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Complete Care at Berkshire

  • Nursing Home

Updated Sep 1, 2022 by Nick Reese

Historical Rating
Grade: D
Oct 18: B+Nov 18: B+Dec 18: BJan 19: B+Feb 19: B+May 19: BJun 19: BJul 19: BAug 19: BSep 19: BJan 20: B+Mar 20: B+Apr 20: BMay 20: B+Jun 20: B+Jul 20: BAug 20: BSep 20: BOct 20: B+Jan 21: B+Feb 21: B+Mar 21: B+Apr 21: BMay 21: BJun 21: BJul 21: BAug 21: BSep 21: B+Oct 21: B+Nov 21: B+Jan 22: BFeb 22: BMar 22: BApr 22: B+May 22: B+Jun 22: B+Aug 22: DSep 22: D
See Rating Overview
Complete Care at Berkshire's website

5501 Perkiomen Avenue,
Reading PA 19606

(610) 779-0600

90.69% estimated occupancy 1

Note: Complete Care at Berkshire has been flagged for abuse in the past 12 months. We have capped this facility's overall grade accordingly.

Complete Care at Berkshire is in Reading, Pennsylvania, a city with a total of 213,013 people. This facility is a relatively poor nursing home. A grade in this range suggests we found a few red flags. In our view, we would struggle to recommend this nursing home. More information on this nursing home's category grades is available below. Its best category was inspections, which is addressed in the next paragraph.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Limited Liability company
  • Offers Hospice
  • Offers Inpatient Rehab

Specialized Services

  • Speech Therapy
  • Palliative Care
  • Dentistry
  • Occupational Therapy
  • Cardiac Therapy
  • Hemodialysis
  • Podiatry
  • Mental Health
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Pharmacy
  • X-Ray
  • Recreational Therapy
  • Audiology
  • Colostomy Care
  • Orthopedic Rehabilitation
  • Total Parenteral Nutrition

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
Less:
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April
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October
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January
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February
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Facility Inspections

Grade: B-minus

While we did not have many positive things to say about this place's overall score, it did receive a respectable government inspection report this year. As a result, it received a decent grade in this area with a B-. Our inspection ratings are tied to datapoints found on the a nursing home's recent inspection reports. Deficiencies are a key item to look for on these reports. Severe deficiencies indicate a risk to the well being of residents. This place was assessed 6 deficiencies on its inspection report, but none were considered to be severe deficiencies. This means that the inspectors didn't consider any of these deficiencies to pose an immediate threat to patient safety or health. Finally, CMS cited this nursing home for possible abuse or neglect. Hopefully, its performance improves in the future, but until then we simply can't recommend this facility.

Nurse Quality

Grade: B-minus

This nursing home actually received a decent grade in the area of nursing as well. We awarded it a grade of B- for that category, which is not a bad score. Our nursing rating is primarily tied to a facility's level of nurse staffing. This nursing home provides 0.3 hours of nursing care per patient daily. This is a much lower figure than we are used to seeing. Despite having low quantities of nursing care, this facility actually excelled in some of the quality measures we looked at. In fact, it scored well in terms of avoiding pressure ulcers and major falls. Many consider these areas to be reliable measures of the quality of nursing care. In many cases, the quality of nursing care is every bit as important as the quantity of hours of care offered.

Long-term Care Quality

Grade: B-minus

We also gave this nursing home a middle of the road grade in the category of long-term care, where we awarded it a B-. If you are seeking anything other than short-term rehabilitation, you should take a close look at each nursing home's long-term care grades. Once we looked at the amount of care provided by nurses aids and other staff, we next considered the facility's vaccination statistics. We were pleased to discover that this nursing home vaccinated 97.58064 percent of its residents for pneumonia. Finally, this nursing home was also able to limit hospitalizations. It had only 0 hospitalizations per one thousand long-term resident days, which is a remarkably low figure.

Short-term Care Quality

Grade: C

Turning to the final category, this facility received a grade of C for short-term care, which is generally a respectable score. In forming these short-term care scores, we look at the nursing home's skilled nursing services, such as those performed by registered nurses, occupational therapists, physical therapists and other types of therapists. The goal is to formulate a measure for comparing the rehabilitation services of different facilities. Unfortunately, this place was below average in terms of its quantity of registered nurse and physical therapy hours provided to its patients based on the metrics we assessed. The question is whether this also affected quality of care. The final statistic we assessed in this category is the percentage of residents that returned home from the nursing home. We found that just 5.4 percent of this facility's residents returned home. This figure was below the national average.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Sep 22

Complete Care at Berkshire Quality Metrics

Minimizes Pressure Ulcers

Grade: A-plus

In Complete Care at Berkshire, 7.59% of Patients had Pressure Ulcers

This metric gauges the percent of long-term residents who are suffering from new or worsened pressure ulcers. We have found that pressure ulcers are a solid barometer of the quality of nursing care a nursing home provides.

Minimizes Serious Falls

Grade: B-plus

In Complete Care at Berkshire, 3.37% of Patients had Serious Falls

This metric gauges the percentage of long-term care residents that sustained falls resulting in major injury. Falls can happen for a variety of reasons, but excessive numbers of falls could be an indicator of lower quality nursing care.

Minimizes Urinary Tract Infections

Grade: A+

In Complete Care at Berkshire, 1.9% of Patients had UTIs

This figure tells you the percentage of long-term care patients who have experienced a urinary tract infection. Although a higher rate infections could reflect poorly on a facility's nursing care, it is problematic to compare different nursing homes due to nursing homes having varying reporting standards.

