Care One at Redstone
135 Benton Drive, East Longmeadow MA 01028 · (413) 525-3336 · 73.34% estimated occupancy 1Updated: Aug 1, 2020 · By Nick Lata
Care One at Redstone is a very-large nursing home located in East Longmeadow, Massachusetts. We gave this nursing home an overall grade of B. A grade in this range requires respectable marks in most areas. Based on our ratings, this nursing home looks like a good fit for most people. This facility is better in some categories than others, but it didn't have any bad scores in any of our major categories. More information about these categories can be found below.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 254 Beds
CCRC :
For profit - Individual
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Short-term Care Quality
In addition to performing well in its overall grade, this facility received even higher grades in the category of short-term care. In fact, it received one of our best grades in that area with an A-. Our short-term care grades are based in part on a facility's quantity of skilled nursing services. This means a vast range of nursing services, spanning from registered nurses to physical and occupational therapists, not to mention other types of therapy. One of this nursing home's strengths is physical therapy hours. We found that it offers more hours with physical therapists to its residents than most facilities. The final metric we looked at in this area is the number of residents who were able to leave the nursing home and return to the community. We found that it fared as well as just about any facility in Massachusetts in this area with 59.7 percent of its patients returning home. With most facilities, fewer than half of their short-term residents are able to return home.
Facility Inspections
In addition, this facility also excelled in the area of inspections, where it received a grade of B+. Few nursing homes performed better in this area. Inspection grades are tied to pieces of information found on the a nursing home's government inspections. Facilities that excel in this area have very few deficiencies on their reports. Most importantly, these places generally do not have any severe deficiencies which are associated with endangerment of patients. This place received 2 deficiencies on its inspection report, but fortunately none of the deficiencies were considered to be severe. This means that the government inspectors didn't deem any of the deficiencies an immediate risk to resident safety or health. The fact that none of the deficiencies were severe leaves us less concerned with this inspection report.
Nurse Quality
In addition, this facility also received favorable nursing grades this year. In fact, we awarded them one of our better scores in that area, with a grade of B. Our nursing grade is primarily associated with the nursing home's level of nurse staffing. This nursing home provides 3.5 hours of nursing care per resident per day. Lastly, we also assessed certain nursing quality-based metrics in computing our nursing grades. These include minimizing residents' pressure ulcers and major falls. We look at these statistics as reliable indicators of the quality of nursing care provided, since better care tends to reduce these problems.
Long-term Care Quality
The last category we rated was long-term care. We awarded this nursing home a grade of B- in this category. Long-term care grades are typically used to judge a facility's performance as a traditional nursing home, as opposed to focusing more on the skilled nursing services offered by a rehabilitation facility. On top of considering the amount of care provided by aids and other staff, we also looked at the percentage of residents vaccinated against pneumonia. Fortunately, this nursing home administered the vaccine to 96.04613 percent of its residents, which is a very respectable statistic. Lastly, this nursing home was able to limit hospitalizations. With just 1 hospitalizations per 1,000 long-term resident days, this nursing home has less hospitalizations than the average nursing home.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Care One at Redstone Quality Metrics
Minimizes Pressure Ulcers
This is the percentage of residents that sustained a pressure ulcer. Pressure ulcers are damage to the skin due to remaining in the same position for an excessive period of time.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This tells you the percent of patients who have had a major fall. Falls leading to serious injuries are routinely associated with poor nursing care. Closer supervision limits the number of major falls sustained by residents in a nursing home.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This is the percentage of residents that have had a urinary tract infection. UTI's are considered by many experts to be a measure of nursing care at a nursing home. UTI's are routinely associated with poor nursing care. Nevertheless, this metric could also be skewed for certain facilities due to varying reporting standards for UTI's.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This is the percentage of residents who were prescribed antipsychotic drugs. While antipsychotic medications may be helpful for many patients, it is important to confirm these drugs are being used appropriately. In limited cases, high levels of antipsychotic drug use may mean a facility is using these medications to control patient behavior.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This is an indication of the percentage of long-term patients who were given antianxiety medication. These medications are generally used to treat patients experiencing depression or anxiety.
Percent of Patients
Lower is Better
Managing Depression Among Residents
Measures the percentage of long-term stay patients showing depressive symptoms. Some experts believe this is a measure of patient quality of care.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This datapoint is a measure of the percentage of long-term patients who were vaccinated against pneumonia and flu.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This is the percentage of residents who required more assistance with activities of daily living over time.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This metric measures the percent of long-term residents who were able to retain mobility.
Percentage of Residents
Higher is Better
Hospitalizations
This indicates the number of times residents are hospitalized per thousand days of care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This datapoint measures the number of times residents are rehospitalized per thousand days of short-term resident care.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This indicates the number of times residents are sent to the emergency room per thousand days of short-term patient care. There is usually a correlation between having fewer emergency room visits and the overall quality of rehabilitation.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
This indicates the percent of short-term care residents who experienced functional improvements, such as with activities of daily living. High levels of autonomy with ADL's typically correlates with successful rehabilitation.
Percentage of Resident
Higher is Better