Heritage Health Care Center: Nursing Home OverviewSkip to content

Heritage Health Care Center

  • Nursing Home

Updated Nov 1, 2023 by Nick Reese

Historical Rating
Grade: F
Oct 18: FNov 18: FDec 18: FJan 19: FFeb 19: FMay 19: FJun 19: FJul 19: FAug 19: FSep 19: FJan 20: FMar 20: FApr 20: FMay 20: FJun 20: FJul 20: FAug 20: FSep 20: FOct 20: FNov 20: FJan 21: FFeb 21: FMar 21: FApr 21: FMay 21: FJun 21: FJul 21: FAug 21: FSep 21: FOct 21: FNov 21: FJan 22: FFeb 22: FMar 22: FApr 22: FMay 22: FJun 22: FAug 22: FSep 22: FOct 22: FNov 22: FJan 23: FFeb 23: FMar 23: FApr 23: FJun 23: FJul 23: FAug 23: FSep 23: FOct 23: FNov 23: F
See Rating Overview

1657 Sunset Ave,
Utica NY 13502

(315) 797-7392

94.86% estimated occupancy 1

Heritage Health Care Center is a very-large facility located in Utica, New York. This facility was given an alarming overall grade based on the data we looked at. Keep in mind that Utica received a city grade of C, so should look at some other options in the city as well. We would not blame you if you are ready to stop reading and find another facility. However, if you want to learn more about this nursing home's category grades, inspection reports are discussed in the next section.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Facility Inspections

Grade: C

While we graded this facility incredibly poorly overall, it received a fairly respectable inspection report this year. As a result, it received a decent grade in that category with a score of C. Inspection scores weigh a host of factors included in a facility's inspection reports. One key criteria we rely on is the number and severity of deficiencies. This facility was hit with 7 deficiencies on its inspection report, but fortunately none were in any of the categories labeled G through L. This means inspectors didn't consider any of the deficiencies to present an imminent threat to resident safety or health. Unfortunately, we also need to draw your attention to the fact that this facility received significant government fines in recent years.

Long-term Care Quality

Grade: F

This facility ended up receiving a rock-bottom grade in our long-term care category. It was given an F in this category. Facilities that don't fare well in long-term care often don't provide as much nursing care and also may be lagging in some of the areas of routine medical care we looked at. After assessing the amount of care provided by aids and other staff, we then analyzed the nursing home's vaccination statistics. Unfortunately, this nursing home vaccinated a relatively low 84.46215 percent of its residents for pneumonia. Surprisingly, this place was actually able to limit hospitalizations. With just 0.01 hospitalizations per 1,000 long-term resident days, this facility has fewer hospitalizations than the average nursing home. This is its best score in this category.

Short-term Care Quality

Grade: F

The third area we graded is short-term care. This facility's was given a bottom of the barrel short-term care grade where it received an F. In our short-term care score, we try to craft a valuable measure for rehabilitation services. In doing so, we analyze the facility's scope of highly-skilled nursing services, including both registered nurses and physical therapy, as well as speech therapy. Not surprisingly, we found that this nursing home provides far less physical therapist and registered nurse hours per resident than the average facility. Finally, we assessed the percentage of patients who were able to return to the community from this nursing home. This definitely was not a strength for this facility. We found that just 4.3 percent of this nursing home's patients returned home. At most nursing homes, around half of their patients are able to return home so this is well below average.

Nurse Quality

Grade: F

The last category we scored is nursing. This facility was given a bottom of the barrel grade of F in that area. Our nursing grade is based on several components, most of which are associated with quantities of nurse staffing. This nursing home offered a meager 0.3 hours of nursing care per patient per day. This statistic is quite a bit below average. In addition to rating below average in nursing hours per resident, this facility also had poor scores in the quality-based measures we looked at in determining our nursing grades. We looked at the percentage of patients sustaining pressure ulcers and major falls. This place was at roughly 150 percent of the national average in both of these metrics. This is likely a bad sign when you consider that many falls and bed sores are preventable with better nursing care. These metrics helped pull down this facility's nursing grade quite a bit.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Heritage Health Care Center Quality Metrics

Minimizes Pressure Ulcers

Grade: C

In Heritage Health Care Center, 11.68% of Patients had Pressure Ulcers

This is the percent of residents who sustained a pressure ulcer. Pressure ulcers are considered by many in the nursing home industry to be a measure of the quality of nursing care . Pressure ulcers, also known as bed sores, are routinely the result of residents not being moved frequently enough.

Minimizes Serious Falls

Grade: D

In Heritage Health Care Center, 5.84% of Patients had Serious Falls

This datapoint measures the percent of long-term care residents which have sustained a fall leading to serious injury. Falls can arise for a variety of reasons, but high rates of major falls could be an indicator of lower levels of patient supervision.

Minimizes Urinary Tract Infections

Grade: B-plus

In Heritage Health Care Center, 1.12% of Patients had UTIs

This statistic gauges the percent of long-term residents who have experienced urinary tract infections. UTI's could be a sign of worse hygiene protocols. Nevertheless, this metric may also be skewed for certain nursing homes due to different reporting standards for UTI's.

