Hallmark Living Holland is a senior living facility located in Holland, Michigan, a city with 89,737 people. Our scoring scheme was not very kind to this nursing home, as it received an overall grade of F. Based on our assessment, this facility is not a good fit for anyone. We wouldn't blame you if you are ready to stop reading and find another facility. However, if you want to learn more about this nursing home's category grades, short-term care grades are discussed in the next paragraph.

Additional Details:

Accepts Medicare 1 :

Accepts Medicaid 1 : 90 Beds

CCRC :

For profit - Corporation

Resident Council:

Family Council:

Medical Staff Hours Per Patient (2019)

Less:
More:
January
January 1, 2019January 2, 2019January 3, 2019January 4, 2019January 5, 2019January 6, 2019January 7, 2019January 8, 2019January 9, 2019January 10, 2019January 11, 2019January 12, 2019January 13, 2019January 14, 2019January 15, 2019January 16, 2019January 17, 2019January 18, 2019January 19, 2019January 20, 2019January 21, 2019January 22, 2019January 23, 2019January 24, 2019January 25, 2019January 26, 2019January 27, 2019January 28, 2019January 29, 2019January 30, 2019January 31, 2019
February
February 1, 2019February 2, 2019February 3, 2019February 4, 2019February 5, 2019February 6, 2019February 7, 2019February 8, 2019February 9, 2019February 10, 2019February 11, 2019February 12, 2019February 13, 2019February 14, 2019February 15, 2019February 16, 2019February 17, 2019February 18, 2019February 19, 2019February 20, 2019February 21, 2019February 22, 2019February 23, 2019February 24, 2019February 25, 2019February 26, 2019February 27, 2019February 28, 2019
March
March 1, 2019March 2, 2019March 3, 2019March 4, 2019March 5, 2019March 6, 2019March 7, 2019March 8, 2019March 9, 2019March 10, 2019March 11, 2019March 12, 2019March 13, 2019March 14, 2019March 15, 2019March 16, 2019March 17, 2019March 18, 2019March 19, 2019March 20, 2019March 21, 2019March 22, 2019March 23, 2019March 24, 2019March 25, 2019March 26, 2019March 27, 2019March 28, 2019March 29, 2019March 30, 2019March 31, 2019
April
April 1, 2019April 2, 2019April 3, 2019April 4, 2019April 5, 2019April 6, 2019April 7, 2019April 8, 2019April 9, 2019April 10, 2019April 11, 2019April 12, 2019April 13, 2019April 14, 2019April 15, 2019April 16, 2019April 17, 2019April 18, 2019April 19, 2019April 20, 2019April 21, 2019April 22, 2019April 23, 2019April 24, 2019April 25, 2019April 26, 2019April 27, 2019April 28, 2019April 29, 2019April 30, 2019
May
May 1, 2019May 2, 2019May 3, 2019May 4, 2019May 5, 2019May 6, 2019May 7, 2019May 8, 2019May 9, 2019May 10, 2019May 11, 2019May 12, 2019May 13, 2019May 14, 2019May 15, 2019May 16, 2019May 17, 2019May 18, 2019May 19, 2019May 20, 2019May 21, 2019May 22, 2019May 23, 2019May 24, 2019May 25, 2019May 26, 2019May 27, 2019May 28, 2019May 29, 2019May 30, 2019May 31, 2019
June
June 1, 2019June 2, 2019June 3, 2019June 4, 2019June 5, 2019June 6, 2019June 7, 2019June 8, 2019June 9, 2019June 10, 2019June 11, 2019June 12, 2019June 13, 2019June 14, 2019June 15, 2019June 16, 2019June 17, 2019June 18, 2019June 19, 2019June 20, 2019June 21, 2019June 22, 2019June 23, 2019June 24, 2019June 25, 2019June 26, 2019June 27, 2019June 28, 2019June 29, 2019June 30, 2019
