The Palms Nursing and Rehab at Winter Haven: Nursing Home OverviewSkip to content

The Palms Nursing and Rehab at Winter Haven

  • Nursing Home
  • Memory Care

Updated Nov 1, 2023 by Nick Lata

Historical Rating
Grade: F
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The Palms Nursing and Rehab at Winter Haven's website

1801 N Lake Mariam Dr,
Winter Haven FL 33884

(863) 293-1989

80.08% estimated occupancy 1

Note: The Palms Nursing and Rehab at Winter Haven has been flagged for abuse in the past 12 months. We have capped this facility's overall grade accordingly.

The Palms Nursing and Rehab at Winter Haven is an average-sized nursing home located in Winter Haven, Florida. We gave this facility an F, which is just about as bad as it gets in our grading scheme. If you are not happy with this facility's relatively poor overall grade, you will be pleased to know there are six other nursing homes in Winter Haven. Even though this nursing home was awarded one reasonable category score for long-term care, which you can find more information about below.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Limited Liability company
  • Secure Memory Care 
  • Offers Hospice
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Speech Therapy
  • Palliative Care
  • Occupational Therapy
  • Physical Therapy
  • Respiratory Therapy
  • Recreational Therapy
  • Pain Management

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Long-term Care Quality

Grade: B-minus

While this place's overall grade was abysmal, it didn't perform quite as poorly in long-term care. We gave it a B- for that category, which isn't bad. Unfortunately, this was not enough to salvage its otherwise poor profile. Long-term care grades assess a nursing home's assistance with daily living instead of the skilled therapy and medical services that are critical to a skilled nursing facility. In addition to assessing the amount of care provided by aids and other staff, we looked at the percentage of residents vaccinated for pneumonia. This nursing home vaccinated 94.75309 percent of its residents. Lastly, this place was also able to limit hospitalizations. It had only 0.02 hospitalizations per one thousand long-term resident days, which is a remarkably low number.

Nurse Quality

Grade: D

This facility's second best category was nursing, but even there it received a grade of just D. This is still a well below average grade. We analyzed the qualifications of nurses working for the facility, as well as the quantity of hours those nurses worked with residents, in calculating our rating in this area. This place provided just 0.3 hours of nursing care per resident each day. This is an alarmingly low total. Lastly, we also looked at some nursing quality-based metrics in calculating our nursing grades. This place performed well when it comes to minimizing its residents' major falls and pressure ulcers.

Facility Inspections

Grade: D

This nursing home received a grade of just D in the area of inspections. Inspection scores weigh a host of factors included in a nursing home's inspection reports. Generally, you should be especially cautious when considering a facility with severe deficiencies on its inspection reports. This particular facility had 6 deficiencies on its inspection report. The only favorable thing we found is that none of its deficiencies were in the categories that indicate they created a risk to resident safety or health. Finally, this facility was cited by CMS for possible abuse or neglect. We would not recommend this facility under any circumstance.

Short-term Care Quality

Grade: F

The final area we assessed was short-term care. This facility received a poor grade of F in that category. In our short-term care category, we endeavor to craft a valuable gauge for rehabilitation. In this process, we look at a nursing home's level of highly-skilled nursing services, including both registered nurses and physical therapy, as well as speech therapy. With its poor rating in this category, we weren't shocked to learn this place offers far fewer registered nurse and physical therapist hours per patient than most other facilities. Finally, we looked at the percentage of residents that returned home from this facility. This facility didn't fare well here either. In fact, we found that just 3.8 percent of this facility's patients were able to return home.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

The Palms Nursing and Rehab at Winter Haven Quality Metrics

Minimizes Pressure Ulcers

Grade: B-plus

In The Palms Nursing and Rehab at Winter Haven, 5.88% of Patients had Pressure Ulcers

This metric tells you the percent of long-term residents which developed new or worsened pressure ulcers. We've found that pressure ulcers are a great barometer of the quality of nursing care a nursing home provides.

Minimizes Serious Falls

Grade: B-minus

In The Palms Nursing and Rehab at Winter Haven, 4.01% of Patients had Serious Falls

This metric tells you the percent of long-term patients who experienced falls resulting in serious injury. We use this statistic in determining nursing ratings.

Minimizes Urinary Tract Infections

Grade: A+

In The Palms Nursing and Rehab at Winter Haven, 0% of Patients had UTIs

This is a measure of the percent of long-term patients who have sustained urinary tract infections. UTI's could be a sign of poor nursing care. However, this datapoint can also be misleading for certain nursing homes due to varying reporting standards for these infections.

Appropriately Uses Anti-Psychotic Medication

Grade: A-plus

In The Palms Nursing and Rehab at Winter Haven, 2.09% of Patients use Anti-Psychotic Medication

This metric indicates the percent of long-term stay residents taking antipsychotic drugs. While antipsychotic drugs play an important role in caring for many residents, it is important to make sure these medications are being used only where medically required. In some cases, high levels of antipsychotic drug use may suggest a facility is using these medications to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: A-minus

In The Palms Nursing and Rehab at Winter Haven, 13.26% of Patients use Anti-Anxiety Medication

This datapoint gauges the percent of long-term residents which were prescribed antianxiety medication. These medications are commonly used to treat patients suffering from anxiety or depression.

