Autumn Care of Norfolk

We want to note that this place earned a much better grade for long-term care than it did overall. we gave it one of our highest grades in that category with a grade of A-. For residents seeking a permanent place to live rather than skilled nursing, long-term care is an important category. On top of assessing the quantity of care provided by nurses and other staff, we looked at the percentage of residents vaccinated for pneumonia. This facility administered the vaccine to 92.61363 percent of its residents, which is somewhat lower than we anticipated. Lastly, we looked at its number of hospitalizations. We found that this place had 2.99 hospitalizations per one thousand long-term resident days. Although this wasn't as impressive as some of its other scores in this category, this statistic can be skewed for some nursing homes due to the medical complexity of residents.

Inspections is another area where this nursing home excelled. We awarded this facility a grade of A- for our inspections rating. Inspection scores take several factors into consideration, including deficiencies, substantiated complaints and federal fines. You can learn more about each of these items by obtaining copies of nursing homes' inspection reports. While this facility had a few minor dings on its government inspection report, it had no severe deficiencies. Severe deficiencies are ones found in categories G through L. This means CMS didn't consider any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

This facility was awarded its third best category score in the area of short-term care. We gave this nursing home a grade of B- in this category, which is an acceptable grade. Short-term care grades are important for residents looking for rehabilitation. Rehabilitation typically utilizes additional highly-skilled nursing services. Skilled nursing includes a broad range of services, ranging from registered nurses to physical and respiratory therapists, as well as other forms of therapy. Fortunately, this nursing home offers both physical therapists and registered nurses. Not all facilities offer both. Finally, we looked at the number of patients who ultimately were able to return home from this nursing home and discovered this was this facility's strongest datapoint within this area. We found that it fared well in this area with 61.8 percent of its patients returning home. Most nursing homes are below 50 percent in this metric.

The next area we looked at is nursing. We gave it an F in this category, which is a very poor score. This is obviously a significant concern. There are several criteria within this grade. Most of the data points relate to the quantity of nurse staffing. This facility offered a meager 3.2 hours of nursing care per resident each day. On top of receiving below average marks for total nursing hours, this nursing home was a bit less impressive in some of the quality-based metrics we looked at in calculating our nursing grades. We looked at the percent of patients experiencing pressure ulcers and found this facility was at approximately 150 percent of the national average in this metric. This is a bad sign when you consider that so many bed sores are believed to be preventable with better nursing care. This statistic pulled down this facility's nursing score significantly.