July
July 1, 2019July 2, 2019July 3, 2019July 4, 2019July 5, 2019July 6, 2019July 7, 2019July 8, 2019July 9, 2019July 10, 2019July 11, 2019July 12, 2019July 13, 2019July 14, 2019July 15, 2019July 16, 2019July 17, 2019July 18, 2019July 19, 2019July 20, 2019July 21, 2019July 22, 2019July 23, 2019July 24, 2019July 25, 2019July 26, 2019July 27, 2019July 28, 2019July 29, 2019July 30, 2019July 31, 2019
August
August 1, 2019August 2, 2019August 3, 2019August 4, 2019August 5, 2019August 6, 2019August 7, 2019August 8, 2019August 9, 2019August 10, 2019August 11, 2019August 12, 2019August 13, 2019August 14, 2019August 15, 2019August 16, 2019August 17, 2019August 18, 2019August 19, 2019August 20, 2019August 21, 2019August 22, 2019August 23, 2019August 24, 2019August 25, 2019August 26, 2019August 27, 2019August 28, 2019August 29, 2019August 30, 2019August 31, 2019
September
September 1, 2019September 2, 2019September 3, 2019September 4, 2019September 5, 2019September 6, 2019September 7, 2019September 8, 2019September 9, 2019September 10, 2019September 11, 2019September 12, 2019September 13, 2019September 14, 2019September 15, 2019September 16, 2019September 17, 2019September 18, 2019September 19, 2019September 20, 2019September 21, 2019September 22, 2019September 23, 2019September 24, 2019September 25, 2019September 26, 2019September 27, 2019September 28, 2019September 29, 2019September 30, 2019
October
October 1, 2019October 2, 2019October 3, 2019October 4, 2019October 5, 2019October 6, 2019October 7, 2019October 8, 2019October 9, 2019October 10, 2019October 11, 2019October 12, 2019October 13, 2019October 14, 2019October 15, 2019October 16, 2019October 17, 2019October 18, 2019October 19, 2019October 20, 2019October 21, 2019October 22, 2019October 23, 2019October 24, 2019October 25, 2019October 26, 2019October 27, 2019October 28, 2019October 29, 2019October 30, 2019October 31, 2019
November
November 1, 2019November 2, 2019November 3, 2019November 4, 2019November 5, 2019November 6, 2019November 7, 2019November 8, 2019November 9, 2019November 10, 2019November 11, 2019November 12, 2019November 13, 2019November 14, 2019November 15, 2019November 16, 2019November 17, 2019November 18, 2019November 19, 2019November 20, 2019November 21, 2019November 22, 2019November 23, 2019November 24, 2019November 25, 2019November 26, 2019November 27, 2019November 28, 2019November 29, 2019November 30, 2019
December
December 1, 2019December 2, 2019December 3, 2019December 4, 2019December 5, 2019December 6, 2019December 7, 2019December 8, 2019December 9, 2019December 10, 2019December 11, 2019December 12, 2019December 13, 2019December 14, 2019December 15, 2019December 16, 2019December 17, 2019December 18, 2019December 19, 2019December 20, 2019December 21, 2019December 22, 2019December 23, 2019December 24, 2019December 25, 2019December 26, 2019December 27, 2019December 28, 2019December 29, 2019December 30, 2019December 31, 2019

