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Cassena Care at Norwalk

  • Nursing Home

Updated Jun 1, 2022 by Nick Reese

Historical Rating
Grade: D
Oct 18: B-Nov 18: B-Dec 18: B-Jan 19: B-Feb 19: B-Mar 19: B-Apr 19: DMay 19: CJun 19: CJul 19: BAug 19: BSep 19: B-Jan 20: BMar 20: BApr 20: BMay 20: BJun 20: BJul 20: BAug 20: BSep 20: BOct 20: CJan 21: B-Feb 21: B-Mar 21: B-Apr 21: CMay 21: B-Jun 21: B-Jul 21: DAug 21: DSep 21: DOct 21: DNov 21: DJan 22: DFeb 22: DMar 22: DApr 22: CMay 22: CJun 22: D
See Rating Overview
Cassena Care at Norwalk's website

23 Prospect Avenue,
Norwalk CT 06850

(203) 853-0010

74.33% estimated occupancy 1

Note: Cassena Care at Norwalk has been flagged for abuse in the past 12 months. We have capped this facility's overall grade accordingly.

Cassena Care at Norwalk is a large nursing home located in Norwalk, Connecticut. Sporting an overall grade of D, this is a lower end facility. Based on our assessment, this place likely isn't a great fit for most prospective residents. The best thing we can say about this nursing home is that it didn't receive any F's in any of the categories we assessed. More information about its category grades can be found below.

Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Limited Liability company
  • Offers Hospice
  • Offers Post-Acute Care 
  • Offers Inpatient Rehab

Specialized Services

  • Personal Care
  • Transportation
  • Speech Therapy
  • Stroke Recovery
  • IV Antibiotic Therapy
  • Palliative Care
  • Dentistry
  • Wound Care
  • Occupational Therapy
  • Cardiac Therapy
  • Podiatry
  • Mental Health
  • Physical Therapy
  • Respiratory Therapy
  • Nutritional Counseling
  • Pharmacy
  • Recreational Therapy
  • Pain Management
  • Optometry
  • Oncology Care
  • Orthopedic Rehabilitation
  • Total Parenteral Nutrition

Registered Staff Hours

Medical Staff Hours Per Patient (2021)
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January
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February
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April
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May
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June
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July
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August
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October
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November
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December
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Facility Inspections

Grade: B-minus

Although we did not have many favorable things to say about this nursing home's overall grade, it did receive a respectable government inspection report this year. It received a decent score in this area with a B-. We weigh several aspects of a nursing home's inspection report in computing these inspection grades. One key factor is deficiencies. It should be noted that the severity of these deficiencies is arguably more important than the number of deficiencies, as some of these can be quite minor. This nursing home was assessed 3 deficiencies on its inspection report, but fortunately none of the deficiencies were considered to be severe. This means that CMS didn't deem any of these deficiencies to cause an imminent threat to patient safety or health. Lastly, this nursing home was cited by CMS for possible abuse or neglect. This is generally a really bad sign. We would never recommend this facility.

Short-term Care Quality

Grade: B-minus

This facilities next most favorable category was short-term care. We gave it a grade of B- in this category. This is basically a slightly below average score in this area. In calculating our short-term care grades, we size up a facility's levels of highly skilled nursing, which includes registered nurses, physical therapists respiratory therapists and other highly trained professionals. This score is generally a solid measure of the nursing home's rehabilitation. Unfortunately, this place was below average in terms of its quantity of physical therapy and registered nurse hours provided to its patients based on the measures we assessed. Finally, we considered the number of residents that returned home from this nursing home. We found that 5.5 percent of this facility's residents were able to return home. This figure was well below the national average.

Long-term Care Quality

Grade: C

The third best area we awarded this facility in any category came in the category of long-term care, where we awarded it a grade of C. If you are looking for services other than rehabilitation, you should take a close look at long-term care grades. After considering the quantity of care provided by nurses aids and other staff, we next considered the facility's vaccination record. This facility vaccinated 98.97698 percent of its patients against pneumonia, which is higher than the vast majority of nursing homes. This facility keeps its patients out of the hospital. In fact, it had less than one hospitalization per one thousand long-term resident days, which is an impressively low figure.

Nurse Quality

Grade: D

The last area we scored is nursing, which ended up being this facility's weakest category. We awarded this nursing home a D in this area. Our nursing score assesses the nursing home's nurse staffing levels. We consider both the levels of licensure of the nurses and the amount of time spent with residents. This place provided just 0.3 hours of nursing care per resident on a daily basis. This is an alarmingly low total. Lastly, we also assessed some nursing quality-based metrics in calculating our nursing grades. This facility fared well in terms of avoiding major falls and pressure ulcers.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Jul 22

Cassena Care at Norwalk Quality Metrics

Minimizes Pressure Ulcers

Grade: C

In Cassena Care at Norwalk, 6.31% of Patients had Pressure Ulcers

This datapoint gauges the percentage of long-term care patients who developed pressure ulcers. Many experts believe that pressure ulcers are a solid measure of the quality of nursing care a facility provides.

Minimizes Serious Falls

Grade: C

In Cassena Care at Norwalk, 3.94% of Patients had Serious Falls

This indicates the percentage of patients who sustained a fall which caused serious injury.

Minimizes Urinary Tract Infections

Grade: B

In Cassena Care at Norwalk, 1.79% of Patients had UTIs

This is the percent of residents that suffered from a urinary tract infection. These infections may be linked to poor hygiene.