Managing Depression Among Residents

Grade: B-plus

In The Palms Nursing and Rehab at Winter Haven, 1.34% of Patients

This is a measure of the percent of long-term residents who are exhibiting depressive symptoms. Some experts would argue that this is a reliable measure of resident quality of care.

Appropriate Vaccine Usage

Grade: B

In The Palms Nursing and Rehab at Winter Haven, 97.38% of Patients

This metric is a measure of the percentage of long-term residents who were vaccinated against pneumonia and flu.

Residents Maintain Autonomy

Grade: A-plus

In The Palms Nursing and Rehab at Winter Haven, 5.07% of Patients

This is a measure of the percent of long-term residents that required increased assistance with activities of daily living over time. ADL's include activities such as taking medications and taking a bath.

Ability to Keep Residents Mobile

Grade: F

In The Palms Nursing and Rehab at Winter Haven, 1.92% of Residents

This tells you the percentage of residents that remained mobile levels over time. Retaining mobility is often a good sign for residents' well-being.

Hospitalizations

Grade: B-minus

In The Palms Nursing and Rehab at Winter Haven, 0.02 Hospitalizations per 1,000 resident days

This metric is a measure of the number of hospitalizations per 1,000 days of patient care. Minimizing hospitalizations is critical to the physical health of residents.

Short-term Care: Rehospitalizations

Grade: A-plus

In The Palms Nursing and Rehab at Winter Haven, 1.92% of Residents Rehospitalized

This is the number of rehospitalizations per thousand days of short-term care.

Short-term Care: ER Visits

Grade: A-minus

In The Palms Nursing and Rehab at Winter Haven, 9% of Patients

This tells you the number of times residents are sent to the emergency room per thousand days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: D

In The Palms Nursing and Rehab at Winter Haven, 65.86% of Resident

This is a measure of the percentage of short-term stay residents who saw functional improvements, such as enhanced ability to perform activities of daily living. Many in the industry argue this is a reliable measure of a facility's rehabilitation services.

Scores for Winter Haven, FL

  • Overall Rating has a grade of B
  • Nurse Rating has a grade of B
  • Long-term Care Rating has a grade of B
  • Short-term Care Rating has a grade of B
  • Inspection Rating has a grade of B-plus

Looking for more options? Winter Haven, Florida has 6 other nursing homes

Nearby Hospitals

  • Winter Haven HospitalAcute Care Hospitals 1.93 miles away200 Ave F Ne Winter Haven Florida 33881Voluntary non-profit - Private(863) 293-1121
  • Adventhealth Lake WalesAcute Care Hospitals 11.53 miles away410 S 11th St Lake Wales Florida 33853Proprietary(863) 676-1433
  • Adventhealth Heart of FloridaAcute Care Hospitals 11.59 miles away40100 Hwy 27 Davenport Florida 33837Proprietary(863) 422-4971
  • Bartow Regional Medical CenterAcute Care Hospitals 11.79 miles away2200 Osprey Blvd Bartow Florida 33831Proprietary(863) 533-8111
  • Lakeland Regional Medical CenterAcute Care Hospitals 15.92 miles away1324 Lakeland Hills Blvd Lakeland Florida 33805Voluntary non-profit - Private(863) 687-1100
  • Poinciana Medical CenterAcute Care Hospitals 16.28 miles away325 Cypress Pkwy Kissimmee Florida 34758Proprietary(407) 530-2000

Nearby Dialysis

  • Rai Care Centers - Winter Haven2.27 miles away1200 E Lake Silver Dr Winter Haven Florida 33881CMS Rating: 5 stars Dialysis Stations: 20 (863) 299-0007
  • Winter Haven Dialysis2.7 miles away1625 Unity Way Nw Winter Haven Florida 33881CMS Rating: 4 stars Dialysis Stations: 20 (863) 294-8851
  • Winter Haven South Dialysis3.74 miles away7220 Cypress Gardens Blvd Winter Haven Florida 33884CMS Rating: 4 stars Dialysis Stations: 12 (863) 324-5040
  • Fmc-Auburndale6.36 miles away365 Havendale Blvd Auburndale Florida 33823Dialysis Stations: 16 (863) 551-3159
  • Rai Care Centers - Haines City9.26 miles away110 Patterson Rd Haines City Florida 33844CMS Rating: 3 stars Dialysis Stations: 18 (863) 422-0800
  • Florida Dialysis Center of Haines City LLC10.31 miles away2340 North Boulevard West Davenport Florida 33837Dialysis Stations: 20 (863) 353-6886
  • Lake Wales Dialysis11.62 miles away1125 Bryn Mawr Ave Lake Wales Florida 33853Dialysis Stations: 12 (863) 679-9851
  • Rai Care Centers - Lake Wales11.86 miles away1348 State Road 60 E Lake Wales Florida 33853Dialysis Stations: 15 (863) 676-9510