Short-term Care Quality

B
Oct 18: B-Nov 18: B-Dec 18: B-Jan 19: CFeb 19: CMay 19: CJun 19: CJul 19: B-Aug 19: B-Sep 19: B-Jan 20: BMar 20: BApr 20: BMay 20: BJun 20: BJul 20: BAug 20: B
Historical

While we graded this nursing home incredibly poorly overall, it surprisingly earned a decent short-term care rating this year. We gave it a B in this area. In forming our short-term care ratings, we analyze the nursing home's skilled nursing services, such as those performed by registered nurses, respiratory therapists, physical therapists and other types of therapists. Our purpose is to formulate a measure for comparing the rehabilitation services of various facilities. This nursing home employs both physical therapists and registered nurses. Not all facilities employ these skilled professionals. The final metric we assessed in this category is the number of patients who were able to return home from the nursing home. This proved to be more of a strength for this nursing home. It performed as well as just about any nursing home in Michigan in this area with 58.8 percent of its residents returning home. At most facilities, less than half of their short-term patients ever return home.

Nurse Quality

C
Oct 18: B+Nov 18: B+Dec 18: B+Jan 19: B-Feb 19: B-May 19: B-Jun 19: B-Jul 19: B-Aug 19: B-Sep 19: B-Jan 20: B-Mar 20: B-Apr 20: CMay 20: CJun 20: CJul 20: CAug 20: C
Historical

This nursing home excelled in the area of nursing, where it earned a grade of C. Few places fared better in this category. We assessed the qualifications of nurses working for the facility, as well as the quantity of hours the nurses were with patients, in calculating our grade in this category. This facility provided just 3 hours of nursing care per resident per day. This figure is far below average. Lastly, despite not having the highest total nursing hours per resident, this facility actually performed admirably in the metric of preventing major falls. This is typically a good indicator that a facility has quality controls in place.

Facility Inspections

F
Oct 18: B+Nov 18: B+Dec 18: B+Jan 19: B+Feb 19: B+May 19: B+Jun 19: B+Jul 19: DAug 19: DSep 19: DJan 20: FMar 20: FApr 20: FMay 20: FJun 20: FJul 20: FAug 20: F
Historical

Among this facility's alarming category grades was an F for its inspection grade. More often than not, this means we found some red flags on the facility's inspection reports. You should pay special attention to any deficiencies on a facility's inspection reports when it receives this bad of an inspection score. We would pay close attention to the severity of the deficiencies. This nursing home was hit with one deficiency by government inspectors. We were relieved to find that it was not in one of the categories that suggest that it created a threat to resident health or safety. Finally, this facility also received 47 substantiated complaints in recent years. This is yet another bad sign.

Long-term Care Quality

F
Oct 18: DNov 18: CDec 18: CJan 19: CFeb 19: CMay 19: FJun 19: FJul 19: FAug 19: FSep 19: FJan 20: FMar 20: FApr 20: FMay 20: FJun 20: FJul 20: FAug 20: F
Historical

The next category we looked at is long-term care, in which this nursing home received a bottom of the barrel grade in this area as well. It received an abysmal F for this area, which is definitely a major concern. Long-term care grades of this caliber generally are a bad sign for the quantity and quality of care provided by nurses and aids, as well as the levels of routine medical care available. After considering the amount of care provided by nurses aids and other staff, we next considered the nursing home's vaccination statistics. We were a bit concerned this facility vaccinated 84.079605 percent of its patients against pneumonia, which happens to be significantly below what we were hoping for. To our surprise, this facility was actually decent at limiting hospitalizations. Although it had 2 hospitalizations per 1,000 long-term resident days, its risk adjusted statistic wasn't as bad due to it having some more complex patients. This is its best score in this category

Overall Rating Over Time

Compared to national and state averages across all facilities.

Aug 20
Provider:
F
State:
B
National:
B
FDCB-BB+A-AA+Oct 18Nov 18Dec 18Jan 19Feb 19Mar 19Apr 19May 19Jun 19Jul 19Aug 19Sep 19Oct 19Dec 19Jan 20Mar 20Apr 20May 20Jun 20Jul 20Aug 20
Overall Rating
Nurse Rating
Long-Term Rating
Short-Term Rating
Inspection Rating

Hallmark Living Holland Quality Metrics

Minimizes Pressure Ulcers

This is the percent of residents who have had a pressure ulcer. Pressure ulcers, which are also called bed sores, are routinely the result of residents staying in one position for too long. Better nursing care minimizes the percentage of residents in a nursing home who sustain pressure ulcers.

Provider
C
10%
State
B
7.4%
National
B
7.32%

Percent of Patients with Pressure Ulcers
Lower is Better

Minimizes Serious Falls

This indicates the percentage of residents who have had a major fall. Falls resulting in severe injury are often the result of poor nursing care. Better nursing protocols minimizes the percentage of residents in a nursing home who sustain major falls.

