The Reservoir
1 Emily Way, West Hartford CT 06107 · (860) 561-7022 · 92.93% estimated occupancy 1Updated: Aug 1, 2020 · By Sara Levinsohn
The Reservoir is a small nursing home in West Hartford, Connecticut. We awarded this nursing home an A- overall grade, ranking it in the top quarter of all facilities in the nation. We simply can't say enough favorable things about this place. This nursing home's impressive report card was highlighted by its short-term care score, which you can find in the next paragraph.
Additional Details:
Accepts Medicare 1 :
Accepts Medicaid 1 : 75 Beds
CCRC :
For profit - Limited Liability company
Resident Council:
Family Council:
Medical Staff Hours Per Patient (2019)
Short-term Care Quality
On top of earning a great overall score, this facility also received an A+ short-term care grade. In computing our short-term care grades, we size up the nursing home's levels of highly skilled nursing, which includes registered nurses, physical therapists occupational therapists and other highly skilled individuals. This area is more often than not a meaningful assessment of the nursing home's rehabilitation services. One of this nursing home's strengths is registered nurse hours. We found that it offers more care from registered nurses to its residents than most facilities. Finally, we looked at the number of residents who were able to return home from this nursing home. We found that it outperformed the vast majority of nursing homes in the nation with 69.5 percent of its patients returning home. This is a significantly higher rate than most facilities.
Facility Inspections
In addition, this facility also earned a nearly flawless inspection report. As a result, it received one of our highest grades in that area with an A. Our inspection scores are based on many items found on the a nursing home's recent inspection reports. Facilities that score well in this category tend to have few deficiencies on those reports. Most importantly, these places should not have any severe deficiencies which are associated with risks to patient safety. While this facility had some minor dings on its report, it had zero severe deficiencies. Severe deficiencies are found in categories G through L. This tells you that the inspectors didn't deem any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. A couple minor deficiencies are not something to panic about.
Nurse Quality
Adding to its impressive resume, this nursing home also excelled in our nursing category. In fact, we awarded it a grade of A- for that category. Our nursing grade assesses many components, most of which are associated with nursing hours. This facility provided 3.7 hours of nursing care per resident per day. Lastly, we also assessed certain nursing quality measures in computing our nursing grades. These include minimizing residents' pressure ulcers and major falls. We view these areas as reliable indicators of the caliber of nursing care offered, since better care tends to reduce these problems.
Long-term Care Quality
The next category we analyzed was long-term care. This nursing home was given a favorable nursing rating this year, with a B. While this isn't quite as dominant as a few of its other category grades, this is still one of the more impressive grades for this area. When nursing homes receive this kind of grade in long-term care it is typically a good sign for patient care and suggests that the place is well-staffed with nurses aids. One of the criteria we considered on top of nursing hours was vaccines. This facility provided the pneumonia vaccination to 99.4382 percent of its residents. Vaccination is a reliable method to minimize unnecessary deaths for the elderly population. Finally, this facility was able to limit hospitalizations. With only 1.52 hospitalizations per one thousand long-term resident days, this nursing home had less hospitalizations than the average nursing home.
Overall Rating Over Time
Compared to national and state averages across all facilities.
The Reservoir Quality Metrics
Minimizes Pressure Ulcers
This is the percentage of patients who have had a pressure ulcer. Pressure ulcers, also referred to as bed sores, are routinely caused by patients not being moved frequently enough. Better nursing care reduces the number of pressure ulcers sustained by residents in a nursing home.
Percent of Patients with Pressure Ulcers
Lower is Better
Minimizes Serious Falls
This datapoint gauges the percent of long-term patients which had falls leading to serious injury. Falls can arise for a variety of reasons, but high rates of major falls could be a sign of poor nursing care.
Percent of Patients with Serious Falls
Lower is Better
Minimizes Urinary Tract Infections
This figure is an indication of the percentage of long-term stay residents who have had urinary tract infections. While a higher rate of these infections could reflect poorly on a facility's hygiene protocols, it can be difficult to compare different facilities due to nursing homes having reporting standards.
Percent of Patients with UTIs
Lower is Better
Appropriately Uses Anti-Psychotic Medication
This is the percent of residents who were given antipsychotic medications. Antipsychotic medications are prescribed to residents for many medical conditions, such as cognitive disorders. Sadly, in some situations, increased usage of these drugs may indicate a nursing home is using these drugs to subdue residents.
Percent of Patients
Lower is Better
Appropriately Uses Anti-Anxiety Medication
This metric is an indication of the percentage of long-term residents receiving antianxiety medications.
Percent of Patients
Lower is Better
Managing Depression Among Residents
This tells you the percent of patients who are exhibiting signs of depression.
Percent of Patients
Lower is Better
Appropriate Vaccine Usage
This is the percent of residents that received the pneumonia and flu vaccines. Higher vaccination rates should be demanded by residents.
Percent of Patients
Higher is Better
Residents Maintain Autonomy
This metric is a measure of the percentage of long-term patients that required more assistance with activities of daily living over time. ADL's include activities such as getting dressed and eating.
Percentage of Patients
Lower is Better
Ability to Keep Residents Mobile
This is the percent of patients that were able to retain mobility over time. Preserving mobility is often a good sign for residents' health.
Percentage of Residents
Higher is Better
Hospitalizations
This datapoint measures the number of times residents are hospitalized per 1,000 days of patient care.
Hospitalizations per 1,000 resident days
Lower is Better
Short-term Care: Rehospitalizations
Measures the number of times residents are rehospitalized per thousand days of short-term care.
Percentage of Residents Rehospitalized
Lower is Better
Short-term Care: ER Visits
This datapoint measures the number of times residents are sent to the emergency room per 1,000 days of short-term patient care.
Percentage of Patients
Lower is Better
Short-term Care: Facilitates Functional Improvement
Measures the percentage of short-term stay patients who saw functional improvements.
Percentage of Resident
Higher is Better