Norfolk Health and Rehabilitation Center: Nursing Home OverviewSkip to content

Norfolk Health and Rehabilitation Center

  • Nursing Home

Updated Nov 1, 2023 by Nick Lata

Historical Rating
Grade: F
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See Rating Overview
Norfolk Health and Rehabilitation Center's website

901 East Princess Anne Road,
Norfolk VA 23504

(757) 626-1642

94.05% estimated occupancy 1

With an address in Norfolk, Virginia, Norfolk Health and Rehabilitation Center is one of eight facilities in this city. This nursing home was given a bottom of the barrel overall rating based on the data we assessed. Based on our ratings, this place is not a good fit for any prospective resident. Despite all this, one of the few highlights of this facility's report card is its strong inspection reports. You can scroll down to find out about inspections and other category scores

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Inpatient Rehab

Specialized Services

  • Home Making
  • Speech Therapy
  • Occupational Therapy
  • Cardiac Therapy
  • Physical Therapy
  • Respiratory Therapy
  • Pharmacy
  • Recreational Therapy
  • Orthopedic Rehabilitation

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Facility Inspections

Grade: B-plus

While this nursing home's overall grade was terrible, it performed well in the area of inspections. In fact, we awarded it a B+ for that category, which is one of our better scores. Our inspection ratings weigh several factors found on a facility's inspection report. One key criteria we weigh heavily is the number and severity of deficiencies. You should avoid nursing homes with a list of deficiencies flagged. While this place had some deficiencies on its government inspection report, none were severe based on CMS' scale. A few minor deficiencies aren't the end of the world.

Short-term Care Quality

Grade: F

We also wanted to point out this facility's bottom of the barrel short-term care grade where it was given a lowly F. In determining our short-term care grades, we analyze the facility's levels of highly skilled nursing, which includes registered nurses, physical therapists speech therapists and other licensed professionals. This area is considered to be a reliable assessment of a facility's rehabilitation services. Considering its poor rating in this category, we were not stunned to find this facility offered significantly fewer physical therapist and registered nurse hours per resident than most facilities. The last item we assessed in this category is the number of residents who were able to leave the nursing home and return to the community. We discovered that just 4.7 percent of this facility's patients were able to return home, which is well below average. The combination of these poor metrics doomed this facility's short-term care score.

Nurse Quality

Grade: F

Unfortunately, we gave this facility an F for its nursing grade. The nursing rating analyzes many datapoints, many of which are associated with levels of nurse staffing. This nursing home averaged just 0.3 hours of nursing care per patient per day. Finally, we also looked at some nursing quality-based metrics in computing our nursing ratings. This facility performed well in terms of minimizing its residents' pressure ulcers and major falls.

Long-term Care Quality

Grade: F

The last category we graded is long-term care, where this nursing home received a rock bottom score in this area as well. It received an abysmal F for this area, which is obviously a major disappointment. Facilities that do not fare well in long-term care often don't provide as much nursing care and also may be struggling in a few of the areas of routine medical care we looked at. In addition to looking at the volume of care provided by aids and other staff, we looked at the percentage of residents vaccinated against pneumonia. Candidly, we were a bit bothered by the fact that this nursing home provided the vaccine to a relatively low 90.27778 percent of its patients. Surprisingly, this nursing home actually fared well at keeping its patients out of the hospital. Indeed, it had only 0.01 hospitalizations per one thousand long-term resident days. This is its best score in this category.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Norfolk Health and Rehabilitation Center Quality Metrics

Minimizes Pressure Ulcers

Grade: B-minus

In Norfolk Health and Rehabilitation Center, 8.28% of Patients had Pressure Ulcers

This statistic is an indication of the percentage of long-term residents who have new or worsened pressure ulcers or bed sores. We consider this statistic when determining both nursing and long-term care grades.

Minimizes Serious Falls

Grade: A-minus

In Norfolk Health and Rehabilitation Center, 1.91% of Patients had Serious Falls

This tells you the percentage of patients that have had a fall leading to serious injury.

Minimizes Urinary Tract Infections

Grade: A-minus

In Norfolk Health and Rehabilitation Center, 0.53% of Patients had UTIs

This indicates the percentage of patients that suffered from a urinary tract infection. UTI's are routinely linked to lower quality nursing care. Better hygiene protocols can minimize the number likelihood of residents sustaining infections. Note that this metric is affected by by the fact that nursing homes have different reporting standards for infections.

Appropriately Uses Anti-Psychotic Medication

Grade: B

In Norfolk Health and Rehabilitation Center, 13.48% of Patients use Anti-Psychotic Medication

This tells you the percentage of patients who were prescribed antipsychotic medications. While antipsychotic drugs may be vital to many residents, it is important to make sure these medications are being used appropriately. In some cases, increased usage of these drugs may suggest that a nursing home is using these drugs to control patient behavior.

Appropriately Uses Anti-Anxiety Medication

Grade: B-plus

In Norfolk Health and Rehabilitation Center, 16.64% of Patients use Anti-Anxiety Medication

This datapoint gauges the percent of long-term residents which were administered antianxiety drugs. These medications are used to treat residents suffering from anxiety or depression.

Managing Depression Among Residents

Grade: D

In Norfolk Health and Rehabilitation Center, 21.77% of Patients

Measures the percent of long-term residents showing symptoms of depression.

