Heritage Hall-Rich Creek: Nursing Home OverviewSkip to content

Heritage Hall-Rich Creek

  • Nursing Home
  • Memory Care

Updated Nov 1, 2023 by Nick Reese

Historical Rating
Grade: B
Oct 18: B-Nov 18: B-Dec 18: B-Jan 19: CFeb 19: CMay 19: B-Jun 19: B-Jul 19: B-Aug 19: B-Sep 19: B-Jan 20: CMar 20: CApr 20: CMay 20: CJun 20: CJul 20: CAug 20: CSep 20: COct 20: CNov 20: CJan 21: CFeb 21: CMar 21: CApr 21: BMay 21: B-Jun 21: B-Jul 21: CAug 21: CSep 21: COct 21: CNov 21: CJan 22: CFeb 22: CMar 22: CApr 22: DMay 22: DJun 22: DAug 22: CSep 22: COct 22: CNov 22: CJan 23: B-Feb 23: B-Mar 23: B-Apr 23: BJun 23: BJul 23: BAug 23: BSep 23: BOct 23: BNov 23: B
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Heritage Hall-Rich Creek's website

120 Old Virginia Avenue,
Rich Creek VA 24147

(540) 726-2328

87.16% estimated occupancy 1

Heritage Hall-Rich Creek is an average-sized nursing home in Rich Creek, Virginia. This nursing home proved to be a very respectable facility, with an overall grade of B. You can definitely do much worse than this nursing home. This nursing home's strong profile was highlighted by its inspection rating, which you can find in the next section.

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Quick Details

  • Accepts Medicare 1
  • Accepts Medicaid 1
  • No CCRC
  • Has Resident Council
  • No Family Council
  • For profit - Corporation
  • Offers Hospice
  • Offers Respite Care
  • Offers Inpatient Rehab

Specialized Services

  • Transportation
  • Speech Therapy
  • Occupational Therapy
  • Physical Therapy
  • Nutritional Counseling
  • Pharmacy
  • Recreational Therapy

Registered Staff Hours

Medical Staff Hours Per Patient (2022)
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Facility Inspections

Grade: A-plus

In addition to receiving a strong overall score, this nursing home also received first-rate health inspections in recent years. We awarded it one of our higher grades in this area, with a grade of A+. Inspection scores are based on items found on the a nursing home's recent inspection reports. Places that receive favorable grades in this area have very few deficiencies on their reports. Most importantly, these places generally do not have any severe deficiencies which are associated with endangerment of patients. While this place had a few deficiencies on its inspection report, none of them were severe based on CMS' deficiency scale. Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign.

Long-term Care Quality

Grade: A-minus

One of the other reasons we rated this facility so well is that it was given a strong long-term care grade. In fact, long-term care is its second most impressive category score. In that area, we awarded this facility a score of A-. When nursing homes receive a score in this range in this category it generally means it's well-staffed and is an overall good place to live on a permanent basis. After assessing the volume of care provided by nurses aids and other staff, we turned to the nursing home's vaccination record. This nursing home vaccinated 99.74359 percent of its patients for pneumonia, which is much higher than the average nursing home. Finally, this nursing home was able to limit hospitalizations. Indeed, it had less than one hospitalization per one thousand long-term resident days, which is an impressively low figure.

Nurse Quality

Grade: B-minus

This nursing home's next best category was nursing. We awarded it a grade of B- in this category. While this wasn't quite as good as some of its other category grades, this isn't a bad score either. Our nursing grade is primarily tied to a facility's nurse staffing. This nursing home provides 0.3 hours of nursing care per resident per day. This is a much lower figure than we are used to seeing. Lastly, our nursing grades also consider quality-based measures, such as preventing major falls. Despite not having the most impressive total nursing hours, this nursing home performed admirably in the metric of preventing major falls. This is usually a reliable indicator that a place has sufficient quality controls in place. Some falls can be avoided if a nursing home supplies enough nurses to assist its residents.

Short-term Care Quality

Grade: F

This nursing home's least impressive area is short-term care, which is the final category we analyzed. Sadly, it received an F for this category. In spite of several excellent scores in other categories, this score is still somewhat alarming so we wanted to make a note of it. In the area of short-term care, we endeavor to evaluate indicators of a nursing home's rehabilitation. We assess a nursing home's skilled nursing services, such as those performed by registered nurses and physical, occupational and other therapists. In this nursing home's case, we found that it provides less physical therapist and registered nurse hours per resident than the average facility. The last item we considered in this category is the number of residents who ultimately were able to return home from the facility. This nursing home struggled quite a bit in this metric as well, with just 4.1 percent of its patients returning home. This was well below the national average.

