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The Palms Nursing and Rehab at Winter Haven

  • Nursing Home
  • Memory Care

Updated Sep 1, 2022 by Nick Reese

Historical Rating
Grade: B-minus
Oct 18: B-Nov 18: B-Dec 18: B-Jan 19: CFeb 19: CMar 19: B-Apr 19: CMay 19: B-Jun 19: B-Jul 19: B-Aug 19: B-Sep 19: B-Jan 20: CMar 20: CApr 20: CMay 20: DJun 20: DJul 20: DAug 20: DSep 20: DOct 20: DJan 21: B-Feb 21: B-Mar 21: B-Apr 21: B-May 21: B-Jun 21: B-Jul 21: DAug 21: CSep 21: COct 21: CNov 21: CJan 22: DFeb 22: DMar 22: DApr 22: B-May 22: B-Jun 22: B-Aug 22: B-Sep 22: B-
See Rating Overview
The Palms Nursing and Rehab at Winter Haven's website

1801 N Lake Mariam Dr,
Winter Haven FL 33884

(863) 293-1989

72.74% estimated occupancy 1

The Palms Nursing and Rehab at Winter Haven is an average-sized nursing home located in Winter Haven, Florida. We gave this nursing home a B- overall, which is a decent score. This is comparable with the city grade in Winter Haven, which is a B. Based on our assessment, this nursing home likely wouldn't be a bad choice. The best part of this place's profile was is its nursing score. Nursing grades are discussed in the next paragraph.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Limited Liability company
  • Secure Memory Care 
  • Offers Hospice
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Speech Therapy
  • Palliative Care
  • Occupational Therapy
  • Physical Therapy
  • Respiratory Therapy
  • Recreational Therapy
  • Pain Management

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
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April
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October
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February
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Nurse Quality

Grade: B-plus

Part of the reason this proved to be a decent nursing home is it earned a very favorable nursing grade. In fact, its nursing grade is its best category. In that category, we gave this nursing home a grade of B+. Our nursing rating includes quite a few factors, many of which are associated with nursing hours. This nursing home provides 0.4 hours of nursing care per resident per day. Finally, our nursing grades also factor in quality-based assessments, such as avoiding major falls. This nursing home performed well in this area. Avoiding major falls is typically a good indicator that a place has reliable quality controls in place. Major falls can frequently be avoided if more nurses aids and better safety protocols are in place.

Facility Inspections

Grade: B-plus

This facility also excelled in inspections, where it earned an B+. Few nursing homes performed as well in this category. Arguably the most critical factor we look at in computing our inspection scores is deficiencies. These deficiencies can be found on a facility's recent inspection reports. Facilities with higher scores in this category typically avoided the more severe deficiencies involving health risks or even death. This nursing home received 6 deficiencies on its inspection report, but fortunately none of the deficiencies were considered severe. This tells you that the inspectors didn't consider any of the deficiencies an imminent risk to resident health or safety. Remember that deficiency-free inspection reports are rare in this industry.

Short-term Care Quality

Grade: B-minus

This facility's third most favorable category ended up being short-term care. In that area, we awarded this facility a B-. Our short-term care ratings are probably most important for residents requiring rehabilitation services. Rehabilitation usually requires additional skilled nursing. This means not only nursing services, but also physical and occupational therapy, as well as other forms of therapy. Fortunately, it looks like this nursing home employs registered nurses. Not every nursing home employs these skilled professionals. On the other hand, according to the information this nursing home provided, it does not look like the facility employs physical therapists. The last datapoint we assessed in this category is the percentage of residents that who were able to eventually return home from the facility. We found that just 4.4 percent of this nursing home's patients returned home. Unfortunately, this was below the national average.

Long-term Care Quality

Grade: B-minus

The next area we rated was long-term care. In this category, we gave this nursing home a grade of B-. Our long-term care grades are more critical for patients needing more conventional assistance associated with activities of daily living. Once we finished looking at the amount of nursing care, we then looked at the facility's vaccination statistics. We were pleased to learn that this facility vaccinates 94.00545 percent of its patients against pneumonia. Lastly, this nursing home was also able to limit hospitalizations. In fact, it had only 0.02 hospitalizations per 1,000 long-term resident days, which is a remarkably low number.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

The Palms Nursing and Rehab at Winter Haven Quality Metrics

Minimizes Pressure Ulcers

Grade: B-minus

In The Palms Nursing and Rehab at Winter Haven, 9.08% of Patients had Pressure Ulcers

This indicates the percent of patients that sustained a pressure ulcer. Pressure ulcers are considered to be a barometer of the quality of nursing care . Pressure ulcers, also known as bed sores, are routinely caused by residents not being moved frequently enough.

Minimizes Serious Falls

Grade: B-plus

In The Palms Nursing and Rehab at Winter Haven, 2.82% of Patients had Serious Falls

This statistic gauges the percent of long-term care residents who have sustained falls which caused major injury. Falls can arise for a variety of reasons, but high rates of falls resulting in injuries may be an indicator of lower levels of patient supervision.

Minimizes Urinary Tract Infections

Grade: A+

In The Palms Nursing and Rehab at Winter Haven, 1.81% of Patients had UTIs

This metric indicates the percent of long-term stay residents that have had a UTI. While more of these infections may reflect poorly on a nursing home's hygiene protocols, it can be problematic to compare different facilities due to facilities having differing reporting standards.

