Center at Arrowhead
7201 W Camino San Xavier Ave, Glendale AZ 85308 · (623) 773-6100 · 74.89% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Lata
Center at Arrowhead is an average-sized nursing home located in Glendale, Arizona. This nursing home is an A rated facility. This facility was given one of the best ratings that we offer. A grade in this range requires excellent scores across the board. Based on our assessment, this nursing home looks like a no brainer for most people. This nursing home was also given phenomenal scores in all of our categories. More information about these categories can be found below.
Accepts Medicare 1 :
Accepts Medicaid 1 :
For profit - Partnership
Medical Staff Hours Per Patient (2019)
Short-term Care Quality
In addition to being a first-rate facility overall, this facility also excelled in the area of short-term care, where it received an A+. Short-term care scores are vital for prospective residents requiring rehabilitation. Rehabilitation generally utilizes additional highly-skilled nursing services. Skilled nursing includes a vast range of nursing services, ranging from registered nurses to physical and respiratory therapists, as well as other forms of therapy. This nursing home is substantially above the national average in terms of its quantity of both physical therapy and registered nurse hours provided to its residents. In fact, it provided about 50% more care per resident from both of these care providers than the average facility provided. These are generally good indicators of quality short-term care. Finally, we looked at the number of residents who were able to return to the community from this nursing home. We found that it outperformed the vast majority of nursing homes in the nation with 72.2 percent of its patients returning home.
This nursing home also received an A+ inspection score, making it one of the rare places to receive multiple A+'s in our category grades. This grade is based on the facility's recent inspections. An A+ in this area is one of the best complements we can pay to a nursing home. Inspection ratings are based on several pieces of information located in the a nursing home's recent government inspections. Nursing homes that excel in this area tend to have few deficiencies on their reports. Most importantly, these facilities generally do not have any severe deficiencies which are associated with risks to patient safety. This nursing home was assessed 6 deficiencies on its inspection report, but fortunately none were considered to be severe deficiencies. This indicates that the inspectors did not consider any of these deficiencies to be an imminent risk to resident health or safety. A couple minor deficiencies are not necessarily something to panic about.
This facility is also strong in the area of nursing, where it received a grade of B+. It outperformed most nursing homes in this category. Our nursing score is based on the facility's level of nurse staffing. We factor in both the levels of skill of the nurses and the amount of time spent with residents. This place provided 4.9 hours of nursing care per resident daily, which is among the more impressive totals in the country. A significant percentage of those hours were provided by registered nurses, which are one of the most highly skilled levels of nurses. We are really impressed by both of these figures. In addition to providing high levels of care, this nursing home also excelled in the quality-based metrics we assessed. It performed as well as any nursing home in the country in the area of minimizing its residents' pressure ulcers and major falls.
Long-term Care Quality
The last category we analyzed was long-term care. We awarded this facility one of our better grades in that category, with a grade of B. Even though this was not as dominant as several of its other scores, it is nevertheless a positive grade. For long-term care residents, the nursing home's primary goal is to keep patients healthy and safe. This is different than skilled nursing or short-term care where the goal is to rehabilitate residents. One of the statistics we considered on top of nursing hours is vaccines. Unfortunately, it doesn't appear that this facility submitted vaccination data. Clearly, this place is doing something right in this area as it also excelled at keeping its patients out of the hospital. Indeed, it had less than one hospitalization per one thousand long-term resident days, which is an impressively low number.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Center at Arrowhead Quality Metrics
Short-term Care: ER Visits
This metric tracks the number of times residents are sent to the emergency room per thousand days of short-term patient care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This metric is a measure of the percentage of short-term stay residents who saw functional improvements.
Percentage of Resident
Higher is Better