Appropriately Uses Anti-Psychotic Medication

Grade: D

In Cassena Care at Norwalk, 14.56% of Patients use Anti-Psychotic Medication

This tells you the percentage of residents prescribed antipsychotic medications. While antipsychotic medications may be vital to many patients, it is important to make sure these drugs are being used appropriately. In limited situations, increased usage of these drugs may mean that a facility is using these drugs to subdue residents.

Appropriately Uses Anti-Anxiety Medication

Grade: A-minus

In Cassena Care at Norwalk, 17.25% of Patients use Anti-Anxiety Medication

This figure is an indication of the percent of long-term patients taking antianxiety medications.

Managing Depression Among Residents

Grade: D

In Cassena Care at Norwalk, 5.92% of Patients

Measures the percentage of long-term care patients exhibiting signs of depression.

Appropriate Vaccine Usage

Grade: A-minus

In Cassena Care at Norwalk, 90.83% of Patients

This datapoint measures the percent of long-term patients that were vaccinated against pneumonia and flu.

Residents Maintain Autonomy

Grade: D

In Cassena Care at Norwalk, 17.44% Percentage of Patients

This tells you the percentage of residents who needed increased assistance with activities of daily living over time. Higher levels of dependence on staff for assistance with ADL's could indicate the deterioration of a patient's health.

Ability to Keep Residents Mobile

Grade: B-plus

In Cassena Care at Norwalk, 23.72% Percentage of Residents

This metric is a measure of the percentage of long-term stay residents who maintained mobility.

Hospitalizations

Grade: B-minus

In Cassena Care at Norwalk, 1.33 Hospitalizations per 1,000 resident days

This is the number of hospitalizations per thousand days of care.

Short-term Care: Rehospitalizations

Grade: B-minus

In Cassena Care at Norwalk, 23.72 Percentage of Residents Rehospitalized

This is the number of times residents are rehospitalized per 1,000 days of short-term patient care. There is usually a correlation between keeping patients out of the hospital and the quality of rehabilitation services.

Short-term Care: ER Visits

Grade: D

In Cassena Care at Norwalk, 9.54 Percentage of Patients

This is a measure of the number of times residents are sent to the emergency room per thousand days of short-term care. Staying out of the emergency room is one way to measure short-term care.

Short-term Care: Facilitates Functional Improvement

Grade: A

In Cassena Care at Norwalk, 74.33% Percentage of Resident

This tells you the percentage of short-term care residents who saw functional improvements, such as enhanced ability to perform activities of daily living. High levels of independence with activities of daily living usually correlates with successful rehabilitation services.

Nearby Hospitals

  • Norwalk HospitalAcute Care Hospitals 0.26 miles away24 Stevens Street Norwalk Connecticut 06856Voluntary non-profit - Private(203) 852-2000
  • Greenwich Hospital Association -Acute Care Hospitals 12.15 miles away5 Perryridge Rd Greenwich Connecticut 06830Voluntary non-profit - Private(203) 863-3000
  • St Vincent's Medical CenterAcute Care Hospitals 12.9 miles away2800 Main St Bridgeport Connecticut 06606Voluntary non-profit - Church(203) 576-5551
  • Bridgeport HospitalAcute Care Hospitals 14.26 miles away267 Grant Street Bridgeport Connecticut 06610Voluntary non-profit - Private(203) 384-3000
  • Huntington HospitalAcute Care Hospitals 16.41 miles away270 Park Avenue Huntington New York 11743Voluntary non-profit - Private(631) 351-2000
  • Northern Westchester HospitalAcute Care Hospitals 16.49 miles away400 East Main Street Mount Kisco New York 10549Voluntary non-profit - Private(914) 666-1200
  • Westchester Medical CenterAcute Care Hospitals 19.78 miles away100 Woods Rd Valhalla New York 10595Government - Hospital District or Authority(914) 493-7000
  • Milford Hospital, IncAcute Care Hospitals 19.89 miles away300 Seaside Avenue Milford Connecticut 06460Voluntary non-profit - Private(203) 876-4000

Nearby Dialysis

  • Davita South Norwalk Dialysis0.31 miles away31 Stevens Street Norwalk Connecticut 06856CMS Rating: 4 stars Dialysis Stations: 22 (203) 838-6017
  • Total Renal Care Inc0.74 miles away112 Main Street Norwalk Connecticut 06851Dialysis Stations: 13 (203) 229-0420
  • Davita Stamford Dialysis7.68 miles away30 Commerce Road Stamford Connecticut 06902CMS Rating: 2 stars Dialysis Stations: 34 (203) 358-9969
  • Davita Black Rock Dialysis10 miles away427 Stillson Rd Fairfield Connecticut 06824CMS Rating: 3 stars Dialysis Stations: 16 (203) 382-9566
  • Fresenius Medical Care of Fairfield10.73 miles away500 Kings Hwy Fairfield Connecticut 06825Dialysis Stations: 18 (203) 583-8875
  • Davita Bridgeport Dialysis12.55 miles away900 Madison Avenue Bridgeport Connecticut 06606CMS Rating: 3 stars Dialysis Stations: 51 (203) 335-0191
  • Davita Port Chester Dialysis and Renal Center16.07 miles away3020 Westchester Ave Purchase New York 10577CMS Rating: 3 stars Dialysis Stations: 12 (914) 701-5232
  • Huntington Hospital16.4 miles away270 Park Avenue Dialysis Unit Huntington New York 11743Dialysis Stations: 7 (631) 351-2471