Provider
A
1%
State
B
3.14%
National
B
3.36%

Percent of Patients with Serious Falls
Lower is Better

Minimizes Urinary Tract Infections

This statistic measures the percent of long-term stay residents who have suffered from a UTI. UTI's could be a sign of poor nursing care. Nevertheless, this statistic can be misleading for certain nursing homes due to inconsistent reporting standards for urinary tract infections.

Provider
A
0.51%
State
B
2.65%
National
B
2.65%

Percent of Patients with UTIs
Lower is Better

Appropriately Uses Anti-Psychotic Medication

This indicates the percent of residents who were given antipsychotic medications. While antipsychotic medications may be vital to many patients, it is important to ensure these medications are being used only where medically required. In limited cases, excessive reliance on these medications may mean a facility is using these drugs to control patient behavior.

Provider
B-
15.47%
State
B+
12.47%
National
B
14.18%

Percent of Patients
Lower is Better

Appropriately Uses Anti-Anxiety Medication

This measures the percentage of long-term care patients that were given antianxiety drugs. These medications are used to treat patients experiencing depression and anxiety.

Provider
C
25.14%
State
B+
18.08%
National
B
19.68%

Percent of Patients
Lower is Better

Managing Depression Among Residents

Measures the percentage of long-term care residents demonstrating symptoms of depression. Many in the industry believe this is a reliable measure of quality of care.

Provider
C
6.18%
State
B+
2.49%
National
B+
5.07%

Percent of Patients
Lower is Better

Appropriate Vaccine Usage

This metric measures the percent of long-term stay residents who received the pneumonia and flu vaccines. Respiratory viruses can be very dangerous for seniors, making these types of vaccines indispensable.

Provider
D
82.04%
State
B
92.45%
National
B
92.05%

Percent of Patients
Higher is Better

Residents Maintain Autonomy

This is the percent of patients that required additional assistance with activities of daily living over time. Higher levels of needing for assistance with ADL's may indicate deterioration of a resident's medical condition.

Provider
F
27.49%
State
B+
13.32%
National
B
14.45%

Percentage of Patients
Lower is Better

Ability to Keep Residents Mobile

This indicates the percentage of residents that were able to retain mobility over time. Retaining mobility is often a good sign for residents' health.

Provider
A
25.28%
State
B
16.83%
National
B
17.08%

Percentage of Residents
Higher is Better

Hospitalizations

This tells you the number of hospitalizations per thousand days of care.

Provider
B+
2
State
B
1.59
National
B
1.70

Hospitalizations per 1,000 resident days
Lower is Better

Short-term Care: Rehospitalizations

This datapoint is a measure of the number of times residents are rehospitalized per 1,000 days of short-term resident care.

Provider
D
25.28
State
B
16.83
National
B
17.08

Percentage of Residents Rehospitalized
Lower is Better

Short-term Care: ER Visits

This is the number of times residents are sent to the emergency room per 1,000 days of short-term patient care.

Provider
B+
8.34
State
B
10.01
National
B
10.26

Percentage of Patients
Lower is Better

Short-term Care: Facilitates Functional Improvement

Measures the percent of short-term patients who saw functional improvements, such as enhanced ability to perform activities of daily living. Many in the industry argue this is a reliable measure of rehabilitation performance.

Provider
C
62.42%
State
B
70.74%
National
B
68.03%

Percentage of Resident
Higher is Better

Nearby Hospitals

Holland Community Hospital 0.96 mi
602 Michigan Ave Holland Michigan 49423
(616) 392-5141
Acute Care Hospitals
Voluntary non-profit - Private

Nearby Dialysis

Fmc Hastings Ave - Holland 2.29 mi
Dialysis Stations: 18
649 Hastings Ave Holland Michigan 49423
(616) 392-3263
Fmc Royal Park - Zeeland 6.07 mi
CMS Rating: 5 stars
Dialysis Stations: 14
2 Royal Park Dr Zeeland Michigan 49464
(616) 748-0522
Davita - Grand Haven 19.52 mi
Dialysis Stations: 12
16964 Robbins Rd Grand Haven Michigan 49417
(616) 847-2825