Note: Heartland of Uptown Westerville has been flagged for abuse in the past 12 months. We have capped this facility's overall grade accordingly.

Heartland of Uptown Westerville is a large nursing home located in Westerville, Ohio. Our grading system was not favorable to this facility, as we gave it an overall score of F. If you are not satisfied with this facility's low overall grade, you may find you have slim pickings in Westerville. The city has just two other nursing homes. Finally, this facility had an ownership change in the last year, so hopefully its performance improves in the coming year.

Please note our records indicate that Heartland of Uptown Westerville has changed ownership recently and while our data on this page is up-to-date there is a chance that the quality of this facility may change under new management.

Additional Details:

Accepts Medicare 1 :

Accepts Medicaid 1 : 174 Beds

CCRC :

For profit - Corporation

Resident Council:

Family Council:

Medical Staff Hours Per Patient (2019)

Less:
More:
January
January 1, 2019January 2, 2019January 3, 2019January 4, 2019January 5, 2019January 6, 2019January 7, 2019January 8, 2019January 9, 2019January 10, 2019January 11, 2019January 12, 2019January 13, 2019January 14, 2019January 15, 2019January 16, 2019January 17, 2019January 18, 2019January 19, 2019January 20, 2019January 21, 2019January 22, 2019January 23, 2019January 24, 2019January 25, 2019January 26, 2019January 27, 2019January 28, 2019January 29, 2019January 30, 2019January 31, 2019
February
February 1, 2019February 2, 2019February 3, 2019February 4, 2019February 5, 2019February 6, 2019February 7, 2019February 8, 2019February 9, 2019February 10, 2019February 11, 2019February 12, 2019February 13, 2019February 14, 2019February 15, 2019February 16, 2019February 17, 2019February 18, 2019February 19, 2019February 20, 2019February 21, 2019February 22, 2019February 23, 2019February 24, 2019February 25, 2019February 26, 2019February 27, 2019February 28, 2019
March
March 1, 2019March 2, 2019March 3, 2019March 4, 2019March 5, 2019March 6, 2019March 7, 2019March 8, 2019March 9, 2019March 10, 2019March 11, 2019March 12, 2019March 13, 2019March 14, 2019March 15, 2019March 16, 2019March 17, 2019March 18, 2019March 19, 2019March 20, 2019March 21, 2019March 22, 2019March 23, 2019March 24, 2019March 25, 2019March 26, 2019March 27, 2019March 28, 2019March 29, 2019March 30, 2019March 31, 2019
April
April 1, 2019April 2, 2019April 3, 2019April 4, 2019April 5, 2019April 6, 2019April 7, 2019April 8, 2019April 9, 2019April 10, 2019April 11, 2019April 12, 2019April 13, 2019April 14, 2019April 15, 2019April 16, 2019April 17, 2019April 18, 2019April 19, 2019April 20, 2019April 21, 2019April 22, 2019April 23, 2019April 24, 2019April 25, 2019April 26, 2019April 27, 2019April 28, 2019April 29, 2019April 30, 2019
May
May 1, 2019May 2, 2019May 3, 2019May 4, 2019May 5, 2019May 6, 2019May 7, 2019May 8, 2019May 9, 2019May 10, 2019May 11, 2019May 12, 2019May 13, 2019May 14, 2019May 15, 2019May 16, 2019May 17, 2019May 18, 2019May 19, 2019May 20, 2019May 21, 2019May 22, 2019May 23, 2019May 24, 2019May 25, 2019May 26, 2019May 27, 2019May 28, 2019May 29, 2019May 30, 2019May 31, 2019
June
June 1, 2019June 2, 2019June 3, 2019June 4, 2019June 5, 2019June 6, 2019June 7, 2019June 8, 2019June 9, 2019June 10, 2019June 11, 2019June 12, 2019June 13, 2019June 14, 2019June 15, 2019June 16, 2019June 17, 2019June 18, 2019June 19, 2019June 20, 2019June 21, 2019June 22, 2019June 23, 2019June 24, 2019June 25, 2019June 26, 2019June 27, 2019June 28, 2019June 29, 2019June 30, 2019

Nurse Quality

D
Oct 18: BNov 18: BDec 18: BJan 19: BFeb 19: BMay 19: B-Jun 19: B-Jul 19: DAug 19: DSep 19: D
Historical

We just could not find anything positive to say about this place. It received just a just D in nursing. Unfortunately, this is its best grade. The nursing grade assesses many components, most of which are associated with quantities of nurse staffing. This particular facility provided 3.1 hours of nursing care per resident on a daily basis, which is below average. In addition to its weak nursing hours, this nursing home received poor scores in several of the quality-based measures we looked at in determining our nursing ratings. We found that more of this place's residents sustained falls leading to major injury.