Appropriate Vaccine Usage

Grade: D

In Norfolk Health and Rehabilitation Center, 88.23% of Patients

This metric measures the percent of long-term stay residents who have received the flu and pneumonia vaccines. Respiratory viruses can be deadly for nursing home patients, making these vaccines critical to patient well-being.

Residents Maintain Autonomy

Grade: D

In Norfolk Health and Rehabilitation Center, 23.89% of Patients

This metric is a measure of the percent of long-term care patients who needed increased assistance with activities of daily living over time. ADL's include activities such as getting dressed and continence. Many in the industry argue this is a reasonable measure of a patient's well-being.

Ability to Keep Residents Mobile

Grade: B-plus

In Norfolk Health and Rehabilitation Center, 18.78% of Residents

This datapoint measures the percent of long-term residents who retained mobility levels.

Hospitalizations

Grade: A-plus

In Norfolk Health and Rehabilitation Center, 0.01 Hospitalizations per 1,000 resident days

This metric measures the number of times residents are hospitalized per 1,000 days of patient care.

Short-term Care: Rehospitalizations

Grade: B-minus

In Norfolk Health and Rehabilitation Center, 18.78% of Residents Rehospitalized

This indicates the number of rehospitalizations per thousand days of short-term care. There is generally a correlation between staying out of the hospital and a nursing home's quality of short-term rehabilitation.

Short-term Care: ER Visits

Grade: F

In Norfolk Health and Rehabilitation Center, 21.02% of Patients

This metric is a measure of the number of emergency room visits per thousand days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: C

In Norfolk Health and Rehabilitation Center, 72.3% of Resident

This indicates the percentage of short-term stay patients who saw functional improvements, such as enhanced ability to perform activities of daily living. Higher levels of performance with ADL's usually correlates with higher quality rehabilitation.

Scores for Norfolk, VA

  • Overall Rating has a grade of C
  • Nurse Rating has a grade of C
  • Long-term Care Rating has a grade of C
  • Short-term Care Rating has a grade of C
  • Inspection Rating has a grade of B-plus

Looking for more options? Norfolk, Virginia has 7 other nursing homes

Nearby Hospitals

  • Childrens Hospital of the Kings Daughters IncChildrens 1.52 miles away601 Children's Lane Norfolk Virginia 23507Voluntary non-profit - Private(757) 668-9647
  • Sentara Norfolk General HospitalAcute Care Hospitals 1.68 miles away600 Gresham Dr Norfolk Virginia 23507Voluntary non-profit - Other(757) 388-3000
  • Nmc PortsmouthAcute Care - Department of Defense 1.95 miles away620 John Paul Jones Circle Portsmouth Virginia 23708Department of Defense(757) 953-5008
  • Bon Secours Depaul Medical CenterAcute Care Hospitals 2.91 miles away150 Kingsley Lane Norfolk Virginia 23505Voluntary non-profit - Private(757) 889-5000
  • Bon Secours Maryview Medical CenterAcute Care Hospitals 4.35 miles away3636 High Street Portsmouth Virginia 23707Voluntary non-profit - Private(757) 398-2200
  • Sentara Leigh HospitalAcute Care Hospitals 4.55 miles away830 Kempsville Road Norfolk Virginia 23502Voluntary non-profit - Other(757) 261-6700
  • Chesapeake General HospitalAcute Care Hospitals 7.83 miles away736 Battlefield Blvd, North Chesapeake Virginia 23320Government - Hospital District or Authority(757) 312-8121
  • Sentara Virginia Beach General HospitalAcute Care Hospitals 13.54 miles away1060 First Colonial Road Virginia Beach Virginia 23454Voluntary non-profit - Other(757) 395-8000

Nearby Dialysis

  • Bma - Greater Norfolk1.29 miles away(Granby Dialysis) 1902 Omohundro Ave Norfolk Virginia 23517CMS Rating: 2 stars Dialysis Stations: 24 (757) 622-4935
  • Midtowne Norfolk Dialysis1.31 miles away2201 Colonial Ave Norfolk Virginia 23517CMS Rating: 4 stars Dialysis Stations: 28 (757) 626-3111
  • Norfolk Dialysis Center2.19 miles away962 Norfolk Sq Norfolk Virginia 23502CMS Rating: 4 stars Dialysis Stations: 40 (757) 461-0501
  • Childrens Hospital of Kings Daughters2.31 miles awayPediatric Dialysis Ctr 601 Childrens Ln Norfolk Virginia 23507Dialysis Stations: 8 (757) 668-8151
  • Tidewater Renal Dialysis Center2.36 miles away5623 Tidewater Dr Norfolk Virginia 23509CMS Rating: 3 stars Dialysis Stations: 28 (757) 855-2186
  • Rai - Goode Way-Portsmouth2.41 miles away311 Goode Way Portsmouth Virginia 23704CMS Rating: 3 stars Dialysis Stations: 20 (757) 393-6582
  • Portsmouth Dialysis Center3.17 miles away2000 High St Portsmouth Virginia 23704CMS Rating: 2 stars Dialysis Stations: 15 (757) 397-4300
  • Fresenius Kidney Care Indian River3.64 miles away4303 Indian River Road Suite 26 Chesapeake Virginia 23325Dialysis Stations: 17 (757) 361-0193