed sores, are often caused by residents staying in one position for too long. Better nursing protocols can limit the percentage of residents in a nursing home who sustain pressure ulcers.

Minimizes Serious Falls

Grade: C

In Citizens Memorial Healthcare Facility, 4.68% of Patients had Serious Falls

This metric is an indication of the percentage of long-term care residents that sustained a fall leading to serious injury. This is one of the statistics we use in determining our nursing ratings.

Minimizes Urinary Tract Infections

Grade: D

In Citizens Memorial Healthcare Facility, 4.3% of Patients had UTIs

This datapoint tells you the percent of long-term care patients who sustained urinary tract infections. Although a higher rate infections could reflect poorly on a nursing home's cleanliness, it is problematic to compare between facilities due to facilities having differing reporting standards.

Appropriately Uses Anti-Psychotic Medication

Grade: B-plus

In Citizens Memorial Healthcare Facility, 10.4% of Patients use Anti-Psychotic Medication

This is the percent of patients who were given antipsychotic drugs. Antipsychotic medications are administered to patients for many conditions, such as cognitive disorders. Tragically, in limited cases, high levels of antipsychotic drug use may indicate that a facility is using these drugs to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: B-plus

In Citizens Memorial Healthcare Facility, 14.93% of Patients use Anti-Anxiety Medication

This indicates the percent of residents prescribed antianxiety medications. Antianxiety drugs are administered to residents experiencing depression and anxiety.

Managing Depression Among Residents

Grade: B-plus

In Citizens Memorial Healthcare Facility, 1.51% of Patients

This is a measure of the percentage of long-term stay patients who are showing symptoms of depression.

Appropriate Vaccine Usage

Grade: A-minus

In Citizens Memorial Healthcare Facility, 99.19% of Patients

This is a measure of the percent of long-term stay patients that received the pneumonia and flu vaccines. Respiratory viruses can be fatal for seniors, making these types of vaccines critical to patient well-being.

Residents Maintain Autonomy

Grade: B

In Citizens Memorial Healthcare Facility, 14.29% of Patients

This datapoint measures the percentage of long-term stay patients that needed additional assistance with activities of daily living over time. Activities of daily living include activities such as taking medications and using the bathroom. Some experts believe that this is a reasonable measure of a resident's well-being.

Ability to Keep Residents Mobile

Grade: C

In Citizens Memorial Healthcare Facility, 10.62% of Residents

Measures the percentage of long-term care patients that were able to retain mobility. Many argue that mobility is important for residents' physical and mental well-being.

Hospitalizations

Grade: C

In Citizens Memorial Healthcare Facility, 0.02 Hospitalizations per 1,000 resident days

This indicates the number of times residents are hospitalized per 1,000 days of patient care.

Short-term Care: Rehospitalizations

Grade: A-minus

In Citizens Memorial Healthcare Facility, 10.62% of Residents Rehospitalized

This datapoint is a measure of the number of rehospitalizations per 1,000 days of short-term patient care.

Short-term Care: ER Visits

Grade: B

In Citizens Memorial Healthcare Facility, 11.45% of Patients

This is the number of times residents are sent to the emergency room per thousand days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: D

In Citizens Memorial Healthcare Facility, 65.86% of Resident

This indicates the percent of short-term stay residents that saw functional improvements, such as enhanced ability to perform activities of daily living.