Short-term Care Quality

F
Oct 18: B-Nov 18: B-Dec 18: B-Jan 19: B-Feb 19: B-May 19: B-Jun 19: B-Jul 19: DAug 19: DSep 19: D
Historical

In our next category, we gave this facility a rock-bottom F in the category of short-term care. Our short-term care grade is commonly employed to measure a nursing home's performance with rehabilitation. In order to offer good rehabilitation services, facilities generally need to provide higher levels of highly skilled nursing. Skilled nursing includes registered nurses, physical therapists, speech therapists and other types of therapists. With a score of this caliber in this area, we weren't shocked to find this place was well below average in multiple staffing areas we assess. In fact, it supplied far fewer physical therapist and registered nurse hours per resident than most other nursing homes. The last area we looked at in this category is the percentage of residents that were able to return home from the facility. It fared better in this area, with 51.7 percent of its residents returning home. This was just about this nursing home's only redeeming quality in this category.

Facility Inspections

F
Oct 18: B+Nov 18: B+Dec 18: B+Jan 19: B+Feb 19: B+May 19: DJun 19: FJul 19: FAug 19: FSep 19: F
Historical

Unfortunately, this facility received an F for its inspection rating. We would advise paying special attention to any deficiencies on a nursing home's inspection reports when it receives this bad of an inspection rating. We would scrutinize the level of severity of the deficiencies. This particular facility was hit with a category G through L deficiency, which are among the more serious categories of deficiencies. This generally indicates that the deficiencies identified by CMS had potential to cause actual harm to patients. On top of having severe deficiencies, this facility was cited by CMS for possible abuse or neglect. We would not recommend this facility under any circumstance.

Long-term Care Quality

F
Oct 18: DNov 18: DDec 18: DJan 19: FFeb 19: FMay 19: FJun 19: FJul 19: FAug 19: FSep 19: F
Historical

The final area we analyzed was long-term care. It received an F in this area, which is a poor score. In a long-term care environment, the facility's primary objective is to keep patients healthy and safe. This is different than skilled nursing or short-term care where the goal is to rehabilitate patients. Once we assessed the volume of nursing care, we then looked at the facility's vaccination data. We were pleased to learn that this nursing home vaccinates 96.304344 percent of its patients for pneumonia. To our surprise, this nursing home was able to limit hospitalizations. With just 0.7 hospitalizations per 1,000 long-term resident days, this nursing home had less hospitalizations than most nursing homes. Sadly, a few of its other scores in this category were not as favorable as these.

Overall Rating Over Time

Compared to national and state averages across all facilities.

Aug 20
Provider:
NA
State:
B-
National:
B
FDCB-BB+A-AA+Oct 18Nov 18Dec 18Jan 19Feb 19Mar 19Apr 19May 19Jun 19Jul 19Aug 19Sep 19Oct 19Dec 19Jan 20Mar 20Apr 20May 20Jun 20Jul 20Aug 20
Overall Rating
Nurse Rating
Long-Term Rating
Short-Term Rating
Inspection Rating

Heartland of Uptown Westerville Quality Metrics

Minimizes Pressure Ulcers

This tells you the percent of patients who have had a pressure ulcer. Pressure ulcers are skin damage due to remaining in the same position for an excessive period of time.

Provider
A-
4.62%
State
B+
6.81%
National
B
7.32%

Percent of Patients with Pressure Ulcers
Lower is Better

Minimizes Serious Falls

This tells you the percent of residents who suffered from a major fall. Falls resulting in severe injuries are considered to be a measure of the quality of nursing care . Major falls are often the result of lower quality nursing care.

Provider
B-
3.7%
State
B
3.52%
National
B
3.36%

Percent of Patients with Serious Falls
Lower is Better

Minimizes Urinary Tract Infections

This figure is a measure of the percentage of long-term patients that sustained UTI's. UTI's may be a sign of lower quality nursing care. Nevertheless, this datapoint may be misleading for some facilities due to inconsistent reporting standards for infections.

Provider
B
2.4%
State
B+
2.04%
National
B
2.65%

Percent of Patients with UTIs
Lower is Better

Appropriately Uses Anti-Psychotic Medication

This tells you the percentage of patients who were given antipsychotic medications. Antipsychotic medications are given to residents for many conditions, including dementia. Tragically, in some cases, high levels of antipsychotic drug use may suggest that a nursing home is using these drugs to control patient behavior.

Provider
B
12.33%
State
B
13.98%
National
B
14.18%

Percent of Patients
Lower is Better

Appropriately Uses Anti-Anxiety Medication

This statistic is an indication of the percentage of long-term care residents which are administered antianxiety medication. These drugs are given to residents suffering from anxiety and depression.

Provider
A-
14.44%
State
B
21.49%
National
B
19.68%

Percent of Patients
Lower is Better

Managing Depression Among Residents

This is the percent of patients who are exhibiting symptoms of depression.