Appropriately Uses Anti-Psychotic Medication

Grade: C

In Heritage Health Care Center, 18.75% of Patients use Anti-Psychotic Medication

This figure is a measure of the percentage of long-term care residents which were given antipsychotic drugs. High levels of antipsychotic drug use may mean a facility is using these drugs to subdue residents in situations where such drugs aren't medically required. Nevertheless, some nursing homes may need to rely more on these medications due to an increased number of residents with dementia.

Appropriately Uses Anti-Anxiety Medication

Grade: A-minus

In Heritage Health Care Center, 13.73% of Patients use Anti-Anxiety Medication

This is the percentage of residents who were prescribed antianxiety medications. Antianxiety drugs are prescribed to residents experiencing depression or anxiety.

Managing Depression Among Residents

Grade: F

In Heritage Health Care Center, 38.18% of Patients

This is the percent of residents demonstrating depressive symptoms. High levels of depression could reveal worse patient care.

Appropriate Vaccine Usage

Grade: C

In Heritage Health Care Center, 90.42% of Patients

This metric is a measure of the percentage of long-term residents that have received the pneumonia and flu vaccines. Respiratory viruses can be fatal for nursing home patients, making these types of vaccines vital to patient safety.

Residents Maintain Autonomy

Grade: B

In Heritage Health Care Center, 14.71% of Patients

This metric is a measure of the percent of long-term patients that required additional assistance with activities of daily living over time. Activities of daily living include activities such as dressing and eating. Some argue that this is a reliable measure of a patient's well-being.

Ability to Keep Residents Mobile

Grade: D

In Heritage Health Care Center, 8.09% of Residents

Measures the percentage of long-term care residents that retained mobility levels. Many in the industry would argue that the ability to move around is vital to residents' mental and physical well-being.

Hospitalizations

Grade: B-plus

In Heritage Health Care Center, 0.01 Hospitalizations per 1,000 resident days

Measures the number of times residents are hospitalized per thousand days of patient care. Avoiding the hospital is key to maintaining the physical health of residents.

Short-term Care: Rehospitalizations

Grade: A

In Heritage Health Care Center, 8.09% of Residents Rehospitalized

This is the number of rehospitalizations per thousand days of short-term patient care. There is generally a correlation between having fewer hospitalizations and a nursing homes short-term rehabilitation performance.

Short-term Care: ER Visits

Grade: B-plus

In Heritage Health Care Center, 10.39% of Patients

This indicates the number of emergency room visits per thousand days of short-term patient care.

Short-term Care: Facilitates Functional Improvement

Grade: C

In Heritage Health Care Center, 72.54% of Resident

This datapoint is a measure of the percentage of short-term patients that experienced functional improvements, such as enhanced ability to perform activities of daily living. Some argue this is a reasonable measure of a nursing home's rehabilitation services.

Scores for Utica, NY

  • Overall Rating has a grade of C
  • Nurse Rating has a grade of D
  • Long-term Care Rating has a grade of B-minus
  • Short-term Care Rating has a grade of D
  • Inspection Rating has a grade of A-minus

Looking for more options? Utica, New York has 5 other nursing homes

Nearby Hospitals

  • St Elizabeth Medical CenterAcute Care Hospitals 0.7 miles away2209 Genesee Street Utica New York 13501Voluntary non-profit - Private(315) 798-8100
  • Mohawk Valley Psychiatric CenterPsychiatric 0.81 miles away1400 Noyes St Utica New York 13502Government - Local(315) 797-6800
  • Rome Memorial Hospital, IncAcute Care Hospitals 13.33 miles away1500 North James Street Rome New York 13440Voluntary non-profit - Private(315) 338-7000
  • Oneida Health HospitalAcute Care Hospitals 19.84 miles away321 Genesee Street Oneida New York 13421Voluntary non-profit - Other(315) 363-6000

Nearby Dialysis

  • Faxton-St. Lukes Healthcare0 miles away1676 Sunset Ave Utica New York 13502CMS Rating: 3 stars Dialysis Stations: 36 (315) 624-5660
  • Fslh-St. Luke's Home Renal Dialysis1.44 miles away1650 Champlain Avenue Utica New York 13502Dialysis Stations: 8 (315) 624-8998
  • Faxton St. Luke's Healthcare - Masonic3.33 miles away2150 Bleeker Street Utica New York 13501Dialysis Stations: 20 (315) 724-3897
  • Faxton St. Luke's Healthcare - Rome12.98 miles away91 Perimeter Rd-Griffiss Park Rome Dialysis Clinic Rome New York 13440CMS Rating: 4 stars Dialysis Stations: 16 (315) 334-4786
  • Faxton St. Luke's Healthcare - Herkimer14.39 miles away201 East State Street Herkimer New York 13350Dialysis Stations: 8 (315) 574-3025
  • Utica Partners LLC19.26 miles away2142 Glenwood Shopping Plaza Oneida New York 13421Dialysis Stations: 8 (315) 363-1393
  • Faxton-St. Luke's Healthcare19.67 miles away131 Main Street Suite 101 Oneida New York 13421Dialysis Stations: 8 (315) 366-0360