Appropriately Uses Anti-Psychotic Medication

Grade: A

In The Palms Nursing and Rehab at Winter Haven, 10.64% of Patients use Anti-Psychotic Medication

This is the percentage of patients given antipsychotic drugs. Antipsychotic drugs are administered to patients for many medical conditions, such as dementia. Unfortunately, in some situations, excessive reliance on these medications may mean that a nursing home is using these drugs to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: B-plus

In The Palms Nursing and Rehab at Winter Haven, 21.27% of Patients use Anti-Anxiety Medication

This is the percentage of patients who were given antianxiety drugs. These medications are generally given to residents suffering from depression or anxiety.

Managing Depression Among Residents

Grade: B

In The Palms Nursing and Rehab at Winter Haven, 2.33% of Patients

This is a measure of the percent of long-term residents showing depressive symptoms.

Appropriate Vaccine Usage

Grade: B

In The Palms Nursing and Rehab at Winter Haven, 94.94% of Patients

This indicates the percent of patients who received the flu and pneumonia vaccines. Higher vaccination rates should be standard at this point.

Residents Maintain Autonomy

Grade: A-plus

In The Palms Nursing and Rehab at Winter Haven, 13.07% Percentage of Patients

This metric measures the percentage of long-term patients who needed increased assistance with activities of daily living over time. Activities of daily living include activities such as moving around and taking a bath. Some experts argue this is a reasonable measure of a patient's well-being.

Ability to Keep Residents Mobile

Grade: F

In The Palms Nursing and Rehab at Winter Haven, 16.78% Percentage of Residents

This tells you the percent of patients that remained mobile levels over time. Optimizing mobility is usually a good sign for residents' well-being.

Hospitalizations

Grade: D

In The Palms Nursing and Rehab at Winter Haven, 1.76 Hospitalizations per 1,000 resident days

This metric tracks the number of times residents are hospitalized per 1,000 days of patient care.

Short-term Care: Rehospitalizations

Grade: A-plus

In The Palms Nursing and Rehab at Winter Haven, 16.78 Percentage of Residents Rehospitalized

This is a measure of the number of times residents are rehospitalized per 1,000 days of short-term resident care.

Short-term Care: ER Visits

Grade: B-plus

In The Palms Nursing and Rehab at Winter Haven, 9.16 Percentage of Patients

This metric tracks the number of emergency room visits per thousand days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: B-minus

In The Palms Nursing and Rehab at Winter Haven, 78.49% Percentage of Resident

This indicates the percentage of short-term care residents that saw functional improvements, such as with activities of daily living.

Scores for Winter Haven, FL

  • Overall Rating has a grade of B
  • Nurse Rating has a grade of B-minus
  • Long-term Care Rating has a grade of B
  • Short-term Care Rating has a grade of B
  • Inspection Rating has a grade of B-plus

Looking for more options? Winter Haven, Florida has 6 other nursing homes

Nearby Hospitals

  • Winter Haven HospitalAcute Care Hospitals 1.93 miles away200 Ave F Ne Winter Haven Florida 33881Voluntary non-profit - Private(863) 293-1121
  • Adventhealth Lake WalesAcute Care Hospitals 11.53 miles away410 S 11th St Lake Wales Florida 33853Proprietary(863) 676-1433
  • Adventhealth Heart of FloridaAcute Care Hospitals 11.59 miles away40100 Hwy 27 Davenport Florida 33837Proprietary(863) 422-4971
  • Bartow Regional Medical CenterAcute Care Hospitals 11.79 miles away2200 Osprey Blvd Bartow Florida 33831Proprietary(863) 533-8111
  • Lakeland Regional Medical CenterAcute Care Hospitals 15.92 miles away1324 Lakeland Hills Blvd Lakeland Florida 33805Voluntary non-profit - Private(863) 687-1100
  • Poinciana Medical CenterAcute Care Hospitals 16.28 miles away325 Cypress Pkwy Kissimmee Florida 34758Proprietary(407) 530-2000

Nearby Dialysis

  • Rai Care Centers - Winter Haven2.27 miles away1200 E Lake Silver Dr Winter Haven Florida 33881CMS Rating: 5 stars Dialysis Stations: 20 (863) 299-0007
  • Winter Haven Dialysis2.7 miles away1625 Unity Way Nw Winter Haven Florida 33881CMS Rating: 4 stars Dialysis Stations: 20 (863) 294-8851
  • Winter Haven South Dialysis3.74 miles away7220 Cypress Gardens Blvd Winter Haven Florida 33884CMS Rating: 4 stars Dialysis Stations: 12 (863) 324-5040
  • Fmc-Auburndale6.36 miles away365 Havendale Blvd Auburndale Florida 33823Dialysis Stations: 16 (863) 551-3159
  • Rai Care Centers - Haines City9.26 miles away110 Patterson Rd Haines City Florida 33844CMS Rating: 3 stars Dialysis Stations: 18 (863) 422-0800
  • Florida Dialysis Center of Haines City LLC10.31 miles away2340 North Boulevard West Davenport Florida 33837Dialysis Stations: 20 (863) 353-6886
  • Lake Wales Dialysis11.62 miles away1125 Bryn Mawr Ave Lake Wales Florida 33853Dialysis Stations: 12 (863) 679-9851
  • Rai Care Centers - Lake Wales11.86 miles away1348 State Road 60 E Lake Wales Florida 33853Dialysis Stations: 15 (863) 676-9510