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Brookside Rehabilitation and Healthcare Center

  • Nursing Home

Updated Sep 1, 2022 by Nick Reese

Historical Rating
Grade: D
Oct 18: B-Nov 18: B-Dec 18: B-Jan 19: B-Feb 19: B-May 19: B-Jun 19: B-Jul 19: B-Aug 19: B-Sep 19: B-Jan 20: B-Mar 20: B-Apr 20: CMay 20: CJun 20: CJul 20: CAug 20: CSep 20: DOct 20: FJan 21: CFeb 21: CMar 21: CApr 21: CMay 21: CJun 21: B-Jul 21: CAug 21: CSep 21: COct 21: CNov 21: B-Jan 22: BFeb 22: B-Mar 22: B-Apr 22: BMay 22: BJun 22: BAug 22: B-Sep 22: D
See Rating Overview
Brookside Rehabilitation and Healthcare Center's website

11 Pontiac Avenue,
Webster MA 01570

(508) 943-3889

67.28% estimated occupancy 1

Note: Brookside Rehabilitation and Healthcare Center has been flagged for abuse in the past 12 months. We have capped this facility's overall grade accordingly.

Brookside Rehabilitation and Healthcare Center is one of only three nursing homes in Webster, Massachusetts. With an overall grade of D, this is a well below average nursing home. Although this grade isn't too far off the city grade in Webster which is a C, you still should be able to do better. More information on this nursing home's category grades is available below. Its best category is inspections, which is addressed in the next paragraph.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Hospice
  • Offers Post-Acute Care 
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Home Making
  • Speech Therapy
  • Palliative Care
  • Wound Care
  • Occupational Therapy
  • Physical Therapy
  • Respiratory Therapy
  • Recreational Therapy
  • Pain Management

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
Less:
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April
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May
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October
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January
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February
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Facility Inspections

Grade: B-minus

While we were not high on this nursing home overall, we awarded it a grade of B- for inspections. This score is better than the place's overall grade. Our inspection ratings are based on several items found on the a nursing home's recent inspection reports. Deficiencies are a key thing to look for on these inspections. Severe deficiencies indicate a threat to patient safety. While this place had a few deficiencies on its government inspection report, none of them were serious based on CMS' deficiency scale. Finally, CMS cited this nursing home for possible abuse or neglect. Hopefully, its performance improves in the future, but until then we simply can't recommend this facility.

Short-term Care Quality

Grade: B-minus

One of this nursing home's better category scores came in the category of short-term care. This ended up being its second most respectable category. In that category, we gave this facility a grade of B-. With our short-term care assessment, we seek to create a fair barometer for rehabilitation services. In doing so, we assess the nursing home's level of skilled nursing services, including both registered nurses and physical therapy, as well as occupational therapy. Unfortunately, we found that this facility provided fewer physical therapist and registered nurse hours per resident than most other nursing homes. The more important thing is determining what bearing this had on quality of care. Finally, we assessed the number of patients that eventually returned home from this nursing home. We found that 6.5 percent of this facility's patients were able to return home. This figure was well below the national average.

Long-term Care Quality

Grade: B-minus

The next category we analyzed was long-term care, where this facility received a B- in this area. For long-term care residents, the facility's primary goal is to maintain residents' quality of life and keep them safe. One of the factors we considered on top of nursing hours was vaccinations. We were a bit worried that this facility administered the pneumonia vaccine to only 77.52809 percent of its residents. On a more positive note, this place was able to limit hospitalizations. It had less than one hospitalization per one thousand long-term resident days, which is an impressively low number.

Nurse Quality

Grade: D

The last category we analyzed is nursing, which turned out to be this facility's least impressive category. We gave this nursing home a grade of D in that category. Our nursing rating is based on a variety of factors. The most important one is the number of hours nurses spend with patients. This facility averaged only 0.4 hours of nursing care per patient on a daily basis. This is well below average. Finally, we also assessed some nursing quality measures in determining our nursing scores. This facility fared well in the area of avoiding major falls and pressure ulcers. Many consider these areas to be indicators of the quality of nursing care.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

Brookside Rehabilitation and Healthcare Center Quality Metrics

Minimizes Pressure Ulcers

Grade: B-minus

In Brookside Rehabilitation and Healthcare Center, 6.44% of Patients had Pressure Ulcers

This indicates the percent of residents who have had a pressure ulcer. Pressure ulcers are considered by many in the nursing home industry to be a measure of nursing care at a nursing home. Pressure ulcers, which are also referred to as bed sores, are routinely the result of residents staying in one position for too long.

Minimizes Serious Falls

Grade: D

In Brookside Rehabilitation and Healthcare Center, 3.68% of Patients had Serious Falls

This figure tells you the percent of long-term care residents who suffered a fall which resulted in major injury. We use this statistic in computing our nursing ratings.

Minimizes Urinary Tract Infections

Grade: A-minus

In Brookside Rehabilitation and Healthcare Center, 2.42% of Patients had UTIs

This metric indicates the percentage of long-term stay patients who had a urinary tract infection. UTI's could be an indicator of a facility with worst hygiene practices. Nevertheless, this datapoint may also be misleading for some facilities due to inconsistent reporting standards for infections.

