Citizens Care Center is a large non-profit facility located in Havre De Grace, Maryland. With an overall grade of B-, this is likely a middle of the road facility. You can certainly do worse than this facility. The best part of this facility's report card was is its inspection rating. Inspection grades are discussed in the next section.
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Citizens Care Center
- Nursing Home
Updated Nov 1, 2023 by Nick Lata
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- Accepts Medicare 1
- Accepts Medicaid 1
- No CCRC
- Has Resident Council
- No Family Council
- Non profit - Other
- Offers Hospice
- Offers Respite Care
- Offers Inpatient Rehab
- Speech Therapy
- Stroke Recovery
- IV Antibiotic Therapy
- Wound Care
- Occupational Therapy
- Physical Therapy
- Nutritional Counseling
- Recreational Therapy
- Pain Management
- Orthopedic Rehabilitation
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Registered Staff Hours
This nursing home's best category grade came in the area of inspections. In this area, we gave this nursing home a grade of B+. It outperformed most facilities in this category. We weigh several aspects of a nursing home's inspection report in determining our inspection scores. One key factor is deficiencies. You should keep in mind that the severity of these deficiencies is arguably more important than the number of deficiencies, as some of these are relatively insignificant. This facility received 5 deficiencies on its inspection report, but none were considered to be major deficiencies. This means that CMS didn't consider any of these deficiencies an immediate threat to patient health or safety. Keep in mind that deficiency-free inspections are rare in the industry.
Short-term Care Quality
This facility also received a favorable short-term care score. Indeed, we awarded it a grade of B in this category, which happens to be one of our better. Our short-term care scores are based in part on the nursing home's quantity of skilled nursing services. This includes a broad range of nursing services, ranging from registered nurses to physical and speech therapists, in addition to other forms of therapy. Fortunately, it appear that this nursing home has registered nurses on staff. Not all facilities employs these types of nurses. However, according to the information they provided, they do not appear to employ physical therapists. Finally, we looked at the number of patients who ultimately returned home from this facility. We found that 5.3 percent of this facility's residents were able to return home.
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Long-term Care Quality
This facilities next most favorable category was long-term care. We gave it a grade of B- in this area. This is essentially a slightly below average score in this category. In the category of long-term care, we look at the quantity of services offered by a nursing home, as opposed to more healthcare-oriented services. In addition to looking at the amount of care provided by nurses aids and other staff, we looked at the percentage of residents vaccinated for pneumonia. This nursing home administered the vaccine to 97.62533 percent of its patients. This facility also excelled at keeping its patients out of the hospital. Indeed, it had only 0.01 hospitalizations per one thousand long-term resident days, which is an impressively low figure.
The next category we analyzed was nursing. This nursing home received a grade of C in the category. The nursing score weighs several data points, many of which are tied to nursing hours. This place provided just 0.4 hours of nursing care per resident per day. This is a relatively low total compared to most other facilities. Lastly, despite not having the most impressive total nursing hours per resident, this nursing home actually performed admirably in the metric of preventing major falls. This is generally an indicator that a nursing home has sufficient quality controls in place.
Rating Over Time
Compared to national and state averages across all facilities.
Citizens Care Center Quality Metrics
Minimizes Pressure Ulcers
In Citizens Care Center, 11% of Patients had Pressure Ulcers
This datapoint gauges the percentage of long-term care residents who are suffering from pressure ulcers. Many experts believe that pressure ulcers are an measure of a facility's nursing care quality.
Minimizes Serious Falls
In Citizens Care Center, 2.37% of Patients had Serious Falls
This figure tells you the percentage of long-term stay residents who had falls leading to severe injury. We use this statistic in calculating our nursing scores.
Minimizes Urinary Tract Infections
In Citizens Care Center, 1.89% of Patients had UTIs
This is the percent of residents that have had a urinary tract infection. These infections are associated with insufficient hygiene.
Appropriately Uses Anti-Psychotic Medication
In Citizens Care Center, 22.68% of Patients use Anti-Psychotic Medication
This tells you the percent of residents given antipsychotic medications. While antipsychotic medications may be helpful for many residents, it is important to confirm these drugs are being used appropriately. In some cases, excessive reliance on these medications may suggest a nursing home is using these medications to control patient behavior.
Appropriately Uses Anti-Anxiety Medication
In Citizens Care Center, 11.05% of Patients use Anti-Anxiety Medication
This is the percent of residents who were given antianxiety medications. Antianxiety drugs are given to patients suffering from depression or anxiety.
Managing Depression Among Residents
In Citizens Care Center, 6.2% of Patients
Measures the percentage of long-term stay residents who are demonstrating depressive symptoms.
Appropriate Vaccine Usage
In Citizens Care Center, 98% of Patients
This is the percent of residents that were given the pneumonia and flu vaccines. High vaccination rates should be standard at this point.
Residents Maintain Autonomy
In Citizens Care Center, 18.16% of Patients
Measures the percentage of long-term stay residents who required increased assistance with activities of daily living over time. ADL's include activities such as moving around and taking a bath.
Ability to Keep Residents Mobile
In Citizens Care Center, 37.46% of Residents
This is a measure of the percentage of long-term care patients that maintained mobility.
In Citizens Care Center, 0.01 Hospitalizations per 1,000 resident days
This is the number of hospitalizations per 1,000 days of care. There is a correlation between having fewer hospitalizations and the quality of long-term care.
Short-term Care: Rehospitalizations
In Citizens Care Center, 37.46% of Residents Rehospitalized
Measures the number of rehospitalizations per thousand days of short-term resident care.
Short-term Care: ER Visits
In Citizens Care Center, 12.49% of Patients
This tells you the number of times residents are sent to the emergency room per thousand days of short-term care. There is a correlation between having fewer emergency room visits and the overall quality of rehabilitation.
Short-term Care: Facilitates Functional Improvement
In Citizens Care Center, 74.96% of Resident
This metric measures the percentage of short-term stay residents that experienced functional improvements, such as enhanced ability to perform activities of daily living. Some experts believe that this is a reliable measure of rehabilitation performance.
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