Bender Terrace of Lubbock
4510 27th St, Lubbock TX 79410 · (806) 795-4368 · 66.66% estimated occupancy 1Updated: Aug 1, 2020 · By Sara Levinsohn
Bender Terrace of Lubbock is an average-sized nursing home in Lubbock, Texas. With an overall rating of F, we consider this to be a very poor facility. Not surprisingly, this is ranked as one of bottom three nursing homes in Lubbock. With so many other facilities in the city, you should be able to do better. Despite all this, one of the few highlights of this nursing home's report card is its impressive inspection score. You can scroll down to find out about inspections and other category scores
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 120 Beds
CCRC :
For profit - Limited Liability company
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Facility Inspections
Although we gave this nursing home a terrible overall score, we gave it a B for our inspections rating. This was due to the nursing home receiving a quality government inspection report this year. Inspection scores are tied to pieces of information found on the a nursing home's recent inspection reports. Deficiencies are an important thing to look for on these inspections. You should especially avoid facilities with severe deficiencies associated with endangerment of patients. This place received 5 deficiencies on its inspection report, but none were considered to be severe deficiencies. This tells you that the government inspectors did not consider any of these deficiencies to be an imminent threat to patient health or safety. A couple minor deficiencies are not the end of the world.
Long-term Care Quality
This nursing home wound up receiving a bottom of the barrel grade in our long-term care area. It received a lowly F in this area. For prospective residents in need of a permanent residence as opposed to skilled nursing, long-term care grades are very important. Once we looked at the quantity of care provided by nurses and other staff, we then analyzed the facility's vaccination statistics. This facility vaccinated 96.92833 percent of its residents against pneumonia, which is better than most nursing homes. Lastly, we looked at the facility's number of hospitalizations. With 1.92 hospitalizations per one thousand long-term resident days, this place didn't fare quite as well.
Short-term Care Quality
The third category we analyzed is short-term care. This nursing home's was given an unfortunate short-term care grade where it was given a lowly F. Our short-term care ratings are arguably most critical for people requiring rehabilitation from their nursing home. Rehabilitation usually mandates additional skilled nursing. This includes not merely nursing, but also physical and respiratory therapy, as well as other variations of therapy. Given its abysmal rating in this category, we were not shocked to learn this nursing home provides far fewer physical therapist and registered nurse hours per resident than most other facilities. The final metric we assessed in this area is the number of residents that who were able to eventually return home from the nursing home. This nursing home struggled quite a bit in this metric as well, with just 32.7 percent of its residents returning home.
Nurse Quality
The next area we rated was nursing. Unfortunately, we gave it a lowly F for this category, which is a bottom of the barrel score. Our nursing score consists of several components, many of which are tied to levels of nurse staffing. With only 2.8 hours of nursing care per patient on a daily basis, this nursing home's nurse staffing levels were quite a bit below average. In addition to being below average in nursing hours per resident, this place also had poor scores in the quality-based measures we looked at in determining our nursing ratings. We looked at the percentage of patients experiencing major falls and pressure ulcers. This place was at roughly 1.5 times the national average in both of these statistics. This is likely a bad sign when you consider that many bed sores and falls are believed to be preventable with better nursing care. These scores helped pull down this nursing home's nursing grade significantly.
Overall Rating Over Time
Compared to national and state averages across all facilities.
Bender Terrace of Lubbock Quality Metrics
Minimizes Pressure Ulcers
This tells you the percent of residents that sustained a pressure ulcer. Pressure ulcers, which are also called bed sores, are routinely caused by patients staying in one position for too long. Better nursing protocols can reduce the percentage of residents in a nursing home who sustain pressure ulcers.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This is the percentage of patients that have had a fall resulting in serious injury.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This is the percentage of residents that have had a urinary tract infection. Urinary tract infections are considered by many experts to be an indicator of the quality of nursing care at a nursing home. UTI's are often associated with a facility with lower levels of hygiene. However, this metric could be misleading for some facilities due to different reporting standards for urinary tract infections.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This datapoint indicates the percent of long-term care residents taking antipsychotic medications. While antipsychotic drugs serve an important medical purpose, it is important to confirm these drugs are being used only where medically required. In some situations, excessive reliance on these medications may indicate that a nursing home is using these medications to subdue residents.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This is the percent of residents who were given antianxiety medications. Antianxiety medications are given to patients experiencing depression and anxiety.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This indicates the percent of patients who are exhibiting depressive symptoms. Increased rates of depression could indicate a less hospitable environment.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This is a measure of the percentage of long-term residents that were vaccinated against pneumonia and flu.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This tells you the percent of patients who required increased assistance with activities of daily living over time. High levels of dependence on staff for assistance with ADL's may indicate erosion of a patient's health.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This tells you the percent of residents that were able to retain mobility over time. Preserving mobility is often a great sign for residents' health.
Percentage of Residents
Higher is Better
Hospitalizations
This datapoint is a measure of the number of hospitalizations per thousand days of patient care. Keeping residents out of the hospital is important to maintaining the physical health of nursing home patients.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
This metric is a measure of the number of rehospitalizations per 1,000 days of short-term patient care.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This metric is a measure of the number of times residents are sent to the emergency room per 1,000 days of short-term patient care. Avoiding medical emergencies is one way to measure patient well-being during rehabilitation.
Percentage of Patients
Lower is Better