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Chapin Center

  • Nursing Home

Updated Jun 1, 2022 by Nick Lata

Historical Rating
Grade: B-minus
Oct 18: B-Nov 18: B-Dec 18: B-Jan 19: B-Feb 19: CMay 19: B-Jun 19: B-Jul 19: B-Aug 19: B-Sep 19: B-Jan 20: CMar 20: CApr 20: CMay 20: CJun 20: CJul 20: CAug 20: CSep 20: COct 20: CJan 21: CFeb 21: CMar 21: CApr 21: CMay 21: CJun 21: CJul 21: B-Aug 21: B-Sep 21: B-Oct 21: B-Nov 21: B-Jan 22: CFeb 22: CMar 22: CApr 22: B-May 22: B-Jun 22: B-
See Rating Overview
Chapin Center's website

200 Kendall Street,
Springfield MA 01104

(413) 737-4756

79.43% estimated occupancy 1

Chapin Center is a senior living facility in Springfield, Massachusetts, which has 144,116 people. With an overall grade of B-, this is likely a decent facility. You can definitely do worse than this nursing home. One of the major highlights of this nursing home's profile is its remarkable inspection score, which you can find in the next section.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • Non profit - Corporation
  • Offers Post-Acute Care 
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Medication Management
  • Home Making
  • Speech Therapy
  • Stroke Recovery
  • Amputee Recovery
  • IV Antibiotic Therapy
  • Palliative Care
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Tracheotomy Care
  • Diabetes Management
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Pharmacy
  • Recreational Therapy
  • Pain Management
  • Colostomy Care
  • Orthopedic Rehabilitation
  • Total Parenteral Nutrition

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
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January
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February
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March
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April
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May
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June
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July
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August
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September
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October
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November
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December
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Facility Inspections

Grade: A

We want to point out that this facility really outperformed its overall grade in the category of inspections. In fact, it received an excellent government inspection report this year. As a result, it received one of our best grades in this category with a grade of A. Inspection ratings account for several factors found on a facility's inspection reports. One of the most important criteria we rely on is the number and severity of deficiencies. Places with better scores in this category usually have few severe deficiencies. Fortunately, although this facility had a few minor dings on its inspection report, it had zero severe deficiencies. Severe deficiencies are those found in categories G, H, I, J, K and L. This means that the government inspectors didn't consider any of the deficiencies on this facility's report to pose an imminent threat to patient health or safety. A few relatively minor deficiencies aren't something to panic about.

Long-term Care Quality

Grade: B-plus

We also awarded this facility a strong grade in long-term care. This nursing home earned a B+ in this category, which happens to be one of our more favorable grades. Facilities that do well in long-term care tend to provide residents with better supervision and stay on top of routine healthcare services. On top of looking at the volume of care provided by nurses aids and other staff, we analyzed the percentage of residents vaccinated for pneumonia. This nursing home administered the vaccine to 98.21826 percent of its patients, which is what we like to see. Pneumonia sadly is often a deadly illness for nursing home patients so we strongly prefer when a nursing home does not take any chances. Clearly, this place is doing something right in this area as it also excelled at keeping its patients out of the hospital. In fact, it had only 0.01 hospitalizations per one thousand long-term resident days, which is an impressively low figure.

Nurse Quality

Grade: B-minus

This facility's next best category grade came in the area of nursing. In that category, we gave this nursing home a grade of B-. Our nursing score analyzes the facility's nurse staffing levels. We look at both the levels of training of those nurses and the number of hours spent with residents. This facility provided just 0.3 hours of nursing care per resident on a daily basis. This is a relatively low total compared to most other nursing homes. Despite having low quantities of nursing care, this nursing home actually excelled in some of the quality-based metrics we assessed. In fact, it scored well when it comes to minimizing its residents' major falls and pressure ulcers.

Short-term Care Quality

Grade: D

Turning to the final area, we awarded this facility a grade of D for short-term care. This was the facility's worst category grade. Unfortunately, this score pulled down the facility's overall profile to some degree. Our short-term care grades are based in part on the nursing home's quantity of highly-skilled highly skilled professionals. This includes a vast scope of nursing services, spanning from registered nurses to physical and speech therapists, not to mention other variations of therapy. In this facility's case, it looks like it provides less physical therapist and registered nurse hours per resident than the typical facility. Lastly, we considered the number of patients who eventually returned home from this facility. This nursing home didn't fare well here either. In fact, we found that just 4.5 percent of this facility's patients were able to return home.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Jul 22

Chapin Center Quality Metrics

Minimizes Pressure Ulcers

Grade: A

In Chapin Center, 6.44% of Patients had Pressure Ulcers

This gauges the percentage of long-term residents who are suffering from pressure ulcers. We find that pressure ulcers are an measure of a facility's nursing care quality.

Minimizes Serious Falls

Grade: B-plus

In Chapin Center, 3.62% of Patients had Serious Falls

This indicates the percent of patients that sustained a major fall. Falls leading to severe injury are considered by many experts to be an indicator of the quality of nursing care at a nursing home. Major falls are routinely the result of poor nursing care.