Appropriately Uses Anti-Psychotic Medication

Grade: A-minus

In Complete Care at Berkshire, 15.54% of Patients use Anti-Psychotic Medication

This tells you the percentage of patients prescribed antipsychotic medications. While antipsychotic drugs may be vital to many residents, it is important to ensure these drugs are being used appropriately. In limited cases, excessive reliance on these medications may indicate a facility is using these drugs to subdue residents.

Appropriately Uses Anti-Anxiety Medication

Grade: A

In Complete Care at Berkshire, 19.74% of Patients use Anti-Anxiety Medication

This metric is an indication of the percent of long-term care patients receiving antianxiety medications.

Managing Depression Among Residents

Grade: B-plus

In Complete Care at Berkshire, 3.12% of Patients

This metric measures the percent of long-term care patients showing signs of depression.

Appropriate Vaccine Usage

Grade: B

In Complete Care at Berkshire, 88.22% of Patients

This tells you the percent of patients that were given the flu and pneumonia vaccines. High vaccination rates should be standard at this point.

Residents Maintain Autonomy

Grade: C

In Complete Care at Berkshire, 14.84% Percentage of Patients

This tells you the percent of residents that needed increased assistance with activities of daily living over time.

Ability to Keep Residents Mobile

Grade: A

In Complete Care at Berkshire, 21.64% Percentage of Residents

Measures the percent of long-term patients who retained mobility levels.

Hospitalizations

Grade: A-plus

In Complete Care at Berkshire, 1.31 Hospitalizations per 1,000 resident days

This indicates the number of times residents are hospitalized per thousand days of patient care.

Short-term Care: Rehospitalizations

Grade: D

In Complete Care at Berkshire, 21.64 Percentage of Residents Rehospitalized

This tells you the number of times residents are rehospitalized per 1,000 days of short-term patient care. There is a correlation between reduced hospitalizations and the quality of rehabilitation services.

Short-term Care: ER Visits

Grade: A-plus

In Complete Care at Berkshire, 8.92 Percentage of Patients

This tells you the number of times residents are sent to the emergency room per thousand days of short-term patient care. There is generally a correlation between fewer emergency room visits and the overall quality of rehabilitation.

Short-term Care: Facilitates Functional Improvement

Grade: D

In Complete Care at Berkshire, 72.59% Percentage of Resident

Measures the percent of short-term residents that saw functional improvements.

Scores for Reading, PA

  • Overall Rating has a grade of B
  • Nurse Rating has a grade of B
  • Long-term Care Rating has a grade of B
  • Short-term Care Rating has a grade of C
  • Inspection Rating has a grade of A

Looking for more options? Reading, Pennsylvania has 9 other nursing homes

Nearby Hospitals

  • Reading HospitalAcute Care Hospitals 5.88 miles away420 S 5th Avenue Reading Pennsylvania 19611Voluntary non-profit - Other(610) 988-8000
  • St Joseph Medical CenterAcute Care Hospitals 8.84 miles away2500 Bernville Road Reading Pennsylvania 19605Voluntary non-profit - Church(610) 378-2000
  • Pottstown HospitalAcute Care Hospitals 12.61 miles away1600 East High Street Pottstown Pennsylvania 19464Voluntary non-profit - Private(610) 327-7000
  • Phoenixville HospitalAcute Care Hospitals 19.47 miles away140 Nutt Road Phoenixville Pennsylvania 19460Proprietary(610) 983-1000
  • Wellspan Ephrata Community HospitalAcute Care Hospitals 19.56 miles away169 Martin Avenue Ephrata Pennsylvania 17522Voluntary non-profit - Other(717) 733-0311

Nearby Dialysis

  • Pennsylvania Dialysis Clinic of Reading7.09 miles away625 Spring Street Reading Pennsylvania 19610CMS Rating: 3 stars Dialysis Stations: 31 (610) 375-1215
  • Reading Dialysis Center7.54 miles away965 Berkshire Boulevard Reading Pennsylvania 19610CMS Rating: 3 stars Dialysis Stations: 30 (610) 370-5323
  • Fresenius Kidney Care Reading, LLC9 miles away1001 Reed Avenue Building E, Suite 410 Reading Pennsylvania 19610Dialysis Stations: 11 (610) 378-7963
  • u.s. Renal Care - Pottstown10.69 miles away5 South Sunnybrook Road, Suite 500 Pottstown Pennsylvania 19464CMS Rating: 4 stars Dialysis Stations: 18 (610) 718-1127
  • Fresenius Kidney Care - Pottstown13.27 miles away2223 East High St. Pottstown Pennsylvania 19464CMS Rating: 3 stars Dialysis Stations: 21 (610) 705-1895
  • Fresenius Kidney Care - Kutztown15.79 miles away45 Constitution Boulevard Kutztown Pennsylvania 19530Dialysis Stations: 11 (610) 683-9766
  • Davita - Ephrata15.84 miles away67 West Church Street Stevens Pennsylvania 17578CMS Rating: 3 stars Dialysis Stations: 16 (717) 335-7399
  • Fresenius Kidney Care - Limerick17.21 miles away420 West Linfield Trappe Road Building B, Suite 100 Royersford Pennsylvania 19468CMS Rating: 4 stars Dialysis Stations: 20 (610) 495-0010