Rating Over Time

Compared to national and state averages across all facilities.

FDCB-BB+A-AA+Oct 18Dec 23

Heritage Hall-Rich Creek Quality Metrics

Minimizes Pressure Ulcers

Grade: A

In Heritage Hall-Rich Creek, 3.94% of Patients had Pressure Ulcers

This statistic indicates the percent of long-term patients who suffered from new or worsened pressure ulcers. We find that pressure ulcers are a great barometer of nursing care quality.

Minimizes Serious Falls

Grade: A

In Heritage Hall-Rich Creek, 0.77% of Patients had Serious Falls

This statistic is an indication of the percentage of long-term care residents who experienced a fall which caused major injury. We use this statistic in calculating our nursing scores.

Minimizes Urinary Tract Infections

Grade: B

In Heritage Hall-Rich Creek, 1.9% of Patients had UTIs

This statistic indicates the percent of long-term care residents which have had urinary tract infections. UTI's may be an indicator of lower quality nursing care. However, this metric may be skewed for certain nursing homes due to different reporting standards for urinary tract infections.

Appropriately Uses Anti-Psychotic Medication

Grade: C

In Heritage Hall-Rich Creek, 21.2% of Patients use Anti-Psychotic Medication

This tells you the percent of long-term care residents who are administered antipsychotic medication. Excessive reliance on these medications may suggest that a nursing home is using these drugs to subdue residents in scenarios where such medications aren't medically indicated. Nevertheless, some facilities need to rely more on these medications due to having more residents with cognitive disorders.

Appropriately Uses Anti-Anxiety Medication

Grade: B-minus

In Heritage Hall-Rich Creek, 21.9% of Patients use Anti-Anxiety Medication

This is the percent of residents given antianxiety medications. Antianxiety drugs are administered to residents experiencing anxiety and depression.

Managing Depression Among Residents

Grade: B-plus

In Heritage Hall-Rich Creek, 2.2% of Patients

This is a measure of the percentage of long-term residents who are demonstrating signs of depression. Some experts argue this is a reliable measure of quality of care.

Appropriate Vaccine Usage

Grade: A-minus

In Heritage Hall-Rich Creek, 99.4% of Patients

This datapoint measures the percent of long-term care residents that were given the pneumonia and flu vaccines. Respiratory viruses can be very dangerous for nursing home residents, making these types of vaccines critical to patient health.

Residents Maintain Autonomy

Grade: B-minus

In Heritage Hall-Rich Creek, 15.53% of Patients

This indicates the percent of patients who required additional assistance with activities of daily living over time.

Ability to Keep Residents Mobile

Grade: B

In Heritage Hall-Rich Creek, 16.24% of Residents

This is the percentage of patients that remained mobile levels over time. Preserving mobility is often a good sign for residents' health.

Hospitalizations

Grade: A-minus

In Heritage Hall-Rich Creek, 0.01 Hospitalizations per 1,000 resident days

This datapoint measures the number of hospitalizations per thousand days of patient care.

Short-term Care: Rehospitalizations

Grade: B

In Heritage Hall-Rich Creek, 16.24% of Residents Rehospitalized

This is a measure of the number of times residents are rehospitalized per thousand days of short-term patient care.

Short-term Care: ER Visits

Grade: C

In Heritage Hall-Rich Creek, 15.24% of Patients

This datapoint measures the number of times residents are sent to the emergency room per 1,000 days of short-term care. Avoiding medical emergencies is one way to measure patient care during rehabilitation.

Short-term Care: Facilitates Functional Improvement

Grade: B-plus

In Heritage Hall-Rich Creek, 80.09% of Resident

This metric measures the percent of short-term residents who saw functional improvements, such as with activities of daily living. Many argue that this is a reliable measure of rehabilitation services.

Nearby Hospitals

  • Carilion Giles Community HospitalCritical Access Hospitals 7.37 miles away159 Hartley Way Pearisburg Virginia 24134Voluntary non-profit - Private(540) 921-6000
  • Princeton Community HospitalAcute Care Hospitals 15.78 miles away122 12th Street Princeton West Virginia 24740Government - Local(304) 487-7260

Nearby Dialysis

  • Bma - Giles6.54 miles away1 Taylor Ave. Pearisburg Virginia 24134Dialysis Stations: 13 (540) 921-3117
  • Giles County Dialysis6.54 miles away377 Boxwood Ln Pearisburg Virginia 24134Dialysis Stations: 13 (540) 921-1384
  • Fmc - Mercer County15.18 miles away160 Springhaven Dr Princeton West Virginia 24740Dialysis Stations: 17 (304) 487-3866