Provider
A+
0%
State
C
15.32%
National
B+
5.07%

Percent of Patients
Lower is Better

Appropriate Vaccine Usage

This is a measure of the percent of long-term patients that received the flu and pneumonia vaccines.

Provider
B-
95.53%
State
B
92.09%
National
B
92.05%

Percent of Patients
Higher is Better

Residents Maintain Autonomy

This tells you the percentage of patients who needed increased assistance with activities of daily living over time.

Provider
B
14.92%
State
B
15.22%
National
B
14.45%

Percentage of Patients
Lower is Better

Ability to Keep Residents Mobile

This indicates the percentage of residents that remained mobile levels over time. Retaining mobility can be a great sign for residents' well-being.

Provider
A-
21.42%
State
B
17.92%
National
B
17.08%

Percentage of Residents
Higher is Better

Hospitalizations

This datapoint is a measure of the number of hospitalizations per 1,000 days of patient care.

Provider
A+
0.7
State
B+
1.5
National
B
1.70

Hospitalizations per 1,000 resident days
Lower is Better

Short-term Care: Rehospitalizations

This indicates the number of rehospitalizations per thousand days of short-term care. There is usually a correlation between staying out of the hospital and a nursing homes short-term rehabilitation performance.

Provider
C
21.42
State
B
17.92
National
B
17.08

Percentage of Residents Rehospitalized
Lower is Better

Short-term Care: ER Visits

This metric tracks the number of times residents are sent to the emergency room per thousand days of short-term patient care.

Provider
A+
3.94
State
B
10.51
National
B
10.26

Percentage of Patients
Lower is Better

Short-term Care: Facilitates Functional Improvement

This tells you the percentage of short-term stay patients that experienced functional improvements, such as enhanced ability to perform activities of daily living.

Provider
B
69.24%
State
B
67.21%
National
B
68.03%

Percentage of Resident
Higher is Better

Nearby Hospitals

Mount Carmel St Ann's 1.76 mi
500 South Cleveland Avenue Westerville Ohio 43081
(614) 898-4000
Acute Care Hospitals
Voluntary non-profit - Private
Riverside Methodist Hospital 8.97 mi
3535 Olentangy River Rd Columbus Ohio 43214
(614) 566-5000
Acute Care Hospitals
Voluntary non-profit - Private
Ohio State University Hospitals 10.78 mi
410 West 10th Avenue Columbus Ohio 43210
(614) 293-9700
Acute Care Hospitals
Government - State
Grant Medical Center 12.48 mi
111 South Grant Avenue Columbus Ohio 43215
(614) 566-9000
Acute Care Hospitals
Voluntary non-profit - Church
Dublin Methodist Hospital 12.64 mi
7500 Hospital Avenue Dublin Ohio 43016
(614) 544-8000
Acute Care Hospitals
Voluntary non-profit - Private
Nationwide Children's Hospital 12.9 mi
700 Children's Drive Columbus Ohio 43205
(614) 722-2000
Childrens
Voluntary non-profit - Private
Mount Carmel West 13.21 mi
793 West State Street Columbus Ohio 43222
(614) 234-5000
Acute Care Hospitals
Voluntary non-profit - Private
Twin Valley Behavioral Healthcare 14.21 mi
2200 West Broad Street Columbus Ohio 43223
(614) 752-0333
Psychiatric
Government - Local

Nearby Dialysis

Fmc- Westerville Dialysis 0.53 mi
Dialysis Stations: 12
477 Cooper Road Suite 140 Westerville Ohio 43081
(614) 895-2705
Davita - Parkside Dialysis 1.96 mi
Dialysis Stations: 18
241 W. Schrock Road Westerville Ohio 43081
(614) 882-1734
Kidney Center of Columbus North 4.33 mi
Dialysis Stations: 7
5700 Karl Road Columbus Ohio 43229
(614) 846-9722
Davita Minerva Park Dialysis 5.36 mi
Dialysis Stations: 17
4401 Cleveland Avenue Columbus Ohio 43224
(614) 478-9604
Fmc - Central Ohio 5.72 mi
CMS Rating: 3 stars
Dialysis Stations: 24
4661 Karl Road Columbus Ohio 43229
(614) 840-0012
Total Renal Care, Inc. 6.14 mi
Dialysis Stations: 8
6530 W. Campus Oval, Suite 100 New Albany Ohio 43054
(614) 855-3445
Fresenius Medical Care New Albany LLC 7.13 mi
Dialysis Stations: 17
991 E. Johnstown Rd. Columbus Ohio 43230
(614) 855-3677
Bio-Medical Applications of Ohio, Inc. 7.89 mi
Dialysis Stations: 12
758 Communications Parkway Columbus Ohio 43217
(614) 538-1060