Minimizes Urinary Tract Infections

Grade: A

In Chapin Center, 2.45% of Patients had UTIs

This is the percent of residents who suffered from a urinary tract infection. These infections could be linked to poor hygiene.

Appropriately Uses Anti-Psychotic Medication

Grade: B-minus

In Chapin Center, 18.96% of Patients use Anti-Psychotic Medication

This indicates the percentage of patients who were given antipsychotic medications. While antipsychotic medications may be vital to many residents, it is important to confirm these medications are being used only where medically required. In limited cases, excessive reliance on these medications may mean a nursing home is using these drugs to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: B-plus

In Chapin Center, 18.8% of Patients use Anti-Anxiety Medication

This datapoint is a measure of the percentage of long-term care patients who are given antianxiety medication. These medications are generally used to treat residents suffering from anxiety and depression.

Managing Depression Among Residents

Grade: A+

In Chapin Center, 1.95% of Patients

This is the percent of patients who are demonstrating symptoms of depression.

Appropriate Vaccine Usage

Grade: B

In Chapin Center, 91.63% of Patients

This is the percentage of patients that received the flu and pneumonia vaccines. Higher vaccination rates should be standard at this point.

Residents Maintain Autonomy

Grade: D

In Chapin Center, 15.18% Percentage of Patients

This is the percent of patients who needed additional assistance with activities of daily living over time. Higher levels of dependence on staff for assistance with ADL's could indicate the deterioration of a patient's well-being.

Ability to Keep Residents Mobile

Grade: A-minus

In Chapin Center, 19.01% Percentage of Residents

This metric measures the percentage of long-term care residents that retained mobility levels. Many would argue that mobility is critical to patients mental and physical well-being.

Hospitalizations

Grade: A

In Chapin Center, 1.24 Hospitalizations per 1,000 resident days

This indicates the number of hospitalizations per thousand days of care.

Short-term Care: Rehospitalizations

Grade: C

In Chapin Center, 19.01 Percentage of Residents Rehospitalized

This indicates the number of times residents are rehospitalized per thousand days of short-term patient care.

Short-term Care: ER Visits

Grade: B-minus

In Chapin Center, 10.9 Percentage of Patients

This metric is a measure of the number of emergency room visits per 1,000 days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: D

In Chapin Center, 71.03% Percentage of Resident

This is a measure of the percent of short-term stay patients that experienced functional improvements.

Nearby Hospitals

  • Mercy Medical CtrAcute Care Hospitals 0.95 miles away271 Carew Street Springfield Massachusetts 01104Voluntary non-profit - Private(413) 748-9000
  • Baystate Medical CenterAcute Care Hospitals 1.39 miles away759 Chestnut Street Springfield Massachusetts 01199Voluntary non-profit - Private(413) 794-0000
  • Holyoke Medical CenterAcute Care Hospitals 5.94 miles away575 Beech Street Holyoke Massachusetts 01040Voluntary non-profit - Private(413) 534-2500
  • Baystate Noble HospitalAcute Care Hospitals 9.22 miles away115 West Silver Street Westfield Massachusetts 01085Voluntary non-profit - Private(413) 568-2811
  • Baystate Wing Hospital and Medical CentersAcute Care Hospitals 12.51 miles away40 Wright Street Palmer Massachusetts 01069Voluntary non-profit - Other(413) 283-7651
  • Cooley Dickinson Hospital Inc,TheAcute Care Hospitals 15.11 miles away30 Locust Street Northampton Massachusetts 01060Voluntary non-profit - Private(413) 582-2000
  • Rockville General HospitalAcute Care Hospitals 18.85 miles away31 Union St Vernon Rockville Connecticut 06066Proprietary(860) 872-5160

Nearby Dialysis

  • Western Mass. Kidney Center (Bma Springfield)1.48 miles away2000 Main Street Springfield Massachusetts 01103CMS Rating: 4 stars Dialysis Stations: 33 (413) 739-4751
  • Springfield Dialysis Center1.49 miles away125 Liberty Street, Suite 101 Springfield Massachusetts 01103Dialysis Stations: 16 (413) 736-9600
  • East Springfield Dialysis (Bma of Massachusetts)1.78 miles away1515 State Street Springfield Massachusetts 01109CMS Rating: 5 stars Dialysis Stations: 16 (413) 732-1586
  • Pioneer Valley Dialysis Center2.53 miles away208 Ashley Avenue West Springfield Massachusetts 01089CMS Rating: 4 stars Dialysis Stations: 29 (413) 750-3400
  • Chicopee Dialysis Center2.61 miles awayI 391 Industrial Park 317 Meadow Street Chicopee Massachusetts 01013Dialysis Stations: 17 (413) 535-2529
  • Heritage Dialysis Center, LLC3.47 miles away67 Cooper Street Agawam Massachusetts 01001Dialysis Stations: 13 (413) 786-2022
  • Dialysis Center of Western Massachusetts3.64 miles away601 Memorial Drive, Suite H Chicopee Massachusetts 01020Dialysis Stations: 15 (413) 593-3078
  • Ara-Holyoke Dialysis LLC4.37 miles away36 Lower Westfield Rd Unit C-153 Holyoke Massachusetts 01040Dialysis Stations: 20 (413) 533-3128