Appropriately Uses Anti-Psychotic Medication

Grade: B-minus

In Brookside Rehabilitation and Healthcare Center, 19.05% of Patients use Anti-Psychotic Medication

This datapoint is an indication of the percent of long-term care patients that are administered antipsychotic medication. Excessive reliance on these medications may indicate a nursing home is using these medications to control patient behavior in scenarios where such drugs are not medically required. Nevertheless, some facilities need to rely on these drugs due to having more patients with cognitive disorders.

Appropriately Uses Anti-Anxiety Medication

Grade: A-minus

In Brookside Rehabilitation and Healthcare Center, 18.65% of Patients use Anti-Anxiety Medication

This datapoint tells you the percentage of long-term stay patients receiving antianxiety medications.

Managing Depression Among Residents

Grade: B-minus

In Brookside Rehabilitation and Healthcare Center, 1.93% of Patients

This datapoint is a measure of the percentage of long-term care patients demonstrating depressive symptoms. Many in the industry argue this is a reasonable measure of patient quality of life.

Appropriate Vaccine Usage

Grade: F

In Brookside Rehabilitation and Healthcare Center, 91.44% of Patients

This is a measure of the percent of long-term stay patients that were vaccinated against pneumonia and flu.

Residents Maintain Autonomy

Grade: C

In Brookside Rehabilitation and Healthcare Center, 15.15% Percentage of Patients

This is the percentage of residents who needed increased assistance with activities of daily living over time.

Ability to Keep Residents Mobile

Grade: C

In Brookside Rehabilitation and Healthcare Center, 17.66% Percentage of Residents

This is a measure of the percent of long-term care patients who retained mobility levels. Many argue that the ability to move around is important for patients health.

Hospitalizations

Grade: C

In Brookside Rehabilitation and Healthcare Center, 1.44 Hospitalizations per 1,000 resident days

This tells you the number of times residents are hospitalized per thousand days of patient care.

Short-term Care: Rehospitalizations

Grade: A-minus

In Brookside Rehabilitation and Healthcare Center, 17.66 Percentage of Residents Rehospitalized

This is a measure of the number of times residents are rehospitalized per 1,000 days of short-term resident care.

Short-term Care: ER Visits

Grade: D

In Brookside Rehabilitation and Healthcare Center, 10.93 Percentage of Patients

This datapoint is a measure of the number of emergency room visits per thousand days of short-term care. Staying out of the emergency room is one way to measure short-term care.

Short-term Care: Facilitates Functional Improvement

Grade: B-plus

In Brookside Rehabilitation and Healthcare Center, 71.35% Percentage of Resident

This metric is a measure of the percent of short-term stay residents that saw functional improvements, such as enhanced ability to perform activities of daily living. Many in the industry would argue this is a reasonable measure of a nursing home's rehabilitation services.

Nearby Hospitals

  • Harrington Memorial Hospital-1Acute Care Hospitals 8.75 miles away100 South Street Southbridge Massachusetts 01550Voluntary non-profit - Private(508) 765-9771
  • Day Kimball HospitalAcute Care Hospitals 11.11 miles away320 Pomfret Street Putnam Connecticut 06260Voluntary non-profit - Private(860) 928-6541
  • St Vincent HospitalAcute Care Hospitals 14.8 miles away123 Summer Street Worcester Massachusetts 01608Proprietary(508) 363-5000
  • Umass Memorial Medical Center IncAcute Care Hospitals 16.23 miles away55 Lake Avenue North Worcester Massachusetts 01655Voluntary non-profit - Private(508) 334-1000
  • Milford Regional Medical CenterAcute Care Hospitals 18.03 miles away14 Prospect Street Milford Massachusetts 01757Voluntary non-profit - Other(508) 473-1190
  • Landmark Medical CenterAcute Care Hospitals 19.28 miles away115 Cass Avenue Woonsocket Rhode Island 02895Voluntary non-profit - Private(401) 769-4100

Nearby Dialysis

  • South County Dialysis Center2.57 miles away336 Thompson Road Suite 1 Webster Massachusetts 01570CMS Rating: 4 stars Dialysis Stations: 19 (508) 943-3998
  • Auburn Health LLC9.77 miles away771 South Bridge Street Suite 1 Auburn Massachusetts 01501Dialysis Stations: 16 (508) 832-3604
  • Bio-Medical Applications of Massachusetts Inc14.27 miles away867 Grafton Street Worcester Massachusetts 01604Dialysis Stations: 16 (203) 387-9332
  • Saint Vincent's Hospital14.39 miles awayHemodialysis Unit 123 Summer St, Suite 380 Worcester Massachusetts 01608Dialysis Stations: 12 (508) 363-9460
  • Davita Shrewsbury Street Dialysis15.13 miles away267 Shrewsbury Street Worcester Massachusetts 01604Dialysis Stations: 16 (774) 530-6353
  • U-Mass Memorial Health Care Systems15.79 miles awayDialysis Unit 55 Lake Avenue North Rm h7-331 Worcester Massachusetts 01655Dialysis Stations: 13 (774) 442-3814
  • Davita Pdi Worcester15.97 miles away19 Glennie Street Suite A Worcester Massachusetts 01605CMS Rating: 5 stars Dialysis Stations: 29 (508) 421-9539
  • Freedom Center of Worcester16 miles away1 Innovation Drive Suite 110 Worcester Massachusetts 01605Dialysis Stations: 6 (508) 767-3950