Chandler Nursing Center

In addition to performing well in its overall grade, this facility performed at an even higher level in the area of inspections. In fact, it received a nearly flawless inspection report this year. As a result, it received one of our highest grades in that category with a score of A+. Perhaps the most significant factor we consider in calculating our inspection ratings is deficiencies. These deficiencies are found on a facility's inspection reports. Nursing homes with better scores in this area typically avoided the most severe deficiencies involving patient abuse or death. Fortunately, although this nursing home had some minor dings on its government inspection report, it had no severe deficiencies. Severe deficiencies are those found in categories G through L. This tells you the government inspectors did not consider any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

One of the other reasons we rated this facility so highly is that it was awarded a very impressive long-term care grade. In fact, long-term care ended up being its second most favorable category grade. In that category, we awarded this facility a grade of A. Facilities that receive this type of score in long-term care tend to provide consistent around the clock care to ensure patients are kept in good health. After looking at the quantity of care provided by nurses and other staff, we turned to the facility's vaccination data. This facility vaccinated 100 percent of its residents for pneumonia. Vaccines are critical to keeping patients out of the hospital. Clearly, this facility is doing something right in this area as it was able to keep its patients out of the hospital. Indeed, it had only 0.02 hospitalizations per 1,000 long-term resident days, which is an impressively low number.

The next category we assessed is short-term care, where this facility's score wasn't quite as strong as its other scores. In that category, we gave this nursing home a D, which is not the type of grade we were hoping for. Short-term care grades are commonly employed to grade a facility's rehabilitation services To have highly scored rehabilitation services, facilities generally must feature better levels of skilled nursing services. These types of services include registered nurses, physical therapists, occupational therapists and other licensed professionals. It looks like this nursing home was subpar in terms of its quantity of physical therapy and registered nurse hours offered to its residents based on the measures we looked at. Lastly, we looked at the number of residents who were able to return to the community from this facility. This definitely wasn't a strength for this facility. We found that just 0 percent of this nursing home's patients returned home. At most facilities, around half of their residents are able to return home so this is well below average.

This facility's worst area was nursing, which is the last area we looked at. Sadly, it received an F in this area. Even with a few favorable scores in other areas, this score is nevertheless a bit concerning so we would like to to make sure you are aware. Nursing ratings are primarily tied to a nursing home's nurse staffing. With a meager 0.3 hours of nursing care per resident daily, this place's nurse staffing levels were quite a bit below the national average. Finally, we also assessed some nursing quality-based metrics in calculating our nursing ratings. This place fared well in the area of minimizing its residents' major falls and pressure ulcers.