Windsor Calallen

To go along with its relatively modest overall score, we awarded this nursing home an A+ for our inspections rating. This is far more impressive than its overall rating. Arguably the most critical factor we consider in computing our inspection grades is deficiencies. Deficiencies can be found on a facility's recent inspection reports. Facilities with higher grades in this category most likely dodged the most severe deficiencies involving patient abuse or death. While this facility had some minor dings on its inspection report, it had no severe deficiencies. Severe deficiencies are those labeled as categories G through L. This means that the government inspectors didn't deem any of the deficiencies on this facility's report to pose an imminent threat to patient safety or health. The fact that none of the deficiencies were severe made us feel better about this inspection report.

In addition, we also wanted to draw your attention to the fact that this nursing home was awarded positive long-term care marks this year. We awarded them one of our better grades in that area, with a B. This turned out to be the nursing home's second highest grade. Nursing homes that do well in long-term care typically provide patients with closer supervision and stay on top of routine medical care. Once we concluded our assessment of the volume of nursing care, we then analyzed the nursing home's vaccination record. This nursing home vaccinated 100 percent of its patients for pneumonia, which is very impressive. Pneumonia is too frequently a dangerous health condition for nursing home patients so we prefer when a nursing home doesn't roll the dice on this issue. Finally, this facility was able to limit hospitalizations. It had less than one hospitalization per one thousand long-term resident days, which is a remarkably low number.

Turning to another strength for this facility, it also received an elite nursing score. In fact, we gave this facility a grade of D. We scrutinized the licensure of nurses employed by the nursing home, as well as the quantity of hours those nurses worked with residents, in determining our grade in this category. With only 0.3 hours of nursing care per resident each day, this place's nurse staffing levels were significantly below the national average. Lastly, we also assessed some nursing quality measures in calculating our nursing ratings. This nursing home fared well in terms of minimizing its residents' major falls and pressure ulcers.

The final category we analyzed was short-term care. Unfortunately, we gave it an F in this category, which is a bottom of the barrel score. This is clearly a major disappointment. Our short-term care grades are based in part on a facility's quantity of highly-skilled skilled healthcare professionals. This includes a vast scope of nursing services, spanning from registered nurses to physical and occupational therapists, in addition to other variations of therapy. In this nursing home's case, we found that it provides less physical therapist and registered nurse hours per resident than the average facility. The last metric we considered in this category is the percentage of patients that were able to return home from the facility. This facility struggled quite a bit in this metric as well, with just 4.6 percent of its patients returning home.